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1.
Abstract

Technological advances in the processing of interlibrary loans have enabled libraries to deliver materials electronically to users. Delivery is especially beneficial for distance education students for whom typical interlibrary loan services are often not a viable option. The author conducted a survey of libraries that serve distance education students to determine which systems and processes, used in traditional interlibrary loan, are transferable to the delivery of materials from the “home” institution to off-campus students. To complement the survey, the results of a case study of experiences at Western Michigan University (WMU) are presented. WMU uses ILLiad and SFX systems to facilitate the request and delivery of interlibrary loan and document delivery requests to students both on and off-campus students.  相似文献   

2.
Abstract

The article reports the results of a visual survey of library Web sites conducted over a seven-month period in 2000. Included in the survey were 100 ARL libraries in public and private universities in the United States. The author sought information about the libraries' policies regarding access to services and resources for unaffiliated users-library users who are not students, faculty, or staff of a library's parent institution. The author focused on four areas: entrance to the building, circulation policies, interlibrary loan service, and the use of proprietary databases. The author also looked for mention of services to unaffiliated users in library mission statements and the costs for use of services or resources. As expected, the variation among library Web sites was great, in terms of the amount of information provided, the level of access to services and resources, and the cost for access. No attempt was made to confirm the information by direct correspondence with staff at the libraries, in part because the intent was to determine only what one could learn from a library's Web site.  相似文献   

3.
Abstract

The purpose of this article is to outline the “best common practices” at Regent University Library, and share survey data illustrating their effectiveness. Also discussed is how transitioning from an entirely graduate university to a university serving both graduates and undergraduates has influenced library services. The new constituency will increase interlibrary loan transactions and test the library's practices. Providing quality interlibrary loan service to a growing academic population requires innovative ideas and practices while keeping the workflow streamlined. New programs implemented over the past several years include books on demand and providing more electronic books and journals. A growing distance education student population has led to paying for library cards for academic libraries located near students' homes and permitting them to return materials to satellite campuses.  相似文献   

4.
ABSTRACT

The tremendous increase in the availability of full text electronic resources has been particularly beneficial to distance education students who do not have easy access to print collections. However, Western Michigan University (WMU) has been experiencing a decrease in requests for traditional document delivery of print based materials. This article presents a case study of WMU document delivery services for the distance education community. A survey was also conducted of libraries serving distance education programs to determine whether other institutions are also experiencing a decrease in usage of document delivery. Survey results show a more universal trend toward decreasing requests for delivery of print based articles; book requests are also decreasing but not at the same rate. The article concludes with some possible reasons for the decrease in usage of document delivery for distance education.  相似文献   

5.
ABSTRACT

Nearly all academic libraries keep circulation statistics which are often shared with their parent university, library consortia, and national organizations. This study attempted to discover what goes into circulation statistics by surveying Southeastern research libraries. Libraries were asked what they count in their circulation statistics and what their circulation policies are to identify differences across libraries. The results of the survey indicate that there is no set formula for counting circulation statistics.  相似文献   

6.
No Phone Zone     
Abstract

This article reports the results of a survey of cell phone policies in university libraries conducted over a three-month period in 2005. The authors sought information about the libraries' problems regarding cell phone use and attendant noise by students and other library users. The authors began with an 18-question survey of one hundred libraries, with at least one library from every state. When the response was low, the authors expanded their research by looking at every library Web page that had the word “University” in its title. Finally, they contacted several larger libraries that had policies banning cell phone use altogether to see whether they worked. Most respondents found cell phone noise a problem. Most respondents indicated that public service staff and security officers enforced the policies; comments from the original survey were insightful concerning compliance solutions.  相似文献   

7.
Internet Filters     
ABSTRACT

As technology continues to influence the way we do business, change has been and will continue to be inevitable. All around us, we see the Internet playing a major role in our lives from the way we pay bills and do banking to the way we buy stock, shop as consumers, and obtain an education. You can't escape it, and librarians long ago realized this truth. To wit library services have evolved to accommodate the informational needs demanded by this ever-expanding industry. This evolution of library services can be seen, for example, in the way we promote and provide reference, circulation, and reserves services with inroads even into technical or resource services. With distance education libraries are positioning themselves to be major players in this phenomenon at all levels: local, national, and international. One library service that is beginning to proceed into the distance-learning arena is interlibrary loan/document delivery. Interlibrary Loan, a traditional library service for local users, whether provided by an academic, public, or special library is finding itself in the distance education movement. To explore this, the focus of this article is to examine the ways in which interlibrary loan impacts and supports distance education through technology and services.  相似文献   

8.
ABSTRACT

Budget constraints in academic libraries have led them to seek alternative means of providing patrons with articles without subscribing to every journal requested. In order to determine how academic libraries were doing this for business articles, a study was conducted of selected academic libraries at universities offering MBA degrees. The results of the study indicate that academic libraries use a combination of ways to obtain business articles that are not held in their collections. In addition to traditional interlibrary loan, libraries are providing access to full text databases, subscribing to electronic journals and using commercial document delivery services. This article examines the influence that technology and, especially the Internet, has had on the ability to offer patrons quicker, and often better, access than ever before. In spite of tight budgets, academic libraries are finding innovative ways to fund these services in order to provide timely service to their business faculty and students.  相似文献   

9.
FROM THE EDITOR     
Abstract

This paper reports on a survey of faculty perceptions of the role of the library in online distance education. The study is second in a series of related studies exploring The Pennsylvania State University's library services to patrons at a distance. In 2004, faculty of the World Campus (Penn State's online distance education program) were surveyed on their perceptions of e-learners' research needs. The faculty responded to questions on how their students access research information for their courses, whether they require their students to use the library as part of their courses, and their expectations of the library as an academic support service. The survey revealed that 60% of the responding faculty supply all of the required research information to students in their courses, and 62% do not require students to use the library as part of their course(s). The study concludes that online, distance-education faculty members have minimal to moderate expectations of the library in supporting their teaching and their students' research needs. Moreover, the study shows a significant lack of faculty awareness of existing library services and resources available to the e-learning community.  相似文献   

10.
ABSTRACT

What happens when libraries begin to use ILL to request items that they already own in their home collection? The goal of this multiyear study involving 9565 ILL requests to the Joint Library Facility in Bryan, Texas, is to examine whether or not the shared storage facility was becoming an ILL hub for some libraries. This paper reports the results of the study and how individual requesting and lending interlibrary loan policies and procedures might be altered to address these developing issues.  相似文献   

11.
《图书馆管理杂志》2013,53(3-4):443-457
Abstract

In contrast to many large academic libraries, Kansas State University (K-State) does not have a distance librarian. As a result, the Library Services Project Team (Team) was formed to take a fresh look at current library services for distance learners. Although the Team has been in place for over two years, and has implemented many changes, there was no mechanism for receiving formal feedback from students and faculty about these services. Because it is important to know whether services are being used, two librarians on the Team developed a Web-based survey targeted at distance faculty and students. This paper discusses the assessment project including development of the survey, the university approval process, use of an electronic in-house survey system, administration of the survey, and compilation and analysis of results.  相似文献   

12.
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13.
《图书馆管理杂志》2013,53(1-2):439-447
Abstract

The state of Louisiana has a long history of consortial activities among academic libraries. Having this infrastructure in place contributed to the ease of creation of a distance library services network that includes both public and private universities. This paper traces the history of academic library consortia in Louisiana, and provides methodologies and results of several surveys of distance education students. The results of a survey currently being conducted are forthcoming.  相似文献   

14.
ABSTRACT

Today's sophisticated circulation services and circulation policies, together with the ease of disseminating data in the Information Era, pose challenges to libraries. Library users are expected to be informed in advance of the policies they are supposed to observe when using the circulation services, instead of being told after the occurrence of an incident that they have not followed the policies and thus need to bear the consequences. User education can no longer be restricted to bibliographic instruction in its traditional sense but should cover circulation policies as well. User education on circulation policies needs to be concerted, well planned, and innovative. Some approaches to user education on circulation policies are discussed.  相似文献   

15.
《图书馆管理杂志》2013,53(3-4):483-509
ABSTRACT

A growing number of institutions are offering courses and degrees via distance education; however, distance education librarianship is a relatively new and often less defined field of librarianship. This paper will present the results of a survey to discover career paths leading to distance education librarianship. Based on a survey of subscribers to the OFFCAMP listserv, it asked questions such as: Is there a “typical” career path? Does previous or continuing work in other library units benefit a distance education librarian? What are the most important qualifications for a distance education librarian? Profiles of the education and experience of distance education librarians were analyzed for commonalities. The study concluded that distance education librarians come to their positions from a variety of experience, not always in libraries, but predominantly from library public service departments. A typical career path for distance education librarians is not evident at this time.  相似文献   

16.
The way students experience higher education in today's world is rapidly changing, and students have the choice to earn their college degree in a number of non-traditional ways. Library services also need to transform to meet the needs of all students regardless of how they experience higher education. The following article outlines how library circulation and document delivery services can be provided to distance education students. Two institutions' services are compared: the distance education circulation services offered at the Leatherby Libraries at Chapman University and the equivalent services at the Ottenheimer Library at University of Arkansas at Little Rock. This case study provides examples of how document delivery and interlibrary loan can fill the resource needs of distance education patrons.  相似文献   

17.
Abstract

This article documents the development of library services to distance education students in conjunction with the growth of online distance education courses at the University of Scranton. Personal computers and the development of the Internet have had a significant impact on the delivery of library services to patrons and have given academic libraries the ability to provide distance education students with library services and resources equivalent to those provided for campus students.  相似文献   

18.
There is general agreement that library policies have considerable influence on the use of libraries. Medical school (health science) libraries of this country were surveyed as to their policies in respect to whether faculty and student use were regulated by a single policy, circulation regulations, hours library was accessible to users, accessibility of reserve material, interlibrary loan, policy on overdue material, and exit control.THE LIBRARIES WERE THEN DIVIDED INTO THREE GROUPS, HIGH, MIDDLE, AND LOW ACCORDING TO THE FOLLOWING CHARACTERISTICS: size of student body, size of faculty, size of holdings, size of library staff, annual budget, and annual circulation.Our findings would indicate that schools falling in a high category based upon these criteria tend to be more restrictive in their policies and to have different regulations for faculty and students than do schools in the low category.These findings warrant further study.  相似文献   

19.
Background: NHS Library Services are utilised by NHS staff and junior trainees to locate scientific papers that provide them with the evidence base required for modern medical practice. The cost of accessing articles can be considerable particularly for junior trainees. Objectives: This survey looks at variations in cost of journal article loans and investigates access to particular orthopaedic journals across the country. Methods: A national survey of UK Health Libraries was performed. Access to and costs of journals and interlibrary loan services were assessed. Availability of five wide‐reaching orthopaedic journals was investigated. Results: Seven hundred and ten libraries were identified. One hundred and ten libraries completed the questionnaire (16.7%). Of these, 96.2% reported free access to scientific journals for users. 99.1% of libraries used interlibrary loan services with 38.2% passing costs on to the user at an average of £2.99 per article. 72.7% of libraries supported orthopaedic services. Journal of Bone and Joint Surgery (British) had greatest onsite availability. Conclusions: The study demonstrates fluctuations in cost of access to interlibrary loan services and variation in access to important orthopaedic journals. It provides a reflection of current policy of charging for the acquisition of medical evidence by libraries in the UK.  相似文献   

20.
Abstract

This article describes the current distance education environment for university libraries and the distance education library services for faculty and students. The authors surveyed selected Association of Research Libraries (ARL) members to determine current services and the changes in distance education library services since the 1996 ARL SPEC Kit Survey. The 2003 survey included the library services listing from the “Guidelines for Distance Learning Library Services: A Draft Revision,” prepared by the Distance Learning Section of the Association of College and Research Libraries, ALA.  相似文献   

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