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1.
Using the theoretical frameworks of Erving Goffman and Michael Lipsky, an example of school library staff and student interactions is examined, using functional discourse analysis to reveal how practice is produced as a clerical control routine which upholds institutional authority over users, rather than legitimate service work. The study, which consists of a single interaction between a middle school library clerk and a young adolescent with overdue books, is an example of what Goffman calls a “remedial interchange” in which the clerk, with the use of the library's computer, identifies the student's “offense” of keeping books overdue, despite repeated notices. Upon admission of the student's virtual transgression, the clerk provides an “offering” to hold his desired books until he returns the others, thus redressing the balance of the interaction while still retaining asymmetrical institutional control over the student.  相似文献   

2.
The U.S. patent system and the body of issued patents are key elements in meeting information needs related to technology and innovation. Most librarians, however, have little understanding of the value of patents as sources of technological information—and less knowledge about how to help users tap what has been called, “the largest and most comprehensive body of technological literature in the world.” This article attempts to provide a sufficient background on patent fundamentals to allow librarians to assist or refer users who would benefit by the use of patents. Detailed patent searching instructions are provided for staff in Government Printing Office depository libraries to use materials available through the depository program. The value of utilizing one of the 58 Patent depository libraries to enhance and expedite the search process is highlighted, and online searching options are introduced.  相似文献   

3.
Access to government records is increasingly shifting to a nether world-governed neither by the FOIA and the Privacy Act, nor by an executive order on classification. Instead, new categories of records, labeled “sensitive but unclassified,” “for official use only,” or “critical infrastructure information,” are being created in a variety of agencies, and are governed by agency regulations. Statutory authority is found in a number of separate laws, such as the Homeland Security Act and the Aviation and Transportation Security Act. These categories can be assigned by agency officials, contractors, or those in the private sector who originated the records; many records categorized this way are not subject to appeal or review by agencies or the courts, or to any automatic “declassification” process that has applied to documents withheld under the FOIA or subject to classification. Trends toward increased secrecy at all levels of government have become sufficiently alarming that individuals across the political spectrum have begun to speak out, and members of the access community (e.g., newspaper editors and public interest groups) have formed coalitions to focus debate on the need to rethink the balance of access with privacy and records protection, and to lobby actively for reinstatement of principles of access that have governed records policy for the past 35 years.  相似文献   

4.
Somewhere in the vicinity of 80 percent of all governmental information has some “geographic” element, and the vast majority is called “geospatial” because of the nature of describing spatial phenomena of the earth. Geospatial information has been increasing steadily in popularity and use since the advent of geographic information systems in the 1960s. From the early 1990s until the present, research libraries have seen an increase in the availability of geospatial information, and they have also seen a substantial change in the services provided to support the needs of clients seeking that information. However, recent events have altered the “access landscape.” September 11, 2001, and subsequent events, caused many policy shifts to take place as to how, or whether, access to governmental geospatial information should be granted. This paper explores those policy developments with the goal of prognosticating on the future of access to governmental geospatial information.  相似文献   

5.
ABSTRACT

Since the U.S.A. PATRIOT Act was signed into law in October, 2001, library administrators have become increasingly concerned that staff–especially student employees–continue to protect the confidentiality of patron records. Administrators have also become increasingly concerned that when law enforcement officials provide paperwork giving them legal access to patron records, staff take steps both to divulge no more information than is necessary and to protect the institution from liability. In response to these concerns, the University of Colorado, Boulder, created an easy-to-understand and easy-to-use document for its public services student employees. This article describes the process by which that document was created, how it was introduced to staff and student employees, and what additional steps are planned for the future. Finally, the document itself is included as a possible model for other institutions that may wish to create procedural guidelines for student employees.  相似文献   

6.
This is the first guest column for “Managing Technology”. We hope it typifies the central theme of challenges to managers presented by information technology and the lessons we may share from their application. This essay is of signal interest, appearing as it does at a watershed in library automation. We may expect a wholesale shift in the next several years from single machine integrated systems to distributed computing technologies and a client/server model. The five “lessons learned” in the Oklahoma State experience will be broadly applicable in the next wave of library automation.—C.B.L.  相似文献   

7.
Mass Digitization of Books   总被引:1,自引:1,他引:1  
Mass digitization of the bound volumes that we generally call “books” has begun, and, thanks to the interest in Google and all that it does, it is getting widespread media attention. The Open Content Alliance (OCA), a library initiative formed after Google announced its library book digitization project, has brought library digitization projects into the public eye, even though libraries were experimenting with digitization for at least a decade. What is different today from some earlier digitization of books is not just the scale of these new initiatives, but the quality of “mass.”  相似文献   

8.
Government secrecy has a long history in the American federal experience. Several kinds of government secrecy policy are reviewed here, beginning with their origins, or “policy depths,” and extending to their most recent expressions or “dimensions.” It is a rich history which, in this brief overview, is explored only in terms of its highlights, but offers, nonetheless, a roadmap for pursuing research in this area. It concludes with the observation that, in a democracy, representatives of the citizenry, whether elected or appointed, may momentarily cloak their decisionmaking and their policies in secrecy for the good of the nation—to protect it from enemies and to assure its survival. Those representatives must remember that the secrecy they impose is only momentary and that the shrouded decisions and policies they make, once made known to the citizenry, must be acceptable to them. The citizenry, in turn, accept such secrecy only in limited instances and on a momentary basis in order to have the confidence that their representatives are making decisions and policies acceptable to them. A government failing to honor these arrangements may well be regarded as one “not worth the cost of preservation.”  相似文献   

9.
This paper was presented as the keynote address at the Ohio Library Council, Technical Services Division conference,“Technical Services, 2003: Inspiration, Example, Synthesis” at Mohican State Park, Ohio, May 7, 2003. The keynote was to fill the role of “inspiration.” The author considers why technical services personnel may feel isolated, misunderstood, or dispensable; why technical services personnel may be misunderstood or underappreciated by others; the nature and mission of librarianship and how technical services relates to them; the consequences of having a bad image and a bad self-image; and how harmful opinions and actions might be countered.  相似文献   

10.
The presence–or absence–of locus sigilli “[L.S.]” or “[SEAL]” indicators, to validate the signatures in those texts of American Indian treaties collated by Charles J. Kappler in his Indian Affairs: Laws and Treaties, is examined. The results of this inquiry suggest that Kappler spent far more time examining the original treaty documents than Deloria and DeMallie proposed in their Documents of American Indian Diplomacy: Treaties, Agreements, and Conventions, 1775–1979.  相似文献   

11.
Although considerable attention has been focused on information users in recent years, little phenomenographic research into the word “information” has been conducted, perhaps because cursory consideration may suggest that work of this type is less useful than explorations of areas such as information-seeking. The lack of an established methodological framework discourages inquiry and, if understandings of the term are unique to each individual, there seems little scope to develop even broad principles for practice. Nevertheless, phenomenographic research helps professionals to learn how far users’ attitudes to the term “information” are consistent with their own and can reduce confusion between information providers and their clientele. Despite the absence of an accepted framework, several individual techniques are available. Ultimately, the research findings may prove highly instructive. They may, for example, influence the use of the word “information” by professionals when they interact with clients, whilst also offering insights into information behavior and information worlds.  相似文献   

12.
ABSTRACT

Faced with increased demand from student and faculty for a speedier and more user-friendly method of obtaining materials from other institutions, the interlibrary loan (ILL) department sought to implement a management system which would accomplish the task. Students wanted remote interconnectivity to the system and staff wanted increased workflow efficiency, reduced paper work, and better data management. This paper focuses on Washington College's experience in selecting and implementing an interlibrary loan system, which would enhance student satisfaction as well as that of the library staff.  相似文献   

13.
Abstract

By designing an innovative practicum for a graduate information science student, a library can provide Internet training tailored to fit the specific needs of its college faculty and staff. In addition to program credit, a student gains bibliographic instruction experience in a real world, evolving library environment, and both institution and student benefit from a project that addresses the genuine needs of the institution.  相似文献   

14.
Dissertation advising is an important form of mentoring. To investigate the impact of dissertation advising over time, advisor and committee member names were collected for 2400 dissertations completed over a 40-year period (1964–2004) in 32 North American information and library science schools. Several mentoring impact metrics are reported for a subset of the data, including the number of dissertations advised, the number of dissertation committees served on, the ratio of advising to committee membership, and the fractional “mpact” that weights advising and committee membership. The subset consists of data for six schools that produced at least three dozen dissertations and for which complete data is available. The data and resulting “mpact” metrics offer new ways to assess faculty impact and to investigate the nature and growth of a field.  相似文献   

15.
ABSTRACT

While effective communication between library staff and the student assistants who report to them can be challenging, it is nonetheless essential if students are to successfully carry out their job responsibilities. Developing an evaluation rubric helped Averett University's Blount Library staff convey what expectations they held for their student assistants together with what they had to do to achieve particular rating levels. Sharing the evaluation rubric and the comment copy of the evaluation form with the library personnel providing input for student performance helped standardize the input received. Students and library personnel alike feel that the evaluation process is valuable, unbiased, and fair.  相似文献   

16.
This article is a preliminary analysis of the first few years of the Computer Matching and Privacy Protection Act of 1988 (CMPPA). The act requires Federal agencies to establish Data Integrity Boards (DIBs) with responsibility to approve written agreements for computer matches in which their agencies are involved. Information for this analysis was collected from the annual reports on computer matching submitted by agencies to the Office of Management and Budget (OMB) for 1990 and 1991 and from 108 matching agreements. The secretaries of several DIBs were also interviewed. The effectiveness of DIBs and matching agreements are analyzed using McCubbins and Schwartz's distinction between “police-patrol” and “fire- alarm” oversight. The article concludes that more active and direct oversight, which would occur through an independent data protection or privacy board, is necessary.  相似文献   

17.
Design-based research for LIS   总被引:2,自引:0,他引:2  
Design-based research is a methodology emerging from the field of education that may hold potential for research in library and information science (LIS). Based upon the assumption that learning is situated in a real-world context, design-based research combines research, design, and practice into one process. It results in usable products that are supported by a theoretical framework. While definitional and methodological issues do exist, the method holds some promise for research into “user-centered” information systems and services. In the field of LIS, design-based research might contribute to our understanding of how people find, choose, understand, and use information in context. The method is also of interest to professionals concerned with “evidence-based practice.” This article will first explain and describe the method as it has been used in the allied field of education. Issues related to definition and methodology will be explored, as well as some of the solutions that have been proposed. The method will then be related to LIS, using the bonded design work of Large, Nesset, Beheshti, and Bowler [Large, A., Nesset, V., Beheshti, J., & Bowler, L. (2006a). Bonded design: a methodology for designing with children. In S. Kurniawan & P. Saphiris (Eds.), Advances in Universal Web Design and Evaluation: Research, Trends and Opportunities. London: Idea Group., Large, A., Nesset, V., Beheshti, J., & Bowler, L. (2006b). “Bonded design”: a novel approach to intergenerational information technology design. Library and Information Science Research, 28, 64–82] as a case study to demonstrate the applicability of design-based research to LIS inquiry.  相似文献   

18.
Abstract

The circulation staff at Staley Library, Millikin University, in Decatur, Illinois, experimented with using Blackboard courseware to train student employees. Staff and students' feedback offer additional ways to utilize Blackboard's features. Some promising applications for training and communicating with student employees are described. The student employees' Blackboard course page continues to evolve as an integral part of student employee training.  相似文献   

19.
Recently, the Korean government instituted a reform in its archives with the goal of increasing transparency in government and meeting the challenges of the new digital environment in records management. President Roh's administration focused on a “process and system” reform through a shift from paper-based records management to electronic records management. The E-jiwon task management system of the Office of the President, invented by President Roh himself, served as the archetype for the reform. This study explores and critiques the administration's choice of a “process and system” reform over institutional reform, examines the legal framework used to enact the reform and its shortcomings, and analyzes the benefits and deficiencies of the E-jiwon as a tool for democracy in the archives. It concludes that while the new digital environment can assist in promoting government transparency, technological change by itself is inadequate; ultimately, institutional change is necessary for true reform.  相似文献   

20.
It is no longer effective to provide information literacy instruction that is thought to be “good for” college students, but rather, instruction must focus on the learning styles and preferences of the target population. This case study reports a series of hands-on/minds-on information literacy activities that dissolve student's misconception that “techno-savvy” is synonymous with information literate. Careful and thorough instruction in the mining of popular Internet search engines for authoritative information was coupled with instruction in the use of traditional library resources. It was found that the college students studied possess a high need for clarity and a low tolerance for ambiguity, and therefore any activities assigned must be thoroughly, yet succinctly, described in order to achieve success. Combining traditional information literacy instruction with novel approaches appeals to the confidence in and reliance on Internet search engines that college students exhibit, while it moves this microcosm toward a higher level of information literacy and commitment to life long learning.  相似文献   

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