共查询到20条相似文献，搜索用时 84 毫秒
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《Journal Of Access Services》2013,10(3-4):83-92
ABSTRACT The prompt return of checked out materials has been demanded by libraries for more than a century. Together with other measures such as overdue fines, library notices are used to bring in prompt returns by informing the users of their checked out items that will soon be due or are already overdue. The analysis of library notices sent in the past five years indicates courtesy notices that alert users of their soon-to-be-due items fail to improve prompt return significantly. On the other hand, sustaining the library notice service takes effort and cost. In this age of technology, prompt return may perhaps be viewed in a new perspective that serves the users and the library better. 相似文献
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《The Reference Librarian》2013,54(59):131-138
Summary Technology has impacted society in diverse ways. Libraries have not been exempt from the consequences of technology. Yet even as libraries become more technical and technologically challenging in their use, reference librarians have to be aware of the human aspects viable in the performance of our duty. We are challenged to recognize our diverse users and their needs, be clear in our definition of the terminology used in this new era, emphasize critical thinking and the existence of print, be honest in our quest for innovations at staffing the reference desk, and finally be willing to learn as much as possible. We must become part of this new age in order to be able to interact with and instruct our users. 相似文献
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ABSTRACTPurpose: The present study aims to determine and compare the views of directors and users of public libraries on the use of social media for the marketing of library services.Methodology: Data collection was done through two researcher-made questionnaires, one from the viewpoints of directors and one investigating the views of users. The questionnaires’ validity was done by four libraries and Information Science professionals, and the reliability was determined by the Cronbach’s alpha coefficient. The statistical population of this research is made up of all directors and users of 12 public libraries of the city of Isfahan, one of the largest cities in Iran.Findings: In users’ viewpoints, the “interaction capability” is the most important feature that social media marketing can have in libraries. From the viewpoints of the directors, “creating a true picture of the role of the library” and “informing users about library services” are among the most important reasons for the marketing of libraries in the social media. From the perspective of both groups, the Telegram is the most appropriate medium for the marketing of library services.Results: To maintain their customers and their market position, libraries need to use more exciting tools such as social media for marketing. Library directors of this study emphasized on this fact and 79.1% of users expressed interest in receiving library information through social media.Value: The findings of this study would help the library directors to better decide on the marketing of their library services in social media.Type of the study: Scientific-Research 相似文献
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《The Reference Librarian》2013,54(74):75-89
Summary The McKinney Engineering Library has always been an activist library-we play to win and winning means providing users with high quality help whenever and wherever they need it. This paper describes a multi level strategy for reaching out to engineering users wherever they are. This strategy includes the creation of several kinds of web based tools including: a full online tutorial aimed at new graduate students, specialized exploratory tutorials aimed at users who need only a quick introduction in how to use a specific tool, and topic guides on cross disciplinary design topics. An integrated part of our strategy is an aggressive marketing plan geared toward reminding our users that the Engineering Library and its website are THE places to find information and help. We have changed our thinking-the web makes the library remote from its users, not the Otherway around. 相似文献
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Objective: This study was undertaken in order to determine how health sciences libraries in a ten-state region are using Loansome Doc, with an emphasis on whether this tool continues to be used to serve unaffiliated health professionals. Methods: Usage data were examined and health sciences libraries were administered a survey to determine how they are using this tool. Results: Loansome Doc usage across libraries is low and declining, and a number of libraries do not serve unaffiliated health professionals with this tool. Conclusions: Use of Loansome Doc is low and declining, in part, due to license restrictions, declining interlibrary loan, and the prevalence of alternatives, such as OCLC's ILLiad, for document delivery to affiliated users. 相似文献
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ABSTRACT Google Scholar has multiple uses as a reference tool of last resort, including citation completion, an alternative when catalogs are down, and interdisciplinary metasearching and database suggestion. During the reference desk transaction, users can be taught effective Google Scholar search techniques such as advanced search functionality and the nuances of results' groupings. In addition, reference desk interactions with Google Scholar give insight for instructional workshops. 相似文献
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《期刊图书馆员》2013,64(1-2):223-236
ABSTRACT An overview of the preliminary analysis of focus group and semi-structured interviews identifies how and why college and university information seekers meet their information needs. In the age of immediate gratification, in certain situations users may settle for information that is quickly and easily available instead of library sources that are considered more authoritative and trustworthy. Meeting user needs in the library environment requires updating library catalogs to implement discovery and recommender services that provide the associations and links that are available to users in other Web-based environments and that meet these users' expectations of online systems and sources. 相似文献
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《资料收集管理》2013,38(4):31-42
Abstract For decades libraries have created subject guides to assist users in navigating their collections. These guides are universally accepted as a core library product of high value across all user groups. No longer confined to paper stashed in kiosks and on counter tops, subject guides are now available online from library Web sites and often emphasize and link to other Web resources. Typically, a link on the library's home page directs users to a Subject Guide List which offers active links to the topical guides. But are these links and listings sufficient to attract users? This article describes the results of a study to catalog selected subject guides on U.S. and British History and analyze usage statistics before and after cataloging. It appears that the library catalog is effective at exposing subject guides and should be considered an additional point of access amidst a growing number of discovery mechanisms. 相似文献
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《The Reference Librarian》2013,54(75-76):23-32
Summary Normal adolescents are generally suspect within public and retail settings in the U.S., thanks in part to relentless negative media coverage of the age group, and to adult fear and misreading of their appearance. These suspicions also occur in public libraries, with occasional justification, but an argument can be made that public libraries have created this problem for themselves through a set of often taken-for-granted service assumptions. This article addresses these assumptions, pointing out how they contribute to the creation of a “problem” class of users, and how they might be changed or adjusted to change the situation. 相似文献
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Abstract Primo Analytics from two campuses of the California State University system has revealed that a dramatically low proportion of Primo searches originate from mobile devices. The current study focuses on usability concerns as one area that may be preventing students from searching the Primo mobile interface. The sample for this study includes students from two campuses with a variety of experience with library instruction and searching the library’s discovery system. Participants were given the same set of six common academic tasks to complete. Both mobile and desktop participants found three tasks relatively easy to complete. When there were differences in completion rates between the mobile and desktop users, the desktop users were overall more successful. No task was consistently difficult for desktop users to complete, while mobile users found two of the tasks very challenging to complete. Based on the findings, the authors make recommendations for improving the experience of mobile users. 相似文献
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Tara Radniecki 《图书馆管理杂志》2013,53(6):545-560
AbstractIn library makerspaces, there is a potential for users to infringe on other’s intellectual property rights through illegal reproduction. There is also the opportunity for makerspace users to create their own new intellectual property which could then be protected. This article presents a case study from a library makerspace working to address intellectual property issues, as well as a survey of other library makerspaces detailing how they are currently addressing such concerns. Results conclude that while currently there is a lack of targeted services and resources, libraries need to create policy, services, and collections targeted towards intellectual property in their makerspaces. 相似文献
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Scott Sikes 《Public Library Quarterly》2020,39(4):363-388
ABSTRACT Outreach services provided by rural public libraries are crucial to fulfilling their mission to provide information access to the widest array of user groups. Particular socioeconomic and geographic factors in rural areas present challenges of access to information resources, yet there exists only a limited amount of published scholarly work examining outreach services provided specifically by rural public libraries. This case study of outreach services to elder users offers contextual evidence for the centrality of social equity and access to the larger work of rural public libraries. Primary data were collected through four semi-structured focus group meetings conducted with elder users of the agency’s outreach services as well as through narrative interviews with six agency staff members. Principal findings showed that elder users had particular information needs related to entertainment and intellectual stimulation, challenges of transportation, and a limited access to technology and internet service. WCPL outreach services were found to positively impact the lives and general well-being of elder users by providing vital social and community connections and serving as a key link for elder users to an institution understood to be central to the life of the community in general. 相似文献
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《期刊图书馆员》2013,64(3-4):391-396
Abstract What online features would users like to have in the next phase of access to electronic information? What other content, besides journals, do users want to access online? This workshop discussed features such as profiling, threading, and advanced search capabilities that will enhance online access for users. 相似文献
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《Journal of Web Librarianship》2013,7(2-3):287-306
ABSTRACT Although there is a proliferation of information available on the Web, and law professors, students, and other users have a variety of channels to locate information and complete their research activities, the law library catalog still remains an important source for offering users access to information that has been evaluated and cataloged by experts. The usability of the catalog needs to be effectively measured before any necessary improvements can be made. This study was undertaken to investigate the information retrieval patterns of users of the Rutgers Law Library Online Public Access Catalog and to develop the catalog into a more effective search tool for these users. This study used an experimental approach to measure the usability of our catalog by analyzing the transaction logs from the OPAC system and the results from Google Analytics. The findings provided not only important information on user demographics and their computer systems, but also more insight on the search behaviors of users. The specific findings included the following:
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As a Web-analytic tool Google Analytics provided extensive information on the OPAC and the navigational behaviors of users.
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Fifty-eight percent of our users visited the Web site regularly.
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The most popular search method, which was employed by 37% of our users, was by title.
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Most patrons used computer systems with a high resolution and color depth monitor and visited the catalog Web site with a high-speed Internet connection.
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Suggestions were made by the authors to improve the users’ search experience of the catalog Web site.
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Nackil Sung 《资料收集管理》2020,45(3):195-207
AbstractA DDA (Demand Driven Acquisitions) preferred Approval Plan allows libraries to acquire DDA eligible books triggered by users. Non-DDA books are acquired automatically, because there is no mechanism that allows these books to be requested by users. This study explores the procedure called Purchase by Request (PBR) that allows non-DDA books to be discoverable and requested by users. After incorporating both DDA and PBR into an Approval Plan, all books in the Approval Plan are exposed to users for just-in-time purchases, and in the process saving the library a substantial amount of money. 相似文献
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《The Reference Librarian》2013,54(2):9-13
ABSTRACT This article suggests a variety of ways in which reference librarians can be where the users are, in addition to service at the reference desk. 相似文献
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