共查询到20条相似文献，搜索用时 31 毫秒
1.
The objective of this paper is to propose a methodology for applying knowledge management (KM), in which we first focus on explaining problematic areas of an organization by identifying the knowledge core process, before applying KM strategies to those processes. For the methodology, we lean on the larger context of systems thinking to help visualize the whole organization, and it is here that the key factors are identified and a set of strategic criteria is established. The most important criteria are then used to evaluate the associated processes and their respective tasks in order to establish the problematic areas or opportunities where KM initiatives can be applied. This strategy precludes tackling all the organization's problems and allows management to focus on only those processes that provide significant and manageable knowledge. Finally, this study explores and cautiously recommends an unexploited but valuable element to be taken into account when implementing KM initiatives. 相似文献
2.
This research aims to contribute to understanding the implementation of knowledge management systems (KMS) in the field of health through a case study, leading to theory building and theory extension. We use the concept of the business process approach to knowledge management as a theoretical lens to analyse and explore how a large teaching hospital developed, executed and practically implemented a KMS. A qualitative study was conducted over a 2.5 year period with data collected from semi-structured interviews with eight members of the strategic management team, 12 clinical users and 20 patients in addition to non-participant observation of meetings and documents. The theoretical propositions strategy was used as the overarching approach for data analysis. Our case study provides evidence that true patient centred approaches to supporting care delivery with a KMS benefit from process thinking at both the planning and implementation stages, and an emphasis on the knowledge demands resulting from: the activities along the care pathways; where cross-overs in care occur; and knowledge sharing for the integration of care. The findings also suggest that despite the theoretical awareness of KMS implementation methodologies, the actual execution of such systems requires practice and learning. Flexible, fluid approaches through rehearsal are important and communications strategies should focus heavily on transparency incorporating both structured and unstructured communication methods. 相似文献
3.
The management of intellectual capital (IC) resources increases organizational value creation capacities. The aim of this study is to present an algorithm for analysing IC management with an emphasis on the recognition and modelling of growth mechanisms for strategic resources. Intensive interactions among different tangible and intangible assets turn organizations into complex systems of highly interrelated resources; therefore, a systems approach is adopted, and a causal loop diagram is used to model resource interaction feedback structures. The development and analysis of the resource interactions model is explained through a practical algorithm that reveals different dimensions of resource deployment, including the potential value of resources, utilization of resources in key business processes, and mechanisms responsible for the sustained growth of strategic resources. The proposed algorithm was used to examine a telecommunication company. We show that there are no growth mechanisms for certain strategic resources. To activate the growth of such strategic resources, several feedback loops are recognized and related initiatives are proposed. 相似文献
4.
《国际创新研究学报(英文)》2022,6(4):238-258
Industry 4.0 and the pandemic have caused recent changes in innovative development, economic situations, and restrictions in various companies and regions of the world, with new stricter legislation related to working conditions, hygiene standards, and health requirements. New technologies are a challenge to the transformation of problem companies and regions, as they often significantly impact economic development. Technological emissions, growing information on dementia among young people, cyber risks, and the risks of so-called advanced technologies (e.g., bio- and nanotechnologies, Industry 4.0 tech) may raise societal concerns about technological progress. This study is part of our long-term research into technological innovation in different companies and regions. Its primary goal is to methodically emphasize the importance and role of the systemic management of technological innovation in companies and regions and analytically compare the innovation success of differently developed regions from a global perspective1. This research deals with an important aspect of technology management, namely, the processes of technological identification and the protection of related intellectual property (IP). The primary research question is: How has technological development been distributed across different regions over the last two decades? We hypothesize that Asian countries are increasingly moving away from Europe and North America in terms of technological innovation, other forms of technological IP protection, and overall access to innovation, while the focus is on the development of three non-patent forms of technological innovation protection: industrial designs, trademarks, and utility models. The results of our study reveal a significant difference in the approach to technological innovation management and the form of IP protection between so-called advanced and problem companies and regions. This study was conducted between 2018 and 2022. 相似文献
5.
Knowledge management (KM) is an emerging field of specialization in a number of professions, including Information Science (IS). The different professions are contributing to and influencing the developments in KM in their own ways. However, it is argued here that IS is not contributing to the advancement of KM as much as it should for a number of apparent reasons. The main purpose of the paper is to call on the members of the IS profession to take a more proactive and visible role in advancing KM by showing that KM is a natural and long-awaited development in IS and that a number of circumstances have made KM to be an area of emphasis in IS whose time has come. The paper also aims at contributing towards achieving a consensus among IS professionals on conceptualization, goals, and scope of KM in IS. The recommendations of the paper focus on how the profession could proactively be involved in advancing KM. 相似文献
6.
《International Journal of Information Management》2016,36(2):207-214
As academic institutions produce large amounts of information in their teaching/research and administrative activities and this information should flow smoothly between departments, there appears the need to organize and manage this information thoroughly. In order to avoid information overlapping, this should happen considering the other internal existing systems. Nevertheless, because not all institutions afford to spend a lot on various systems, open source software is an appropriate solution for both educational and administrative services. Our aim is to prove the utility of Enterprise Content Management (ECM) in context of academic organizations. The first part makes an introduction to the concepts of ECM and open source software, as means to enhance process management. The second part regards the components of ECM systems and makes an analysis of their potential use in academic institutions. A system architecture based on ECM, by means of which ECM is usefully connected to other systems operating in educational establishments is proposed. A case study, discussing the implementation of an open source ECM in a large Romanian university, showing its efficacy and focusing on features related to document workflow, is analyzed. 相似文献
7.
企业社会责任(CSR)管理是中国企业获得国际竞争优势和可持续发展的战略重点,但目前还没有一个明确的管理体系标准。本文采用了内容分析方法,对CSR管理的模式、ISO26000《社会责任指南》以及与CSR相关的管理体系标准等方面进行了研究。结果表明:与CSR管理相关的管理体系具有高度的结构相似性特征,并且ISO26000核心主题与相关管理体系要素在内容上具有相互包含和互补的协调性特征。由此得出CSR管理体系能够整合相关管理体系形成一体化管理体系的结论,进一步提出了CSR管理体系的结构、主要内容和实施建议。 相似文献
8.
9.
James V. Hansen Lynn J. McKell Lester E. Heitger 《Information processing & management》1977,13(4):215-225
Despite the rapid growth in the use of computers in organizations, few of the resulting systems have had a significant impact on the way in which management makes decisions. Frameworks are needed which aid in understanding the structure of management information systems, toward providing focus and improving the effectiveness of systems efforts.This paper surveys recent conceptual and empirical work related to development of decision-oriented frameworks for management information systems design, particularly as related to the improving the management of organizations. 相似文献
10.
A. Mutch 《International Journal of Information Management》1996,16(6):445-455
The paper argues that too much of the focus of attempts to integrate IT into the business curriculum has been on either the acquisition of IT skills or on attempts to use IT to support the teaching process. Whilst accepting that these are necessary developments, it is argued that more attention needs to be placed on the meaning of information. This argument is developed through a review of the potential impacts of IT on the role of the manager. From this review it is argued that more emphasis is needed on embedding information management in the curriculum and that a fundamental underpinning for this is the notion of information literacy. A number of areas for further research and development are outlined. 相似文献
11.
This paper provides a systematic review of the literature on knowledge management (KM) in small and medium enterprises (SMEs) and SME networks. The main objective is to highlight the state-of-the-art of KM from the management point of view in order to identify relevant research gaps. The review highlights that in recent years the trend of papers on the topic is growing and involves a variety of approaches, methodologies and models from different research areas. The vast majority of papers analysed focus on the topic of KM in the SME while there are only few papers analysing KM in networks populated by SMEs. The content analysis of the papers highlights six areas of investigation from which were derived ten research questions concerning three perspectives: the factors affecting KM; the impact of KM on firm’s performance; the knowledge management systems. 相似文献
12.
《International Journal of Information Management》2014,34(6):741-750
This paper explores factors that influence technology adoption in an office environment, with an emphasis on technology aimed at managing focused and collaborative work by reducing unwelcome interruptions for its users. Based on surveys, focus groups, and usability studies, our findings suggest that workplace social norms play a pivotal role in the adoption and use of interruption management technologies. Our findings display a marked lag of social norms behind the importance placed on uninterrupted time by individuals; even when individuals see the efficacy of the technology, they often misjudge their peers’ attitudes, underestimating their colleagues’ similar needs. In spite of high levels of perceived usefulness reported by our participants, need and ease of use alone were insufficient to predict uptake; when technology has implications for the office behavioral environment, it must be supported by social norms encouraging adoption. Our results further suggest that feedback, which actively engages a product's user, could be crucial to encouraging prolonged use and enhancing the user experience. Although the findings are drawn from a pre-commercialization study of an interruption management technology, they are broadly relevant to technology adoption cases, with special salience for those within the office context. 相似文献
13.
公众作为环境资源的利益相关者,与政府和企业一道,成为推动环境治理的三股力量。本文基于公众在解决信息不对称问题和完善社会舆论监督方面的优势,论述了公众参与环境治理的理论基础和参与路径。在此基础上,本文构建了2011—2015年中国省际平衡面板数据,并将公众参与划分为侧重于后端治理的投诉上访和侧重于前端治理的建言献策两类,对公众参与环境治理的效应进行了评估。研究发现：①在“政府-企业-公众”三元环境治理体系中,公众参与一方面依赖于政府的环境执法迫使企业污染环境的外部成本内部化,进而间接地参与环境治理;另一方面其本身对污染企业的震慑作用也会产生与政府环境执法类似的效果,进而直接地参与环境治理。②两种细分类型的公众参与,其效应表现出异质性,即公众参与环境治理主要体现在以投诉上访为主要形式的后端治理层面,以建言献策为主要形式的前端治理效应不显著。③采用工具变量法来缓解内生性问题后,公众参与环境治理的效应得到了进一步增强,同时发现居民平均受教育程度的提高显著地扩大了公众参与环境治理的水平。据此,本文对进一步扩大公众参与环境治理提出了政策建议。 相似文献
14.
Enterprise content management (ECM) systems are implemented in many organizations to deal with the complexity of the structured and unstructured organizational data. The little available ECM literature shows that many organizations using ECM focus on short-term benefits while strategic decision-making benefits are rarely considered. Although the relationship between the use of ECM and decision support (DS) is investigated recently, there is scarcity in research that investigates the categories of DS capabilities that ECM systems may have. The objective of this paper is to determine whether ECM systems can have the DS capabilities of four categories of decision support systems, namely classic decision support systems (DSS), executive information systems (EIS), expert systems (ES), and group decision support systems (GDSS). The findings indicate that ECM systems can have all decision support capabilities of classic DSS, EIS, and ES. However, ECM systems can have only a portion of decision support capabilities of GDSS. 相似文献
15.
Despite the widespread adoption of the wearable fitness tracker (WFT), the phenomenon of acceptance-discontinuance has limited their value. This phenomenon has called attention to the issue of continued WFT use, with emphasis on how the value of the WFT can be sustained. Using the concept of value co-creation, this research aims to understand the effects of actor-to-actor interactions on continued use of a WFT, with a specific focus on the interactions generated through two WFT services: choice and involvement of dietitians. Considering a WFT’s service system as part of the greater healthcare ecosystem, this paper also considers the moderating role of self-efficacy in health management as an internal factor and healthcare system satisfaction as an external factor. A randomized experimentation using a scenario-based survey was conducted, and the data generated by 423 participants were analyzed. The results emphasize the significant positive effect of dietitian involvement on users’ intentions to continue using their WFT. Dietitian involvement not only improves continued use intention, but also realizes the effect of choice. The positive effect of dietitian involvement is robust, regardless of user satisfaction with the healthcare service system. Self-efficacy in health management also plays a key role in positively moderating the effect of choice on continued use intention. This study expands information system literature by providing theoretical insights into continued use from the perspective of value-co-creation. Our findings also have implications for the development of service systems for fitness wearables. 相似文献
16.
This paper examines the current knowledge management (KM) research through the lens of Churchman's inquiring systems. These inquiring systems are ideal foundations from which to view KM and its associated research because knowledge creation and organizational learning are critical elements of KM. Churchman proposed that organizations should support knowledge creation and learning through emphasis on problem structure and appropriate inquiring strategies. This paper discusses the characteristics of Churchman's inquirers, the problem structure for which they are most appropriate, and presents examples of each. Then, examples of previous research that share characteristics of the most complex inquirers are discussed. Organizational benefits from the inquiring system approach and guidelines for future research are suggested. 相似文献
17.
《International Journal of Information Management》2016,36(1):142-154
The importance of business processes and the centrality of IT to contemporary organizations’ performance calls for a specific focus on business process management and IT management. Despite the wide scope of business process management covering both business and IT domains, and the profound impact of IT on process innovations, the association between business process management and IT management is under-explored. Drawing on a literature analysis of the capabilities of business process and IT governance frameworks and findings from a case study, we propose the need for horizontal integration between the two management functions to enable strategic and operational business—IT alignment. We further argue that the role of IT in an organization influences the direction of integration between the two functions and thus the choice of integration mechanisms. Using case study findings, we propose that IT as a business enabler respectively calls for sequential and reciprocal integrations at strategic and operational planning levels. Drawing on logical reasoning, we suggest that IT as a strategic driver necessitates reciprocal integration at both levels. 相似文献
18.
Documents circulating in paper form are increasingly being substituted by its electronic equivalent in the modern office today so that any stored document can be retrieved whenever needed later on. The office worker is already burdened with information overload, so effective and efficient retrieval facilities become an important factor affecting worker productivity. This paper first reviews the features of current document management systems with varying facilities to manage, store and retrieve either reference to documents or whole documents. Information retrieval databases, groupware products and workflow management systems are presented as developments to handle different needs, together with the underlying concepts of knowledge management. The two problems of worker finiteness and worker ignorance remain outstanding, as they are only partially addressed by the above-mentioned systems. The solution lies in a shift away from pull technology where the user has to actively initiate the request for information towards push technology, where available information is automatically delivered without user intervention. Intelligent information retrieval agents are presented as a solution together with a marketing scenario of how they can be introduced. 相似文献
19.
《International Journal of Information Management》2016,36(1):126-141
Workflow management systems coordinate and allocate work through the various stages of executing business processes. The benefits of such systems appear pervasive, but no hard data is available that confirms that their implementation improves organizational performance. In part, this is due to the difficulty of measuring the effects of enterprise-wide initiatives in general. In this paper, the results are presented of a longitudinal, multi-case study into the effectiveness of workflow management technology. The study builds on a novel methodology that combines field work and computer simulations. Through its application, the contribution of this technology to conduct business processes faster and with less effort could be quantitatively assessed. Surprisingly, only a fraction of the projects that were followed in this longitudinal study led to a fully operational implementation of a workflow management system at all. Even so, in most of the projects where such a system was introduced this resulted in substantial improvements. We present success and fail factors for the implementation of this technology within organizations, which we inferred from a follow-up analysis. The novel methodology presented in this paper is thought to be of value to track the performance effects of introducing other technologies or organization concepts as well. 相似文献
20.
Ann Blandford Anne Adams Simon Attfield George Buchanan Jeremy Gow Stephann Makri Jon Rimmer Claire Warwick 《Information processing & management》2008
The strongest tradition of IR systems evaluation has focused on system effectiveness; more recently, there has been a growing interest in evaluation of Interactive IR systems, balancing system and user-oriented evaluation criteria. In this paper we shift the focus to considering how IR systems, and particularly digital libraries, can be evaluated to assess (and improve) their fit with users’ broader work activities. Taking this focus, we answer a different set of evaluation questions that reveal more about the design of interfaces, user–system interactions and how systems may be deployed in the information working context. The planning and conduct of such evaluation studies share some features with the established methods for conducting IR evaluation studies, but come with a shift in emphasis; for example, a greater range of ethical considerations may be pertinent. We present the PRET A Rapporter framework for structuring user-centred evaluation studies and illustrate its application to three evaluation studies of digital library systems. 相似文献