共查询到20条相似文献，搜索用时 31 毫秒
1.
Charlotte R. Pennington Elizabeth A. Bates Lauren T. Bolam 《Journal of Further & Higher Education》2018,42(5):596-607
In view of recent changes in the higher education sector, such as increased tuition fees, a greater focus has been placed on widening participation initiatives and monitoring student satisfaction. The aims of the current study were twofold: (1) to explore whether pre-entry programmes foster successful transition to higher education, and (2) to examine longitudinally the factors associated with course satisfaction. Eighty-eight first-year psychology students completed a questionnaire measuring academic self-efficacy, social identity and student satisfaction at the start (Time 1, November 2015) and end (Time 2, March 2016) of the academic year. Findings indicated that students who participated in a pre-entry programme reported higher academic self-efficacy and satisfaction compared to typical route students. Moreover, academic self-efficacy predicted student satisfaction at the start of the academic year, whereas in-group affect (a facet of social identity) predicted this at the end of the academic year. The current findings indicate that pre-entry programmes may have a positive impact on students’ sense of academic self-efficacy. On a more general level, the findings also suggest that academic self-efficacy and social identity may be key indicators of student satisfaction. This highlights the complexities of the concept of ‘student satisfaction’, and demonstrates the utility of examining multiple factors relating to student satisfaction across different time points. 相似文献
2.
Carolyn Broadbent 《Asia-Pacific Journal of Teacher Education》1998,26(1):27-37
This paper reports on a study of students’ perceptions and level of satisfaction with the teaching‐learning process while participating in the field‐experience component of the four‐year Bachelor of Education course at the Australian Catholic University Signadou Campus in Canberra. It is argued that successful student‐teacher field‐experience programmes provide opportunities for ongoing renewal and growth. Essential to this process is the implementation of appropriate evaluative procedures which involve all the participating members of the programme. The success of the process is evidenced in the ongoing modification of the programme to accurately reflect the interests and needs of the participants. Such a process leads to higher levels of communication, satisfaction and reflection on practice by all interested parties. Through an analysis of students’ questionnaire responses, this paper provides insights into the changing nature of student perceptions about the quality of their field experiences and their level of satisfaction with the various components of the programme. The results indicate that as the focus moves from the university itself to independent student responsibility the levels of satisfaction increase. 相似文献
3.
The introduction of the new tuition fee regime in the UK has resulted in growing concerns about the impact on students’ expectations of their university experiences (e.g. Jones in Perspectives 14(2):44–48, 2010). This is coupled with reports from those such as the OIA (Office of the Independent Adjudicator (2012) Annual Report. Accessed on July 22, 2013. Retrieved from, http://oiahe.org.uk/media/88650/oia-annual-report-2012.pdf) which detailed the rise in the number of student complaints year on year. The current study explored undergraduate psychology students’ (N = 62) expectations and derived experiences of Higher Education through a series of focus groups. In particular, a focus on students’ perceptions of level of support, contact time, and resources were explored. These were undertaken both before (n = 21) and after (n = 41) the introduction of the fee rise, to provide a cross-sectional comparison of the potential changes. Thematic analysis of the narratives indicated minimal support for the idea that increased tuition fees had heightened expectations in Higher Education. Additionally, although there were some discrepancies between students’ expectations and experiences, particularly in relation to level of support and contact time, this did not have a detrimental impact on satisfaction of their University experiences. This was related to the fact that these experiences exceeded their original expectations. One noteworthy finding however, suggested that higher tuition fees were related to greater expectations of graduate employability. The implications of this are discussed, as well as the implications of student satisfaction (using models such as the Student Satisfaction Index Model; Zhang et al. in Int J Bus Manag 3(9):46–51, 2008), for institutional policies of recruitment and retention. 相似文献
4.
Students’ satisfaction with their university and course is of fundamental importance to retain students and promote their positive worth-of-mouth. The objective of this research is to analyse the level of efficiency of Portuguese public universities, according to the expectations and satisfaction of their students. To accomplish the objective, this article uses data envelopment analysis methodology. As our unit of analysis, we selected the faculties making up the universities researched. The analytical input came from the expectations of 1669 students regarding their study programme and their universities. The outputs stem from their satisfaction with their study programmes and their universities. We conclude that university practices do not currently guarantee efficiency. We also observe that efficiency in the relationship between expectations and general satisfaction with the study programme does not represent efficiency in the relationship between expectations and general satisfaction with the university, and vice versa. 相似文献
5.
Student satisfaction and the quality of education are of compelling interest to students, academic staff, policy-makers and higher education researchers internationally. There is a widespread belief in their ‘cause and effect’ relationship. This paper tests these beliefs and explores how the level of student satisfaction is linked with the perceived quality of PhD education. Using expectancy value theory as a framework and interview data from PhD students and their supervisors, this paper suggests that satisfaction is not necessarily perceived as an indicator of quality education. Levels of student satisfaction can be influenced by students’ expectations prior to their study and their preconceived beliefs regarding the value of a PhD education. Concern is raised that an overemphasis on student satisfaction may pose a threat to the quality of PhD programmes, making it increasingly difficult for universities to retain their integrity and reducing the intellectual challenges that PhD students need to experience. 相似文献
6.
《Africa Education Review》2013,10(3):416-433
Abstract The relevance of short learning programmes as an alternative to full time tertiary degree courses at open and distance learning institutions forms the primary focus of this article. A new kind of student is on the increase in higher education: the mature student who prefers to study part-time in order to combine his or her studies with the advancement of his or her professional life. This kind of student is often interested in short duration, non-degree courses, such as short learning programmes, which have a high degree of specificity in order to update or expand the knowledge needed to enhance their occupational lives. Course applicability and effectiveness, evaluated as student satisfaction with these programmes, are vital in terms of the strategic planning of institutions. This article reports on an analysis of the dimensions that determine satisfaction with short learning programmes at a distance learning institution. Data was obtained by an electronic survey of students who had completed short learning programmes. Findings indicate that teaching staff, teaching methods and course administration are key elements to achieving satisfaction, and students’ loyalty to the institution is expressed in their intention to continue with their studies and to recommend the programmes to other prospective students. 相似文献
7.
School satisfaction is the reflection of students’ comprehensive evaluation of their school experience. This study reports the level of school satisfaction among students in Grades 6 and 8 in Bangladesh to perceive and the factors that might contribute to it using a cross‐sectional research design. A 61‐item survey questionnaire was utilized to collect data. The students’ mean score on the school satisfaction subscale of the Multidimensional Students’ Life Satisfaction Scale equated to a slightly positive attitude towards school. Three demographic factors including students’ academic achievement, gender, and grade level; and two school climate factors of perceived teacher–student relationship, and perceived academic support, emerged from the multiple regression analysis. The study findings are discussed from the perspective of self‐determination theory with implications for practice and avenues for future research offered. 相似文献
8.
The increasing perception of students as customers of services puts a stronger focus on improving the quality of the student experience. Satisfaction with aspects of service, such as access, flexibility and fitness for purpose can be assessed through student feedback questionnaires. The results of these surveys may not immediately suggest strategies for making improvement. How to bridge any gaps between what students look for and what they experience requires knowledge of student expectations and experiences separately. This paper describes an alternative evaluation tool, QUEST, based on a service template approach and explains how it has been used for evaluating the level of student satisfaction with HE distance education courses. QUEST is web‐based and produces a measure of satisfaction for a range of service quality aspect of the course provision. The results can be interrogated at several layers of detail to produce a clear picture of where issues arise and to identify how they might be addressed. The paper describes how these outputs from an evaluation might be interpreted to suggest strategies for improving the fit between what students look for from a particular course of study and what they experience. 相似文献
9.
This paper explores the relationship between tuition fees charged by MBA programmes and the number of applications to these programmes, using a panel dataset comprising universities from countries across the world. Using Three-Stage-Least-Squares methods for simultaneous equations, we find a two-way relationship between tuition fees and applications: higher application numbers encourage universities to charge higher fees in the future, but higher fees in turn curtail application numbers. We find evidence that higher GMAT scores of existing students increase applications, as do higher post MBA salaries. Meanwhile, university and programme professional accreditations do not impact on student application choices, nor do alumni ratings of programme quality. Published MBA programme rankings appear to have little impact on applications, and where an effect can be identified, it appears that a better ranking discourages applications. Only US News rankings have a significant effect on applicants to US MBA programmes. 相似文献
10.
This paper is an analysis of the results of a voluntary on‐line survey administered to international students attending Canadian universities. The participants include students attending a full programme of study as well as English as a second language (ESL) and exchange students. This study examines the role of the university with reference to providing the pertinent information/services to the students, pre‐ and post‐arrival. Certain choice patterns of international students in selecting Canada vis‐à‐vis other countries are also examined. The results of our analyses indicate that Canada seems to have performed well in meeting the expectations of international students. Furthermore, this study did help to illustrate some of our inherent strengths that, if marketed properly, could allow Canada to enlarge its share of the foreign student market. 相似文献
11.
María del Carmen Calatrava Moreno Mary Ann Danowitz 《Journal of Higher Education Policy & Management》2016,38(4):448-464
The aim of this study was to identify how and why doctoral students do interdisciplinary research. A mixed-methods approach utilising bibliometric analysis of the publications of 195 students identified those who had published interdisciplinary research. This objective measurement of the interdisciplinarity, applying the Rao-Stirling index to Web of Science and Scopus citations, allowed for a comparison of students’ interdisciplinary research outcomes from three different computer science programmes: a traditional programme, a multidisciplinary doctoral school and an interdisciplinary doctoral college. Applying a sociocultural approach, interviews with the 15 most interdisciplinary students were analysed to understand how dispositions and experiences of students and factors of the different programmes affect the circumstances and processes of becoming an interdisciplinary early career scientist. The data indicate that student motivations, previous skills and knowledge interacted with policies and programme structures including type of funding and supervisor expectations to play a crucial role in interdisciplinarity at the doctoral level. These factors can give rise to interdisciplinary research even in programmes without interdisciplinary focus and compromise the interdisciplinary goals of interdisciplinary programmes. 相似文献
12.
Richard Budd 《Higher Education》2017,73(1):23-37
There is a great deal of discussion in the academic literature around how the current conditions in higher education frame students as customers. Observers are of the view that rankings and marketing, an increased focus on student satisfaction, and particularly tuition fees, encourage an instrumental, passive attitude towards a university education. Given the volume of attention directed towards this topic, it is perhaps surprising that there is relatively little scholarship that examines it empirically. Some who have addressed it presumed a customer/consumer orientation in students and have been somewhat—but not entirely successful—in generating evidence to confirm those assumptions. It appears that the expectations of this instrumental, passive orientation are being realised in part, but that this is also mediated by other dispositions. What could be considered to be missing from the analysis thus far is an exploration of how students make university-related decisions (not simply what choices are based on) and how they understand the respective roles of the student and university. This study begins to fill that gap, exploring the orientations towards university of undergraduates in Germany and England, two countries where the diffusion of market conditions in higher education policies has been somewhat contrasting. Distinctions between the German and English students did emerge, but these were less based on those countries’ unequal engagement with tuition fees and rankings and more to do with other aspects of their university cultures and the world beyond their degrees. This suggests that how people approach their time as students is more complex than some of the literature assumes. Furthermore, at the very least, any consideration of this topic must include an analysis of how students themselves understand and experience their higher education and broader social contexts. 相似文献
13.
Short‐term international experiences (STIE) are becoming a regular, sometimes required, feature of pre‐service language teacher education programmes. Often inappropriately termed ‘immersion programmes’, they aim to give teachers the opportunity to improve their language proficiency in the language they will teach, to develop their pedagogical knowledge and to engage with an international sociocultural environment with which they are not familiar. In this article we report on a study which investigated pre‐service English second language teachers' perceptions of a six‐week international experience in Auckland, New Zealand. The student teachers, who were enrolled in a postgraduate diploma in teaching at a Hong Kong university, participated in an academic programme as well as a series of social events and school visits. They were encouraged to reflect on their expectations and experiences and to write about these in a pre‐programme questionnaire, reflective journals and a summative programme evaluation. The teachers' articulations reveal that their expectations and experiences interrelate in complex, sometimes unexpected, ways. The findings have important implications for the coordinators of the programme at the host institution and also for those further afield who are involved in planning and managing similar STIE programmes. 相似文献
14.
Günter Lehmann 《Higher Education in Europe》1990,15(1):60-62
The Dresden University of Technology takes part in various international student exchange programmes as part of the overall policy of the German Democratic Republic in favour of international understanding and co‐operation. Various kinds of student exchange and travel programmes are offered, and the ambition of the university is to generalize them so that all graduates will have completed some of their academic work abroad. The author cites the example of his institution's programme of promotion classes for talented students as being particularly valuable for the involvement of research‐oriented honours students in exchange projects. Yet he also argues that average students too should be involved in student exchanges. 相似文献
15.
Many distance learning programmes include an element of face-to-face tuition. This paper reports on a research project concerned with various issues related to face-to-face tutorials in the Open University of Hong Kong's distance education system, including students' expectations of the benefits they will gain; their reasons for attending; the approaches they prefer; and their overall satisfaction with what tutors actually provide. Some comparisons are drawn between students in the university's different schools-and the overall findings are compared with those reported for distance learners in the West, in an effort to assess the impact of cultural context on student attitudes to tutorials. The research found that the Hong Kong students' attendance at tutorials was very high compared to that found in other similar studies, possibly reflecting Hong Kong's geographical compactness, but also possibly reflecting a preference for face-to-face meetings; that the students looked for specific guidance and support from tutors within a largely directive framework; that even where the format of the tutorial departed from the students' expectations, the students did not necessarily give the tutorial a low evaluation, provided that it was a fruitful experience; and that the cultural context within which a distance education system operates affects students' expectations and learning styles. 相似文献
16.
17.
With recent increases in the number of students attending universities without a proportional increase in resources, it is likely that there has been a decrease in the quality of life students experience and an increase in the stress they feel. This is of course added to by tuition fees and the need to take out student loans. The writers review research into student stress and highlight the fact that many researchers have noted the need for stress-reduction courses, though this has been a recommendation that has not generally been taken up. A specific stress-reduction programme for school pupils and university students is described. This programme was tested with first-year undergraduates. The students involved all felt that the programme had been valuable. Apart from its clear relevance to the support of university students, this paper raises issues which are of importance to those working with sixth-form students. 相似文献
18.
This paper outlines the findings of a study employing a partial least squares (PLS) structural equation methodology to test
a customer satisfaction model of the drivers of student satisfaction and loyalty in higher education settings. Drawing upon
a moderately large sample of students enrolled in four ‘types’ of Australian universities, the findings suggest that student
loyalty is predicted by student satisfaction, which is in turn predicted by the perceived image of the host university. While
the perceived quality of “humanware” (e.g., people and process) and “hardware” (e.g., infrastructure and tangible service
elements) has an impact on perceived value, this was found to be weak and indeterminate. Of most importance was the impact
of the institution’s institutional image, which strongly predicted perceived value, and to a lesser extent student satisfaction.
The findings have implications for newer, less prestigious universities seeking to compete in a more deregulated, market driven
environment. 相似文献
19.
Traditionally the measures used to evaluate the impact of an educational programme on student outcomes and the extent to which students change is a comparison of the student's pre‐test scores with his/her post‐test scores. However, this method of evaluating change may be problematic due to the confounding factor of response shift bias when student self‐reports of change are used. Response shift bias occurs when the student's internal frame of reference of the construct being measured, for example research ability or critical thinking, changes between the pre‐test and the post‐test due to the influence of the educational programme. To control for response shift bias the retrospective pre‐test method was used to evaluate the outcomes achieved from students completing a research module at master's level. The retrospective pre‐test method differs from the traditional pre‐test–post‐test design in that both post‐test and pre‐test perceptions of respondents are collected at the same time. The findings indicated that response shift bias was evident in that the programme had significantly greater impact on outcomes than identified using the traditional pre‐test–post‐test design leading to the conclusion that students may overestimate their ability at the commencement of an educational programme. The retrospective pre‐test design is not a replacement for the traditional pre‐test–post‐test measures but may be a useful adjunct in the evaluation of the impact of educational programmes on student outcomes. 相似文献
20.
Ross Gilbert 《Asia-Pacific Journal of Teacher Education》1995,23(1):23-33
The use of small groups in teaching classroom music is often accepted in the literature and by expert teachers as a natural part of a music‐education programme. However, research indicates that the classroom teacher commonly does not make use of small‐group activities and that, when small groups are used, the results are not always positive. This article describes a teacher‐education course aimed at developing student teachers’ abilities to manage small groups in the secondary‐school music classroom, and reports the perceptions of both student teachers and teacher‐observers when the students applied their learnings in the practicum setting. 相似文献