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1.
Abstract

To assess the quality and usefulness of one health sciences library's mediated computer search service, a survey was undertaken to determine satisfaction rates, why users do or do not use the service, and how useful the service is perceived to be in comparison to instructional service. Satisfaction rates were high, with users indicating librarian expertise and time/cost savings as the main reasons for using the service. Non-users indicated that they preferred to do their own searching, and many were unaware of the service. Though a majority of respondents do not currently use the service, surprisingly a majority of respondents placed significant value on the mediated search service in relation to instruction.  相似文献   

2.
This article reports a survey on the use of Internet services and resources in the engineering colleges of Punjab and Haryana states of India. Data were collected by using a questionnaire and follow-up interviews with Internet users, i.e. teachers and students of engineering colleges. The response rate was 80.8%. Results showed that all the respondents make frequent use of the Internet because they have access either at college or at home. The survey revealed that the majority of the respondents, i.e. 65.6%, access the Internet from college or their workplace. More than 75% of the respondents use the Internet services mainly for educational and research purposes. Google and Yahoo search engines are found to be more widely used than other search engines. More than 70% of the respondents feel that the Internet is useful, informative, easy to use, inexpensive and time saving.  相似文献   

3.
This article reports a survey on the use of Internet services and resources in the engineering colleges of Punjab and Haryana states of India. Data were collected by using a questionnaire and follow-up interviews with Internet users, i.e. teachers and students of engineering colleges. The response rate was 80.8%. Results showed that all the respondents make frequent use of the Internet because they have access either at college or at home. The survey revealed that the majority of the respondents, i.e. 65.6%, access the Internet from college or their workplace. More than 75% of the respondents use the Internet services mainly for educational and research purposes. Google and Yahoo search engines are found to be more widely used than other search engines. More than 70% of the respondents feel that the Internet is useful, informative, easy to use, inexpensive and time saving.  相似文献   

4.
Access to government information has changed dramatically in the past 20 years. There are many indicators of information use, but it is challenging for service institutions to gain a current and comprehensive view of the research practices and preferences of their users. Information stakeholders must seek out current data to gauge the potential success of new initiatives and policies in order to meet user needs. To that end, a user study was conducted on the University of Montana campus in spring of 2006. The survey was sent to a random, stratified sample of the campus population. The instrument included questions on frequency of government information use, methods of locating and learning about government documents, awareness of the Federal Depository Library Program (FDLP), and service and format preferences. The results show that the majority of researchers are using government information at least quarterly and that they most often use general search engines to find it. Respondents indicate a strong interest in alerting services, tutorials, virtual reference, and topic-oriented assistance. Although some respondents prefer printed materials for specific types of information, users generally want to find and access government information online. The results offer current data for program planning, collection development, and information policy creation.  相似文献   

5.
This study examined the Twitter streams and websites of 36 university innovation centers and identified 14 service categories the centers offered. Exploring the present Twitter use practices of innovation centers and the services the centers provide can inform the design and planning of service offerings at new innovation centers and support training for center staff in the use of this social media platform. In addition, existing innovation centers can benchmark their service offerings against those services. Furthermore, mapping the services the innovation centers offer to the activities in an innovation workflow model can help center managers optimize the information architecture of their websites and resource guides. In this way, students can easily be informed about the help and resources available for each activity or phase of the innovation process. A comparison of the tweet categories identified in the present study with those of academic libraries assembled in a previous study revealed significant overlap, but some differences as well. In contrast to the Twitter accounts of academic libraries, the Twitter accounts of innovation centers did not tweet about their information services even if they offered them. Innovation centers also did not use Twitter to provide Q&A services to their users. Furthermore, innovation centers tweeted not only about the technological resources they provided, but also about the human resources they recruited to serve as student mentors and advisors. Finally, technology use was more mediated in innovation centers than in libraries, and some centers offered their users fee-based assistance from professionals with their 3D design and printing tasks.  相似文献   

6.
7.
This study reports the results of a survey conducted at Aligarh Muslim University (AMU) to determine the extent to which Internet users are aware and make use of the Internet resources and services. The study examines the information searching behavior of Internet users. A questionnaire and follow-up interviews with the postgraduate students, research scholars and academic staff were conducted to collect data. A total of 489 questionnaires were distributed to the selected sample of eight faculties; 405 valid samples were collected. The data were analyzed according to the background of Internet users, Internet information searching behavior, use of Internet resources and services, quality of Internet information, problems of the Internet access and need for Internet literacy. The study found that the majority of respondents had a 5 year history of Internet access. The academic staff spent more time on the Internet than the students and research scholars. Although Internet search engines were the preferred information searching tool, other methods such as databases, gateways and World Wide Web (WWW) were also used. Online journals and databases were the preferred information sources among the Internet users. Respondents chose e-mail, WWW and search engines as important Internet services. About 60% of respondents believed that the good quality of information on the Internet made it a useful tool for education and research. Slow speed, lack of training and information overload were indicated as some of the factors affecting Internet usage. Further, recommendations are made to improve the use of Internet, including a well-planned Internet literacy program and preparation of subject gateways.  相似文献   

8.
The Alfred Taubman Medical Library at the University of Michigan has offered instruction in online literature searching to third-year pharmacy students as a component of the course "Drug Information and Scientific Literature Evaluation" since 1983. In the spring of 1989, a follow-up study was conducted to assess the impact of instruction on four classes of graduates. Of a pool of 151 graduates, 90 (60%) responded to a mailed questionnaire on their use of information and computerized literature searching. The respondents were divided into four subgroups: end-user searchers, users of intermediaries, end users who used intermediaries, and those who did not use computerized literature search systems. Seventy-two percent of the respondents used some type of computerized literature searching, and 42% performed their own searches. The four subgroups differed in general computer use, familiarity with MEDLINE search terminology, information use, reasons for using or not using literature searching, and characteristics of searches (i.e., type, time frame, amount, and frequency). Training in end-user search systems appears to have had an impact on the continued use of computerized literature searching several years after the formal educational program.  相似文献   

9.
平常在使用Google的产品时,我们接触到最多的是Google搜索引擎,其实Google除了搜索引擎服务之外,还提供有其他领域很多实用的网络服务,本文就常用的一些Google衍生网络服务作简单介绍.  相似文献   

10.
A survey to determine attitudes toward end-user searching was made at Loyola University's Medical Center Library using MEDIS, an online full-text and bibliographic medical retrieval system. One hundred forty-one completed questionnaires were analyzed for this report. Information was collected on user familiarity with computers, end-user training, system use, mechanics of searching, and attitudes toward future use. Computer familiarity was highest among the faculty users. Ninety percent of the respondents saw librarians as a crucial agent in training and in providing end-user assistance. Respondents identified five major reasons for using the system: helpfulness, convenience, time savings, rapid feedback, and presentation of needed information. Searching the MEDLINE database rather than the full-text database was the search method of choice. Continued use of both mediated and end-user searching was intended by most of the respondents. Survey results support a perceived need for end-user searching and confirmed recommendations of the Association of American Medical Colleges on medical information science skills.  相似文献   

11.
E-Government projects are currently service oriented, focusing on the implementation and diffusion of digital public services through one-stop points of access for citizens. E-Government strategic plans are political, directed at cost and time minimization during the execution of public services, and they do not take into account citizen needs or public administration operating procedures. Although these plans have led to the development of projects that have succeeded in cost and time savings for both citizens and public administration, surveys conducted around the world show that users evaluate digital public services and do not hesitate to return to traditional methods rather than using digital channels to transact with the public administration again; neither would they recommend the use of digital services to others. This article presents collaborative and participatory tools and methods designed to exploit the knowledge and experience of public servants in the improvement and execution of custom and non-automated public services. Collaborative tools can succeed in the development of real one-stop shops for e-Government, while on the other hand they can encourage both citizens and civil servants to participate in the e-Government era.  相似文献   

12.
《资料收集管理》2013,38(1-2):151-174
Nine hundred eighty-six faculty members at Georgia State University were surveyed in May, 1985 on audiovisual materials use. Three hundred and seven or 31% responded to the questionnaire. One hundred and fifteen respondents indicated that they do not use audiovisual media; 192 respondents were audiovisual media users. Twenty-one active media users were selected from the survey and personally interviewed. Videocassettes proved to be the most frequently used media type, followed by film, slide sets and audiocassettes. Media were most often used as a required part of the course curriculum (66.7%), and were most often shown to large groups (54.7%). Implications of the survey and personal interview results for planning the media facility and collection development policy are discussed.  相似文献   

13.
《The Reference Librarian》2013,54(93):99-108
Abstract

E-mail reference has been utilized as a reference tool in academic libraries since the early 1980s. Today it is one of the most common media for providing digital reference service. An important aspect of providing any service is evaluating users' satisfaction levels with that service. Users of the Ask-A-Librarian e-mail reference service at a large academic library over a ten-month period voluntarily completed a seven item web-based questionnaire. The results indicated that the majority of respondents were satisfied with Ask-A-Librarian overall. This paper discusses how the library used the survey results to improve the existing service, and to implement a new one-chat reference. Reference service providers should not only ask users for feedback on existing services, but also should include them in the planning and design phase of new services. In doing so, they demonstrate their commitment to providing adequate and appropriate services to their patron community, and ultimately can save their institutions time and expense.  相似文献   

14.
随着数字图书馆的蓬勃发展,集成服务已是大势所趋,其服务方式和结果更为多样化、人性化,侵犯作者权利的可能性更大、过程更复杂。故数字图书馆向用户提供集成检索服务时,既要明确服.务范围、规范服务内容、控制用户利用服务结果的后续行为,又要使相关链接清晰地反映网页转换的过程。数字图书馆提供数字参考咨询服务时,要合理地编制衍生作品、规范地传递文献资料,并控制用户进行复制等行为。在提供馆际互借服务时,数字图书馆要严格记录用户对作品的使用目的及使用次数,适当向以营利为目的的用户收费。虽然个性化信息服务中的个性化信息不损害作者的财产权利,但仍应保护作者的精神权利;同时,用户只能基于个人使用目的享受个性化服务。  相似文献   

15.
Anthropologists at seven universities were surveyed in order to discover: the ways in which they go about locating information of value to them; the information sources that they use and that are of the greatest significance to them; the adequacy of the library service being currently provided to anthropologists; and any opinions they have on the subject of their information needs. Results show that anthropologists; information requirements differ somewhat from those of other social scientists. Reference lists in journals and books are often used to locate information sources; journals are the most important information source. However, cultural anthropologists report that their own field data is their most significant source. Anthropologists use pictorial sources and maps more frequently than social scientists in general do; they also make great use of interlibrary loan. Most of the information needs of the majority of respondents are met by their university's library. Older scholars tend to use databases less than younger ones do; online abstracts and indexes are most important to anthropologists than their print versions are. Some respondents express a great desire for a database which would include current references, abstracts, and articles in anthropology.  相似文献   

16.
This paper describes the experience of an academic health sciences library which made BRS/After Dark, an end user search service, available to its clientele as a complement to its mediated search service. The library environment, initial publicity efforts and administrative procedures are discussed. An attempt is made to evaluate the usefulness of the service in a library environment. This evaluation, covering a three-month period, is based on the observations of the librarians administering the service and an exit interview conducted with searchers over a two-month period. User satisfaction, both observed and recorded, was quite high; however, the librarians found that users had more difficulty in constructing appropriate search strategies than had been anticipated. Overall, the service is assessed as highly useful.  相似文献   

17.
This paper describes the experience of an academic health sciences library which made BRS/After Dark, an end user search service, available to its clientele as a complement to its mediated search service. The library environment, initial publicity efforts and administrative procedures are discussed. An attempt is made to evaluate the usefulness of the service in a library environment. This evaluation, covering a three-month period, is based on the observations of the librarians administering the service and an exit interview conducted with searchers over a two-month period. User satisfaction, both observed and recorded, was quite high; however, the librarians found that users had more difficulty in constructing appropriate search strategies than had been anticipated. Overall, the service is assessed as highly useful.  相似文献   

18.
Research informationists at a comprehensive cancer center sought to evaluate the impact and value of mediated literature searches in support of their users’ work activities. An assessment tool was identified in the literature and modified by the investigators to solicit feedback from library users and identify the major reason(s) why scientists and health care professionals request literature searches, how they use the resulting information, and the impact that the results may or may not have on their research or patient care/decision-making activities. Survey results were qualitatively analyzed, and future avenues of outreach and promotion of mediated literature search services were identified.  相似文献   

19.
The objective was to gain an overview of researchers experiences of searching the literature, with particular reference to the use of optimal search strategies (OSSs) and searching for qualitative research studies. A 13-item semi-structured questionnaire investigating search behaviour was distributed to members of the Cochrane Qualitative Methods Network. Follow-up interviews were conducted with a subset of respondents to explore issues raised and clarify points of ambiguity. Findings were analysed using data reduction, data displays and verification techniques. Eighty-six per cent of distributed questionnaires were returned. All respondents reported searching electronic databases as part of their literature search, with 80% expressing a preference for searching alone or with colleagues. Forty-one per cent indicated that they consider a database search to be only one aspect of a comprehensive literature search. The rigour and availability of OSSs was a concern for 30% of respondents. Twenty-five per cent of respondents had searched for qualitative studies, although the difficulty of locating this type of literature was considered problematic because of the varied use of the term 'qualitative'. Whilst the majority of respondents reported using OSSs in some capacity, reservations were expressed about their ability to facilitate a comprehensive search. Replies indicated a belief that OSSs can reduce the sensitivity of a search, and might limit the breadth of coverage required. A greater appreciation of the availability and purpose of OSSs-including the ability to optimize either sensitivity or recall-is needed if this enhanced approach to accurate data retrieval and potential improvement in time management is to become widespread.  相似文献   

20.
Google is the search engine of choice for most Internet users. For a variety of reasons, librarians and other expert searchers do not always use Google to its full potential, even though it provides capabilities not possible in traditional bibliographic databases and other search engines. Applying expert searching principles and practices, such as the use of advanced search operators, information retrieval strategies, and search hedges to Google will allow health sciences librarians to find quality information on the Internet more efficiently and effectively.  相似文献   

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