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1.
《Government Information Quarterly》2020,37(1):101419
Cloud computing enables cost-effective and scalable growth of IT services that can enhance government services. Despite the Australian Federal Government's ‘cloud-first’ strategy and policies, and the Queensland State Government's ‘digital-first’ strategy, cloud services adoption at local government level has been limited—largely due to data security concerns. We reviewed the ISO 27002 Information Security standard with extant literature and found that operational security, individual awareness and compliance matters pose more significant government challenges than the often-highlighted technical and process-oriented cloud security requirements. This study identifies and explores the critical factors associated with information security requirements of cloud services within the Australian regional local government context. We conducted 21 field interviews with IT managers, and surveyed 480 IT staff from Australia's 47 regional local governments. We propose a conceptual cloud computing security requirements model with four components – data security; risk assessment; legal & compliance requirements; and business & technical requirements – in order to promote a balanced view on cloud security for governments. Using this model, governments can work together to demand uniform security requirements for adopting cloud services. 相似文献
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《Government Information Quarterly》2022,39(3):101688
Artificial Intelligence (AI) policies and strategies have been designed and adopted in the public sector during the last few years, with Chief Information Officers (CIOs) playing a key role. Using socio-cognitive and institutional approaches on Information Technologies (ITs) in (public) organizations, we consider that the assumptions, expectations, and knowledge (technological frames) of those in charge (CIOs) of designing AI strategies are guiding the future of these emerging systems in the public sector. In this study, we focus on the technological frames of CIOs in the largest Spanish local governments. Based on a survey administered to CIOs leading IT departments, this article presents original data about their technological frames on AI. Our results: (1) provide insights about how CIOs tend to focus on the technological features of AI implementation while often overlook some of the social, political, and ethical challenges in the public sector; (2) expand the theory on AI by enabling the construction of propositions and testable hypotheses for future research in the field. Therefore, the comparative study of technological frames will be key to successfully design and implement AI policies and strategies in the public sector and to tackle future challenges and opportunities. 相似文献
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图书馆如何为地方政府提供媒体舆情的监察与分析服务 总被引：1，自引：0，他引：1
在资讯时代,掌握媒体舆情可以帮助地方政府了解社情民意,进行科学决策。该文分析了地方政府对媒体舆情掌控的需求,并结合广州大学图书馆为地方政府部门开展媒体舆情信息服务的具体实践,探讨图书馆如何构建面向地方政府开展媒体舆情监察与分析信息服务的机制。 相似文献
4.
Kate Williams 《中国图书馆学报》2013,39(3):62-62
本文以社群信息学理论为基础,围绕社群信息学的重大问题,探寻信息革命在社区中的社会起源及发展.通过对信息技术在伊利诺斯州本地机构中的使用情况进行调查,探寻当地社区信息革命的社会足迹.调查发现:网速测试暴露出的数字鸥沟仍然存在;信息技术应用总体来说得到了很好的发展,但是在信息技术负责人和机构负责人之间也存在差异;所有城镇参加调研者都能讲述令人颇感意外的当地信息技术起源的历史;一些特定组织网络是地方负责人可依靠的资源.推动社区跨越数字鸿沟的主要因素有:网络组织者,作为数字技术和网络早期采纳者的本地组织,计算机素养.图1.表4.参考文献36. 相似文献
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Objectives: What does the publicly available literature tell us about the attitudes of health care staff to the development of information technology in practice, including the factors which influence them and the factors which may be used to change these attitudes? Methods: Twelve databases were searched for literature published between 2000 and 2005 that identified research related to information technology (IT), health professionals and attitude. English language studies were included which described primary research relating to the attitudes of one or more health care staff groups towards IT. Letters, personal viewpoints, reflections and opinion pieces were not included. Results: Complex factors contribute to the formation of attitudes towards IT. Many of the issues identified were around the flexibility of the systems and whether they were ‘fit for purpose’, along with the confidence and experience of the IT users. The literature suggests that attitudes of practitioners are a significant factor in the acceptance and efficiency of use of IT in practice. The literature also suggested that education and training was a factor for encouraging the use of IT systems. Conclusions: A range of key issues, such as the need for flexibility and usability, appropriate education and training and the need for the software to be ‘fit for purpose’, showed that organizations need to plan carefully when proposing the introduction of IT‐based systems into work practices. The studies reviewed did suggest that attitudes of health care professionals can be a significant factor in the acceptance and efficiency of use of IT in practice. Further qualitative and quantitative research is needed into the approaches that have most effect on the attitudes of health care staff towards IT. 相似文献
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《Government Information Quarterly》2022,39(2):101643
Social media have become a common organizational resource of governments and public administrations in different contexts. Previous authors have stated that social media institutionalization encompasses a process including stages from experimentation to complete command of the innovation. However, an understanding of barriers to social media institutionalization in public administration needs to be developed. In this article we focus on exploring what factors operate as barriers of the social media institutionalization process. Methodologically, we use a mixed-methods strategy combining different sources of data for triangulation purposes, including a survey on social media conducted to Spanish largest local governments. Based on this data, and following the literature on social media institutionalization, we construct a Social Media Institutionalization Index (SMI). Our SMI is founded on a set of variables measuring to what extent social media have been embedded in public sector organizations. Also, we conducted a case study in a city council based on semi-structured interviews. Our results suggest that social media institutionalization has not been fully developed in our sample of local governments. In addition, different variables (including security, lack of resources for maintenance, control and evaluation, organizational culture, or absence of governance framework) are perceived by public managers as institutionalization barriers, whereas the governance scheme of social media seems to be the critical variable. At the same time, we emphasize that some inhibitors might be overvalued by public employees. This article encourages future avenues of comparative research and practical recommendations to public managers leading social media in the public sector. 相似文献
8.
《Government Information Quarterly》2020,37(3):101218
Current managerial practices and social trends are incentivizing an increase in citizen participation and government operational transparency and accountability. As a consequence, small to medium size cities have new opportunities for delivering services to their citizens in a more effective and efficient manner. However, in many cases, the technology capabilities of these cities and their IT staffing are not adequate. Starting at the top, most small-to-medium size cities do not have a Chief Information Officer (CIO). Instead, they have appointed officials with a wide variety of titles ranging from IT Director, IS Manager to IT Specialist among others. These officials face the problem of building operational capabilities at the same time that they develop a strategic vision for their organizations. In this paper, we look at the perceptions of local-level officials responsible for the operation of IT across New York State, about their own role and challenges in this transition from an operational to a strategic focus. Our results suggest that giving IT leadership a broader role and higher responsibilities could result in value for both government and citizens. 相似文献
9.
改进图书馆地方文献工作的若干思考 总被引：1，自引：0，他引：1
地方文献是一种极其重要的文献资源,它全面地反映了该地区的政治、经济、文化概貌,对该地区的科学研究和经济建设的发展具有重要的作用。经过多年的工作实践,笔者对地方文献工作的实际进行了分析,并就如何进一步开展地方文献工作提出了自己的想法。 相似文献
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《Government Information Quarterly》2022,39(4):101724
According to public management theory and existing research on information technology (IT) value creation in the public sector, governments should actively strive to generate greater public value with IT, and the capability of public service delivery is at the center of this public value. In this study, we focus on efficiency gains in public service delivery through IT in municipal governments. First, we answer the research question: How much euro efficiency is gained in public service delivery by €1 increase in share of IT costs relative to total municipal costs? Second, we focus on contextual effects of these efficiency gains, by analyzing the effects of workforce mean age, workforce age dispersion and training costs. We use data from Dutch municipalities and study these efficiency gains in the period 2014–2018. Our empirical strategy encompasses a two-step procedure combining a stochastic frontier model and ordinary least squares models. Our analysis suggests that share of IT costs relative to total municipal costs (in short: share of IT costs) can explain efficiency in public service delivery by municipalities. Our results indicate that an increase of €1 in favour of share of IT costs leads to a net cost efficiency gain of €1.08. We also show that this effect in efficiency gains diminishes with a higher share of IT costs. Our results also show that workforce mean age, workforce age dispersion and training costs do not influence the relation between share of IT costs and efficiency. 相似文献
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Robert P. Holley 《图书馆管理杂志》2019,59(5):556-564
With the reduced number of free-standing library schools, one common model places IT students and LIS students within the same unit. Doing so raises questions about how to teach management. IT students will most likely work in revenue generating organizations while most libraries have assured continuing funding. IT organizations normally provide less job security but also offer greater economic opportunities. Librarians have less risk of being fired, but salary gains are more limited. IT students seeking a master’s degree usually need technical competencies for admission while LIS students get admitted from all disciplines without any prior courses in library science. LIS students with a liberal arts degree are better prepared for the complexities of management. Most MLIS librarians will have management responsibilities. IT students may not. Finally, IT is disproportionately male while LIS is a female profession. The column concludes with some ways to provide adequate management education to both groups. 相似文献
12.
Organizations tend to be guided by a rationality/emotionality duality in which rational behavior is privileged over emotional behavior. Consequently, emotions in organizations have historically been undervalued in favor of rationality. Despite the privileging of rationality, however, organizations are emotion-laden environments. The present study uses sensemaking theory to explore how employees manage the rationality/emotionality duality in the workplace. Using a qualitative analysis of 38 emotional experiences derived from 19 interviews, it was found that participants accept the duality by orienting toward emotions that are associated with the disruption or enhancement of “rational” business practices. Further, participants tended to reinforce the dichotomy by carefully controlling their emotions in organizations through denial of emotions, reframing their experiences, by rationally reciting their emotional experiences, or by relegating emotions at work to appropriate time and place. 相似文献
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《Government Information Quarterly》2022,39(4):101723
This study explores the determinants of digital innovation in the public sector. Focusing specifically on new digital technologies, such as big data, artificial intelligence, Internet of things, and augmented reality, we explained the wide variation in how Korean local governments used these technologies to transform their services. We found support for four theoretical mechanisms. First, our findings support the existence of demand-pull innovation in the public sector: public organizations respond to citizen demands or needs for innovation. Second, we also find support for an electoral incentive hypothesis, which posits that local governments' motivation for digital innovation is influenced by local politicians' electoral incentives. Third, our results show the existence of isomorphic pressure as a driver for public sector innovation: public organizations emulate their neighbors in adopting innovative practices. Fourth, the results support the upper echelons theory, as younger policymakers are more active innovators. 相似文献
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《Government Information Quarterly》2020,37(3):101483
One of the great promises of e-democracy is the potential it holds for increasing citizen participation. Much of the research related to this topic has focused on inputs, identifying the tools and technologies of e-democracy, or factors associated with adoption and/or diffusion of these technologies across units of governments or public organizations. By contrast there has been less research examining how these inputs translate into outcomes, or impacts that e-democracy has on changes in civic behavior or citizen engagement. Our study helps fill this knowledge gap by examining the impact that a specific set of information communication technologies (ICTs) have on a common form of civic engagement: voting. This research creates and tests two unique measures, the online election information index (OEII) and the e-registration service index (ERSI) to examine the extent to which local governments offer online information and utilities that help to educate voters and promote turnout. The index is tested on a sample of 396 county governments in the US to examine the extent to which governments' use of voting ICTs impacts voter participation, while accounting for other institutional and demographic factors that are known to shape voter turnout. We find that voter turnout is indeed higher in communities where local governments offer more voting ICTs, and the availability of these online resources may be particularly influential in boosting turnout in places where state policies serve to constrain or limit turnout. 相似文献
15.
《Government Information Quarterly》2020,37(3):101484
Social media enables public sector organizations to connect with citizens. Next to this, it can help organizations provide more detailed and useful information. But to what extent is social media used by local governments for interaction purposes, and what factors influence this? In this article, we study how Dutch local governments use Twitter for interaction, linking this to political, institutional, and socio-economic determinants. We find that politically fragmented municipalities use Twitter more for interaction, suggesting that political multiplicity forms a stimulus for more online engagement. Moreover, municipalities that have a Twitter account for a longer time make more advanced use of its functions, implying that municipalities with longer experience are better acquainted with a platform's strengths and weaknesses. Finally, municipalities with a higher presence of people in the age group 20–65 as well as municipalities with more higher-educated people use their social media more for interaction. The same counts for municipalities with more ICT workers. 相似文献
16.
This study examines the adoption of centralized customer service systems in local governments in the United States. Survey data is used to show the relationship between different factors of E-Government adoption and the implementation of this information technology (IT). The results of this study show that the adoption of a centralized customer service system was related to the form of government that the local government had and being located in a central city. The results also indicated that the sophistication of the local government's website was related to the adoption of a centralized customer service system. The results of this study did not support the claim that larger cities are more likely to be adopters of this type of IT. Other results indicate that only 15% of local governments have adopted this IT. These information systems are well-integrated with existing online communication methods such as email and the internet. The information from this IT is commonly used by local governments for performance management and budget development. 相似文献
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《Journal of Government Information》2000,27(4):471-479
Information technology (IT) applications in local government have been mostly used to advance the technical capacity of localities in delivering public services. As decision making responsibility moves from the U.S. federal government to local governments, academic researchers should address the need for developing intuitive decision support systems (DSS) for government managers and senior decision makers. The task-specific models of Web-based information systems (IS) discussed in this study can help local government managers capture information in multimedia format and facilitate information sharing between their department and other agencies without dependency on specific platforms, time differences, or locations in a cost-effective manner. Consequently, research should be encouraged to develop methods that respond to questions of training in the new IS environment and to provide solutions to facilitate service and system integration despite the environmental and political complexity surrounding local governments. 相似文献
18.
The goal of this research is to address the effectiveness of Neighborhood Information Systems (NIS) as an Information Technology (IT) tool in assisting community development. NISs are hybrid applications of Geographical Information Systems (GIS) and web technologies that provide demographic, social, and economic information to community stakeholders. Government agencies, nonprofit organizations, and community organizations engage in decision-making process for community development, and NISs are designed to help information-sharing and effective and participatory decision-makings for community development stakeholders. 相似文献
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[目的/意义]大数据近期已经成为业界和学术界关注的重点,越来越多的企业开始寻求通过对于大数据分析的投资来获得竞争优势。旨在探索大数据与商业的战略结合从而实现大数据应用的战略价值。[方法/过程]首先回顾大数据对于企业在战略层次的影响。在对不同的商业与信息技术战略匹配模型进行比较分析的基础上,提出大数据应用环境下商业信息技术战略匹配模型。最后,通过三个案例分析详细阐述在不同情况下,大数据技术与商业战略匹配的不同模式,以及相应的实现大数据应用战略价值的不同过程。[结果/结论]分析并提出了在大数据环境下商业与信息技术战略匹配模型。该模型阐释了大数据与商业不同的匹配方式,并进一步体现了相应的大数据应用战略价值不同的实现过程,强调了战略匹配的动态内涵。提出的大数据环境下商业信息技术战略匹配模型不仅在理论上更新了现有的商业信息技术匹配模型,使其更利于大数据应用的分析,而且对于促进企业在实践中实现大数据应用的战略价值也有一定的作用。 相似文献
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2020年12月9日,国际图联(IFLA)发布的《数字技术政策中的图书馆:政策领域、机制、做法》(Libraries in Digital Skills Policies:Policy areas,mechanisms,practices)报告,回顾和总结了国际组织和各国政府在数字化与互联网政策、战略、相关项目框架中涉及图书馆帮助提高公民数字技能的内容,旨在为图书馆界宣传其在数字技能建设中的重要作用提供参考,并呼吁各国政府将图书馆作为数字技能基础设施的一部分而上升为国家战略。基于这一报告之启示,我国图书馆应提高危机意识,重视用户数字素养培训和教育;抓住政策契机,寻找服务突破口;发挥图书馆行业的引领作用,关注数字经济领域的宏观政策动向,为相关部门提供制定政策参考,使图书馆成为数字经济的重要参与者。 相似文献