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1.
E-mail参考咨询——21世纪图书馆参考咨询服务的新动向 总被引：1，自引：0，他引：1
介绍了 E-mail参考咨询的发展、现状和特点 ,分析了目前 E-mail参考咨询存在的问题 ,提出了提高 E-mail参考咨询水平的措施 ,并展望了 2 1世纪 E-mail参考咨询的发展前景。 相似文献
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文章介绍了参考咨询的各个发展阶段,指出移动参考咨询是未来的发展趋势。FireChat——"无网络也可聊天"的移动App应用,为高校图书馆移动参考咨询提供了一种新工具。高校图书馆巨大的智能手机用户数量、集中的地理环境、良好的用户信息素养等,是开展FireChat参考咨询的现实优势。高校图书馆构建FireChat参考咨询在节省用户开支、创新参考咨询服务手段、保护用户隐私等方面具有重大意义。 相似文献
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本文通过对目前我国商业咨询概况的介绍，以及从对象、目标、人员组成、方法和服务等方面入手，对商业咨询服务和图书馆参考咨询服务进行对比分析，揭示目前我国商业咨询的特点与优势，商业咨询服务有很多值得图书馆参考咨询服务部门借鉴的地方，在此基础上提出我国图书馆参考咨询部门进一步改进服务的对策。 相似文献
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文章从移动参考咨询的概念内涵、主要服务模式、技术平台以及应用实践等方面对国内外相关研究进行分析与总结,指出参考咨询服务从传统的面对面咨询发展到数字参考咨询,再到移动参考咨询,服务的不断演变与发展已成为趋势,而方便读者、主动服务是移动参考咨询服务及研究的最大特点。 相似文献
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泛在的移动环境为图书馆的参考咨询提供了新的契机,同时群体协作理念又为其注了新的活力.论文融合“移动”与“群体”两个思想,在此之上提出了基于群体协作的移动参考咨询服务模式.文中对此种模式的可行性进行分析,介绍该模式的流程运作,详细解说过程中的各个核心功能模块,并列举了系统建设需要注意的问题. 相似文献
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介绍了E－mail参考咨询的发展、现状和特点,分析了目前E－mail参考咨询存在的问题,提出了提高E－mail参考咨询水平的措施,并展望了21世纪E－mail参考咨询的发展前景。 相似文献
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浅析新时期高校图书馆参考咨询服务创新 总被引：1，自引：0，他引：1
随着计算机技术的发展,高校图书馆参考咨询服务体系正在不断的变化。本文首先介绍了网络环境下图书馆参考咨询的特点,然后介绍了网络环境下图书馆参考咨询的主要形式,在分析目前图书馆参考咨询存在的问题基础上,提出了图书馆参考咨询创新的策略。 相似文献
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谈网络环境下图书馆参考咨询队伍的人员素质 总被引：2，自引：0，他引：2
文章介绍了网络环境下图书馆参考咨询人员素质的重要性,指出了目前我国参考咨询馆员的现状及差距,分析了新形势下参考咨询馆员应具备的素质。 相似文献
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国内外图书馆虚拟参考咨询环境的比较研究 总被引：5，自引：0，他引：5
首先介绍了虚拟参考咨询的特点,然后比较分析了国内外虚拟参考咨询环境的异同,最后结合我国实施虚拟参考咨询所存在的问题,提出了一些建议。 相似文献
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随着无线互联网的发展,以手机为移动终端代表的一种崭新的数字图书馆服务方式——手机图书馆开始兴起并得到快速发展。国外手机图书馆的建设主要在参考咨询服务、流通服务、移动语音导览、移动馆藏等方面取得了较大进展,值得我国手机图书馆参考借鉴。 相似文献
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文章介绍了图书馆基于无线网络提供移动服务的发展情况、3G技术的特点以及读者通过无线网络访问图书馆资源的现状,探讨了以3G智能手机为载体的移动服务架构和服务方式,并对未来的无线技术对图书馆的影响进行了展望。 相似文献
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基于3G手机图书馆服务创新探索 总被引：2，自引：0，他引：2
陈建英 《图书馆工作与研究》2011,(5):54-57
第三代移动通信技术为移动图书馆的发展提供了良好的技术支撑。本文对基于3G手机图书馆服务可行性进行分析,构建了其服务平台,并从面向图书馆内部管理和办公的无线应用,以及面向读者信息服务的无线应用两个角度对3G手机图书馆服务创新进行了探讨。 相似文献
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Background: In the recent times of recession and budget cuts, it is more important than ever for library and information services to deliver cost‐effective services. Objectives: This rapid review aims to examine the evidence for the most cost‐effective ways of delivering enquiry services. Methods: A literature search was conducted on LISA (Library and Information Sciences Abstracts) and MEDLINE. Searches were limited to 2007 onwards. Results: Eight studies met the inclusion criteria. The studies covered hospital and academic libraries in the USA and Canada. Services analysed were ‘point‐of‐care’ librarian consultations, staffing models for reference desks and virtual/digital reference services. Conclusions: Transferable lessons, relevant to health library and information services generally, can be drawn from this rapid review. These suggest that ‘point‐of‐care’ librarians for primary care practitioners are a cost‐effective way of answering questions. Reference desks can be cost‐effectively staffed by student employees or general reference staff, although librarian referral must be provided for more complex and subject‐specific enquiries. However, it is not possible to draw any conclusions on virtual/digital reference services because of the limited literature available. Further case analysis studies measuring specific services, particularly enquiry services within a health library and information context, are required. 相似文献
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Wireless is changing the policy calculus for municipal broadband 总被引：1，自引：0，他引：1
Historically, the justification for municipal provisioning of “last-mile” communications infrastructure has focused on the natural monopoly aspect of wireline infrastructure. Growing interest in wireless ISPs, municipal hot spots, and access to public space for siting wireless infrastructure suggests new and expanded opportunities for local government participation in telecommunication services. This paper examines the implications of emerging wireless technologies for the policy debate over whether municipalities should be playing an active role in providing last-mile broadband services and, if so, what the nature of that role should be. 相似文献
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The lack of widely available, affordable broadband Internet access has spurred a movement in which municipalities are rolling out wireless broadband networks. This movement has raised a number of questions including: Why are municipalities acting as the early adopters of wireless broadband technology? How does increased state regulation of municipal broadband networks affect this trend and how can cities respond? As cities use wireless broadband technology to enhance services to citizens, the growth of municipal wireless deployments has transitioned from linear to exponential. In response, many states have passed laws to regulate and restrict cities' ability to own, operate, deploy, or profit from either telecommunications or information services. Current and pending laws will be examined to understand how cities can deploy a wireless broadband network under these regulations. An analysis of municipal facilities and technology expertise illustrates the opportunity for public–private cooperation in wireless deployments. This paper will show that cooperation is beneficial in many cases. Finally, current business models will be examined for their ability to foster cooperation between the public and private sectors, bridge the digital divide, and create competition among private sector providers. 相似文献
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移动网络技术的迅猛发展以及移动设备终端的日益普及,使得移动应用需求迅猛增长,特别是移动搜索,成为研究的热点.自动问答是一种重要的搜索形式,相对于传统的搜索方式,问答系统能更好地改善搜索质量,提供更全面、准确的知识检索服务.综述和分析信息检索以及本体研究现状可以看出,领域本体已经被广泛的引入到信息检索领域,通过领域本体和知网,可以实现查询关键词的语义扩展,从而提供更灵活、丰富的查询功能.而目前人们普遍缺乏急救知识,构造急救知识领域本体并应用到一个实际的移动问答系统之中,并将问答系统应用到移动设备上,增加了人们获取急救知识的渠道.当危急事件发生时,人们可以通过手机及时获取急救知识,能减少生命财产损失.另外,急救知识问答系统在手机等移动设备上实现,也为知识管理等研究提供了一个全新的接入方式. 相似文献
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高校图书馆数字参考咨询云服务研究 总被引：4，自引：0，他引：4
高校图书馆数字参考咨询服务存在咨询途径和技术手段复杂多样、名目繁多,咨询服务效率不高,咨询人员配置不合理,各高校图书馆参考咨询服务发展不平衡,资源重复建设严重等问题。将云计算引入高校图书馆数字参考咨询服务具有降低软硬件成本、提高服务效率和质量、有利于信息资源的整合和高校图书馆联合咨询服务的发展、提供以用户为中心的个性化及高效的咨询服务等优势。高校图书馆数字参考咨询云服务的实现模式包括商业购买模式、由各级政府牵头或主导模式、集体订制或外包模式、自行(单独或合作)开发模式等。"云"中提供了各种丰富的资源及服务,需要强大的团队提供支撑。 相似文献
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《The Reference Librarian》2013,54(22):81-91
Twenty-four public and academic reference librarians were surveyed for the purpose of obtaining information about the services if any, that they currently provide for information brokers, the appropriateness of providing reference services for those who market the information obtained, and whether or not reference departments of public and academic libraries should provide competing fee based reference services. Few public or academic librarians objected to providing reference services for information brokers. Academic reference librarians expressed the view that service should not interfere with services for their primary clientele. Public reference librarians generally held the opinion that their services should be available to all and had already been provided for with public funds. Both public and academic reference librarians expressed concern about qualifications of some commercial suppliers of information as this effected their relationship with them. Public reference librarians were of the opinion that information brokers did not compete with the library and the library should be hesitant about providing fee based reference services. Academic reference librarians were divided in their opinoins about the latter. 相似文献