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1.
《Information processing & management》2005,41(5):1101-1119
In this article we investigate the expressions of collaborative activities within information seeking and retrieval processes (IS&R). Generally, information seeking and retrieval is regarded as an individual and isolated process in IR research. We assume that an IS&R situation is not merely an individual effort, but inherently involves various collaborative activities. We present empirical results from a real-life and information-intensive setting within the patent domain, showing that the patent task performance process involves highly collaborative aspects throughout the stages of the information seeking and retrieval process. Furthermore, we show that these activities may be categorised and related to different stages in an information seeking and retrieval process. Therefore, the assumption that information retrieval performance is purely individual needs to be reconsidered. Finally, we also propose a refined IR framework involving collaborative aspects. 相似文献
2.
《Information processing & management》2020,57(5):102285
We investigate a novel perspective to the development of effective algorithms for contact recommendation in social networks, where the problem consists of automatically predicting people that a given user may wish or benefit from connecting to in the network. Specifically, we explore the connection between contact recommendation and the text information retrieval (IR) task, by investigating the adaptation of IR models (classical and supervised) for recommending people in social networks, using only the structure of these networks.We first explore the use of adapted unsupervised IR models as direct standalone recommender systems. Seeking additional effectiveness enhancements, we further explore the use of IR models as neighbor selection methods, in place of common similarity measures, in user-based and item-based nearest-neighbors (kNN) collaborative filtering approaches. On top of this, we investigate the application of learning to rank approaches borrowed from text IR to achieve additional improvements.We report thorough experiments over data obtained from Twitter and Facebook where we observe that IR models, particularly BM25, are competitive compared to state-of-the art contact recommendation methods. We provide further empirical analysis of the additional effectiveness that can be achieved by the integration of IR models into kNN and learning to rank schemes. Our research shows that the IR models are effective in three roles: as direct contact recommenders, as neighbor selectors in collaborative filtering and as samplers and features in learning to rank. 相似文献
3.
We describe a new approach for algorithmic mediation of a collaborative search process. Unlike most approaches to collaborative IR, we are designing systems that mediate explicitly-defined synchronous collaboration among small groups of searchers with a shared information need. Such functionality is provided by first obtaining different rank-lists based on searchers’ queries, fusing these rank-lists, and then splitting the combined list to distribute documents among collaborators according to their roles. For the work reported here, we consider the case of two people collaborating on a search. We assign them roles of Gatherer and Surveyor: the Gatherer is tasked with exploring highly promising information on a given topic, and the Surveyor is tasked with digging further to explore more diverse information. We demonstrate how our technique provides the Gatherer with high-precision results, and the Surveyor with information that is high in entropy. 相似文献
4.
Collaborative information behavior is an essential aspect of organizational work; however, we have very limited understanding of this behavior. Most models of information behavior focus on the individual seeker of information. In this paper, we report the results from two empirical studies that investigate aspects of collaborative information behavior in organizational settings. From these studies, we found that collaborative information behavior differs from individual information behavior with respect to how individuals interact with each other, the complexity of the information need, and the role of information technology. There are specific triggers for transitioning from individual to collaborative information behavior, including lack of domain expertise. The information retrieval technologies used affect collaborative information behavior by acting as important supporting mechanisms. From these results and prior work, we develop a model of collaborative information behavior along the axes of participant behavior, situational elements, and contextual triggers. We also present characteristics of collaborative information system including search, chat, and sharing. We discuss implications for the design of collaborative information retrieval systems and directions for future work. 相似文献
5.
Umer Farooq Craig H. GanoeJohn M. Carroll Isaac G. CouncillC. Lee Giles 《Information processing & management》2008
Awareness has been extensively studied in human computer interaction (HCI) and computer supported cooperative work (CSCW). The success of many collaborative systems hinges on effectively supporting awareness of different collaborators, their actions, and the process of creating shared work products. As digital libraries are increasingly becoming more than just repositories for information search and retrieval – essentially fostering collaboration among its community of users – awareness remains an unexplored research area in this domain. We are investigating awareness mechanisms in CiteSeer, a scholarly digital library for the computer and information science domain. CiteSeer users can be notified of new publication events (e.g., publication of a paper that cites one of their papers) using feeds as notification systems. We present three cumulative user studies – requirements elicitation, prototype evaluation, and naturalistic study – in the context of supporting CiteSeer feeds. Our results indicate that users prefer feeds that place target items in query-relevant contexts, and that preferred context varies with type of publication event. We found that users integrated feeds as part of their broader, everyday activities and used them as planning tools to collaborate with others. 相似文献
6.
Browsing is a collaborative process 总被引：1，自引：0，他引：1
Michael B. Twidale David M. Nichols Chris D. Paice 《Information processing & management》1997,33(6):761-783
Interfaces to databases have traditionally been designed as single-user systems that hide other users and their activity. This paper aims to show that collaboration is an important aspect of searching online information retrieval (IR) systems that requires explicit computerised support. A number of systems offering varied approaches to supporting collaboration are surveyed and a structure for analysing the various aspects of collaboration is applied. The dominant form of collaboration in digital libraries is likely to be remote and asynchronous. Collaborative work in the digital library requires that both the search product and the search process can be captured and communicated. The ARIADNE system is introduced as an example of computerised support for collaboration between browsers. 相似文献
7.
《Information processing & management》2005,41(2):161-175
Most previous information retrieval (IR) models assume that terms of queries and documents are statistically independent from each other. However, conditional independence assumption is obviously and openly understood to be wrong, so we present a new method of incorporating term dependence into a probabilistic retrieval model by adapting a dependency structured indexing system using a dependency parse tree and Chow Expansion to compensate the weakness of the assumption. In this paper, we describe a theoretic process to apply the Chow Expansion to the general probabilistic models and the state-of-the-art 2-Poisson model. Through experiments on document collections in English and Korean, we demonstrate that the incorporation of term dependences using Chow Expansion contributes to the improvement of performance in probabilistic IR systems. 相似文献
8.
《Information processing & management》2005,41(4):1003-1018
The authors introduce an information visualization model, WebStar, for hyperlink-based information systems. Hyperlinks within a hyperlink-based document can be visualized in a two-dimensional visual space. All links are projected within a display sphere in the visual space. The relationship between a specified central document and its hyperlinked documents is visually presented in the visual space. In addition, users are able to define a group of subjects and to observe relevance between each subject and all hyperlinked documents via movement of that subject around the display sphere center. WebStar allows users to dynamically change an interest center during navigation. A retrieval mechanism is developed to control retrieved results in the visual space. Impact of movement of a subject on the visual document distribution is analyzed. An ambiguity problem caused by projection is discussed. Potential applications of this visualization model in information retrieval are included. Future research directions on the topic are addressed. 相似文献
9.
One difficult problem in information retrieval (IR) is the proper interpretation of user queries. It is extremely hard for users to express their information needs in a specific yet exhaustive way. In an effort to alleviate this problem, two theoretical models have been proposed to utilize user characteristics maintained in the form of a user profile. Although the idea of integrating user profiles into an IR system is intuitively appealing, and the models seem viable, no research to date has established a foundation for the roles of user profiles in such a system. Aiming at the investigation of the roles of user profiles, therefore, this study first identifies and extends various query/profile interaction models to provide a ground upon which the investigation can be undertaken. From a continuum of models characterized on the basis of interaction types, metrics, and parameters, nearly 400 models are chosen to investigate the “model space.” New measures are developed based on the notion of user satisfaction/frustration. In addition, three different criteria are used to guide users in making judgments on the quality of retrieved items. Analysis of the data obtained from the experiments shows that, for a wide variety of criteria and metrics, there are always some query/profile interaction models that outperform the query alone model. In addition, preferable characteristics for different criteria are identified in terms of interaction types, parameters, and metrics. 相似文献
10.
《Information processing & management》2016,52(6):1122-1141
Research on collaborative information retrieval (CIR) has shown positive impacts of collaboration on retrieval effectiveness in the case of complex and/or exploratory tasks. The synergic effect of accomplishing something greater than the sum of its individual components is reached through the gathering of collaborators’ complementary skills. However, these approaches often lack the consideration that collaborators might refine their skills and actions throughout the search session, and that a flexible system mediation guided by collaborators’ behaviors should dynamically adapt to this situation in order to optimize search effectiveness. In this article, we propose a new unsupervised collaborative ranking algorithm which leverages collaborators’ actions for (1) mining their latent roles in order to extract their complementary search behaviors; and (2) ranking documents with respect to the latent role of collaborators. Experiments using two user studies with respectively 25 and 10 pairs of collaborators demonstrate the benefit of such an unsupervised method driven by collaborators’ behaviors throughout the search session. Also, a qualitative analysis of the identified latent role is proposed to explain an over-learning noticed in one of the datasets. 相似文献
11.
Although there has been a great deal of research into Collaborative Information Retrieval (CIR) and Collaborative Information Seeking (CIS), the majority has assumed that team members have the same level of unrestricted access to underlying information. However, observations from different domains (e.g. healthcare, business, etc.) have suggested that collaboration sometimes involves people with differing levels of access to underlying information. This type of scenario has been referred to as Multi-Level Collaborative Information Retrieval (MLCIR). To the best of our knowledge, no studies have been conducted to investigate the effect of awareness, an existing CIR/CIS concept, on MLCIR. To address this gap in current knowledge, we conducted two separate user studies using a total of 5 different collaborative search interfaces and 3 information access scenarios. A number of Information Retrieval (IR), CIS and CIR evaluation metrics, as well as questionnaires were used to compare the interfaces. Design interviews were also conducted after evaluations to obtain qualitative feedback from participants. Results suggested that query properties such as time spent on query, query popularity and query effectiveness could allow users to obtain information about team's search performance and implicitly suggest better queries without disclosing sensitive data. Besides, having access to a history of intersecting viewed, relevant and bookmarked documents could provide similar positive effect as query properties. Also, it was found that being able to easily identify different team members and their actions is important for users in MLCIR. Based on our findings, we provide important design recommendations to help develop new CIR and MLCIR interfaces. 相似文献
12.
Synchronous collaborative information retrieval (SCIR) is concerned with supporting two or more users who search together at the same time in order to satisfy a shared information need. SCIR systems represent a paradigmatic shift in the way we view information retrieval, moving from an individual to a group process and as such the development of novel IR techniques is needed to support this. In this article we present what we believe are two key concepts for the development of effective SCIR namely division of labour (DoL) and sharing of knowledge (SoK). Together these concepts enable coordinated SCIR such that redundancy across group members is reduced whilst enabling each group member to benefit from the discoveries of their collaborators. In this article we outline techniques from state-of-the-art SCIR systems which support these two concepts, primarily through the provision of awareness widgets. We then outline some of our own work into system-mediated techniques for division of labour and sharing of knowledge in SCIR. Finally we conclude with a discussion on some possible future trends for these two coordination techniques. 相似文献
13.
Communication is considered to be one of the most essential components of collaboration, but our understanding as to which form of communication provides the most optimal cost-benefit balance lacks severely. To help investigate effects of various communication channels on a collaborative project, we conducted a user study with 30 pairs (60 participants) in three different conditions – co-located, remotely located with text chat, and remotely located with text as well as audio chat, in an exploratory search task. Using both quantitative and qualitative data analysis, we found that teams with remotely located participants were more effective in terms of being able to explore more diverse information. Adding audio support for remote collaboration helped participants to lower their cognitive load as well as negative emotions compared to those working in the same space. We also show how these findings could help design more effective systems for collaborative information seeking tasks using adequate and appropriate communication. We argue that collaboration is an important aspect of human-centered IR, and that our work provides interesting insights into people doing information seeking/retrieval in collaboration. 相似文献
14.
This paper presents a probabilistic information retrieval framework in which the retrieval problem is formally treated as a statistical decision problem. In this framework, queries and documents are modeled using statistical language models, user preferences are modeled through loss functions, and retrieval is cast as a risk minimization problem. We discuss how this framework can unify existing retrieval models and accommodate systematic development of new retrieval models. As an example of using the framework to model non-traditional retrieval problems, we derive retrieval models for subtopic retrieval, which is concerned with retrieving documents to cover many different subtopics of a general query topic. These new models differ from traditional retrieval models in that they relax the traditional assumption of independent relevance of documents. 相似文献
15.
Experimental results of cross-language information retrieval (CLIR) do not indicate why a model fails or how a model could be improved. One basic research question is thus whether it is possible to provide conditions by which one can evaluate any existing or new CLIR strategy analytically and one can improve the design of CLIR models. Inspired by the heuristics in monolingual IR, we introduce in this paper Dilution/Concentration (D/C) conditions to characterize good CLIR models based on direct intuitions under artificial settings. The conditions, derived from first principles in CLIR, generalize the idea of query structuring approach. Empirical results with state-of-the-art CLIR models show that when a condition is not satisfied, it often indicates non-optimality of the method. In general, we find that the empirical performance of a retrieval formula is tightly related to how well it satisfies the conditions. Lastly, we propose, by following the D/C conditions, several novel CLIR models based on the information-based models, which again shows that the D/C conditions are efficient to feature good CLIR models. 相似文献
16.
In this paper, we lay out a relational approach for indexing and retrieving photographs from a collection. The increase of digital image acquisition devices, combined with the growth of the World Wide Web, requires the development of information retrieval (IR) models and systems that provide fast access to images searched by users in databases. The aim of our work is to develop an IR model suited to images, integrating rich semantics for representing this visual data and user queries, which can also be applied to large corpora. 相似文献
17.
借鉴认知心理学的研究成果,构建了信息检索的认知过程模型,指出基于认知的信息获取可能是单用户完成,或是单用户通过社会求助完成,或是直接在群体范围完成。把信息查寻与检索认知模型的研究历史划分为个体认知和社会认知两个阶段,评述了两个阶段中的主要理论模型,发现无论个体认知还是社会认知都无法解释说明查寻检索过程中的合作实践。借鉴Ingwersen整体认知观思想,嵌入合作信息查寻与检索过程构建了信息查寻与检索的社会认知模型,并详述了该模型的运行机制。该模型不仅集成了系统导向与用户和认知导向的信息检索研究范式,并为合作查寻与检索找到了合理的学科位置归宿。 相似文献
18.
Adapting information retrieval to query contexts 总被引：1，自引：0，他引：1
In current IR approaches documents are retrieved only according to the terms specified in the query. The same answers are returned for the same query whatever the user and the search goal are. In reality, many other contextual factors strongly influence document’s relevance and they should be taken into account in IR operations. This paper proposes a method, based on language modeling, to integrate several contextual factors so that document ranking will be adapted to the specific query contexts. We will consider three contextual factors in this paper: the topic domain of the query, the characteristics of the document collection, as well as context words within the query. Each contextual factor is used to generate a new query language model to specify some aspect of the information need. All these query models are then combined together to produce a more complete model for the underlying information need. Our experiments on TREC collections show that each contextual factor can positively influence the IR effectiveness and the combined model results in the highest effectiveness. This study shows that it is both beneficial and feasible to integrate more contextual factors in the current IR practice. 相似文献
19.
Most social Q&A sites are designed to support solo searchers who access the aggregated opinions of other users, and ask and answer questions of their own. The purpose of this paper is to show how users in one social Q&A community defy system constraints to engage in brief, informal episodes of collaborative information seeking called microcollaborations. A brief literature review is presented, suggesting a view of information seeking as a combination of problem-centered information seeking, technological affordances and constraints, and social and affective factors. The results of content and transaction log analyses of user interactions suggest that topics of collaboration share a common threshold of complexity and invite responses containing both fact and opinion. Analysis also revealed that key elements in predicting a collaborative instance involve social capital and affective factors unrelated to the topic of the collaboration. Suggestions for supporting future lightweight microcollaborations, and implications for future research, are discussed. 相似文献
20.
《Information processing & management》1999,35(1):1-18
This paper is an interim report on our efforts at NIST to construct an information discovery tool through the fusion of hypertext and information retrieval (IR) technologies. The tool works by parsing a contiguous document base into smaller documents and inserting semantic links between these documents using document–document similarity measures based on IR techniques. The focus of the paper is a case study in which domain experts evaluate the utility of the tool in the performance of information discovery tasks on a large, dynamic procedural manual. The results of the case study are discussed, and their implications for the design of large-scale automatic hypertext generation systems are described. 相似文献