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1.
《Journalism Practice》2013,7(7):781-798
ABSTRACTOnline media have transformed the political news landscapes, changing not only professional journalistic practices but also the way in which citizens participate in political communication. In the debate about the impact of the Internet on democratic practices, some scholars emphasize the potential of digital media platforms to establish a medium for deliberative and inclusive democratic participation, whereas others underline the development of fragmented “echo chambers” driven by the interests of mainstream news organizations. We point to an alternative scenario in which online political communication develops in the direction of “participatory populism”, involving an unrepresentative group of users actively engaging in the delegitimization of democratic institutions. This engagement results in a collective voice that expresses high levels of negativity towards mainstream democratic politics. Through a study of user comments relating to the 2014 European Parliament election in Germany and the UK, we show how commenters express predominantly negative views towards not just the EU but also national government and mainstream opposition parties. We find, however, that the relationship between user comments and news platforms is highly contextualized. The nature of the relationship between comments and news platforms across countries thus warrants further investigation. 相似文献
2.
Ike Picone 《Journalism Practice》2015,9(1):35-49
This article contends that not only journalism but also journalism studies can benefit from a stronger commitment to the public. While the bodies of literature on “popular journalism”, “public journalism” and “citizen/participatory journalism” have, in different contexts and from different angles, made a strong case in favour of a public-oriented approach to journalism, it is remarkable how few of the empirical studies on journalism are based on user research. As the control of media institutions over the news process is in decline, we should take the “news audience” more seriously and try to improve our understanding of (changing) news use patterns. Besides this rather obvious theoretical point, there are also societal and methodological arguments for a more user-oriented take on the study of journalism. Starting from a reflection on the key trends in news use in the digital age—participation, cross-mediality and mobility—this article attempts to show the theoretical and societal relevance of a radical user perspective on journalism and journalism research alike. Furthermore, we look at new methodological opportunities for news user research and elaborate on our arguments by way of an empirical study on changing news practices. The study uses Q-sort methodology to expose the impact a medium's affordances can have on the way we experience news in a converged and mobile media environment. The article concludes by discussing what the benefits of a radical user perspective can be both for journalism studies as for journalism. 相似文献
3.
Paul F. Marty Author Vitae 《Library & information science research》2011,33(3):211-219
The recent development of personal digital collections systems on museum websites has prompted researchers to examine the motivations and expectations of museum visitors as they interact with those systems. Results from an online survey completed by visitors to six different museum websites show that users of personal digital collections systems are primarily motivated by a desire to create simple collections of objects and images, and are less influenced by the more complicated features museums have implemented to encourage user participation. The significance of these findings is explored through a discussion of user expectations and motivations with respect to creating personal digital collections, and an attempt is made to reconcile some of the disparities between the perceptions of survey respondents and the experiences of museum professionals developing and implementing personal digital collections systems. 相似文献
4.
《Journalism Practice》2013,7(5):604-619
Web 2.0 has opened the gates to journalism for online audiences which increasingly participate in the production, dissemination and response processes of news. Comment threads in particular have grown exponentially in recent years as readers have embraced the opportunity to bypass the Letters' Editor and publish their opinions directly to a newspaper website. This rise in participatory journalism has led to new challenges for journalists as they have strived to negotiate the often murky waters of user-generated content. To date, research in this field has been mostly limited to national and international news websites despite local news providers having a close connection and engagement with their communities. This paper therefore seeks to fill this gap partially by analysing the content of comment threads on two British local newspaper websites via a content analysis, while also exploring the experiences of journalists via news room observation and interviews. A contradictory picture emerges whereby journalists accept with some reluctance that comment threads possess a democratic function but one which is potentially damaging to the brand as well as resource intensive. This is juxtaposed by more positive findings that reveal buoyant levels of interactivity between readers in comment threads together with a thirst for engagement in public affairs. 相似文献
5.
6.
Henrik Serup Christensen 《Government Information Quarterly》2021,38(1):101538
Online participatory platforms are introduced to boost citizen involvement in political decision-making. However, the design features of these platforms vary considerably, and these are likely to affect how prospective users evaluate the usefulness of these platforms. Previous studies explored how prevalent different design features are and how they affect the success of platforms in terms of impact, but the attitudes of prospective users remain unclear. Since these evaluations affect the prospects for launching successful participatory platforms, it is imperative to assess what citizens want from such digital possibilities for participation. This study uses a conjoint experiment (n = 1048) conducted in Finland that explore the impact of seven design features: Discussion possibilities; Interaction with politicians and experts; Information availability, Aim of participation; Identity verification; Anonymous participation and Accessibility. Furthermore, it is examined whether the effects differ across use of ICTs measured by generation, time online and prior use of participatory platforms. The results suggest that most design features have clear effects on evaluations, and that deliberative features have the strongest effects. Furthermore, the effects are relatively stable across prior use although the less experienced put a stronger emphasis on verification. 相似文献
7.
《Journalism Practice》2013,7(10):1220-1240
In recent years, the rapid expansion of Web 2.0 tools has opened new possibilities for audience participation in news, while “engagement” has become a media industry buzzword. In this study, we explore approaches to engagement emerging in the field based on in-depth interviews with editors at a range of news outlets from several countries, and we map these approaches onto the literature on participatory journalism and related innovations in journalism practice. Our findings suggest variation in approaches to engagement that can be arrayed along several related dimensions, encompassing how news outlets measure and practice it (e.g. with the use of quantitative audience metrics methods), whether they think about audiences as more passive or more active users, the stages at which they incorporate audience data or input into the news product, and how skeptically or optimistically they view the audience. Overall, while some outlets are experimenting with tools for more substantive audience contributions to news content, we find few outlets approaching engagement as a way to involve users in the creation of news, with most in our sample focusing mostly on engaging users in back-end reaction and response to the outlet’s content. We identify technological, economic, professional, and organizational factors that shape and constrain how news outlets practice “engagement.” 相似文献
8.
互联网时代,档案网站用户参与模块的建设完善程度往往决定着网站的优化程度,北美国家档案馆网站设置多种用户参与形式。本文选取美国和加拿大国家档案馆网站用户参与特色模块“DocsTeach”和“Co-Lab”进行研究,详细介绍并分析模块特色。研究发现,“Doc⁃sTeach”和“Co-Lab”模块分别从教育和贡献入手,创新参与形式,提高用户参与度,最终产生增强用户体验、培养公众档案意识以及使档案资源达到高度利用的积极影响。 相似文献
9.
《Government Information Quarterly》2023,40(3):101810
Fake news, propagated on social media platforms, is regularly used as a tool to influence political beliefs. In this paper, we investigate the impact of fake news on perceptions of election processes by drawing on the theory of motivated reasoning. We use survey data on partisan alignment, news consumption habits, and voting methods collected before and after the 2020 United States general election. Our pre-election results indicated that political alignment and the type of news a voter consumes influences their trust perceptions of election processes. These findings were replicated in the post-election results. We also found that Facebook users were more likely to consume fake and hyper-partisan news, whereas people who directly navigate to news websites consume primarily mainstream news sources. Implications for research and policy are discussed along with opportunities for future research on the impacts of fake news. 相似文献
10.
This research applies narrative persuasion theory to participatory websites. Specifically, the study examines the joint effect of online review structure (narrative/nonnarrative) and source attributes (expert/nonexpert) on attitude strength (attitude certainty and intensity). Results demonstrate that source attributes moderate the relationship between transportation and attitude intensity but not attitude certainty. These findings advance transportation theory by illuminating that readers glean source attributes on participatory websites, and these attributes modify transportation effects. The findings offer implications for participatory websites and design features that may facilitate or hinder readers in their quest to make decisions based on the reviews they read. 相似文献
11.
《Journalism Practice》2013,7(2):208-226
This study uses qualitative research interviews and a survey to quantify and analyse business models at online newspapers in the UK. Senior editors and executives reported that news websites rely on advertising income to a greater extent than their print counterparts. Despite this, British news sites continue to charge users for some content, although to a varying degree. The fact that online editions still contribute barely a tenth of total revenues explains this experimental approach towards business strategy. Although paid-for content has mostly failed as a mechanism for the online news business in the past, changes in technology and net culture may mean that it is becoming an option again. The authors examine what content is being charged for and why, and investigate: how the 12 newspapers studied are balancing the need to develop additional revenue streams with the demand for traffic in a buoyant advertising market; the extent to which cannibalisation of the print parent is still a concern; the complementary benefits of developing digital products; strategies towards archived content; the value of columnist content to online users; the success of digital editions and email alerts; the potential of mobile services; and the rapidly developing number of online services and commercial partnerships hosted by newspapers on the Web. 相似文献
12.
Franziska Pröll 《Publishing Research Quarterly》2017,33(1):14-18
Users of news websites increasingly desire to state their opinion on a current issue discussed online. The usual way to do so is writing a comment. However, only few people make use of the comment section and some newsrooms cannot afford to keep it permanently open. The German media start-up Opinary develops visual interactive tools trying to change the way users share opinions. Its founders want to make a new form of user engagement possible. 相似文献
13.
Fredrik Karlsson Jesper Holgersson Eva Söderström Karin Hedström 《Government Information Quarterly》2012
It has been argued that user participation is important when public authorities develop e-services. At the same time there is limited research on the usefulness of existing user participation approaches in public e-service development. In this paper we, therefore, analyze how the three user participation approaches – participatory design, user-centered design, and user innovation – meet the strategic e-service goals of the EU and the US. In doing so, we identify three challenges that need to be considered when choosing among these approaches: 1) unclear user target segments can impede the fulfillment of usability and relevance goals, 2) the nature of participation can impede the fulfillment of democracy goals, and 3) lack of adequate skills can impede the fulfillment of efficiency goals. 相似文献
14.
《广播与电子媒介杂志》2013,57(3):332-348
Contemporary normative concerns that the Internet might fragment national audiences and polities are based on suggestions that the medium is particularly conducive to specialized use. However, relatively little quantitative research has explicitly examined this contention. This study evaluates outlet specialization within the context of online news reading. Analyses of news viewing by a nationally representative panel of Internet users reveal that the user demographic profiles of news sites are individually distinct. More important, the topics that readers view vary by the sites they access. In sum, the provision of news over the Internet exhibits ample signs of outlet specialization. 相似文献
15.
Arne H. Krumsvik 《Journalism Practice》2018,12(1):19-31
This article provides insight into the strategic priority of various approaches towards user involvement and how these are changing over time. A longitudinal series of surveys studying prioritizations among editorial staff identify a redefinition of user involvement in digital media: from 2012 to 2015 the role of users has been reframed from co-producers to distributors. This indicates that promotion and business development gain prominence at the expense of the traditional focus on user participation to ensure media’s social role. At the same time, the approaches increasing in importance are those least likely to challenge the traditional understanding of journalists’ professional role. 相似文献
16.
Media managers are facing the challenge of navigating their organizations through a series of extensive changes involving economic, editorial, and technological challenges. Media managers need to develop a better understanding of user behavior and demand. This article addresses the news media landscape and the dynamics at play between print and online media, departing from an elaboration on theories of displacing and complementing effects. The empirical journey focuses on changes over time with regard to how people make use of evening tabloids through print and online. A dataset that comprises annual postal-based surveys carried out from 1998 to 2009 is used for the analysis. The results show an historical change regarding the usage patterns of evening tabloids. First, online news, in general, has acquired a stronger position among users over time, at the expense of the readership of printed evening tabloids. Second, with regard to the interrelated roles of print and online news sites, the latter constitute the primary channel for users—in particular, among 16- to 49-year-olds. Third, gender has the strongest complementing effect, as men are distinguished users of both print and online news. When it comes to explaining displacing effects, these take place among the more highly educated, and the smallest displacing effects are found among 50- to 85-year-olds. The results illustrate the complex dynamics at hand with regard to simultaneous displacing and complementing effects, which nurtures sage managerial implications. 相似文献
17.
《The Journal of Academic Librarianship》2023,49(3):102675
Academic library websites need to support a variety of users (student, faculty, staff, administrator, alumni, etc.) with intellectual pursuits related to research, teaching, and learning, in addition to being user-friendly, valuable and informative. Although the CUNY Queens College Library (QCL) website has been redesigned multiple times, there has not been a formal user research study of the website and its users to inform the redesign. Taking a user-centered approach, specifically the user-centered design (UCD) methodology, this study explores users of an urban academic library website in the United States through the use of triangulation, a mixed-methods approach that includes user survey, user interviews, and website analysis. The findings reveal that the majority of users like the QCL website and find the content valuable for teaching and research, but users also thought the website design was dated (not a modern design), some of the content was inconsistent, and access of all types emerged as a major theme. The results provide recommendations for the library website redesign and are important in helping librarians of similar libraries use triangulation of data to gain a multidimensional understanding of their users in order to inform the design and development of library websites. 相似文献
18.
《Journalism Practice》2013,7(4):383-398
In this paper, we examine the inverse and converging movement of two sets of institutions: news organizations, as they find that part of their mission necessarily includes hosting an unruly user community that does not always play by the norms of journalism; and online media platforms and social networks designed for users to share content, as they find that the content being shared is often much like news, some of which challenges their established user guidelines. We draw on in-depth interviews to understand how each industry is finding itself increasingly on the other's turf and facing the challenges and tensions the other has long coped with, but from its own distinct vantage point. From this we explore the ways in which the roles of news provision and community management are increasingly intermingled—in ways that will continue to have an impact on both news organizations and social media platforms, along with their audiences and users. 相似文献
19.
Guided by the belief that anonymity inevitably breeds the kind of uncivil discourse that hurts their readers, many news organizations have chosen to ban anonymous comments sections on their websites in recent years. Unfortunately, little empirical research has been conducted to assess whether exposure to anonymous comments actually does influence people's attitudes. In this paper, we address this oversight by asking: do anonymous comments posted on a newspaper website shape how internet users feel about the media? Using an online experiment to systematically manipulate exposure to anonymous comments attached to a “hard news” report, we find strong evidence that exposure to non-attributed posts—regardless of their tone—leads internet users to feel more negatively towards specific news organizations and the media in general. 相似文献
20.
Jena Barchas-Lichtenstein John Fraser Patti Parson Rebecca Joy Norlander Julia Griffin Nsikan Akpan 《Journalism Practice》2020,14(6):643-663
ABSTRACT This article—co-authored by a transdisciplinary team of social scientists and journalists in the United States—traces changes to the news landscape in recent decades, and asks: How are legacy media producers grappling with these new realities? As part of a four-year collaboration on young adult news consumption, we take a participatory action research approach to this question, tacking back and forth between newsroom concepts and anthropological ones in pursuit of a synthesis that strengthens both. Starting from anthropological frameworks of participation, the authors argue that broadcast videos typically position their audiences as overhearers rather than interlocutors, while the reverse is true for social media, and that these tendencies shape audience expectations. We find that many audiences have what we call poetic motivations: they are drawn to stories that exemplify their genre. For example, the participatory nature of social media genres translates well to a more candid style that can incorporate live questions and other direct participation. The study reported here focuses on STEM news, but many of the findings apply to news production in general. Our reflective methods can also be applied more widely in the field of journalism to synthesize perspectives from theory and practice. 相似文献