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When people perceive events that conflict with their expectations they can easily express their agitation and concerns online and likely find others who share their opinion. When large quantities of messages containing negative word-of-mouth suddenly spread in social media we speak of an online firestorm. By covering the outcry, journalists elevate it onto a mainstream communication platform and support the process of scandalization. Content analysis was used to explore how journalists, working for German-language media, cover this phenomenon. Over a period of 16 months, 130 online firestorms were identified and analyzed. Based on a typology of online firestorms, we have found that the majority of cases address events of perceived discrimination and moral misconduct aiming at societal change. Vilification of the organization or person occurred to a much lesser extent. Thus, journalistic coverage of the phenomenon focuses on the rectification attempts of an aroused public. Image-repair responses of the firestorm objects are quoted by journalists in about half of the articles, thereby providing some balanced reporting about the online criticism. This study provides an initial insight into how online firestorms are used as a topic of news coverage by journalists and explores journalists’ contribution to attempts of online scandalization.  相似文献   

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This study highlights the importance of parent-child communication of sensitive health-related issues, specifically the importance of cancer prevention discussions. For females, communication about breast cancer has been desensitized; yet, testicular cancer is not being discussed among males, even though it is highly curable when caught early. Testicular cancer primarily impacts males ages 15–40, so introducing the conversation early is important. In this exploratory study, mothers (N = 22) participated in three focus group discussions and described communication with their sons about general health issues and testicular cancer. While the mothers discussed a number of health issues with their sons, they did not mention testicular cancer and believed their sons knew very little about testicular cancer. Mothers' communication about testicular cancer with their sons was characterized by uncertainty and ambiguity. Findings from this study shed light on how little mothers know about testicular cancer as well as the need for comprehensive testicular cancer campaigns that target intervening publics.  相似文献   

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Heart patients are frequently advised to make lifestyle changes and communication with a romantic partner can help or hinder adoption of heart healthy behaviors. However, talking about lifestyle change can have both positive and negative meanings and this can create dilemmas for couples. We engaged in an interpretive analysis of interviews with 25 patients and 16 partners to identify the ways they managed the meanings of lifestyle change talk. Their communicative strategies included rationing talk, saying it nicely and framing it cooperatively. Each strategy had advantages and disadvantages as well as optimal conditions. We also identified interpretive lenses that shaped the meaning of talk, including legitimacy, patience, emphasizing the positive, moderation, benefits for both people, and perceived compliance. Finally, environmental resources (such as household patterns and communication with the social network) contextualized the meaning of talk. We proposed a model of the interrelated influence of communication, interpretation, and environment on the meanings of talking about lifestyle change.  相似文献   

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People affected by rare diseases often have limited coping resources and sometimes face stigma. They build communities with others who share their conditions, but not all members may benefit from these communities. This study investigated how adults with a rare genetic health condition (Alpha-1 antitrypsin deficiency; AATD) think about both the Alpha-1 community and public stigma about AATD, and how these cognitions predict their communication responses and well-being. The results showed that people with AATD-encountered stigmatization from various sources. Stronger public stigma predicted more secrecy, more stress, and less available support. Stronger group identification with the Alpha-1 community predicted less secrecy; stronger group activism predicted more available support and more communication to challenge stigmatizers. Post hoc analyses showed significant interactions between public stigma and group cognitions on communication to challenge stigmatizers. Practical implications for bolstering communities to improve the well-being of people with rare diseases were discussed.  相似文献   

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According to the Communicative Ecology Model of Successful Aging (CEMSA), how people talk about age can have implications for how they cope with aging later in life. However, most research on communication and successful aging has focused on older adults. In this study, we use latent class analysis to profile how younger adults (age 18–39) communicate about aging and examine how these profiles relate to their attitudes toward aging (affect, efficacy, anxiety, and perceptions of successful aging). Consistent with past research on older adults, we found three distinct profiles of communication behavior (disengaged, engaged, and bantering). An engaged profile was clearly associated with the most positive attitudes toward aging, while a disengaged profile was associated with the least positive attitudes. These findings suggest that patterns of talk about aging may start early in life, underscoring the importance of studying communication about aging across the lifespan.  相似文献   

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We explored 18 fathers' interviews to locate how they constructed work-family balance and their fatherhood roles within their particular life contexts. Using the constant comparative method, we found that these men framed and enlarged work-family balance as both work and life negotiations but elevated family as first by linking family to their meanings of work. To them, fatherhood meant webs of responsibilities to others and community engagements with problem solving constituting their main activity. These reconceptualizations of fatherhood and masculinities may indicate that there are ideological changes in the nature of fatherhood that have implications for understanding men's contemporary roles as well as for changing work-life policies and practices.  相似文献   

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Although studies have investigated how the technical features of wearable fitness trackers promote physical activity, we understand less about how communication surrounding such devices may contribute to their success. Addressing current opportunities for inquiry is important, as the popularity of fitness trackers and other wearable devices grows. Through interviews with 25 people wearing fitness devices, this study elucidates how and with whom people communicate fitness tracker messages and explains the effects of sociomaterial practice on interactions between wearable fitness device users. Our findings show the vital role of communication in sharing and encouraging physical activity.  相似文献   

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ABSTRACT

This paper reports on findings from an exploratory investigation about parents’ perceived role of the Facebook Like in sharenting (i.e., sharing about their children on social media) by drawing on the qualitative results of an online survey. Findings show that the majority of participants think that getting a Like on a picture of one’s child can encourage a parent to share more about him/her because of two main understandings of this paralinguistic cue: the Like as a received validation of one’s parenting, or as a metric of connection with important people, causing emotional reactions in the receivers. Several parents, though, judge the Like as more commonly being important for others, explaining this difference in terms of internal characteristics. This study aims to extend our understanding of the motivations behind sharenting by taking into account the role of the Like in this practice and highlighting how parents position themselves in such an exchange of digital photo-sharing and feedback. As communication does not happen in a vacuum, we advance that research on parents’ photo-sharing behavior online may benefit from considering whether and how social media liking can foster and shape interpersonal communication between posters and recipients.  相似文献   

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As today's media simultaneously converge and diverge, fusing and hybridizing across digital services and platforms, some researchers argue that audiences are dead—long live the user! But for others, it is the complex interweaving of continuities and changes that demands attention, especially now that audiencing has become a vital mode of engaging with all dimensions of daily life. This article asks how we should research audiences in a digital networked age. I argue that, while many avenues are being actively pursued, many researchers are concentrating on the notion of participation, asking, on the one hand, what modes of participation are afforded to people by the particular media and communication infrastructures which mediate social, cultural or political spheres of life? And, on the other hand, how do people engage with, accede to, negotiate or contest this as they explore and invent new ways of connecting with each other through and around media? The features of this emerging participation paradigm of audience research are examined in this article.  相似文献   

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There is a paucity of research examining the everyday-life information seeking of young people, especially investigating the role that the news media has in providing information to young people for use in their everyday lives. A qualitative, interpretivist approach is adopted, involving 34 students, ages 18 to 25, from an Australian university. First, 20 students were interviewed about their news seeking (including topics and sources). Then 14 students participated in verbal protocol analysis, which involved a series of tasks concerning online and print newspapers. Lastly, students were interviewed about how they sought everyday-life information and whether they thought that they had incidentally acquired or encountered information on everyday-life topics in online or print newspapers in the recent past. Findings indicated that, contrary to expectations, traditional print media still played a role for young people, and social media were perceived as important for communication with friends, rather than for news gathering. Purposeful information seeking was more likely to occur online, but both print and online newspapers retained an incidental role in providing information to students for their everyday lives. Participants used a range of media to suit their particular needs and purposes. Thus, access to a wide variety of sources is important for everyday-life information seeking (ELIS) by young people.  相似文献   

12.
Pregnancy loss due to miscarriage is a pervasive health issue. Although talking about the miscarriage experience with friends and family members has been linked to better adjustment, revealing this loss can be difficult because discussing a miscarriage often makes people uncomfortable. Moreover, couples often manage this information jointly as they decide whether to share the miscarriage with people outside the dyad. We conducted in-depth interviews with couples to explore the nature of co-ownership in the miscarriage context and to identify the privacy rules that couples develop to manage this information. We found that couples frame miscarriage as a shared but distinct experience and that both members exert rights of ownership over the information. Couples' privacy rules centered on issues of social support and others' need to know about the loss. Even though couples described their privacy rules as implicitly understood, they also recalled having explicit conversations to develop rules. We discuss how the management of co-owned information can improve communication and maintain relationships.  相似文献   

13.
This study provides insight into how work socialization occurs through part-time work in a Youth Employment Program. Drawing on in-depth interviews with youth employees and supervisors, we consider how the young people’s meanings of work were shaped through their early employment experiences. Participants report significant transformations in both their views of work – from seeing it primarily in terms of extrinsic rewards like a paycheck to developing more robust interpretations of work – and their level of self-efficacy. We argue that the organizational culture and supervisor relationships were crucial for the positive outcomes the youth experienced. This study demonstrates the formative impact that part-time work has on young people and the promise of studying work socialization in part-time work. Practically, our findings point to the importance of approaching the employment of young people as more than just an economic exchange. We suggest that those who employ young people should provide a work context marked by routine, supportive interactions with supervisors who provide and uphold clear expectations.  相似文献   

14.
In this study we conceptualize cues in social media that require a single click (e.g., Likes, Favorites) as paralinguistic digital affordances (PDAs). Why do people use PDAs and how do they interpret them when they are the recipient? Through focus groups (N = 25) and interviews (N = 26) we address these research questions within a uses and gratifications framework. Using adaptive structuration theory as a lens for analysis, we examine both faithful and ironic uses of PDAs, finding they contribute more than phatic communication and may indicate just as much about the relationship between sender and receiver as they do content.  相似文献   

15.
In this paper, based on conventional and digital ethnography, I first identify three dominant research areas relating to the issues of destruction, use and abuse of archives and records in post-war Bosnia, and discuss their legal, political and ethical dimensions. I then go on to present two ethnographies describing how survivors of ‘ethnic cleansing’ and genocide in Bosnia and in the Bosnian refugee diaspora perceive, experience and deal with missing personal records and material evidence of their histories, as well as how they (re)create their own archives and memories, and in the process reassert their ‘erased’ identities in both real and cyber space. This paper also describes how contemporary technologies—including biomedical technology and information and communication technology—impact the reconstruction of individual and collective identities in shattered Bosnian families and communities in the aftermath of genocide. The ethnographies described point to the novel contribution that these technologies have made to re-humanising both those who perished and the survivors of the war in Bosnia.  相似文献   

16.
As communication increasingly takes place online and via mobile technologies, young people are the fastest growing adopters of new online platforms. Consequently, communication scholars have begun to consider young people’s experiences online, comparing online and offline interactions, establishing how developmental stages affect youth’s engagement with online content, and documenting risks for youth’s experience online. We argue that much can be gained from a ‘tension-centered’ approach that highlights the competing demands of young people’s online engagement and problematizes current conceptions of risk. Through focus group interviews with teens, we examine current trends of online activity and re-conceptualize opportunities for conducting research with youth. Teens’ ‘local logics’ for negotiation webs of communicative tensions online reveal articulation of formal rules, which are later eclipsed by lived experiences. We offer strategies for parents, caregivers, and educators to more productively engage with youth about their online experiences, as well as implications for communication researchers.  相似文献   

17.
There are an estimated 17,500 museums in the United States. If people think these institutions are pretty much the same once you get inside or that the differences between them are unimportant, it might be hard to persuade them that all 17,500 are needed. Exhibitions can have great transformational power; why don’t they exercise that power more often? Have museums not fully understood exhibitions as a medium? Have we not devoted enough attention to the full repertoire of visitor feelings? Have visitors been telling us this and we have failed to listen? For many people, museums play many roles in their lives; for most others few or none. How can this be? “Museum‐adept” visitors seem to prize museums as theaters in which their own emotional and spiritual journeys can be staged, but what about the non‐museum‐adept? Can the museum‐adept teach us how to realize our medium’s full potential?  相似文献   

18.
Colleges and universities in the United States often promote diversity through a neoliberal lens by framing diversity as a celebration of individual differences or a commodity that students can gain by attending their institution. In communication courses, diversity has been conceptualized through both neoliberal and critical lenses, but limited research has investigated how communication students define and explain diversity. The focus of this study was to understand how communication students define diversity. We performed thematic analyses on open-ended survey responses to investigate how communication students define diversity. Four themes emerged from our analyses: (a) diversity is a mechanism for unifying communities, (b) diversity is an affirmation of individual differences, (c) diversity is a harbinger of acceptance and equality, and (d) diversity is a disruptive force that re-centers the voices of traditionally marginalized people. Our findings indicate most communication students define diversity through a neoliberal lens. However, 3% of our participants conceptualized diversity through a critical lens by explaining that diversity should create space for those who are marginalized to have their voices heard. We conclude by providing recommendations for communication instructors to incorporate more critical conversations about diversity into their classrooms and foster diverging discourses about diversity across communication curricula.  相似文献   

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Powerful social taboos dictate that menstruation should not be discussed socially. Adolescent girls, however, frequently feel a need to talk about menstruation and to share information about it, but they are usually embarrassed to talk about menstruation. Their efforts to avoid and prevent this embarrassment while meeting their communication needs have led them to develop creative linguistic strategies such as slang terms, circumlocutions, pronouns, and euphemistic deixs. Based on extended interviews with adolescent girls (ages 12–16), this article discloses how these communication strategies allow girls to maintain norms of menstrual concealment as they simultaneously violate taboos against menstrual communication.  相似文献   

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