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SUMMARY Jacksonville State University's Cole Library implemented electronic course reserves in 2002. As with any new service, a marketing plan was prepared to ensure success. This article details the methods used to market the new service to the faculty and students at JSU. Included is a discussion of some unexpected benefits of the marketing effort and how to address resistance to the change from a traditional print service to an electronic service. This article will help fill a gap in the literature by describing one library's attempt at marketing electronic reserves to ensure a smooth transition from traditional reserves to electronic. 相似文献
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《图书馆管理杂志》2013,53(1-2):217-226
Abstract A virtual reference service is likely to attract both on-campus and off-campus students and providing one service for all users can extend the hours of availability to all students. The needs of these two student populations may differ and off-campus users may present some specific challenges to the reference staff. While some libraries do have a specified distance education librarian, it is unlikely at many institutions that there will be reference staff dedicated only to answering questions from off-campus students. Reference services for off-campus students do present special issues about which general reference staff may not be aware. With awareness of these challenges and proper training, an existing virtual reference service can be extended (or improved) to help off-campus students, or a new chat service can be developed with the objective to assist all user groups with equal success. 相似文献
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Background:Nursing students often prioritize learning clinical skills rather than research skills, possibly inhibiting their growth as scholars. Supporting nursing students'' learning of information literacy skills has been shown to impact nurses'' involvement with research after graduation. This suggests a need for developing innovative information literacy teaching strategies that can enable nursing students to better understand the process of research and how to apply research to practice.Case Presentation:This article describes the implementation of the embedded librarian project at the course level at the University of Memphis. A librarian was integrated into the Advanced Nursing Research course, a semester-long course for graduate nursing students, for the fall 2020 semester. This case shares the embedded librarian project''s implementation and evaluation strategies.Conclusions:The embedded librarian project aided students'' acquisition of information literacy skills at the University of Memphis. Students reported that the embedded librarian project helped them complete assignments for their research course. Using an embedded librarian service within the graduate nursing curricula model may enhance scholarship among future nurses. 相似文献
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James Toner 《图书馆管理杂志》2013,53(7):812-829
AbstractThe recruitment of international students continues to be an increasing priority for higher education institutions concerned with strengthening their approach to internationalization. As numbers have continued to grow, the university library has been required to self-evaluate how it supports such a diverse student population. The University of Chester’s Learning and Information Services department in the United Kingdom undertook sector-wide research within higher education libraries to try and identify examples of best practice in relation to international student support prior to reviewing its own provision. The results from a survey of sector-wide best practice formed the basis for a series of recommendations considered by the University of Chester to develop the library service aimed at improving the performance and engagement of international students. 相似文献
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《图书馆管理杂志》2013,53(1-2):331-346
Abstract The model suggests that librarians can assume the role of co-supervisor to ensure that the literature review of a doctoral dissertation is comprehensive and relevant. Librarians can also assist research students, make sure their supervisors are kept abreast of new information resources in their research disciplines, and act as a mentor to both student and staff member in library matters. The model was developed in recognition of the special support needs of off campus research students who are disadvantaged by isolation, time and distance. It is anticipated that adoption of the model will lead to increased rates of completion, higher standards of research, an improvement in information and literacy skills of research students and supervisors, and reduced isolation for off campus researchers. 相似文献
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Abstract This paper focuses on the outreach to over 3,000 students taking classes at over 80 locations within the State of Maine, as well as students taking classes nationally via the Web through the University of Maine System Network (UNE1). The discussion will briefly note the wide range of collections and services available through the University of Maine System's digital library and the Off-Campus Library Services Office. In particular, the discussion will center on reserve services for students at remote locations, using traditional paper copies and particularly electronic reserves, and the copyright issues that surround the e-reserve service. 相似文献
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ABSTRACT With the rapid rise in distance education and online courses, the need to provide effective library services to the faculty and students involved in online courses is vitally important. Traditional services cannot always be transferred easily to the online environment and may need to be modified, or new services may need to be created to meet the needs of online users. This article examines the needs and wants of faculty involved in offering online courses. A Web-based survey was administered to faculty teaching an online course within the past 2 years at the authors’ organization. Faculty were asked a series of questions including their use of current library services, their emphasis on students using library services, and the services and resources they would like the library to provide in the future. Questions for the survey were inspired by LibQual comments received during our 2005 and 2007 surveys as well as comments received from both faculty and students while teaching and participating in online courses. Faculty who took the survey teach in a variety of disciplines and have different experience levels with teaching online courses. Results of the survey will be presented along with inferences from the current literature. The audience will be invited to share their innovative service ideas. Participants will gain ideas for updated or new services to faculty teaching online courses. 相似文献
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ABSTRACT Building on experiences from earlier digital initiatives and partnerships, the University of Virginia has developed new services and forged new collaborations between traditional information technology and library units in support of changing approaches to science and engineering research and education. Over the past 4 years, the library has evolved through numerous service models, changes in institutional vision, and budgetary shortfalls and has emerged with a new understanding of where to invest resources and energy for coming challenges. 相似文献
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《The Reference Librarian》2013,54(85):169-180
SUMMARY Libraries support a number of instructional programs, including the use of individualized instructional sessions. Research consultations offered by the Mississippi State University Libraries are individualized research sessions designed to meet the information needs of the user or client. Sessions may provide basic information for undergraduates, advanced searching techniques for pre-dissertation graduate students, or serve as an overview of related resources for new faculty. Information concerning the structure and performance expectations for the service is discussed. Data from a year's use of the service are analyzed to identify the client base and to explore successful marketing strategies for the service. 相似文献
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ABSTRACT This article focuses on the design of library services to best meet the information needs of U.S. college students studying abroad. The authors begin by developing a possible theoretical model, first to explain the needs and information-seeking behavior of U.S. students abroad, and second to utilize this framework to design library services. The empirical grounding of the paper consists of research conducted by a Pennsylvania State University librarian at four study-abroad sites in Rome and Bologna, and the work of two librarians at colleges with high student participation in foreign study programs. In regard to the latter, the authors will discuss the way in which Dickinson College began a new program of library services to study abroad students, and present a Goucher College librarian's experience as a collaborative participant in a study-abroad program. 相似文献
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《The Reference Librarian》2013,54(69-70):69-76
Summary Adult students face several challenges in their encounters with the new computerized library of today. Having been out of school for several years many adult students are unfamiliar with the computerized revolution that has taken place within the library. Reference librarians on the other hand, face several challenges in helping adult students become familiarized with the new technologies. This article discusses some of the challenges both adult students and reference librarians face at Cuesta College, a mid-size community college in San Luis Obispo, California. Successful techniques for addressing some of these challenges are also exemplified. 相似文献
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《The Reference Librarian》2013,54(67-68):69-83
Summary For the past twenty-five years, the Slavic Reference Service has been providing specialized bibliographic and information reference service to the community of students, scholars, and librarians in the field of Slavic Studies. This service includes the verification, location, and acquisition of rare monographs and serials, and answering both ready-reference and in-depth research questions. The Internet and e-mail have provided a new medium by which we are able to expand our services both to our traditional community of users in the Slavic field, and also to the general public. The expansion of our services has cause us to reconsider our methods of providing reference service in a virtual reference environment. 相似文献
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Abstract Over the last decade, an increasing number of academic institutions have built satellite campuses and developed online courses to meet the needs of distance learners. As these academic institutions have expanded, demand for library service has increased significantly. In an attempt to expand its course offerings to distance learners, Regent University began offering online courses during the early 1990s, and it also developed a new satellite campus. As the Regent University Library has explored new and varied ways to serve students on the new satellite campus and other distance learners, the implementation of services has been challenging, but rewarding, for the library staff. 相似文献
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《图书馆管理杂志》2013,53(1-2):383-392
Abstract This institution is in the process of establishing a graphical interface, Web-based MOO [Multi-User Dungeon, Object-Oriented], both to create a forum for synchronous library instruction and to serve as an online meeting place for off-campus students, who are otherwise without a learning community. This paper describes the development of that service and outlines its strengths and weaknesses. 相似文献
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《Journal Of Access Services》2013,10(4):115-127
Abstract This article presents the experience of Circulation Services at Booth Library, Eastern Illinois University, during a 31-month relocation to temporary facilities while the building was undergoing renovation. The move to temporary locations presented new challenges and required unique solutions. Issues such as the rationale for the move to the temporary facilities, the organization of the temporary branches, the delivery service, preservation and security, staffing issues, and the role of student workers are discussed. The article recommends extensive planning prior to a move to temporary facilities, as well as the adoption of a flexible approach during the duration of the stay in the locations. 相似文献
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《The Reference Librarian》2013,54(75-76):163-172
Summary Emerging technologies continue to offer librarians new opportunities to improve user services. Comment and query links on some library web pages are absorbing a significant share of the customer service workload previously handled by traditional reference desks. Fa miliar types of patron problems of course continue to crop up at the “vir tual reference desk.” New and different aspects of patron problems also appear. Originating with the experiences of a research university li brary's web group in dealing with incoming user messages, this study examines the challenges as well as advantages of dealing with “problem patron” phenomena in a virtual environment. 相似文献
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《图书馆管理杂志》2013,53(1-2):371-382
Abstract This paper will address the issues involved in establishing a statewide system of library support for distance learners and the ongoing challenges to be met. A primary consideration is how to establish continuity of service and provide an integrated experience for the user, despite contingent funding and distributed responsibility. Issues include selection of and access to electronic resources, improvements to Interlibrary Loan services, inter-library cooperative agreements, and providing and promoting reference services for students and faculty of multiple institutions. 相似文献
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《Public Services Quarterly》2013,9(3):13-19
Abstract Librarians on Location is an innovative project implemented at the University of Central Florida and is designed to move reference service out of the library to meet the needs of students. At two campus locations outside of the library, librarians use a wireless laptop to provide reference service and demonstrate library resources. The intent is to proactively meet the information needs of those students and faculty who might otherwise remain unaware of the extensive resources provided by the library. The nature of the project also addresses differing information-seeking styles in an informal setting. Because of the location in different buildings on campus, the project enhances the library's visibility to faculty, administrators, and students. Librarians on Location is one part of an ongoing and innovative outreach program at the University of Central Florida Library. 相似文献