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1.
《Public Library Quarterly》2013,32(1-2):199-203
SUMMARY

Small city libraries often face pressure to join county systems, but the flexibility of being independent permits opportunities for service that bigger entities cannot offer. In addition, the personal touch helps distinguish libraries from other information providers such as book stores or internet services. Programs can be developed and offered on a few days' notice, without a lengthy approval process. Individual attention, such as delivering books to the doorstep of a shut-in patron, is routine. This article makes a case for independent libraries to remain that way.  相似文献   

2.
Abstract

This article describes the current distance education environment for university libraries and the distance education library services for faculty and students. The authors surveyed selected Association of Research Libraries (ARL) members to determine current services and the changes in distance education library services since the 1996 ARL SPEC Kit Survey. The 2003 survey included the library services listing from the “Guidelines for Distance Learning Library Services: A Draft Revision,” prepared by the Distance Learning Section of the Association of College and Research Libraries, ALA.  相似文献   

3.
Facebook is an extremely popular social networking site with college students. Many academic libraries have created their Facebook profiles to reach more users. This article studies the Facebook presence of Association of Research Libraries (ARL) member institutions, particularly academic ones. Their Facebook pages are analyzed comprehensively in terms of content, launch time, and popularity. The majority of these libraries maintain at least one Facebook page whose content typically focuses on library events, resource updates, etc.  相似文献   

4.
Abstract

In this study, researchers used basic qualitative research to understand the spaces, resources, and services available to K12 students in their school libraries. Using observation and semi-structured interviews with K12 teacher librarians, this research allowed for a comparison of the K12 and post-secondary environments through which the authors were able to identify similarities and differences in function and service. In this article, the authors explore strategies to ease the transition of K12 students to the college environment, including collaboration between post-secondary and K12 libraries, robust orientation programs, and alignment of information literacy initiatives. This article adds to the body of college readiness literature and suggests avenues for future research.  相似文献   

5.
ABSTRACT

Given the many changes in our students and their study and research practices, libraries are finding it necessary to seek new ways to reach these students. The Undergraduate Library at the University of Illinois at Urbana-Champaign created a new model to do so. Librarian's Office Hours are a hybrid of reference and instructional services that fulfill the dual purposes of meeting the needs of term paper research counseling and library workshops. This article discusses the strategies involved in the creation and implementation of this service and examines suggestions for the future of such a service.  相似文献   

6.
7.
This review was conducted to identify articles written about Geographic Information Systems (GIS) services offered in the United States (US) and Canadian university and college libraries. In the early 1990's, the Association of Research Libraries (ARL) GIS Literacy Project, in partnership with Environmental Systems Research Institute (ESRI), helped enable ARL member libraries to create GIS services within their libraries. By the mid to late 1990's, librarians from academic institutions began to write articles that discussed how their library developed GIS services and the components involved with operating a GIS service. Writing about GIS services in academic libraries continued on into the 2000's and 2010's. This review of the literature will document the areas of staffing, service, technology, and data provision for GIS service units from three decades (1990's, 2000's, and 2010's).  相似文献   

8.
Abstract

During the 2001-2002 academic year, Augustana College Library (Rock Island, IL) and St. Ambrose University Library (Davenport, IA) began a unique joint venture of peer observation between the reference staff members of the two libraries. Librarians from each college took turns visiting the other library and conducting peer observations of reference desk service. Although the reasons each library had for initiating this venture differed, both libraries benefited from this project. This article discusses the development of the program, the results, and plans for the future.  相似文献   

9.
Abstract

In spring 2006, 404 medium-sized academic libraries participated in a survey to determine their reference-staffing practices. A medium-sized academic library is one affiliated with a bachelor's degree granting institution where the FTE enrollment is 3,000-9,999. Libraries reported their type of service model, number of questions asked, number of staff, variety of service points, types of staff utilized, hours and other factors used to make staffing decisions.

What are the staffing practices in reference departments at medium-sized academic libraries? How many reference and non-reference librarians are scheduled to work at reference service points? How many questions are typically asked during a week? Are students or support staff utilized? What type of model is most prevalent-one central desk with one librarian, several distributed desks with one or more staff members, a tiered service model or something else? What factors do reference managers consider when determining the hours and types of staff scheduled? These questions, and more, are explored in this report.  相似文献   

10.
ABSTRACT

This article uses the case study of developing a collaborative “out-of-hours” virtual enquiry service by members of the Northern Collaboration Group of academic libraries in the north of England to explore the importance of communication and collaboration between academic library services in enhancing student learning. Set within the context of a rapidly changing UK higher education sector the article considers the benefits and challenges of collaboration and the contribution of library services to the student experience. The project demonstrated clear benefits to student learning and evidence of value for money to individual institutions as well as showing commitment to national shared services agendas. Effective communication with students, with colleagues and stakeholders in our own and other Northern Collaboration member institutions, and with OCLC, our partner organization, was a critical success factor in the development, promotion, and uptake of the new service.  相似文献   

11.
《The Reference Librarian》2013,54(79-80):163-181
Summary

This article explores the opportunities that real-time digital reference service can offer to a variety of library settings from the independent public library to the large multi-campus university or the multi-national corporation. There are many occasions when a real-time digital reference service will be the optimal solution for a portion of a library's reference service. The authors' goal is to offer their original ideas, and examples from the literature, that will stimulate thought about real-time digital reference services that could be offered by your libraries. The numerous ideas and examples should provide the reader with workable methods for extending the reach of reference service to under-served populations.  相似文献   

12.
Abstract

Historically, non-lawyer patrons in law libraries have been viewed with discomfort, and library services, even in libraries open to the public, have been geared toward members of the legal community. However, changes in both the needs of the public and in the demographics of library patrons are challenging the traditional allocation of services in public law libraries. This article discusses the reasons for the traditional allocation of services, the cultural and economic forces that are bringing the public to law libraries in greater numbers, and new modes of service that can better meet the needs of public patrons.  相似文献   

13.
《Public Library Quarterly》2013,32(3-4):199-214
SUMMARY

In the aftermath of the 2004 and 2005 Gulf Coast hurricanes, public libraries played many important roles in their communities, though ensuring access to vital information may have been the most critical service. This article explores the participation of public libraries in the recovery of their communities, the implications of this involvement for the place of public libraries in society, and lessons learned and recommendations for public library disaster planning. As this article demonstrates, public libraries successfully provided a range of disaster preparedness and recovery services that were not provided and could not have been provided by other government agencies.  相似文献   

14.
《The Reference Librarian》2013,54(83-84):251-262
SUMMARY

The Hanford Technical Library of the Pacific Northwest National Laboratory and the Max E. Benitz Memorial Library of the Washington State University Tri-Cities Branch Campus have functioned both separately and in combination since moving into the same space within the Consolidated Information Center in 1997. The libraries have successfully partnered to serve different clientele at a combined reference desk since June 1997. Although having separate staffs, catalogs, and collections, the libraries share a single reference/information desk. The reference staffs work together to serve a very diverse clientele including students, faculty, engineers, scientists, contractors, regulators, and the public. The combined libraries offer significant benefits to both library staffs and their users. The libraries have expanded access to collections and information expertise, enhanced staff training opportunities, and provided additional hours of reference service to patrons while at the same time maintaining the individual identities of the two libraries.  相似文献   

15.
16.
E-Mail Reference     
Summary

This article begins by summarizing national findings of e-mail reference services in academic and public libraries. It next describes types of e-mail reference services as well as commonalities, differences, appearance of the question form, audience, and turnaround time for selected Colorado libraries. The article then focuses on giving a detailed overview and analysis of two years of Colorado State University's e-mail reference experiences. The number, type of question, who/where the questions come from, and to whom the questions are sent are examined. The unexpected uses of the service are identified. Lastly, broader issues to do with e-mail reference services are discussed. This article is based on a presentation given at the Internet Librarian2000 conference.  相似文献   

17.
ABSTRACT

Hospital libraries serving military bases offer a different perspective on library services. Two libraries located on islands in the Pacific Ocean provide services to active duty service men and women, including those deployed to other regions of the world. In addition, these hospital libraries serve service members’ families living on the base, and often citizens from the surrounding communities.  相似文献   

18.
《The Reference Librarian》2013,54(69-70):103-112
Summary

College campuses are faced with an ever-increasing number of adult undergraduates, some of whom are returning to complete degree programs, while others are coming to college for the first time. In order to teach these adult learners effectively, colleges must recognize that they have academic and social needs, as well as life experiences, that are different from those of the traditional-aged undergraduates, and adapt their educational approaches accordingly. Adult students' experiences with and beliefs about libraries and information technology also differ from those of younger students. This must be taken into account when providing library instruction to this population.  相似文献   

19.
Abstract

A new library in San José opened on August 1, 2003. This library is the result of a unique collaboration between San José State University Library and the San José Public Library. The planning for this new library highlighted merging several key areas of operation, including Government Publications. Several years before the two libraries merged, the University Library merged government publications reference functions into the general reference service of the Reference department. Depository library status at the federal and state levels impacted the planning and implementation stages. This paper discusses the background, planning, and implementation of merging the reference service for government publications, first within an academic environment and then in the unique joint library environment.  相似文献   

20.
ABSTRACT

Digital libraries continue to flourish. At the same time, the principles of user-centered design and the practice of usability testing have been growing in popularity, spreading their influence into the library sphere. This article explores the confluence of these two trends by surveying the current literature on usability studies of digital libraries. This article focuses on the methodology of studies of multimedia digital libraries.  相似文献   

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