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1.
ABSTRACT

Citizens, including those living in poor and developing countries, need equitable access to information daily to satisfy their diverse and multiple information needs. In this information age and information economy era, easy and instant access to information and knowledge, which are inevitabilities for socio-economic development, cannot be overemphasised. With rolling out of public libraries even in disadvantaged rural communities due to the library conditional grant in South Africa, the study is aimed at investigating factors influencing the Internet access and use in public libraries in Limpopo. The study adopted a qualitative research approach. The twenty four users of three rural, semi-rural and urban public libraries were selected through convenience sampling. A well-placed government official of the Department of Sport, Arts and Culture was purposively selected. All informants were interviewed face to face to collect data. The study found that, although public libraries studied have networked computers for the Internet access and use, there are many challenges. The officials of the relevant department need to study the recommendations of this study to ensure that the people have digital access in public libraries to mitigate the diverse socio-economic challenges they are facing to improve their lives.  相似文献   

2.
《Public Library Quarterly》2013,32(1-2):27-42
SUMMARY

This article explores a number of variables which can contribute to the quality of public access computing and Internet services that public libraries provide their communities. Through this exploration, the article offers several insights and implications for the development and implementation of high quality public access computing and Internet services which increasingly technology-savvy users expect from service providers. A key focus of the article is determining the extent to which some public libraries can reasonably provide high levels of network-based services given staff, budgetary, and other constraints and challenges.  相似文献   

3.
ABSTRACT

Purpose: The present study aims to determine and compare the views of directors and users of public libraries on the use of social media for the marketing of library services.

Methodology: Data collection was done through two researcher-made questionnaires, one from the viewpoints of directors and one investigating the views of users. The questionnaires’ validity was done by four libraries and Information Science professionals, and the reliability was determined by the Cronbach’s alpha coefficient. The statistical population of this research is made up of all directors and users of 12 public libraries of the city of Isfahan, one of the largest cities in Iran.

Findings: In users’ viewpoints, the “interaction capability” is the most important feature that social media marketing can have in libraries. From the viewpoints of the directors, “creating a true picture of the role of the library” and “informing users about library services” are among the most important reasons for the marketing of libraries in the social media. From the perspective of both groups, the Telegram is the most appropriate medium for the marketing of library services.

Results: To maintain their customers and their market position, libraries need to use more exciting tools such as social media for marketing. Library directors of this study emphasized on this fact and 79.1% of users expressed interest in receiving library information through social media.

Value: The findings of this study would help the library directors to better decide on the marketing of their library services in social media.

Type of the study: Scientific-Research  相似文献   

4.
Public libraries in Kenya were established with the aim of providing information services to the general public. The Kenya National Library Service (KNLS) is responsible for providing services through its library network across the country. In the past, to combat illiteracy, the library launched various initiatives, including mobile services and community libraries. The public libraries are in a transition period of moving from paper library services to incorporate modern digital technologies for information access. This article addresses the progress from predigital to the present, examining difficulties and challenges faced in adopting new technologies in the modern information age.  相似文献   

5.
In a world characterized by the use of rapidly advancing technology, public libraries are championing the rights of the individual to equitable public access to information provided over the Internet. But beyond general connectivity, libraries are also facilitating citizens' access to networked community information (CI) by actively linking users with relevant sites, by hosting pages for other service providers, and by participating in community networking initiatives. For individuals, the availability of networked CI means that they can access it at anytime and from any place, including the home, office, and public library. This article reviews recent trends in the networked CI literature, including public library involvement, and then discusses a major study underway for which multiple methods are being used to collect data from users, librarians, and service providers in three states. Particular attention is given to explaining the use of theory specification to apply Dervin's sense-making framework in an online environment.  相似文献   

6.
数字图书馆与读者服务——结合“公共图书馆宣言”研究   总被引:1,自引:0,他引:1  
桑良至 《图书馆杂志》2002,21(9):14-15,73
数字图书馆建设起来后,图书馆事业的任务、服务目标与服务内容都有了很大的变化。但是图书馆的基本性质没有变,图书馆事业的宗旨没有变。图书馆仍然是普及教育、普及文化、传播知识与信息的机构。图书馆应该仍然是一个公益性的事业。性是图书馆实现其工作目标与工作宗旨的基本保证。  相似文献   

7.
图书馆开展社区公共卫生服务是图书馆的使命与社会教育职责在社区发展中的表现形式。本文通过对比国内外图书馆开展相关服务的实践,总结出当前我国图书馆开展公共卫生信息服务存在的主要问题,论述了图书馆开展公共卫生信息服务需要坚持的基本原则、工作目标和实现路径,提出了图书馆开展社区公共卫生信息服务的工作方针、角色定位、工作目标、内容体系等。  相似文献   

8.
With the continuing trend of deinstitutionalizing persons with physical, mental, and emotional disabilities, and the development of community based housing and social services to these populations, libraries are acquiring potential users with special needs which many libraries and their collective staffs are ill prepared to serve. This article describes these populations, examines some of the information needs, and presents methods of providing service and a rationale for community outreach. The state program in Rhode Island is outlined, describing efforts to reach community residents through their public libraries and the state operated Bookmobile.  相似文献   

9.
This arlicle describes the general situation of information services in rural public libraries in the context of the changing nature of rural America. The limitations and barriers faced by rural libraries and residents in obtaining the information they need and want are examined. Examples are presented of libraries which are taking advantage of new information technology and developing new concepts of networking to provide information services to rural residents. The work of these libraries also illustrates factors leading to successful provision of reference services in rural public libraries.  相似文献   

10.
This study demonstrates that public library Information and Referral services can reach a greater number of disadvantaged persons through outreach. A project was designed to determine which outreach methods were effective in motivating lower income persons to use I&R. Methods evaluated were: personal contact, publicity, advertising, informative pamphlets, and workshops. Results indicate that personal contact with agencies and community groups is effective in motivating target populations. as measured by a large increase in agency referrals as the users' source of information about l&R. Although traditional publicity techniques have little effect, workshops and informative pamphlets were useful in reaching subgroups of the target population. By using a good mix of outreach methods, low income calls as a percent of total inquiries increased twofold.  相似文献   

11.
现代公共图书馆为保障民众信息获取权利而存在的社会机构,必须重视与民众紧密联系着的推广工作。当前国内部分公共图书馆的发展困境与图书馆推广服务开展不力有关。文章以淅川县图书馆为例,在分析其发展环境和发展策略的基础上,总结经验,得出有普遍意义的公共图书馆发展策略。  相似文献   

12.
As the popularity of public libraries continually grows, they are becoming the hub of the community. With this, each library has to constantly provide services, materials, and space catered to each category of patron. While many focus their efforts on children and teens, older adults are becoming a much more significant division with the patron population. This paper discusses the information needs of all senior citizens, specifically when paired with today’s public library, as well as many of the resources public libraries have put into place, in order to deliver the materials, accessibility, outreach, and workshops needed.  相似文献   

13.
Column Editor's Note. As the Column Title indicates, this column brings Global Perspectives to the Journal of Library Administration. Library administrators in different types of libraries share case studies, research, reports, or articles from a wide variety of geographic locations outside of North America. Prospective authors are invited to discuss possible future contributions with the column editor at: .

The article presents the project Spatial Analysis of the public library network in Slovenia; the approach, related work, methods used, main findings, impacts, and transferability to other environments. The network of public libraries in Slovenia is quite well developed and consists of slightly over 1,000 service points, i.e., local libraries, their external service points, and bookmobile stops. Public libraries are one of the pillars that preserve the Slovenian language and enhance the local social life. The travel distance to the nearest library is highly important, even more when taking into account social gatherings, access to online databases, and participation in educational and other meetings. Spatial analysis has been performed by using the methods of geographical information systems. A part of the project is also the development of a lightweight Web geodatabase/geoprocessing tool for the planning of library services. Library administrators could directly and easily use the tool for daily and strategic planning to analyze in detail the spatial level of the sociodemographic characteristics of the potential users in the vicinity. The findings have shown significant differences among regions, recommended improvements of the library network, suggested the refinement of the role of the library services according to the perceived needs of the local people, and confirmed the importance of the mobile libraries for rural and remote areas.  相似文献   


14.
ABSTRACT

The achievement of social justice, which implies the development of collections and the design of services for different user groups, is an objective present in the mission of public libraries. Since the 1950s, Croatian public libraries have been continuously developing collections and services for different user communities. However, one user community has remained largely unrecognized – LGBTIQ people. Therefore, the aim of the research presented in this paper is to examine the importance of the role of public libraries in the life of the LGBTIQ community in the Republic of Croatia. With a sample of 259 respondents, information behaviors, attitudes and experiences of LGBTIQ people in relation to public libraries have been examined via an online survey. In particular, this study explored the extent to which members of public libraries differ from non-members. The obtained results should contribute to a better understanding of the information needs and behavior of members of sexual minorities and help bring this group of users closer to (Croatian) public libraries by ensuring that libraries more adequately respond to their needs.  相似文献   

15.
公共图书馆与政府信息公开   总被引:31,自引:1,他引:30  
《政府信息公开条例》实施给公共图书馆带来了挑战和机遇。国外公共图书馆政府信息服务有多样化的形式和良好的效果。目前我国公共图书馆政府信息服务的主要内容,应是对政府信息进行科学组织、加工整合、深度揭示,以方便利用;创新服务方式方法;积极介入当地政府信息公开目录、指南、索引、摘要的编制工作。急需建立政府信息及时、完整进入公共图书馆的制度保障;落实各级政府为公共图书馆开展政府信息服务提供必要保障的规定。参考文献24。  相似文献   

16.
李臻 《图书馆》2021,(4):39-46
信息社会,虚假信息正在对社会发展与社区和谐产生破坏性的影响,公共图书馆对此应加强应对。文章通过回顾2020年国际图书馆界参与新冠肺炎疫情防控与虚假信息的治理过程,对虚假信息的本质与特征进行分析,对我国公共图书馆开展公众信息素养教育的相关政策、理论与实践进行比较研究,并从融入社区生活、构建教育共同体、探索合作机制、完善基础设施、提供嵌入式服务、培养批判意识与能力、打造可信赖的信息源、加强技能培训与信息服务、引导用户正确利用信息等九个方面提出应对策略。  相似文献   

17.
余胜 《晋图学刊》2011,(6):51-54
公共图书馆开展普法服务是承担社会责任的体现,是履行社会教育职能的要求,是进行服务创新的举措。本文总结、梳理了我国公共图书馆开展普法服务的实践和做法,对公共图书馆进一步做好普法服务进行了探讨。  相似文献   

18.
公共图书馆弱势群体服务实效及解决方案   总被引:5,自引:0,他引:5  
现实中的公共图书馆弱势群体服务受到冷遇,知识援助社会影响力有限。其原因可以归结为:弱势群体图书馆服务与其需求存在差异;公共图书馆的社会排斥性问题;图书馆服务的有限性成为弱势群体利用图书馆的障碍;弱势群体自身对图书馆的认知有限。公共图书馆弱势群体服务必须大开免费之门,加强与政府的公共关系,引入志愿者服务机制,做好群体需求调研,通过延伸服务让尽可能多的群体成员成为知识援助的受益者。  相似文献   

19.
This article presents an overview of the methods, findings, and the general implications of the 2007 Public Libraries and the Internet study. This annual study has chronicled public libraries' provision of Internet access to patrons and a range of related issues since the early 1990s. The 2007 study focused on the provision and maintenance of Internet access and services, infrastructure issues, community impacts of the technology, training, library technology funding, and e-government roles of public libraries. This article details these findings, exploring how the 2007 data compare to previous studies. It also considers the implications of these comparisons in terms of the levels of service that libraries are able to provide, the challenges that libraries face in providing these services, and the ways in which communities and governments rely on public libraries to guarantee public Internet access.  相似文献   

20.
《The Reference Librarian》2013,54(67-68):111-130
Summary

Early in 1997, full Web access was added to Babson Library's public workstations. In a few short months, library computers became a mecca for neighborhood youth. The library's “open door” philosophy and Springfield College's strategic vision to strengthen campus/community ties brought the library to the forefront of actively developing services for community youth. An outreach program for community youth was designed to address the issue of computer access. The development of the program involved the entire library and provided an opportunity for collaborative interaction among the library, related campus programs, and community agencies. Its impact on the library brought to the forefront the debate between “academic service” and “community service.”  相似文献   

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