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1.
This study explores how differences in three communication‐related structures central to organizational work—coordination methods, workplace technologies, and feedback cycles—influence organizational members' experience of eleven dimensions of time—flexibility, linearity, pace, punctuality, delay, scheduling, separation, scarcity, urgency, and present and future time perspectives. Analyses of data from five residential services departments in a West Coast University revealed that differences in coordination method, technology type, and feedback cycle characteristics helped to shape members' experience of ten dimensions of time—flexibility, linearity, pace, punctuality, delay, separation, urgency, scarcity, and future and present time perspectives. As hypothesized, members of work groups whose feedback cycles included an extended task completion interval and high task variability exhibited a greater future‐time perspective than group members whose feedback cycles were characterized by brief intervals and low task variability.  相似文献   

2.
Robert Craig's constitutive meta-model of communication reminds us that while communication scholarship may feel like discovery of communication's natural properties, it is also often (if not always) on a path to invention of new possibilities and reconstitution. The constitutive meta-model suggests that every theory of communication is also a design language for communication, and that design itself may be a path to theory development. Design inquiry can be conducted in all subdisciplines of communication, incorporating and contributing to widely disparate communication theories. Design work itself takes many forms, producing artifacts as diverse as individual messages, persuasive campaigns, interaction protocols, large-scale participation frameworks for public decision-making, and more. This special issue explores design scholarship in the field of communication, with five original essays representing different subfields and different theoretical approaches. In this introduction, we argue that design work is more than application of theory; design itself is a theory-building enterprise. It is a distinct form of inquiry that builds new knowledge, complementary to, but different in kind from, empirical and critical scholarship.  相似文献   

3.
Inspectors of nuclear power plants manage information to make plants safer and to monitor and evaluate adherence to regulatory requirements. Integrating grounded practical theory and communication as design (CAD), we investigated the collective design of and practice of status meetings—a pair of daily meetings meant to manage information about the day-to-day safety oversight of nuclear power plants. Our analysis focused on (1) the problems these status meetings were meant to address, (2) the techniques participants used or proposed to address them, and (3) the situated ideals reflected in the designs for and practice of these meetings. Clustering the techniques illuminated designable features of status meetings (e.g., what, how much, and how to communicate, turn-taking, timing, pacing, and audience). We extend work on CAD by conceptualizing and investigating collective design work, focusing on the fit, function, and fragmentation of approaches to status meetings. We also contribute to the theory and practice of organizing for safety and reliability by making recommendations for coping when communication processes informed by best practices nonetheless produce persistent, irresolvable tensions that complicate the enactment of safety.  相似文献   

4.
Crowdsourcing relevance judgments for the evaluation of search engines is used increasingly to overcome the issue of scalability that hinders traditional approaches relying on a fixed group of trusted expert judges. However, the benefits of crowdsourcing come with risks due to the engagement of a self-forming group of individuals—the crowd, motivated by different incentives, who complete the tasks with varying levels of attention and success. This increases the need for a careful design of crowdsourcing tasks that attracts the right crowd for the given task and promotes quality work. In this paper, we describe a series of experiments using Amazon’s Mechanical Turk, conducted to explore the ‘human’ characteristics of the crowds involved in a relevance assessment task. In the experiments, we vary the level of pay offered, the effort required to complete a task and the qualifications required of the workers. We observe the effects of these variables on the quality of the resulting relevance labels, measured based on agreement with a gold set, and correlate them with self-reported measures of various human factors. We elicit information from the workers about their motivations, interest and familiarity with the topic, perceived task difficulty, and satisfaction with the offered pay. We investigate how these factors combine with aspects of the task design and how they affect the accuracy of the resulting relevance labels. Based on the analysis of 960 HITs and 2,880 HIT assignments resulting in 19,200 relevance labels, we arrive at insights into the complex interaction of the observed factors and provide practical guidelines to crowdsourcing practitioners. In addition, we highlight challenges in the data analysis that stem from the peculiarity of the crowdsourcing environment where the sample of individuals engaged in specific work conditions are inherently influenced by the conditions themselves.  相似文献   

5.
This paper compares publishing in two European countries with fixed respective free book prices: Germany and Sweden, when it comes to the phenomenon vertical integration. Concentration of media ownership is a central issue in today’s global publishing industry and large international media groups are consolidating at a fast pace, taking over more and more links in the value chain of books. One of the foremost examples is Amazon—established in Germany and fast expanding in Europe, but not yet present in Sweden. This paper presents a broad overview of the two markets and interviews with several actors in the German and Swedish book trades are analyzed and compared. Amazon’s impact on the respective book markets as well as strategies for independent publishers are discussed. The question whether concentration of media ownership in the book trade affects publishing and distribution of “quality literature” is also raised.  相似文献   

6.
Abstract

Community support systems (community platforms) that are providing a rich communication medium for work‐ or interest groups are gaining more and more attention in application areas ranging from leisure support and customer support to ‘knowledge management. One of these application areas is the support of teaching and research activities in universities. In this article we first identify possibilities for community platforms in universities and present some applications at Technische Universität München (TUM). From the current situation at TUM we motivate that a key feature of future community platforms has to be interoperability, and concentrate on how to provide interoperability in general, and how we are doing it in the environment at TUM. In particular we focus on service independent identity management as one central aspect of interoperability.  相似文献   

7.
The sudden rise in the number of games courses in Communication departments necessitates examination about how those courses operate, not only to define best practices but also to describe the phenomenon as grounded in communication. Through a series of interviews with games professors primarily located in Communication departments at various institutions, the study delineates the commonalities between game courses and discusses issues of course design, materials, and classroom facilities. The article examines these courses as game spaces to identify how games courses operate in fundamentally different ways than other courses in Communication. The article then outlines how games classes might improve by capitalizing on the strengths—as well as mitigating the weaknesses—of game spaces.  相似文献   

8.
“How we done it good” publications—a genre concerning project-based approaches that describe how (and sometimes why) something was done—are often rebuked in the library research community for lacking traditional scientific validity, reliability, and generalizability. While scientific methodologies may be a common approach to research and inquiry, they are not the only methodological paradigms. This research posits that the how we done it good paradigm in librarianship reflects a valid and legitimate approach to research. By drawing on the concept of research through design, this study shows how these how we done it good projects reflect design methodologies which draw rigor from process, invention, relevance, and extensibility rather than replicability, generalizability, and predictability. Although these projects implicitly reflect research through design, the methodology is not yet explicitly harnessed in librarianship. More support for these types of projects can be achieved by making the legitimate design framework more explicit and increasing support from publication venues.  相似文献   

9.
This essay examines how William James’s radical empiricism deals with indeterminism and formulates a central issue in contemporary communication theory; incommensurability. A close textual reading of James’s initial approach of indeterminacy as chaos is provided and I argue James subsequently reformulates this as the problem of incommensurability in his radical empiricism. In this way, James overcomes a chaos/order dualism that continues to orient much communication theory. I examine three post-positivist theories of communication — Pearce & Cronen’s Coordinated Management of Meaning, Habermas’s Theory of Communicative Action, and Mosco’s Political Economy of Communication – in light of this finding and consider its implications for pragmatist projects in communication. It is suggested that although John Durham Peters’s Speaking into the Air anticipates many of these findings, recovering James’s radical empiricism can facilitate the reconstruction of a pragmatist tradition of thougt subsequently developed through George Herbert Mead and John Dewey.  相似文献   

10.
Interviewing is a much used methodological tool in communication and other social sciences. For discourse analysts, interviewing is often judged to be both overused and poorly used; to understand communicative life, researchers should be observing interaction rather than asking people to report their stories, experiences, or beliefs. As discourse scholars we agree with many of the criticisms fellow discourse scholars have made, but we disagree that interviewing should be avoided. Our paper has two purposes. The first is to describe an interview design and interpretation issue that needs attention. The issue is the effect of an interviewer's institutional positioning on interview answers, a concern that only becomes visible when we look at actual interview interaction. The second purpose is to sketch out an approach that takes interview interaction and the troubles that arise in it seriously while also addressing the substantive topics/issues that motivated interviewing in the first place. After reviewing the major challenges of research interviewing, we analyze interview excerpts in two different research projects. We show how interviewers' institutional positionings caused misalignment and interactional trouble. In the conclusion we consider how to understand and use these kinds of unavoidable interactional troubles to arrive at interesting and persuasive interpretations of the topical foci of interviews.  相似文献   

11.
“Broadcasting” is often cast as an outdated term—we are constantly told that we are in the midst of a digital/social media revolution that will make the unidirectional, mass communication model obsolete. In response, we argue that to consider the continued relevance of terms like “broadcasting” in an era of electronic media is to neither hastily disregard the legacy of these terms, nor cling to them too rigidly. In this special issue of the Journal of Broadcasting and Electronic Media written and edited by graduate students, we begin a new thread in the longstanding conversation about what it means for media to be “old” and “new.” While this distinction is not one we should take for granted, the articles in this issue all show how we can strategically approach the intricate intersections and interconnections of different media, old and new. As such, this issue collectively calls our attention not to the familiar trope of “old against new,” but rather to the tensions that arise around a “coming of age.” Presenting a wide range of international scholarship from graduate students across many different disciplinary backgrounds, topical literatures, methodological approaches, and theoretical frameworks, this special issue represents an emerging approach to what it means to study broadcasting in an era of electronic media.  相似文献   

12.
《Communication monographs》2012,79(3):376-392
This analysis of the rhetorical styles of New Orleans Mayor Ray Nagin—in the aftermath of Hurricane Katrina—and the former New York City Mayor Rudolph Giuliani—following the destruction of the World Trade Center on September 11—outlines the characteristics of what we term “restorative rhetoric.” We demonstrate how restorative rhetoric functions in situations of natural disasters and acts of terrorism, and we distinguish it from other crisis response frameworks. Through this examination, we establish the features of restorative rhetoric that reflect a clear process for managing these unique crisis situations—whereby image restoration is not the primary goal. Further, we argue that these unique types of crises prompt a unique type of rhetorical response; one that combines strategic communication—to alleviate risk and restore public safety—with a deeper, more humanistic communication—to focus on more substantive issues of crisis leadership. It is this unique response that exemplifies restorative rhetoric. Features of this form of rhetoric include: (1) initial reaction; (2) assessment of the crisis; (3) issues of blame; (4) healing and forgiveness; and (5) corrective action and rebuilding through a rhetorical vision. Finally, we conclude that both Giuliani and Nagin employ restorative rhetoric in an attempt to restore hope after tragedy.  相似文献   

13.
ABSTRACT

Eye tracking offers researchers an opportunity to collect an objective assessment of visual behavior. Visual behavior—referring broadly to metrics and measures of gaze positioning and movement—has been used to assess variables including exposure time, cognitive processing, prominence, and (visual) attention. Over the past decade, communication science researchers have increased their use of eye-tracking methods in published articles. During that same period, technological innovations have made eye-tracking units more affordable and accessible to interested researchers increasing the likelihood that eye-tracking research will continue to increase in the field. In this article, we provide information on eye tracking in hopes of improving the quality and reporting of eye-tracking research in communication. The article first provides an overview of basic eye-tracking information followed by a systematic review on the reporting of eye-tracking methods in communication-relevant research. We then provide eye-tracking research reporting recommendations and some ideas about how eye tracking might be integrated into scholarly work moving forward with the aim of improving the transparency and replicability of eye-tracking research in communication science.  相似文献   

14.
Despite the current insecurity within the journalistic profession, there is still some common ground uniting news workers: a shared perception of the role of journalism in Western societies—a social agreement between journalists, media owners and audiences as to what is good journalism. Research has shown that this role rests heavily upon notions of journalists as watchdogs of democracy, and sometimes as pedagogues and interpreters of complex events. However, this role is not static in any sense; it changes along with the news industry and the surrounding society. The question is, how? This article addresses this question by examining the case of Swedish journalists. Empirical support is drawn from the Swedish Journalist Survey, which has been conducted on five occasions between 1989 and 2011, thus providing a unique opportunity to follow changes to a journalistic community over time. The results indicate the far-reaching adaptability of Swedish journalists to new conditions; a liberalization of ideals, such that ideals of objectivity and neutrality are strengthening at a rather quick pace. However, the results also show how they close ranks behind the watchdog ideal, which could be interpreted as an act of resistance.  相似文献   

15.
Media literacy is a term that means many different things to different people—scholars, educators, citizen activists, and the general public. This article reviews the variety of definitions and presents a synthesis of commonalities that most definitions of media literacy share. The review presents an overview of how media literacy has been treated as an issue in curriculum design within the institution of education, and then how it has been treated as an intervention by parents and researchers.  相似文献   

16.
17.
“Welcome to the future of museums” is one of the many rave head‐lines that greeted the reopening of Kelvingrove Art Gallery and Museum in Glasgow, Scotland, after a $60 (£30) million refurbishment. This article charts the course of the project over the 16 years it was in development, tells how it survived a number of major setbacks, and recounts the key strategic decisions that led to the creation of an object‐based, visitor‐centered, storytelling museum that was more successful than we dared hope. The project team aimed to integrate the demands of research, design, conservation, education, and communication in order to bring visitors and objects—in all their richness and complexity—into meaningful contact. This process has been rewarded with unprecedented visitor numbers‐3,000,000 in the first year, in a city of 600,000 people.  相似文献   

18.
Abstract George Brown Goode, a former Assistant Secretary of the Smithsonian in the late 1880s, said that the nature of museum work is not only knowledge creation, but also knowledge dissemination, and, ultimately, learning: “The museum likewise must, in order to perform its proper functions, contribute to the advancement of learning through the increase as well as through the diffusion of knowledge” (1991, 337). Elaine Heumann Gurian noted that: “The use of the Internet will inevitably change museums. How museums respond to multiple sources of information found on the Web and who on staff will be responsible for orchestrating this change is not yet clear. The change, when it comes, will not be merely technological but at its core philosophical” (2010, 95). The catalyst for this change—and for accelerating the pace of change—is Web 2.0.  相似文献   

19.
Contemporary “dyadic” perspectives on symbolic and material exchange emphasize reception or consumption in place of longstanding concentration on transmission or production. Analysis of the dyadic model reveals its limitations and suggests a triadic approach to specify how the resource environment—the integrative “field”—of exchange provides material‐symbolic support for creative action. The historical example of the Hawthorne Studies, in organizational communication, and the contemporary effort of hardware and software designers to derive user‐based approaches to computer‐mediated communication illustrate how (a) consumption‐production; (b) textual; and (c) ritual models can usefully inform (d) a participatory design approach that expands comprehension of the dynamics of triadic exchange.  相似文献   

20.
Abstract The museum landscape has changed dramatically over the last 20 years. Technology has made possible new kinds of interactions, visitor expectations have broadened, competition for time and resources has become increasingly intense, and the buildings serve ever‐more‐complex roles. As a result, interactive designers, including those of us at Second Story, have evolved our skills and approaches to keep pace. This article summarizes many of our observations while sharing some of the best practices that we have evolved to create engaging interactive installations, websites, and experiences. Despite changes in technology and user behavior, a core focus on great storytelling should drive interactive design and serve as the critical element for museums communication and connecting with their visitors.  相似文献   

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