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1.
Abstract

Although widely adopted at university and college libraries in the United States, Electronic Reserve services in Canada have developed at a much slower pace. Based on the results of an extended pilot project for Electronic Reserves at a medium-sized university library in Canada, the author concludes that the most significant barrier to this development is the restrictive nature of copyright law in Canada. Results of an informal survey of university libraries in Canada seem to confirm this assumption. A brief overview of copyright law in Canada as it pertains to Electronic Reserves is discussed, as is the process of copyright reform recently undertaken by the Canadian government. Finally, an argument in favor of a broadened interpretation of ‘fair dealing’ (the Canadian version of ‘fair use’) is made as it may pertain to the development of Electronic Reserves services in Canadian academic libraries.  相似文献   

2.
Abstract

Experienced medical librarians have been recruited by Mayo Clinic to provide contingency staffing. Functioning as just-in-time librarians, a nontraditional staffing plan was introduced in 2016 to affordably lessen stressors caused by fluctuating demands for library services such as literature searching. Contingent medical librarians were also needed to provide staffing coverage during the absences of existing full-time librarians, particularly Mayo’s librarians employed as solo librarians working in hospital and smaller academic libraries. A four-year, nontraditional staffing plan which incorporates contingent medical librarians has proved to be a helpful, affordable, and sustainable staffing alternative for the libraries at Mayo Clinic.  相似文献   

3.
SUMMARY

Telephone reference services have been present in libraries for over seventy-five years. Chat reference services are a very recent addition to library services. Telephone and chat reference share some characteristics and the future of chat reference may be seen through an examination of the history of telephone reference. This article will examine issues of policy, staffing, and technology for telephone and chat reference.  相似文献   

4.
《The Reference Librarian》2013,54(67-68):243-256
Summary

Electronic library services and myriad online resources are shifting the roles and workloads of academic reference librarians. Reallocation of staffing through a differentiated reference desk service model provides time to author curriculum-centered online research guides and tutorials, bibliographies, and webliographies. The expanding electronic information environment also opens new opportunities for teaching partnerships with university faculty. This article showcases a librarian's collaborative work with a history professor, noting student benefits/reactions and implications for future collaboration.  相似文献   

5.
ABSTRACT

As staffing models evolve for academic library service points, online chat reference services require strategic analysis to improve efficiency and effectiveness. This paper will examine the perception of chat reference before and after staffing changes from faculty librarians, staff, and graduate assistants to non-MLIS library professionals and graduate assistants at Florida State University’s a large, public research university library. Our survey explores satisfaction levels and perception of both patrons and library personnel before and after the staffing change.

Our analysis of 197 patron survey results determined that patrons are equally satisfied with non-librarian provision of chat reference services and found chat interactions to be comparable in quality and timeliness to chats staffed by librarians. Our research into staffer survey results revealed a slight decrease in satisfaction with operation of the service, notably in terms of confidence after the staffing transition even though this was not reflected in the patron satisfaction levels. This assessment indicates that library workers are equally as competent in staffing chat reference services as librarians from patron perspectives. As academic libraries continue to measure the value of staffing service desks with librarians, this study will provide relevant insight into how patrons and staffers are affected by changes in staffing models.  相似文献   

6.
Abstract

Library consortia are planning on how their funding, programs, and services may need to change with the societal tumult caused by the 2020 Covid-19 pandemic. Most consortia in North America are either state agencies or non-profit corporations which may have different approaches and options available for solving substantial budget shortfalls. Changes may need to take place in staffing, programs, and services. Some consortia may have financial portfolios which may help on filling-in budget holes. Other consortia have applied for, and received, funds from the Paycheck Protection Program (PPP) to help with staffing. Many library consortia will not see a quick recovery but may have long-term consequences as their member libraries and parent organizations try to recover.  相似文献   

7.
ABSTRACT

New research needs, global developments and local shifts in emphasis are demanding a broader range of interactions by librarians with researchers and are challenging previous staffing structures. Research has a higher institutional profile and academic libraries have responded by creating new roles and staffing models, with stronger linkage across campus as partners rather than supporters. Particular circumstances at National University of Ireland Galway have shaped its Library's staffing configuration for research. These include the emergence of digital scholarship across campus, opportunities offered by a new research building, the growing importance of archives and the publication of a new institutional strategy. Significant reductions in staffing and budget are influential too. Distinctive features in the revised staffing model are organization by function instead of subject, prioritization of engagement with digital scholarship, distributed management of archives and special collections, and a particular emphasis on contribution across multiple teams. This case study reports early gains and challenges.  相似文献   

8.
ABSTRACT

This article presents the results of a web-based survey that examined current tasks performed within Access Services departments in academic libraries and explored future trends in the area. Thirty-four core tasks that rated more than sixty percent on the survey were identified as being common to most Access Services departments. Future trends were examined in terms of staffing within Access Services, use statistics, automation, and services offered.  相似文献   

9.
Abstract

As library service providers for distance learners, we are constantly searching for ways to assist them in their use of library resources. Virtual (real-time chat) reference is yet another tool to utilize in reaching these students. While virtual reference has been around for several years and many libraries offer such services, as a medium-sized institution, Emporia State University took some time to move into providing such a service on a formal basis. Several issues, including staffing and funding, delayed entrance into this arena. It was not until a collaborative academic reference venture among several academic libraries in the state was proposed that the ESU library was able to offer this service. Advantages and disadvantages of the collaboration will be discussed, as well as lessons learned that can be applied to any collaborative project.  相似文献   

10.
Abstract

The John F. Reed Library at Fort Lewis College (FLC) implemented Electronic Reserves in the fall semester, 2003. FLC is a four-year liberal arts college in Durango, Colorado, with just over 4,000 students. Staff members use the Innovative Interfaces, Millennium Integrated Library System with the Course Reserves module along with Adobe Acrobat for scanning documents. The case study provides information on getting started, management of the project, necessary documentation, copyright concerns, implementation, statistics, and future directions.  相似文献   

11.
Abstract

Advances in technology create dramatic changes within libraries. The complex issues surrounding this new electronic, end-user environment have major ramifications and require expert knowledge. Electronic services librarians and electronic resources librarians are two specialized titles that have recently emerged within the field of librarian-ship to fill this niche. Job advertisements listed in American Libraries from January 1989 to December 1998 were examined to identify responsibilities, qualifications, organizational and salary information relating to the newly emerging role of electronic librarian.  相似文献   

12.
Abstract

This study surveyed Government school libraries in Benue State before the creation of Kogi State from Benue. The study was carried out using 100 non-pretested questionnaire forms of which only 70 were returned with sufficient information for analysis and generalization.

The study focused on how over 60 government school libraries, scattered over a large geographical area with a poor road network and few funds, are centrally administered. Further, the study covered the extent of co-operation between school libraries and their relationship to the central administration at the Ministry of Education and other library authorities elsewhere. The acquisition policy, staffing, processing, distribution and inspection, as well as operational standards are discussed and suggestions for improvement are supplied. Possible areas for further research relating to the study are raised in conclusion.  相似文献   

13.
《Journal Of Access Services》2013,10(3-4):119-125
ABSTRACT

The article describes a partnership between two of the libraries at the University of California, San Diego (UCSD) through which two staff in one library worked part-time at the other during the summer of 2006 in order to maximize staffing efficiency among the units, as well as to realize professional development-related goals for the staff involved. The author outlines challenges faced by the project's coordinators, outcomes for the two UCSD libraries, and recommendations for other libraries experimenting with similar staff rotation projects.  相似文献   

14.
As academic library functions and activities continue to evolve, libraries have broadened the traditional library model, which focuses on management of physical resources and activities, to include a digital library model, transforming resources and services into digital formats to support teaching, learning, and research. This transition has affected professionals' roles and activities due to new required skills. This study examines qualifications and skills required of professional positions involved in digital resources, services, and technologies as changing aspects in academic libraries. Data was collected from job advertisements for digital library positions posted in College and Research Libraries News during the nine years from 1999 to 2007. The study verifies shifts in staffing needs and required qualifications with digital focus on collections, services, and technology applications in academic libraries. The results confirm that a digital librarian is an emerging position in academic libraries. LIS educational implications and further investigations to validate the results are suggested.  相似文献   

15.
ABSTRACT

Public and academic libraries continue to have a vital role in providing reference services. As more and more information is only available in electronic form, reference librarians need to reaffirm their core values. Some of the changes happening in reference include smaller reference collections, the disposition of printed reference books, and the increased use of electronic tools. Other topics include different service models for the reference desk, the changing nature of reference questions, and changes in staffing at the reference desk. Finally, the authors speculate about the future of reference services.  相似文献   

16.
Abstract

Implementing any new service or technology can require a process of trial and error. Often, it is useful to introduce the service as a pilot project, so that the staffing issues and technical details can be worked out prior to fullscale implementation. This is especially important at times when staffing and/or budgetary circumstances are uncertain. Doing so can give the library the ability to test technologies and assess the staffing and procedural impacts of a new service, and to make necessary adjustments in the process. At Christopher Newport University, that was the approach taken to implementing electronic reserves services.  相似文献   

17.
Nearly all academic libraries offer course reserves, and most have long considered it a core library service. However, expanding use of course management systems in academia have opened new opportunities for libraries interested in exploring changes to electronic reserves services. Budget constraints and staffing shortages have also led several institutions to consider eliminating or modifying their e-reserves operations. Potentially difficult challenges, however, also accompany making significant changes to often well-established practices.

This environmental scan of selected academic libraries across the United States discusses institutions that have maintained the status quo in e-reserves services, as well as those who have changed or discontinued these services. The article also provides insight on why some of the latter decided to make these changes.  相似文献   

18.
Abstract

Administering special collections within an academic branch library presents challenges in the areas of public services, collection management, facilities planning, and staffing. In art and architecture libraries, special collections can include a variety of materials such as rare books, trade catalogs, builder's guides, graphic and visual materials, artists' books, archival records in many formats, and files of ephemera. Public service issues relating to the administration of special collections housed in an architecture branch library (and its off-site repositories) will be addressed. Collection care and access services will be examined in light of recent technologies.  相似文献   

19.
Abstract

Around the world, building and managing library websites calls for solving problems. For instance, library administrators must resolve technical issues, like broken hyperlinks, as well as organizational issues, like staffing problems. To help libraries deliver services to their patrons, this essay first presents the idea of collaborative advantage as one way to think about problem-solving in library websites. Then, I describe a study of U.S. state government agencies. Finally, I present in detail five best practices for use in library website creation to foster discussion about the costs and benefits of working with third-parties.  相似文献   

20.
ABSTRACT

Academic libraries are at a crossroads, facing increasing competition from other student services within their institutions and from commercial entities that duplicate their services. Examining some broader trends in education leads to suggestions as to how libraries might re-examine legacy services and assumptions and consider new directions. Specifically, the contributions that might be made by areas traditionally considered part of access services are considered. An annotated bibliography is included.  相似文献   

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