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1.
ABSTRACT

As e-resources become more ubiquitous, and the technologies available to access them more sophisticated, libraries have greater opportunities to reach out to global users. However, this same distance means that some users never even set foot in a physical library. This case study will describe how one large academic library started a business, economics, and marketing library online instruction pilot for global users in an effort to replicate library instruction offered at the home institution. Librarians assessed global library use and research needs; prepared unique lesson plans for each global site; and created digital learning objects using synchronous and asynchronous methods to establish an instruction strategy for Business and Economics courses. The goal was to test instruction practices and develop an online instruction template that would be replicable and sustainable for library instruction in other subject areas in New York University Libraries and other institutions.  相似文献   

2.
ABSTRACT

Online instruction is quite prevalent on campuses and within libraries. Librarians are engaged in the creation of learning objects that can either be linked to or embedded within course-management systems. But are those instructional tools designed to best accommodate diverse learners or are they constructed to reflect the teaching and learning style of the designer? Results from a study (a survey of librarians, student usability studies, and interviews) document both considerations made in the creation of learning objects, and the effectiveness of learning objects from students’ perspectives. The findings may be useful for future modifications of these tools (e.g., tutorials, videos, podcasts, and PowerPoints).  相似文献   

3.
Summary

It would be easy to say that technology is complicating things for reference, but things are more complicated than that. Technology should be a system for solving problems, but for many people, both librarians and users, it is the problem. But in some ways it hides an even older problem-understanding things from the user's point-of-view. Contemporary cognitive and educational theories note that we are not paying enough attention to the user/learner, that we do not understand the mental models of those who use libraries, library systems and reference. As more technology is used and complicates systems for users, we should focus more on what users bring to the reference/learning interaction.  相似文献   

4.
Abstract

Millennials, or Generation Y learners, are one of the largest constituencies academic libraries serve today. Understanding how and why these technology-savvy students learn increases the efficacy of information literacy instruction and ensures that libraries remain relevant in the digital age. This article addresses the complexity of the millennial learning phenomenon and its implications for instructional design and teaching in physical and virtual library environments. To situate millennial learning in the context of academic library instruction, this paper takes a large-scale, holistic approach that includes consideration of millennials’ learning styles, emerging technologies, and a multitude of other issues affecting Generation Y learning.  相似文献   

5.
《图书馆管理杂志》2013,53(3-4):471-483
Abstract

A well-designed and user-friendly Web site is essential with the large and rapid increase in the number of off-campus users. Web site usability studies can help ensure that libraries provide effective and efficient access to their Web site for both on-and off-campus users. Formal usability studies, focus groups, and cognitive walkthroughs are usability techniques that can be incorporated into a Web site study. These three techniques will be discussed with real life experiences added in to provide the reader with suggestions of how to and how not to use the techniques.  相似文献   

6.
ABSTRACT

This article discusses the theory of exhibition presentation as a genre, the specific issues of curatorial styles, and the distinct features of exhibitions in libraries. Based on my personal reflections on taking part in curating the Russin Revolution: Hope, Tragedy, Myths exhibition at the British Library, the article discusses the tension between the nature of collections held in libraries and their transformation when turned into an exhibition display, as well as the tension between the purpose of collecting for libraries and collecting for displays. It also presents the author’s experience of the challenges and solutions that exhibitions in libraries normally face. As the number of exhibition projects in all kinds of libraries is growing, the library communities are looking toward a better understanding of how libraries’ special and general collections can function in an exhibition environment and how information professionals can contribute to curatorial practices. Sharing experience about library exhibitions in the wider framework of art and museum curation will help to recognize exhibition curating as a requisite part of librarianship, which might change our perception of libraries and their relations with users now and in the future.  相似文献   

7.
Objective: This study was undertaken in order to determine how health sciences libraries in a ten-state region are using Loansome Doc, with an emphasis on whether this tool continues to be used to serve unaffiliated health professionals. Methods: Usage data were examined and health sciences libraries were administered a survey to determine how they are using this tool. Results: Loansome Doc usage across libraries is low and declining, and a number of libraries do not serve unaffiliated health professionals with this tool. Conclusions: Use of Loansome Doc is low and declining, in part, due to license restrictions, declining interlibrary loan, and the prevalence of alternatives, such as OCLC's ILLiad, for document delivery to affiliated users.  相似文献   

8.
SUMMARY

Law firm libraries have undergone drastic changes in recent years. This chapter chronicles the evolution in the size of the law firm library and its collection, the changing expectations of law firm library users, and the inventive ways that law firm librarians are fulfilling the needs of the law firm library users with technology and other means. This chapter also explores how law firm libraries can improve service and overall efficiency through limited outsourcing of reference services.  相似文献   

9.
ABSTRACT

This article presents the findings of a case study that examined user navigation in a large-scale digital library in the context of academic use. Using the Digital Public Library of America (DPLA) as a case, the study explored user navigation and understanding of a distributed model of large-scale digital libraries. The DPLA model involves two- or three-step navigation pathways. Most study participants could navigate the DPLA distributed, multilayered system effectively. This study found some confusion among the participants when they must move through a three-step process to locate digital objects provided by a metadata aggregator service hub. The study participants also pointed out the advantages of a distributed model in collocating digital resources and connecting users to a wide range of digital libraries.  相似文献   

10.
Abstract

This research was aimed at developing a university library management model that would support students’ learning. The research was conducted in three phases: 1) an investigation into the requirements of a university library service of instructors; 2) an investigation into the attitudes of librarians, libraries’ administrators, and university’s administrators toward the roles of library and policy concepts relating to university library management that promote students’ learning; and 3) the development of a university library management model for students’ learning support. A mixed research method was applied comprising qualitative and quantitative approaches. Data was collected using in-depth interviews and questionnaires. The findings have led to a proposal of a university library management model that supports student learning, which is comprised of five components: 1) management policy and system; 2) learning resources; 3) learning support services; 4) learning environments; and 5) the competency and roles of information professionals. It can be stated that studies into Thai university library implementation, strategic plans, and self-assessment reports under the quality assurance system showed that even though libraries have updated resources and services following changing situations in policies, technologies, and users’ needs, there is no clear indicator that Thai university libraries have any strategy for acquiring roles to support students’ learning with practical outcomes. Through reliable research work, this study into a model for university library management would result in a means of developing university libraries that truly supports university student learning based on information from instructors, library administrators, and librarians.  相似文献   

11.
ABSTRACT

Although libraries, archives and museums were historically linked as ‘cabinets of curiosity,’ professionalization within the domains in the 19th century seems to have divided these collections. The creation of different working practices and standards built up barriers between these cultural or ‘information’ objects. However, in recent years there has been a well-developed trend towards pan-domain collaborative work which is slowly re-uniting collections and re-establishing links between the specialists that care for them. This article outlines how a project in the Royal College of Surgeons of England brought the library, archive and museum staff together to create a more collaborative environment which has served to benefit the collections, their users, and the staff themselves.  相似文献   

12.
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13.
As academic libraries create online learning objects, it is important to consider whether such resources actually reach and answer the questions of intended users. This study considers three points of inquiry for one academic library: How its users make their way to the library's tutorials; user preference for searching or browsing for resources, when given both modes of access; and the kinds of online learning objects or tutorials users are seeking. A close examination of Web analytics and users’ search terms within the tutorials interface helped to illustrate patterns of access and highlighted users’ needs for tutorials and online learning objects.  相似文献   

14.
Abstract

Using personally identifiable information (PII) (patron data) to make informed decisions in academic libraries through learning analytics programs has increasingly become more commonplace. In this column, we discuss how libraries around the world have used PII to make informed decisions about hours (gate count), electronic resources (collection usage and authentication), and research assistance (virtual reference). In addition, we discuss the use of learning analytics in library environments including the benefits and concerns associated with its use. Finally, we discuss how we have used PII at our institution’s library and the data metrics we plan utilize at some point in the future.  相似文献   

15.
ABSTRACT

The current focus on libraries as place involves the collaborative needs of library users for features such as movable furniture, group work areas, and amenities such as coffee shops. Additional attention needs to focus on how the technology infrastructure can support collaborative work in academic libraries. The one-user-one-machine setup common in many academic libraries does not do this. A collaborative workstation that is inexpensive and readily assembled is described along with equipment needs and costs. The impact of such a collaborative workstation for both reference work and public use is discussed.  相似文献   

16.
ABSTRACT

Purpose: The present study aims to determine and compare the views of directors and users of public libraries on the use of social media for the marketing of library services.

Methodology: Data collection was done through two researcher-made questionnaires, one from the viewpoints of directors and one investigating the views of users. The questionnaires’ validity was done by four libraries and Information Science professionals, and the reliability was determined by the Cronbach’s alpha coefficient. The statistical population of this research is made up of all directors and users of 12 public libraries of the city of Isfahan, one of the largest cities in Iran.

Findings: In users’ viewpoints, the “interaction capability” is the most important feature that social media marketing can have in libraries. From the viewpoints of the directors, “creating a true picture of the role of the library” and “informing users about library services” are among the most important reasons for the marketing of libraries in the social media. From the perspective of both groups, the Telegram is the most appropriate medium for the marketing of library services.

Results: To maintain their customers and their market position, libraries need to use more exciting tools such as social media for marketing. Library directors of this study emphasized on this fact and 79.1% of users expressed interest in receiving library information through social media.

Value: The findings of this study would help the library directors to better decide on the marketing of their library services in social media.

Type of the study: Scientific-Research  相似文献   

17.
《The Reference Librarian》2013,54(75-76):23-32
Summary

Normal adolescents are generally suspect within public and retail settings in the U.S., thanks in part to relentless negative media coverage of the age group, and to adult fear and misreading of their appearance. These suspicions also occur in public libraries, with occasional justification, but an argument can be made that public libraries have created this problem for themselves through a set of often taken-for-granted service assumptions. This article addresses these assumptions, pointing out how they contribute to the creation of a “problem” class of users, and how they might be changed or adjusted to change the situation.  相似文献   

18.
《图书馆管理杂志》2013,53(1-2):301-314
Abstract

Handheld electronic devices are becoming popular and are playing an increasingly important role in the distributed learning environment. Enabling library users to maximize their access to library resources through these devices involves challenges that include determining the level of interest among users, identifying relevant resources, and establishing technical and compatibility standards. Affordability of devices for consumers, and availability of resources and support for handheld computing initiatives within libraries must also be considered. This study examines issues and challenges surrounding the design and delivery of library services and resources for personal digital assistants (PDAs) at Royal Roads University Library, finding that there are beneficial research applications for handheld devices that can be implemented even while related technologies continue to evolve.  相似文献   

19.
《图书馆管理杂志》2013,53(2-3):87-95
Abstract

This article considers the use of filtering software (“censor-ware”) and the World Wide Web. It argues that the United States government, religious groups, and corporations should not deter freedom of speech and access to information in libraries. The article describes how governments and religious groups try to prevent Web sites from reaching Internet users, and explains how corporations sell and use filters for their own benefit. It also introduces organizations that rate Web sites as an alternative to electric filters, and presents people and groups that oppose filtering. In conclusion, it supports the idea that librarians and information professionals can educate Internet users without the interference of external entities and censorship.  相似文献   

20.
ABSTRACT

Academic libraries are taking a closer look at how well they are serving the needs of their users. As a result assessment activities become more important. In this column, the authors will focus on and describe one major tool of assessment—the user survey.  相似文献   

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