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1.
This paper discusses the results of analysis of mapping ICT-enabled social innovation initiatives promoting social investment across the European Union. The key goal of the research is to provide a deeper understanding of how EU Member States can make better use of ICT-enabled social innovation to implement the actions suggested in the EU Social Investment Package (SIP). The findings of the analysis shed light on the main characteristics and patterns of the initiatives assessed according to an original conceptual framework, and taking into account the characteristics of different welfare systems and service models. Building on the analysis, the paper draws conclusions in terms of the contribution made by ICT-enabled social innovation to the implementation of social investment policies. It also provides recommendations for future research, and outlines implications and possible directions for policy. The conclusions are set to help policymakers and practitioners to use ICT-enabled social innovation to modernise EU welfare systems, providing better and more efficient social services and increasing the wellbeing of citizens. At the same time, the documented research design, its proposed terminology, theoretical framework and empirical findings contribute to the growing scientific interest and debate about ICT-enabled innovation in the field of social services and social policy redesign within the scope of the emerging discussion on the renewed agenda for Social Innovation being shaped as part of the debate on the future of Europe. 相似文献
2.
《Government Information Quarterly》2023,40(2):101800
Digital healthcare is in the spotlight due to the prevailing COVID-19 situation. To get the deeper understanding of the healthcare consumers' adoption of e-government telemedicine service (EGTMS), the present research extends the unified model of e-government adoption (UMEGA) with perceived severity, self-efficacy, and political trust. The extended UMEGA model is empirically validated with 452 valid Indian healthcare consumers' responses. The findings reported that performance expectancy, perceived severity, effort expectancy, and perceived risk significantly influenced Indian healthcare consumers' attitudes towards EGTMS. Further political trust showed significant influence over social influence. However, social influence is observed as non-significant. Furthermore, attitude, political trust and facilitating conditions significantly influenced individuals' behavioral intentions towards EGTMS and observed significant influence of self-efficacy on effort expectancy. This is the first study that reveals the critical factors of Indian healthcare consumers' behavioral intention towards EGTMS. With the upsurge in e-government healthcare services, the outcomes of the study will benefit stakeholders such as governmental agencies, marketers, public administrators, and healthcare professionals as they provide suitable strategic recommendations to design and implement e-government telemedicine services. 相似文献
3.
David Whiteman 《Mass Communication and Society》2013,16(4):457-477
The production and distribution of social-issue documentaries can have a wide range of significant impact on community organizations, educational institutions, citizens, and policy makers. What this article seeks to demonstrate, using the example of Tracy Huling's Yes, In My Backyard, is the utility of an “issue-centered model” that allows a comprehensive and systematic analysis of the full range of political impact, including impact on producers, activists, and policymakers. Much of the way Yes, In My Backyard “worked” within the rural prison issue network parallels the way that policy analysis can affect public agendas and public policy. Although many documentaries can be regarded as “implicit” pieces of policy analysis, Huling's is the most explicit, and her measure of success is how well her work can alter the agenda of activists and policy makers, stimulate research to support policy change, and then help implement that change. 相似文献
4.
The research work on understanding whether citizens will readily accept to engage with governments in e-participation initiatives through social media remains limited. Therefore, this study investigates the factors that are influencing citizens' intention to engage in government-led e-Participation initiatives through Facebook. To that end, the study proposes and validates a citizen-centric acceptance model. The proposed model extends the model primarily established on the theory of planned behavior, by incorporating additional factors that emerged from relevant literature. The research data were collected from a survey of 400 Facebook users in Jordan using a probability sample technique. The results revealed that the factors with the most significant influence on citizens' intention to engage in government-led e-participation initiatives through Facebook are: the citizens' attitude, participation efficacy, and perceived behavior control. Subjective norms and perceived value, however, have no direct effect on citizens' intention to engage in government-led e-participation initiatives through Facebook. Furthermore, the results showed that the citizens' attitude is primarily determined by participation efficacy, perceived usefulness and compatibility of Facebook, and perceived value. In contrast, the factors perceived ease of use of Facebook, citizens' trust in government, and citizens' trust in Facebook, have no significant impact on citizens' attitude. These factors have rarely been empirically tested in the context of e-participation. Consequently, this study paves the way towards a better understanding of the important factors that influence citizens' intention to participate, which, in turn, will inform the design and implementation of e-participation initiatives. 相似文献
5.
Sabine Brunswicker Laia Pujol Priego Esteve Almirall 《Government Information Quarterly》2019,36(3):571-591
The literature on transparency in participatory policy making is flourishing. With the increased digitization of our world, recent work suggests that the digitally-enabled relationships of how policy makers and citizens observe each other may transform policy making in a fundamental way. In this paper, we use complexity theory to examine how digitally-enabled transparency affects the effectiveness of policy making in aligning citizens with the policy goal to improve collective human welfare. We map Kauffman's NKC fitness landscape model, a generalizable theory of co-evolutionary complexity, to the phenomenon of transparent policy making in order to explain how transparency as an enabling generative mechanism encourages citizens to align with the policy goal without exercising central control. In our framework, citizens are agents who co-evolve by adapting to information available in their citizen landscapes. These landscapes represent the citizens' decision context, which policy makers observe and modify throughout an iterative policy cycle. In our study we identify three types of transparencies that relate to three properties of the citizens' decision context: (1) individual decision interdependence; (2) decision bias; and (3) collective decision interdependence. Using conceptual modeling, a form of inquiry combining formal representation with empirical sense making in three policy domains (e-health, smart transportation, and smart energy), we articulate and empirically validate two generative mechanisms that explain transparency effects for each of the three transparencies: (1) orchestration via iterative landscape “tuning” to reduce ambiguity and simplify citizens' alignment with the policy goal; and (2) social learning via information sharing, a co-evolutionary social “nudge” that encourages citizens to be more open to behavioral changes. Our findings have implications for the literature on transparency in participatory policy making as well as the literature on complexity in public policy and public administration. 相似文献
6.
Many studies mention the importance of national e-Strategy as it is a vital contributing factor for ICT-enabled development. However, it is difficult to find a conceptual framework that suggests how the national e-Strategy should be defined and applied by the target country. This creates more confusion for policy makers. This paper reviews previous research on national e-Strategies to recognize its significance as a major contributing factor. Based on that, this research defines the critical success factors of national e-Strategy and investigates the possibility of prioritizing factors by the scale of economy through a Delphi survey. By reviewing the evaluated status of e-Readiness and co-relating the evaluation with economic status, we may further investigate the significance of the digital divide and national e-Strategy. The outcome of this research may be applicable in differentiating critical success factors from general ingredients of National e-Strategy. 相似文献
7.
Qiang Zhao 《International Information and Library Review》2013,45(3):208-211
Delivering public services to citizens via the Internet is the basic goal of E-government. Although websites are becoming essential elements of public e-services in local public administration in China, little is known about their efficiency and effectiveness. The objective of this paper is to evaluate the actual status of Web-enabled public services to citizens in municipal e-government implementation in the Yangtze River Delta. Eight categories of public services to citizens delivered through the Internet have been identified in the websites of the 14 local municipal governments. These public services include birth, marriage, domicile register, education, social security, public utility, health and traffic. Using the methodology of service maturity, this study evaluates the quality and usage of public e-services to citizens in the Yangtze River Delta. The results of this study show that almost all city governments are shifting from the traditional bureaucratic paradigm to the e-government public service paradigm, albeit with significant differences in public e-services level in these cities. At present, e-government public services to citizens in almost all the cities studied are mostly limited to on-line presentations of government information with a low degree of development of interaction and on-line transaction. The municipal governments and policymakers in the near future will have to strengthen the interactivity of their websites with citizens and improve the on-line transaction level in order to deliver citizen-centric public e-services. 相似文献
8.
Qiang Zhao 《International Information and Library Review》2010,42(3):208-211
Delivering public services to citizens via the Internet is the basic goal of E-government. Although websites are becoming essential elements of public e-services in local public administration in China, little is known about their efficiency and effectiveness. The objective of this paper is to evaluate the actual status of Web-enabled public services to citizens in municipal e-government implementation in the Yangtze River Delta. Eight categories of public services to citizens delivered through the Internet have been identified in the websites of the 14 local municipal governments. These public services include birth, marriage, domicile register, education, social security, public utility, health and traffic. Using the methodology of service maturity, this study evaluates the quality and usage of public e-services to citizens in the Yangtze River Delta. The results of this study show that almost all city governments are shifting from the traditional bureaucratic paradigm to the e-government public service paradigm, albeit with significant differences in public e-services level in these cities. At present, e-government public services to citizens in almost all the cities studied are mostly limited to on-line presentations of government information with a low degree of development of interaction and on-line transaction. The municipal governments and policymakers in the near future will have to strengthen the interactivity of their websites with citizens and improve the on-line transaction level in order to deliver citizen-centric public e-services. 相似文献
9.
Daniel J. O'keefe 《Communication Studies》2013,64(3-4):228-238
This essay urges an appropriately complicated view of the relationship of the actor's and the researcher's perspectives on persuasion and social influence. As a foil for this project, it initially sketches an interpretive‐phenomenological approach that takes the researcher's central project to be that of describing the actor's point of view. It then argues that because commonsensical conceptions of how persuasion works contain beliefs that are not well‐founded, reproducing the actor's perspective will yield an inevitably inadequate account of social influence. For quantitative studies of persuasion, this points to the importance of assessing actual (as opposed to perceived) message effects; for qualitative investigations, this emphasizes the dangers of unreflective reliance on interview data. 相似文献
10.
Although there is an increasing amount of research on social support in cyberspace, little is known about how Internet technologies influence social support among people who share offline personal relationships. The current study examined how friends' instant messenger (IM) status might influence individuals' coping and support-seeking, and what mechanisms could account for those effects. Four hundred and ninety-four college students read and responded to a hypothetical scenario in which they logged onto IM after experiencing a stressful situation. Participants perceived higher levels of self-efficacy, greater stress decrease, and greater likelihood of seeking support from a friend when the friend was said to be online than offline. Perceived social presence mediated the influence of a friend's online status on participants' coping and likelihood of seeking support from the friend. 相似文献
11.
Although young citizens may not always politically engage in the same fashion as their elders, research suggests they are using Facebook, Twitter, and other newer communication systems to mobilize politically both generally and around environmental issues. Given the declining environmental conditions facing young citizens, a national stratified quota sample of 1,096 U.S. parents and their children between the ages of 12 and 17 was conducted to investigate the factors potentially related to their efforts to persuade members of their online social networks to be more environmental. We believe that online peer persuasion is an important concept to investigate because peer persuasion can create subjective norms that ultimately may influence behavior. Hierarchical regression analysis revealed that, although parents influence youth behavior (Adj. R 2 = .11), the greatest variance in behavior was explained by the youth's own environmental self-efficacy, environmental news consumption, political interest, time spent online, gender, and environmental consumerism (ΔR 2 = .29). Youth political interest and environmental consumerism were especially important variables in the final model. Structural equation modeling reinforced that parental influence is primarily indirect. This study appears to be among the first to link environmental consumerism with youth online peer persuasion. 相似文献
12.
《Government Information Quarterly》2020,37(1):101413
The increasing use of the Internet for service delivery has paralleled an increase of e-service users' privacy concerns as technology offers ample opportunities for organizations to store, process, and exploit personal data. This may reduce individuals' perceived ability to control their personal information and increase their perceived privacy risk. A systematic understanding of individuals' privacy concerns is important as negative user perceptions are a challenge to service providers' reputation and may hamper service delivery processes as they influence users' trust and willingness to disclose personal information. This study develops and validates a model that examines the effect of organizational privacy assurances on individual privacy concerns, privacy control and risk perceptions, trust beliefs and non-self-disclosure behavior. Drawing on a survey to 547 users of different types of e-services – e-government, e-commerce and social networking – in Rwanda, and working within the framework of exploratory analysis, this study uses partial least square-structural equation modeling to validate the overall model and the proposed hypotheses. The findings show that perceptions of privacy risks and privacy control are antecedents of e-service users' privacy concerns, trust and non-self-disclosure behavior. They further show that the perceived effectiveness of privacy policy and perceived effectiveness of self-regulations influence both perceptions of privacy risks and control and their consequences; users' privacy concerns, trust and non-self-disclosure behavior. The hypotheses are supported differently across the three types of e-services, which means that privacy is specific to context and situation. The study shows that the effect of privacy assurances on trust is different in e-government services than in other services which suggest that trust in e-government may be more complex and different in nature than in other contexts. The findings serve to enhance a theoretical understanding of organizational privacy assurances and individual privacy concerns, trust and self-disclosure behavior. They also have implications for e-service providers and users as well as for regulatory bodies and e-services designers. 相似文献
13.
《Government Information Quarterly》2018,35(4):588-598
The success of government social media relies on citizens' continual usage. Through the theoretical lens of the Uses & Gratifications theory, we develop a research model for mobile government microblogging services (GMS) continuance intention, in which citizens' perceived integration of online and offline social lives and internet censorship are incorporated. Based on data from 629 mobile GMS users in China, the results of the structural equation modeling analysis show that perceived online–offline integration has a significant and positive effect on the three dimensions of gratification: content gratification, social gratification, and process gratification, which jointly influence mobile GMS continuance. Citizens' perceived internet censorship negatively affects their mobile GMS continuance. These results might provide understanding about the unique aspects of government social media, especially in the context of internet censorship. 相似文献
14.
《Government Information Quarterly》2020,37(3):101485
The continuous use of eGovernment services is a de facto for its prosperity and success. A generalised sense of citizens' self-efficacy, expectations, and satisfaction offer opportunities for governments to further retain needed engagements. This study examines the factors influencing citizens' continuance use of eGovernment services. Through the integration of Social Cognitive Theory, Expectation Confirmation Theory, DeLone and McLean IS success model, and E-S-QUAL, a survey of 471 citizens in the UK, engaging in online public services, found that prior experience, social influence, information quality, and service quality, personal outcome expectation, and satisfaction, are significant predictors of citizens' intention to use eGovernment, when they are regulated, through citizens' self-efficacy. The present study extends the roles of pre-adoption and post-adoption by offering a self-regulating process. Therefore, it demonstrates how critical it is for the government's leaders to understand the patterns of the long-term process for electronic systems continually. 相似文献
15.
《Government Information Quarterly》2014,31(4):596-609
Together with the digitalization of government services, a considerable amount of countries, and Italy in particular among them, are considering the introduction of several online and offline access point to its services in order to increase the penetration of provision systems not requiring an interaction at the PA office. This study, through a two-step empirical exercise run in Italy, intends to understand the benefits sought by citizens and the channel attitudes in order to understand whether and how this orientation by policy makers, with respect to payment services, may be effective. Thanks to a suited sampling, the study sets the basis for a segmentation of the citizens in terms of benefits sought and discusses the channel attitudes within each segment identified. By analyzing the characteristics of the segments, the study presents implications for policy makers and public servants and provides a conceptual background for grounding further research on multichannel service provision. 相似文献
16.
[目的/意义]以超星移动阅读APP为研究平台，探索高校大学生移动阅读的感知价值结构维度，分析其对满意度和行为意向的影响，为移动阅读服务提供商提高服务质量提供参考和建议。[方法/过程]采取焦点小组访谈和深度访谈相结合的定性方法，分析移动阅读感知价值的结构维度，构建感知价值、满意度和行为意向的关系模型，以大学生为研究对象进行问卷调查，利用结构方程进行数据分析。[结果/结论]知识价值、便利价值和情感价值对满意度和行为意向具有直接影响，还通过满意度间接影响行为意向；社会价值对满意度和行为意向均不存在显著影响。从作用效应来讲，知识价值和便利价值是影响满意度和行为意向的主要因素。 相似文献
17.
《Communication monographs》2012,79(1):102-120
This paper explores how White viewers' perceived portrayals of African-Americans and Latino-Americans on TV influence their real-world feelings and beliefs about these outgroups, which in turn affect their support for race-targeted policies. A computer-based survey (N=323) included measures relating to perceptions about racial/ethnic groups on television, real-world stereotypical beliefs, prejudicial feelings, and support for affirmative action policies. The affective-cognitive model of policy reasoning presented in this paper extends and improves upon prior research in several ways. It considers intergroup emotions as an important mediator by including prejudicial feelings toward racial/ethnic outgroups in the path analyses. Unlike past research that typically grouped all negative stereotypes into one global measure, this study explores how specific types of stereotypes such as criminality and laziness work independently and simultaneously to influence policy preferences. Finally, this integrated cognitive-affective model of policy reasoning is applied to both perceptions of African-Americans and of Latino-Americans, which provides greater confidence in the applicability of the model. Implications of the results and directions for future research are discussed. 相似文献
18.
Framed by the technology acceptance and customer-based brand equity (CBBE) models, this study investigated how audiences intend to use broadcast television network Web sites. Drawing upon the results of a survey (N = 178), this research found that perceived ease of use and perceived enjoyment significantly influence intent to use broadcast Web sites. Findings also reveal that CBBE plays a significant role as a mediator between motivations and behavioral intention to use broadcast networks' Web sites. It is concluded that as the medium of television evolves, networks' Web sites should be conduits for sustained brand allegiance and broadcasters should make more strategic use of their Web sites. 相似文献
19.
Learning is critical to both economic prosperity and social cohesion. E-government learning, which refers to the government's use of web-based technologies to facilitate learning about subjects that are useful to citizens, is relatively new, relevant, and potentially cost-effective. This work proposes and verifies that the technology acceptance model (TAM) can explain and predict usage of e-government learning. The TAM examines how perceived ease of use and perceived usefulness and their antecedents influence intention and usage of a system. This study identifies antecedents that account for individual differences, thereby enhancing the explanatory power of the built model. A survey is used to collect data from users of an e-government learning website in Taiwan. Structural equation modeling is employed to examine the fit of the data to the model. From a theoretical point of view, this research extends the TAM to e-government learning and identifies the perceived e-government learning value and perceived enjoyment as antecedents of usage of e-government learning. This study also provides directions for future research and approaches to promote e-government learning. 相似文献
20.
《Communication monographs》2012,79(4):235-243
After setting in proper perspective the nature and extent of the influence of the Reverend Solomon Stoddard, the author attempts to show that in major degree Stoddard's influence depended upon his theories and practice of persuasion. To accomplish his persuasive goal of promoting increased religious devotion—under control of the Church, Stoddard applied an integrated pattern of persuasion: he evoked the aid of civil authorities, urged New Englanders to reform, swept the people into the churches by changes in admission policies, exerted greater control over individuals and churches by means of reforms of liturgy and church organization, and—most important to students of speech—practiced and taught to other ministers his techniques for inducing conversion. 相似文献