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1.
Many academic libraries rely on a student workforce for everyday operations, interacting with patrons, and assistance with larger projects. Training these students for such multifaceted and customer-service-focused positions can be a challenge. This article traces an overhaul of training procedures made during the transition to a centralized, services desk workflow. All aspects of training a large student workforce, from planning and presentation to assessment, are outlined. Interactive group sessions and peer-to-peer reinforcement of procedures have proven to be most effective in training student workers for varied roles in an academic library.  相似文献   

2.
Many college students choose or need to work, and academic libraries offer a potentially convenient on-campus location for employment. Students serving in these roles may benefit from the experience both academically and socially. By examining students' experience as workers in the library, academic libraries have the opportunity to understand the benefits that such work might provide and intentionally plan to enhance learning and demonstrate library value in a novel way. This basic qualitative study sought to explore the experiences of student assistants working in an academic library and identify the benefits and challenges they perceived as a result of enacting the role. Individual interviews were conducted with seven undergraduate student library assistants at a doctoral-granting institution to determine benefits and challenges they noted that resulted from their experiences in this student employment role, and findings reveal opportunities for academic librarians in training and supervising student employees.  相似文献   

3.
Abstract

Student employees are an invaluable asset to academic libraries. They supplement limited professional staffing, allow for students to engage with their academic community, and give work opportunities to those currently enrolled in school. This article reviews several practical ways to train library student workers that both minimizes hands-on staff time and allows for high customer service and student employee success. Best practices include (a) a student worker training assessment, (b) explicit student worker policies, (c) an annual mandatory training session, (d) online training, (e) a focus on student worker retention, and (f) unique student worker roles.  相似文献   

4.
高校成立图书馆大学生管理委员会的实践与思考   总被引：2，自引：0，他引：2  
大学生参与图书馆管理是对高校图书馆传统办馆模式的创新。图书馆大学生管理委员会是由在校大学生组成、代表广大读者参与图书馆管理与服务工作的学生组织,可以培养学生自我教育、自我服务、自我管理、自我实践和自我监督的能力,提高大学生的综合素质,从而开创图书馆与读者＂共建、共管＂的新局面。引入读者参与图书馆管理、建立图书馆大学生管理委员会,已经成为越来越多高校图书馆的共识。  相似文献   

5.
Abstract

This research was aimed at developing a university library management model that would support students’ learning. The research was conducted in three phases: 1) an investigation into the requirements of a university library service of instructors; 2) an investigation into the attitudes of librarians, libraries’ administrators, and university’s administrators toward the roles of library and policy concepts relating to university library management that promote students’ learning; and 3) the development of a university library management model for students’ learning support. A mixed research method was applied comprising qualitative and quantitative approaches. Data was collected using in-depth interviews and questionnaires. The findings have led to a proposal of a university library management model that supports student learning, which is comprised of five components: 1) management policy and system; 2) learning resources; 3) learning support services; 4) learning environments; and 5) the competency and roles of information professionals. It can be stated that studies into Thai university library implementation, strategic plans, and self-assessment reports under the quality assurance system showed that even though libraries have updated resources and services following changing situations in policies, technologies, and users’ needs, there is no clear indicator that Thai university libraries have any strategy for acquiring roles to support students’ learning with practical outcomes. Through reliable research work, this study into a model for university library management would result in a means of developing university libraries that truly supports university student learning based on information from instructors, library administrators, and librarians.  相似文献   

6.
Abstract

Reports of college students using the library for spiritual practices, including prayer and meditation, consist mainly of anecdotal observations, news stories, or press releases about the creation of such spaces within academic libraries. Driven by their own experiences with students using library spaces for prayer, the authors examined how prevalent this was across US academic institutions. Using a large-scale national survey, this study found library professionals observe a wide range of student prayer behavior in a variety of library spaces, regardless of institutional or campus demographics. The results provide academic libraries with evidence to support accommodating students’ spiritual needs in library spaces.  相似文献   

7.
Business students comprise a significant proportion of the Library's reference workload at California State University, Long Beach (CSULB). A literature review on business students and their use of libraries provided limited, dated material which indicated that business students are infrequent users of libraries and possessed minimal research skills. CSULB business faculty were surveyed to determine attitudes on student library use and learning. Students were surveyed to determine library attitudes, use, and skills. While library use has increased dramatically over the years, skills needed for independent research have not. Suggested solutions include the targeting of core business courses for instruction and increasing involvement of the faculty.  相似文献   

8.
文章阐述了高校图书馆引进学生助理协助业务工作的意义,同时以广西生态工程职业技术学院图书馆学生助理为例,重点探讨学生助理的组织形式和管理模式,探讨如何通过建立科学、有效的学生助理管理机制来创造多赢的局面。  相似文献   

9.
This article explores the adoption of Community Learning in a subject-specific academic library. The underlying principle for Community Learning is established as being co-agency. The rationale for adopting this theme and related principles are the results of student surveys demonstrating that librarians and libraries are not often used by students for assistance with their studies. Although much work has been achieved by librarians in improving their teaching skills, students may not choose to take advantage of learning provided in academic libraries. Current developments in US academic libraries are compared with the proposed model of Community Learning. The case study explores a number of methods employed by the library staff to engage with the whole community of which it is a part in fostering effective learning. The case study community already provides a tailored and personalized service and views Community Learning as another aspect of the service. It is possible to conclude that the methods adopted have proven to be useful, but more work is needed to embed the co-agency principle more firmly and strategically within the Faculty. Establishing the impact of Community Learning has yet to be formally investigated, but anecdotal evidence demonstrates that the route is worth pursuing.  相似文献   

10.
This study presents findings from an online survey and series of one-on-one interviews with students at New York University Abu Dhabi (NYUAD) regarding their perceptions of libraries. With an international student population, NYUAD represents a unique opportunity to gain insight into a wide variety of student opinions and experiences of libraries. The goal of the study was to develop a student-based perspective of libraries, which can be used to improve library services and outreach. The student responses ranged from intense engagement with libraries to little or no experience. In general, students had a limited view of the role of librarians in the library. Interestingly, many students have a lofty view of libraries and see them as repositories of knowledge for humanity.  相似文献   

11.
高校图书馆参与式发展理论的提出,突出了学生在高校图书馆管理中的主体地位,强调了学生与馆员的共同管理。文章借鉴参与式发展理论,探索学生参与管理委员会的组织体系和模式构建。  相似文献   

12.
ABSTRACT

This article uses the case study of developing a collaborative “out-of-hours” virtual enquiry service by members of the Northern Collaboration Group of academic libraries in the north of England to explore the importance of communication and collaboration between academic library services in enhancing student learning. Set within the context of a rapidly changing UK higher education sector the article considers the benefits and challenges of collaboration and the contribution of library services to the student experience. The project demonstrated clear benefits to student learning and evidence of value for money to individual institutions as well as showing commitment to national shared services agendas. Effective communication with students, with colleagues and stakeholders in our own and other Northern Collaboration member institutions, and with OCLC, our partner organization, was a critical success factor in the development, promotion, and uptake of the new service.  相似文献   

13.
Academic libraries have a long history of commitment to diversity, inclusion, and accommodation and are frequently models for other academic departments and outside industries. For example, libraries often consider users with disabilities and work to adapt services, collections, and technologies to increase accessibility for as many users as possible. Libraries also take care to accommodate employees with disabilities, but like many other industries, often unintentionally perceive disabilities only as ones that are immediately visible. This column will discuss the unique challenges that library employers may face when needing to accommodate employees with invisible disabilities, provide a selected overview of the literature surrounding invisible disabilities and library employees, and give selected tips to help library employers and employees better understand and accommodate employees with invisible disabilities.  相似文献   

14.
ABSTRACT

Academic libraries are desirable work locations for undergraduate students and graduate library science interns alike. However, using undergraduate and graduate library science students only to perform task-oriented work within a traditional, hierarchical supervisory structure does not provide the maximum benefit to the student or the library, as it removes opportunities for students learning from each other. Our model proposes to create a team-based framework that engages students around a project and makes uses of myriad centers of expertise in the library. We employed this framework around the Douglass Alumnae Oral History Project, which provided opportunities for students to build their skills in digital projects, communication, teamwork, and community building.  相似文献   

15.
Abstract

Fulfilling the “promise inherent in the student workforce” (Burrows 1995, 85) must be a collaborative effort involving the Library administration, Circulation staff, Reference librarians, and the students themselves. Advances in library technologies have dramatically changed the way that libraries do business. Just as access to Internet resources has widened the sphere of the Reference librarian, automation has expanded the role of the Circulation desk assistant in filling the information needs of library users. Library policy and training of student desk assistants must reflect the evolving electronic environment.  相似文献   

16.
Diversity is a core value of the American Library Association and diversity standards including cultural competencies have been adopted by the Association of College and Research Libraries. Nevertheless, academic libraries still have obstacles to overcome to embody these principles. Minorities continue to be underrepresented in the field and many encounter barriers within library cultures where cultural competency is lacking and micro aggressions are pervasive and invisible to many white colleagues. This study uses critical participatory action research to identify ways a library diversity and inclusion team can support library employees engaging in equity-minded work at a private, predominantly white Catholic university in the Midwest. The researchers developed a moderator guide, which they used to conduct focus groups with library faculty and staff. Library employees were asked to identify the challenges and opportunities for doing equity-minded work at the institution. What emerged from these conversations led to the development of four guiding principles. The guiding principles outlined are: a) engaging stakeholders; b) building relationships; c) modeling equity-minded practice; and d) demonstrating intercultural competence. These guiding principles are embedded in a critical theory of love as well as critical emotion and critical whiteness studies. These principles promote re-humanizing the ways in which library employees interact with each other and students while resisting the normalization of white cultural practices. Action item examples are offered to demonstrate how library employees can incorporate these principles into their practice. Finally, we offer our next steps moving forward as we plan to implement these guiding principles to support a climate of equity for library employees.  相似文献   

17.
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18.
积极构建有利于创新的学习型大学图书馆   总被引：4，自引：0，他引：4  
“学习型图书馆”是根据“学习型组织”理论提出的一个新概念。在网络环境下大学图书馆的发展依靠的是全馆员工及读者的学习及技术操作能力、速度和意愿。只有不断地学习才能抓住机遇、才能适应社会发展的新环境、才能向高层次发展。文章就如何创建学习型大学图书馆提出了四个方面的问题。  相似文献   

19.
Pepperdine University's six international campus libraries are not staffed by librarians. However, the library serves overseas students with small print collections, course specific LibGuides and highly trained student assistants. A goal of the LibGuides and student workers is to make students aware of library resources and services while studying abroad. Students studying overseas were surveyed to determine their use and awareness of library resources. In addition, to determine if the library could have an important role in supporting study abroad programs, students were asked if they had research assignments that required outside resources. While the results of the survey revealed that the majority of students are aware of library resources and services, the library should take additional steps to better serve overseas students.  相似文献   

20.
Student deep participation in library work allows students to actively participate in library operation and become deeply involved in library service and program development. There are usually two levels of deep participation: level I refers to the employment of student assistants in different areas of library routine work, ranging from shelving to IT support; and level II refers to the engagement of students as library partners or collaborators, working with librarians to complete independent project. Sharing Tsinghua University Library's experiences, we provide a holistic view of how the two levels of student deep participation are implemented at an academic library, with a focus on level II. We seek to generate a thorough understanding of the practices and benefits of student deep participation, and encourage academic libraries to create more opportunities to deeply involve students in library work, and to ultimately demonstrate the value and relevance of the library to the campus community.  相似文献   

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