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1.
This study employs digital methods in conjunction with traditional content and discourse analyses to explore how the US President Donald Trump conducts diplomacy on Twitter and how, if at all, diplomatic entities around the world engage in diplomatic exchanges with him. The results confirm speculations that Trump’s diplomatic communication on Twitter disrupts traditional codes of diplomatic language but show little evidence that new codes of diplomatic interactions on social media are being constructed, given that other diplomatic entities around the world mostly remain within the confines of traditional notions of diplomacy in (not) communicating with Trump on Twitter. 相似文献
2.
Strong, Weak, and Latent Ties and the Impact of New Media 总被引：2，自引：0，他引：2
Caroline Haythornthwaite 《The Information Society》2002,18(5):385-401
This article argues that consideration of the strength of ties between communicators can help reconcile disparate results on the impact of new media on social relations. It is argued from the research literature and studies by the author that where ties are strong, communicators can influence each other to adapt and expand their use of media to support the exchanges important to their tie, but where ties are weak, communicators are dependent on common, organizationally established means of communication and protocols established by others. Due to this differential use of media, a new medium that adds means and opportunities for previously unconnected others to communicate will have positive effects on weak ties and weak-tie networks, in particular by laying an infrastructure of latent ties (ones that exist technically but have not yet been activated), and providing an opportunity for weak ties to develop and strengthen. A new medium may also have positive effects on strongly tied pairs where it adds another means of communicating and supports the communication needs and tasks of the pair. However, where a new medium replaces a former, common means of communication, the dependence of weak ties on a common medium makes weak-tie networks highly susceptible to dissolution. In contrast, strong-tie networks, with their connections via multiple relations and multiple media, can be expected to be more robust under conditions of change. 相似文献
3.
This paper describes the application of a scorecard, based on social network analysis, to monitor the evolution of knowledge flows. This scorecard helps organizations to identify new ways to optimize knowledge flows by combining communication media that match their working environments. Three case studies were conducted: one within an Italian Research Centre, and two within U.S.-based Research and Education Centres. The interactions of members of these business communities were observed by monitoring multiple communication media over time. This is a departure from the common practice of using only e-mail communications to describe social networks. The goal of this paper is to answer the following question: does e-mail alone represent an accurate approximation of the social network? The results suggest that a better approximation can be found by monitoring multiple media: e-mail, chat, telephone, social networking websites, and face-to-face interactions. 相似文献
4.
Consideration of social media use for issues of risk communication has received rapid attention in the scholarly literature. However, specific features of social media and their relevance for risk communication warrant continued investigation. The current study examines how system-generated cues available in social media impact perceptions of trust at the organizational level. After viewing one of three mock Twitter pages from an organization that varied the number of retweets concerning the risk of contaminated food in grocery stores, participants were asked to report their perceived trust in the organization. Data indicate a reverse bandwagon or snob effect, such that having too many retweets results in lower judgments of organizational trust. Results are discussed in addition to limitations and future directions for research. 相似文献
5.
[目的/意义]学术社交网络吸引了众多科研人员参与并使用,对学术社交网络中的学科交互研究有利于促进科研人员利用学术社交网络开展非正式交流及跨学科合作。[方法/过程]文章以ResearchGate(RG)为例,将iSchool成员机构作为研究对象,获取61所iSchool机构成员用户的交互关系数据,并对其中的2798所机构及其间所形成的30393条交互关系数据进行社会网络分析。[结果/结论]从交互数量来看,iSchool成员机构在学术社交网络中的学科交互范围较广,但跨学科影响力有限,其跨学科交互情况反映了目前图情学科领域的跨学科研究趋势和研究热点;从交互关系网络来看,iSchool成员机构整体学科交互关系网络结构较为松散,网络还呈现出iSchool成员机构分别主要与人文与社会科学类和工程与技术科学类的机构产生交互关系的两种趋势。此外,对学术社交网络中交互关系的拓展和学术影响力的提高有利于科研合作的开展和学术声望的提升。 相似文献
6.
Effective teamwork, knowledge coordination, and knowledge creation are recognized as essential sources of team effectiveness and creativity in modern organizations. Nowadays, social media is significantly modifying the patterns in the use of technology to support knowledge management practices in teams. At the same time, the literature shows that transactive memory system (TMS), which refers to how team members share their distributed knowledge and expertise, is an important factor affecting team performance. However, minimal effort has been made to elaborate on the precise role of social media in supporting TMS for enhancing absorptive capacity (ACAP) and knowledge creation capability (KCC) of the team, which in turn might influence team creative performance (TCP). Therefore, to address this gap in the literature, a theoretical model is developed and validated. Survey data collected from 334 members of 68 knowledge work teams indicated that social media use at work has a positive relationship with TMS and both social media use at work and TMS are positively related to ACAP and KCC of the team. Results further indicated that ACAP positively influenced KCC, and both have a direct relationship with TCP. This study shows that careful investment in social media by an organization can enhance meta-knowledge of “who knows what” within teams. Finally, exploring external knowledge alone is not enough. Instead, organizations must ensure external knowledge is utilized to create new knowledge to improve TCP. 相似文献
7.
《Information processing & management》2016,52(5):721-732
Electronic word-of-mouth communication (eWOM) is an important force in building a digital marketplace. The study of eWOM has implications for how to build an online community through social media design, web communication and knowledge exchange. Innovative use of eWOM has significant benefits, especially for start-up firms. We focus on how users on the web communicate value related to online products. It is the premise of this paper that generating emotional value (E-value) in social media and networking sites (SMNS) is critical for the survival of new e-service ventures. Hence, by introducing a formal value theory as a coding scheme, we report a study on E-value in SMNS by analyzing how a Swedish start-up industrial design company attempted to build a global presence by creating followers on the web. The aim of the study was to investigate how the company's website design and communication can affect eWOM over time. This was done by capturing a series of “emoticon and value expressions” generated by community members from three different e-communication campaigns (2011–2012) with changing website content, hence giving different stimuli to viewers. Those members who expressed emotional value, often incorporating emoticons, displayed both shorter verbal expressions and reaction time. These value expressions, we suggest, are important aspects of eWOM and need to be actively taken into account. The study has implications for information management strategies through using eWOM. 相似文献
8.
科学家参与科学传播:价值关系与能力提升 《科学学研究》2022,40(10):1729-1736
科学家是科学信息的重要来源,是科学知识、科学方法和科学精神的发现者和创建者,在传播准确信息、避免科学谬误方面起到了至关重要的作用,因此,其参与科学传播的情况具有重要的研究价值。然而无论是从行动还是从效果而言,科学家参与科学传播一直存在着多方面的障碍和问题。本文以科学传播领域近年国际研究进展为参照,对比我国科学家的现实状况,从科学家参与科学传播的驱动因素、与公众和社交媒体的互动关系以及科学传播能力培训情况这三个方面出发,对科学家参与科学传播的研究图景展开分析与评述。结果显示,在驱动价值层面,社会责任感、乐趣驱动等内在因素以及社会认可度、群体归属意义等外部激励因素共同作用于科学家参与科学传播活动的结果,但总体看来,时间和经费有限、缺乏同事支持以及科学传播评估体系的不健全等因素都是不可忽视的阻碍,科学家参与科学传播还需要强有力的科技管理体制予以支持;在互动关系层面,科学家通过与公众和社交媒体的互动来传播科学,科学家的知名度、可信任度、权威性、传播风格、公众感知关系等是影响公众对科学认知的重要因素,然而,尽管科学家主动尝试改善与公众的互动关系并取得一定成效,但与媒体的分歧和缺乏默契配合也让他们的科学传播努力显得势单力薄;在能力提升层面,相关科学培训项目特别是源自于美洲的培训推动着科学家来提升自身进行科学传播技能,但是一方面,这些项目的效果评估缺乏统一有效的标准,因而争议不断;另一方面,学者多是将项目培训师的观点、背景及培训方法联系起来进行定性分析讨论,未来有待于在参与动机、影响因素以及培训效果方面进行更多的实证研究。在此背景下,我国的科学传播工作更显艰难、相关的研究进展也更为滞后。因此,建立详细可行的支持政策、划分科学传播实践对科研事业的贡献比重、打造系统化的科学能力培训项目都是助力我国科学家提升科学传播能力和效率的重要途径。总之,立足国际视野下科学家参与科学传播的整体面貌,找寻其面临的阻碍和存在的短板,将为改善我国的科学传播现状提供现实启发和借鉴。 相似文献
9.
This paper aims to explore the influence of informal governance mechanisms (IGMs) on knowledge integration (KI) within cross-functional project teams (CFPTs). In order to achieve this objective, we provide a novel and distinct perspective – social capital (SC). From this perspective, we analyse three dimensions of IGMs, that is, social interaction, social trust and social cognition. Propositions on underlying influencing mechanisms of the three dimensions on KI are then empirically tested using qualitative data from semi-structured interviews and quantitative data from questionnaire surveys. Results indicate that strong social ties, mutual trust and formation of shared vision facilitate KI within CFPTs. In addition, communication platforms are encouraged to provide more opportunities for team members to exchange knowledge. This paper provides suggestions for both knowledge governance theory and project management practice. 相似文献
10.
Chulmo KooAuthor VitaeYulia WatiAuthor Vitae Jason J. JungAuthor Vitae 《International Journal of Information Management》2011,31(5):445-459
Because of the increasing significance of social communication technologies within an organization, they have become a new form of information processing, resulting in business process transitions and increased benefits. By applying media richness theory and social theories, this study investigated how social communication technologies (SCTs) can be used by an employee to fit his/her task characteristics. Additionally, it also examined how the employee's social relationships moderated media usage in the current job environment and how this usage influenced the task performance. Five media were selected in this study (telephone, video conferencing, email, instant messaging, and blog). Using a hierarchical regression approach, we found that task characteristics were related to media usage, whereas social factors (social influence and social affinity) moderated the degree of the relationships. A few particular media and technologies seemed to perform well, however these are influenced by the social aspects. Moreover, the usage of social technologies results in positive task performance. The performance of a few specific technologies demonstrated binding effects (email performance was associated with instant messenger performance). In summary, we found that the usage of SCTs is instrumentally determined by the interaction between the task and social relationships. 相似文献
11.
We identified a lack of theoretical concepts and empirical knowledge about the perception and usage of social bots from the organizational and communication management perspective. Therefore, we first introduce social bots in the realm of communication and information management by using a profound literature review. Second, by building on mediatization theory and strategic communication, we introduce the concept of deep strategic mediatization. By surveying the attitudes towards and usage of social bots of leading European communication professionals (n = 2,247) from 49 European countries, we thirdly offer first indications how diverse European organizations in different European regions use social bots. Results indicate, that leading communication professionals in Central and Western Europe as well as Scandinavia perceive highly ethical challenges, while in Southern and Eastern Europe professionals are less skeptical regarding the usage of social bots. Only 11.5 percent (n = 257) declare their organization uses or are making plans to use social bots for strategic communication. They are used primarily for identifying and following social networks users. This refers specifically to the usage of digital traces for strategic communication purposes e.g., to identify topic area opinion leaders or social media influencers. However, this represents only a small minority of the sample – leading to the conclusion that only a small minority of organizations already practice deep strategic mediatization. 相似文献
12.
《International Journal of Information Management》2016,36(5):724-734
Over the past decade, social media technologies have become effective tools not only for entertainment, but also for online health communications. In virtual health communities (VHCs), the members often share their personal health information (PHI) with other members. These information exchanges provide benefits to both the information providers as well as the recipients. The PHI disclosure, however, may entail privacy concerns. Our study used the privacy calculus model to examine the trade-off between individuals’ expected benefits and privacy concerns when disclosing PHI in social media environments. Our results showed that age, health status, and affective commitment influence the balance between the information disclosure drivers and barriers in the privacy calculus model. More specifically, we found that among members of VHCs, healthier people expect to receive fewer personal benefits of communicating PHI in social media environments. Moreover, individuals who are emotionally attached to online communities expect to both receive and provide more benefits while communicating PHI in those communities. We also observed that individuals who are familiar with but not members of VHCs, especially those who are young and healthy, are more concerned about their PHI privacy in online communities. 相似文献
13.
《International Journal of Information Management》2017,37(2):25-35
Based on five types of trust, this research explores trust influencing factors in peer-to-peer interpersonal communication, group communication and mass communication. Previous research has mainly focused on trust and the corresponding antecedents in electronic commerce communication and online collaboration. This study extends the literature on trust influencing factors in social media communication. A trust traffic light model is used to illustrate the importance of keywords, drawn from interviews with 115 participants who use WeChat frequently. Salient trust factors were found and further elaborated through qualitative analysis. Furthermore, we developed a trust cognitive onion model to illustrate the interactions of trust factors. 相似文献
14.
小组活动作为英语课堂组织教学中的一种形式,基于以学生为主的教学理念,提高学生语言、情感以及社会交往能力为主的教学目的和以互动交流为手段的教学方式等特点,深受广大英语教师的青睐。本文主要通过英语专业阅读课的教学特点来简要论述英语教师如何通过小组活动的教学模式来提高学生的阅读能力。 相似文献
15.
Maria Sourbati 《The Information Society》2013,29(4):248-254
The promotion of media literacy as way of increasing access to the range of services available via today's media and communication technologies is currently an emphasis in Europe's information society policy debates. The notion of media literacy heralds a shift in the communications policy arena, especially with regard to media access as a policy goal. Taking into account the situated origins of the inherited regulatory concepts of access, this article argues that the way in which we operationalize media access must reflect how individuals engage with convergent electronic media services. It proposes a context- and user-sensitive approach, where the situation of media (non)users is assessed in terms of the technological and social infrastructure needed to support their access to particular media services. 相似文献
16.
Ramesh Srinivasan 《The Information Society》2013,29(1):24-36
Research exploring the means by which new media technologies can shape development within marginalized communities worldwide has began to move away from discussion limited to technical and infrastructural, to consider the interactions, beliefs, and values of local communities. Yet most projects continue to focus on enabling communities to access external information, rather than on the possibility of using media to catalyze community reflection and thereby developmental activity from within. This article shows how this promise can be actualized by providing an overview of an experimental project that made available a set of video cameras to a carefully selected group of community members in a ritualized, largely nonliterate village in Andhra Pradesh, India. It concludes that policymakers, researchers, and practitioners would benefit from considering the possibilities that reflective media hold to generate collective action and consensus building, and that these possibilities can synergize with the need to develop scalable projects. 相似文献
17.
Carol Tenopir Peiling Wang Yan Zhang Beverly Simmons Richard Pollard 《Information processing & management》2008
This article presents part of phase 2 of a research project funded by the NSF-National Science Digital Library Project, which observed how academic users interact with the ScienceDirect information retrieval system for simulated class-related assignments. The ultimate goal of the project is twofold: (1) to find ways to improve science and engineering students’ use of science e-journal systems; (2) to develop methods to measure user interaction behaviors. Process-tracing technique recorded participants’ processes and interaction behaviors that are measurable; think-aloud protocol captured participants’ affective and cognitive verbalizations; pre- and post-search questionnaires solicited demographic information, prior experience with the system, and comments. We explored possible relationships between affective feelings and cognitive behaviors. During search interactions both feelings and thoughts occurred frequently. Positive feelings were more common and were associated more often with thoughts about results. Negative feelings were associated more often with thoughts related to the system, search strategy, and task. Learning styles are also examined as a factor influencing behavior. Engineering graduate students with an assimilating learning style searched longer and paused less than those with a converging learning style. Further exploration of learning styles is suggested. 相似文献
18.
Achieving the anticipated business benefits of a social medium is important as organizations diligently invest in different social media platforms. While much previous research assumes that social media helps organizations to communicate with customers, less is known about whether customers embrace using social media to interact with organizations. It is important to understand the role of social media for business communication from the customers’ perspective, as this may significantly deviate from the organizations’ own communicative intentions. In this exploratory case study of the Moon Struck hotel in China, we investigate both how customers interpret the hotel’s use of WeChat official account for business communication and how customers respond to messages received from Moon Struck’s WeChat account. Adopting a symbolic interactionism perspective, we surprisingly find that WeChat personal accounts and Moon Struck’s official account offer radically different meanings to followers. Specifically, WeChat personal account symbolizes a sociality-oriented meaning (e.g., relationship and image building), while Moon Struck’s WeChat official account symbolizes information broadcasting-related meaning (e.g., selling, advertising, and branding). Both technological features and the distance of relationships among users contribute to the constructed symbolic meaning of technology, subsequently affecting users’ WeChat use patterns. The theoretical implications of this study are discussed and recommendations are made for future research and practice. 相似文献
19.
Information and Communication Technology Challenges to Scientific Professional Identity 总被引：2，自引：0，他引：2
Increasingly, information and communication technology (ICT) uses are transforming professional activities and interactions in ways that challenge traditional assumptions about professional identity. In this article, we consider the ways in which the professional identities of research scientists in oceanography and marine biology are shaped by the use of ICTs. We draw empirical data from an ongoing study of scientific research collaborations that examines uses of basic communication technologies, as well as scientific technologies with embedded ICT components. Our analysis suggests that development and use of ICT-enabled scientific technologies are identity enhancing for many scientists, facilitating their development of unique areas of scientific knowledge. ICT-related changes in data collection, collaborative coordination, and scientific interaction also challenge traditional definitions of expertise and professional identity. An examination of these challenges directs attention to the project identities that form around ICT-enabled scientific technologies and the ways that those project identities are enacted through ICTs. 相似文献
20.
Andrea L. Kavanaugh Debbie Denise Reese John M. Carroll Mary Beth Rosson 《The Information Society》2013,29(2):119-131
Communities with high levels of social capital are likely to have a higher quality of life than communities with low social capital. This is due to the greater ability of such communities to organize and mobilize effectively for collective action because they have high levels of social trust, dense social networks, and well-established norms of mutuality (the major features of social capital). Communities with “bridging” social capital (weak ties across groups) as well as “bonding” social capital (strong ties within groups) are the most effective in organizing for collective action. People who belong to multiple groups act as bridging ties. When people with bridging ties use communication media, such as the Internet, they enhance their capability to educate community members and to organize, as needed, for collective action. This article summarizes evidence from stratified household survey data in Blacksburg, VA, showing that people with weak (bridging) ties across groups have higher levels of community involvement, civic interest, and collective efficacy than people without bridging ties among groups. Moreover, heavy Internet users with bridging ties have higher social engagement, use the Internet for social purposes, and have been attending more local meetings and events since going online than heavy Internet users with no bridging ties. These findings may suggest that the Internet—in the hands of bridging individuals–is a tool for enhancing social relations and information exchange, and for increasing face-to-face interaction, all of which help to build both bonding and bridging social capital in communities. 相似文献