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1.
The aim of this paper is to develop our understanding of how knowledge is shared within a professional service firm. Insights from a 1-year ethnographic study suggest that it is important to go beyond the ‘theoretical limitations’ of knowledge management in order to understand how to manage knowledge within a firm. From the analysis of how knowledge is shared in practice, three logics emerge that help us understand not only how, but also why knowledge is shared among professionals within a professional service firm. A conceptual framework regarding how to better understand sharing, handling and developing knowledge within an organization is discussed, and implications for managers and future research are outlined.  相似文献   

2.
In an increasingly globalized and hyper connected business environment, using knowledge strategically is often critical for competitive performance. This article is motivated to illuminate the notion of strategic knowledge management (SKM) in organizations. In this regard, executives need to develop an informed understanding of what types of organizational knowledge (and how much) can be ‘structured’ and/or allowed to ‘proliferate’ in order to sustain both work productivity and innovation capacity toward a harmonious conceptualization of strategic knowledge in their organizations. This conceptual paper is based on analysing certain exemplars of why organizations need to put greater emphasis on the equivalence between codification and personalization in the context of strategic knowledge management. Our explanations on managing strategic knowledge through different examples provide insights and pitfalls that organizations must be aware of and are as follows. Firstly, we argue that an exclusive emphasis on codification or personalization runs the risk of ‘knowledge structuration’ or ‘knowledge proliferation’ respectively in an organization’s strategic knowledge management. Secondly, executives should continuously realize the need to emphasize on equivalence (or congruence) between codification and personalization aspects of SKM in order to keep enduring work productivity and innovation capacity in organizations. Thirdly, we argue that SKM initiatives that prodigiously focus on either codification or personalization can lead to pitfalls despite plenty of managerial interventions. We further believe that our proposed ideas will be worthwhile considerations for executives/leaders responsible for strategy, IT and innovation divisions of the organization to determine whether its organization’s knowledge engine is running smoothly, and if not, where to direct their energy to yield long term and robust outcomes.  相似文献   

3.
4.
Regional knowledge spillovers: Fact or artifact?   总被引:1,自引:0,他引:1  
The explanation of different levels of innovation and their spatial distribution represents the central focus of the analysis. The empirical literature documents the incidence of spatial autocorrelation in patenting activities and interprets them as evidence for knowledge spillovers. Alternatively, the authors propose the spatial pattern of input variables in innovation processes as driving forces of patenting autocorrelation. They analyze 51 Nuts 1 regions in Europe and find that the high degree of spatial autocorrelation exhibited by patent applications can be explained comprehensively by the spatial location of the input factors in the knowledge production function. These are traditional indicators on R&D investments and human capital from Eurostat and proxy variables on social capital from the European Values Study. This finding has important implications for the scope of an autonomous regional innovation policy.  相似文献   

5.
新一代学术信息资源整合体系--ISI Wed of knowledge   总被引:2,自引:0,他引:2  
赵云亭 《现代情报》2004,24(1):57-58
ISI Web of knowledge是新一代的学术信息资源整合体系.本文主要介绍这一体系的基本特点和主要功能.  相似文献   

6.
This paper presents findings from a survey on knowledge management (KM) in small and medium-sized firms (SMEs) in Iceland conducted in 2007 and was a follow-up of a similar survey from 2004. The paper analyses whether the extent, strategy and effects of KM in SMEs in Iceland has changed in the period. The main conclusion is that KM is not losing ground among SMEs in Iceland. Identical numbers of firms used KM in 2004 and 2007, and slightly more firms were examining the need in 2007 than 3 years earlier. It is, however, of great concern that many more firms have no KM strategy in 2007 than 2004. More managers in SMEs need to consider the strengths and weakness of KM, and to implement a formal KM strategy. Only 24% of Icelandic firms have a KM programme in place, and most of them have invested in simple information and communication technologies. The most common way of sharing tacit knowledge in Icelandic firms is encouraging face-to-face communication. The surveys indicate that benefits of KM programmes are quite positive even in SMEs. Accordingly, the research findings indicate that KM could improve organisational and managerial as well as financial aspects of SMEs. This research was carried out in only one country, and is based on a questionnaire. Its results should therefore be interpreted with care.  相似文献   

7.
新一代学术信息资源整合体系——ISI Web of knowledge   总被引:4,自引:0,他引:4  
赵云亭 《现代情报》2004,24(1):57-59
ISI Web of knowledge是新一代的学术信息资源整合体系。本文主要介绍这一体系的基本特点和主要功能。  相似文献   

8.
Tacit knowledge is internal to an individual in the form of know-how, experience or expertise. To create and maintain a sustainable competitive advantage, many companies have made substantial efforts to promote employees’ sharing of their tacit knowledge. In practice, however, tacit knowledge sharing (TKS) between employees is rare. This study empirically analyses the impacts of individual motivations and social capital on employees’ TKS in order to deepen and widen the understanding about the antecedents to employees’ TKS. Data collected from 713 employees in multiple industries were empirically tested by using structural equation modelling analysis through partial least squares. The analysis results show that anticipated intrinsic rewards and social capital positively influence employees’ TKS whereas anticipated extrinsic rewards have a negative effect on it. Furthermore, they show that employees’ attitudes, intentions and subjective norms of TKS play significant roles in linking the effects of individual motivations and social capital to employees’ TKS through a combination of expectancy theory and social capital theory based on the theory of planned behaviour. Theoretical and practical implications are presented on the basis of the major findings from this study.  相似文献   

9.
How can universities develop a knowledge management dynamic in order to train knowledge workers who are effective in an organizational learning process? Can games, and more specifically serious games, contribute to reaching this goal? To answer this question, we hypothesize that play can serve as a lever for knowledge management and double-loop learning. The purpose of this article is to show that serious games contribute to training knowledge workers in an organizational learning process. From this perspective, we attempt to understand how serious games promote the acquisition of knowledge and we explain the research method used in the field (participant observation, investigation using questionnaires). The final part analyses the main results: a community of practice and organization learning, internalization through Learning by Doing and better understanding of the environment’s complexity, towards double-loop learning and student satisfaction with the serious game.  相似文献   

10.
This paper proposes a strategic model for assessing the coherence between companies’ knowledge strategies and their business strategies as well as in their competitive and organisational contexts. In analysing knowledge management literature, we locate three principal strategies: (1) knowledge development (internal or external), (2) knowledge sharing (codification or personalisation) and (3) knowledge exploitation (internal or external). We then position the three strategies and six related policies in the context-content-process dimensions of Pettigrew's model to create a useful framework for strategic analysis and a model to assess the coherence of companies’ knowledge strategy. The model can be used to evaluate how an existing knowledge strategy aligns with a company's characteristics and to formulate and implement a coherent knowledge strategy based on the current competitive environment, organisational context and business strategy.  相似文献   

11.
This article reports the results from an information and knowledge assessment (IKA) to identify information and knowledge needs and, their coverage by information resources to derive recommendations for improvement and proposes a contingeny framework. The approach is based on a review of audit methods from information sciences and management, knowledge management and the engineering discipline and tested with data (N = 580) collected from the engineering domain within an automotive supplier over six European sites. The integrated assessment uses content needs profiles from two complementary perspectives, the coverage of needs by various internal information sources and data on awareness and usage of these information sources. The employment of content categories on a more granular analytical level than information systems sources opens up new possibilities to derive improvement measures and requirements for the design of information systems within an organization. The brief data-gathering instrument also reduces the required resources to implement this approach considerably overcoming weaknesses previously identified in case studies and the IA literature. It makes a contribution to research bridging the gap between research and practice and opens up options to design contingency frameworks for a specific domain.  相似文献   

12.
International knowledge spillovers, especially through multinational companies (MNCs), have recently been a major topic of academic and management debate. However, most studies treat MNC subsidiaries as relatively passive actors. We challenge this assumption by investigating the drivers of knowledge protection intensity of MNC subsidiaries. We argue that knowledge protection intensity is determined by MNC subsidiary mandates and by opportunities and risks originating from the host region. We hypothesize that not just competence-creating but also competence-exploiting mandates increase knowledge protection intensity. In addition, technological cluster regions in the host country can be expected to provide opportunities for knowledge sourcing and MNC subsidiaries may be willing to protect knowledge less intensively to participate in cluster networks. We test our hypotheses using a dataset of 694 observations of 631 MNC subsidiaries in Germany and develop recommendations for research, managers and policy makers.  相似文献   

13.
Knowledge has become the main competitive tool for firms. Just as knowledge is considered as the most important strategic resource, knowledge management (KM) is considered to be critical to a firm’s success. Several attempts have been undertaken to identify and define the different KM processes. From the literature review, four key dimensions stand out as affecting KM processes: knowledge creation, knowledge transfer, knowledge storage/retrieval, and knowledge application. The aim of this paper is to contribute to the KM and value literature by determining the importance of the different processes of KM for increasing value creation and value capture in firms. The context for the research hypotheses is the Spanish banking industry in 2010. The results support a positive relationship between KM and value creation, and between value creation and value capture.  相似文献   

14.
A frequently made claim in the innovation literature is that important inventions involve the transfer of new knowledge from one technological domain to another. This study uses U.S. patents granted from 1976 to 2006 to identify the role of knowledge acquired from outside each patent's technological domain. Our results do not seem to support the claim above. Increasing citations to external prior art is a significantly less important predictor of forward citation frequency than citing prior art that is technologically closer. This result is robust across several model specifications and ways of defining whether each flow of knowledge is external. The result is even stronger in the most highly cited technology categories. We discuss possible explanations for this apparently negative impact of external knowledge—including both measurement issues and challenges associated with assimilating disparate knowledge.  相似文献   

15.
This study addresses the contribution of knowledge sharing behaviour and absorptive capacity to innovation at team level. Although the hypotheses reflect the dominant literature, the study’s novelty lies in the data collected from several industries in Portugal, avoiding possible industry bias. Relationships are tested outside sectors where traditionally team effects are studied, for example healthcare. Data were collected from 141 employees working in organizational teams, excluding top management teams, which are often the object of research addressing phenomena leading to innovation. There is no evidence in support of organizational size effect, team’s geographic concentration effect or gender effect. However, team tenure duration is positively related to increased knowledge sharing, that is, recent teams do not share as much knowledge as older ones. Structural Equation Modelling was used to test the mediation effect of absorptive capacity between individual knowledge sharing behaviour and team innovation. Evidence in support of full mediation was found.  相似文献   

16.
This paper explores knowledge transfers inside University–Industry collaborative research as the objective and scope of R&D activities vary. First, we contribute to a dynamic perspective on inter-organizational knowledge transfers by providing a new typology of University–Industry collaborative research. Second, we provide propositions related to contingent knowledge transfers, i.e. alignment between the nature of a project and the expected transfers. If such an alignment should ideally be built starting in the design phase, we demonstrate that a lack of alignment can be corrected as the collaborative research is iterated. Those iterations are experienced by partners as highly emotional events, influencing the rest of the collaborative work through what we call the pivot complex.  相似文献   

17.
Organizational knowledge, learning and memory have been popular topics for both academic research and practical applications over the past 20 years. But until now, these issues have been discussed independently and in a fragmented way. It is asserted that these concepts are interrelated and should be considered as a part of a system. Here, the perspective of the immune system is employed to integrate the issues of organizational knowledge, learning and memory into a framework and to explain their interrelationships. The perspective developed in this paper pioneers a micro-view to integrate and explain organizational phenomena.  相似文献   

18.
The modern workplace environment is filled with interruptions due to the necessity of coworkers to communicate with each other. Studies have revealed that interruptions can impact task performance (TP). Communication interruptions are due, in part, to the unavoidable side-effect of using technology to facilitate these interactions. This experimental case study reports about an investigation we conducted on the role of instant messaging interruptions (IMI) and its implications on knowledge workers’ TP in a workplace environment. We have gathered data from knowledge workers engaged in an e-learning activity. The case study included a total of 60 experimental observations and analysis of the 120 records revealed that the time to complete a task (TPtct) for certain types of tasks, was significantly affected by IMI. This case study addressed gaps in IM interruption research and practical knowledge about the role of instant messages in the organization. Previous research has been conducted in a laboratory environment with interruptions generated by means other than actual IM. This case study used IMI with participants working in their normal workplace. Findings were used to provide a set of lessons learned recommendations for managers when it comes to the use of IM in the workplace.  相似文献   

19.
Knowledge Management Research & Practice - This position paper addresses the way knowledge is conceptualised in knowledge management (KM) literature and practice. Using the work of Lakoff and...  相似文献   

20.
Numerous studies attest to the distinctive performance of intra-industry spin-offs located in agglomerated regions. Besides entrepreneurs’ pre-entry experience, both superior hires and regional embeddedness have been suggested as factors contributing to this pattern. We employ linked employer-employee data to assess their relevance in the empirical context of the Portuguese plastic injection molds industry. We find that the longevity of entrants is associated with the number and quality of early employees hired from within the industry, consistent with the importance of embodied knowledge flows. Our findings do not suggest that entrants’ centrality in the regional industry network enhances their longevity.  相似文献   

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