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1.
《Information processing & management》2002,38(4):453-471
Web queries in question format are becoming a common element of a user's interaction with Web search engines. Web search services such as Ask Jeeves – a publicly accessible question and answer (Q&A) search engine – request users to enter question format queries. This paper provides results from a study examining queries in question format submitted to two different Web search engines – Ask Jeeves that explicitly encourages queries in question format and the Excite search service that does not explicitly encourage queries in question format. We identify the characteristics of queries in question format in two different data sets: (1) 30,000 Ask Jeeves queries and 15,575 Excite queries, including the nature, length, and structure of queries in question format. Findings include: (1) 50% of Ask Jeeves queries and less than 1% of Excite were in question format, (2) most users entered only one query in question format with little query reformulation, (3) limited range of formats for queries in question format – mainly “where”, “what”, or “how” questions, (4) most common question query format was “Where can I find………” for general information on a topic, and (5) non-question queries may be in request format. Overall, four types of user Web queries were identified: keyword, Boolean, question, and request. These findings provide an initial mapping of the structure and content of queries in question and request format. Implications for Web search services are discussed. 相似文献
2.
《Information processing & management》2016,52(5):733-752
Query suggestion is generally an integrated part of web search engines. In this study, we first redefine and reduce the query suggestion problem as “comparison of queries”. We then propose a general modular framework for query suggestion algorithm development. We also develop new query suggestion algorithms which are used in our proposed framework, exploiting query, session and user features. As a case study, we use query logs of a real educational search engine that targets K-12 students in Turkey. We also exploit educational features (course, grade) in our query suggestion algorithms. We test our framework and algorithms over a set of queries by an experiment and demonstrate a 66–90% statistically significant increase in relevance of query suggestions compared to a baseline method. 相似文献
3.
Large-scale web search engines are composed of multiple data centers that are geographically distant to each other. Typically, a user query is processed in a data center that is geographically close to the origin of the query, over a replica of the entire web index. Compared to a centralized, single-center search engine, this architecture offers lower query response times as the network latencies between the users and data centers are reduced. However, it does not scale well with increasing index sizes and query traffic volumes because queries are evaluated on the entire web index, which has to be replicated and maintained in all data centers. As a remedy to this scalability problem, we propose a document replication framework in which documents are selectively replicated on data centers based on regional user interests. Within this framework, we propose three different document replication strategies, each optimizing a different objective: reducing the potential search quality loss, the average query response time, or the total query workload of the search system. For all three strategies, we consider two alternative types of capacity constraints on index sizes of data centers. Moreover, we investigate the performance impact of query forwarding and result caching. We evaluate our strategies via detailed simulations, using a large query log and a document collection obtained from the Yahoo! web search engine. 相似文献
4.
《Information processing & management》2016,52(2):273-298
In the web environment, most of the queries issued by users are implicit by nature. Inferring the different temporal intents of this type of query enhances the overall temporal part of the web search results. Previous works tackling this problem usually focused on news queries, where the retrieval of the most recent results related to the query are usually sufficient to meet the user's information needs. However, few works have studied the importance of time in queries such as “Philip Seymour Hoffman” where the results may require no recency at all. In this work, we focus on this type of queries named “time-sensitive queries” where the results are preferably from a diversified time span, not necessarily the most recent one. Unlike related work, we follow a content-based approach to identify the most important time periods of the query and integrate time into a re-ranking model to boost the retrieval of documents whose contents match the query time period. For that purpose, we define a linear combination of topical and temporal scores, which reflects the relevance of any web document both in the topical and temporal dimensions, thus contributing to improve the effectiveness of the ranked results across different types of queries. Our approach relies on a novel temporal similarity measure that is capable of determining the most important dates for a query, while filtering out the non-relevant ones. Through extensive experimental evaluation over web corpora, we show that our model offers promising results compared to baseline approaches. As a result of our investigation, we publicly provide a set of web services and a web search interface so that the system can be graphically explored by the research community. 相似文献
5.
The purpose of this study is to provide automatic new topic identification of search engine query logs, and estimate the effect of statistical characteristics of search engine queries on new topic identification. By applying multiple linear regression and multi-factor ANOVA on a sample data log from the Excite search engine, we demonstrated that the statistical characteristics of Web search queries, such as time interval, search pattern and position of a query in a user session, are effective on shifting to a new topic. Multiple linear regression is also a successful tool for estimating topic shifts and continuations. The findings of this study provide statistical proof for the relationship between the non-semantic characteristics of Web search queries and the occurrence of topic shifts and continuations. 相似文献
6.
7.
Daniele Broccolo Lorenzo Marcon Franco Maria Nardini Raffaele Perego Fabrizio Silvestri 《Information processing & management》2012
This paper proposes an efficient and effective solution to the problem of choosing the queries to suggest to web search engine users in order to help them in rapidly satisfying their information needs. By exploiting a weak function for assessing the similarity between the current query and the knowledge base built from historical users’ sessions, we re-conduct the suggestion generation phase to the processing of a full-text query over an inverted index. The resulting query recommendation technique is very efficient and scalable, and is less affected by the data-sparsity problem than most state-of-the-art proposals. Thus, it is particularly effective in generating suggestions for rare queries occurring in the long tail of the query popularity distribution. The quality of suggestions generated is assessed by evaluating the effectiveness in forecasting the users’ behavior recorded in historical query logs, and on the basis of the results of a reproducible user study conducted on publicly-available, human-assessed data. The experimental evaluation conducted shows that our proposal remarkably outperforms two other state-of-the-art solutions, and that it can generate useful suggestions even for rare and never seen queries. 相似文献
8.
Search sessions consist of a person presenting a query to a search engine, followed by that person examining the search results, selecting some of those search results for further review, possibly following some series of hyperlinks, and perhaps backtracking to previously viewed pages in the session. The series of pages selected for viewing in a search session, sometimes called the click data, is intuitively a source of relevance feedback information to the search engine. We are interested in how that relevance feedback can be used to improve the search results quality for all users, not just the current user. For example, the search engine could learn which documents are frequently visited when certain search queries are given. 相似文献
9.
In this paper, we define and present a comprehensive classification of user intent for Web searching. The classification consists of three hierarchical levels of informational, navigational, and transactional intent. After deriving attributes of each, we then developed a software application that automatically classified queries using a Web search engine log of over a million and a half queries submitted by several hundred thousand users. Our findings show that more than 80% of Web queries are informational in nature, with about 10% each being navigational and transactional. In order to validate the accuracy of our algorithm, we manually coded 400 queries and compared the results from this manual classification to the results determined by the automated method. This comparison showed that the automatic classification has an accuracy of 74%. Of the remaining 25% of the queries, the user intent is vague or multi-faceted, pointing to the need for probabilistic classification. We discuss how search engines can use knowledge of user intent to provide more targeted and relevant results in Web searching. 相似文献
10.
Recent research in the human computer interaction and information retrieval areas has revealed that search response latency exhibits a clear impact on the user behavior in web search. Such impact is reflected both in users’ subjective perception of the usability of a search engine and in their interaction with the search engine in terms of the number of search results they engage with. However, a similar impact analysis has been missing so far in the context of sponsored search. Since the predominant business model for commercial search engines is advertising via sponsored search results (i.e., search advertisements), understanding how response latency influences the user interaction with the advertisements displayed on the search engine result pages is crucial to increase the revenue of a commercial search engine. To this end, we conduct a large-scale analysis using query logs obtained from a commercial web search. We analyze the short-term and long-term impact of search response latency on the querying and clicking behaviors of users using desktop and mobile devices to access the search engine, as well as the corresponding impact on the revenue of the search engine. This analysis demonstrates the importance of serving sponsored search results with low latency and provides insight into the ad serving policy of commercial search engines to ensure long-term user engagement and search revenue. 相似文献
11.
Duncan A. Buell 《Information processing & management》1981,17(5):249-262
Most current document retrieval systems require that user queries be specified in the form of Boolean expressions. Although Boolean queries work, they have flaws. Some of the attempts to overcome these flaws have involved “partial-match” retrieval or the use of fuzzy-subset theory. Recently, some generalizations of fuzzy-subset theory have been suggested that would allow the user to specify queries with relevance weights or thresholds attached to terms. The various query-processing methods are discussed and compared. 相似文献
12.
Mauro Rojas Herrera Edleno Silva de Moura Marco Cristo Thomaz Philippe Silva Altigran Soares da Silva 《Information processing & management》2010
Queries submitted to search engines can be classified according to the user goals into three distinct categories: navigational, informational, and transactional. Such classification may be useful, for instance, as additional information for advertisement selection algorithms and for search engine ranking functions, among other possible applications. This paper presents a study about the impact of using several features extracted from the document collection and query logs on the task of automatically identifying the users’ goals behind their queries. We propose the use of new features not previously reported in literature and study their impact on the quality of the query classification task. Further, we study the impact of each feature on different web collections, showing that the choice of the best set of features may change according to the target collection. 相似文献
13.
《Information processing & management》2005,41(5):1243-1262
The analysis of contextual information in search engine query logs enhances the understanding of Web users’ search patterns. Obtaining contextual information on Web search engine logs is a difficult task, since users submit few number of queries, and search multiple topics. Identification of topic changes within a search session is an important branch of search engine user behavior analysis. The purpose of this study is to investigate the properties of a specific topic identification methodology in detail, and to test its validity. The topic identification algorithm’s performance becomes doubtful in various cases. These cases are explored and the reasons underlying the inconsistent performance of automatic topic identification are investigated with statistical analysis and experimental design techniques. 相似文献
14.
《Information processing & management》2002,38(1):111-140
This research is a part of ongoing study to better understand citation analysis on the Web. It builds on Kleinberg's research (J. Kleinberg, R. Kumar, P. Raghavan, P. Rajagopalan, A. Tomkins, Invited survey at the International Conference on Combinatorics and Computing, 1999) that hyperlinks between web pages constitute a web graph structure and tries to classify different web graphs in the new coordinate space: out-degree, in-degree. The out-degree coordinate is defined as the number of outgoing web pages from a given web page. The in-degree coordinate is the number of web pages that point to a given web page. In this new coordinate space a metric is built to classify how close or far are different web graphs. Kleinberg's web algorithm (J. Kleinberg, Proceedings of the ACM-SIAM Symposium on Discrete Algorithms, 1998, pp. 668–677) on discovering “hub web pages” and “authorities web pages” is applied in this new coordinate space. Some very uncommon phenomenon has been discovered and new interesting results interpreted. This study does not look at enhancing web retrieval by adding context information. It only considers web hyperlinks as a source to analyze citations on the web. The author believes that understanding the underlying web page as a graph will help design better web algorithms, enhance retrieval and web performance, and recommends using graphs as a part of visual aid for search engine designers. 相似文献
15.
Emmanouil Amolochitis Ioannis T. Christou Zheng-Hua Tan Ramjee Prasad 《Information processing & management》2013
We present PubSearch, a hybrid heuristic scheme for re-ranking academic papers retrieved from standard digital libraries such as the ACM Portal. The scheme is based on the hierarchical combination of a custom implementation of the term frequency heuristic, a time-depreciated citation score and a graph-theoretic computed score that relates the paper’s index terms with each other. We designed and developed a meta-search engine that submits user queries to standard digital repositories of academic publications and re-ranks the repository results using the hierarchical heuristic scheme. We evaluate our proposed re-ranking scheme via user feedback against the results of ACM Portal on a total of 58 different user queries specified from 15 different users. The results show that our proposed scheme significantly outperforms ACM Portal in terms of retrieval precision as measured by most common metrics in Information Retrieval including Normalized Discounted Cumulative Gain (NDCG), Expected Reciprocal Rank (ERR) as well as a newly introduced lexicographic rule (LEX) of ranking search results. In particular, PubSearch outperforms ACM Portal by more than 77% in terms of ERR, by more than 11% in terms of NDCG, and by more than 907.5% in terms of LEX. We also re-rank the top-10 results of a subset of the original 58 user queries produced by Google Scholar, Microsoft Academic Search, and ArnetMiner; the results show that PubSearch compares very well against these search engines as well. The proposed scheme can be easily plugged in any existing search engine for retrieval of academic publications. 相似文献
16.
《Information processing & management》2016,52(5):923-948
Across the world, millions of users interact with search engines every day to satisfy their information needs. As the Web grows bigger over time, such information needs, manifested through user search queries, also become more complex. However, there has been no systematic study that quantifies the structural complexity of Web search queries. In this research, we make an attempt towards understanding and characterizing the syntactic complexity of search queries using a multi-pronged approach. We use traditional statistical language modeling techniques to quantify and compare the perplexity of queries with natural language (NL). We then use complex network analysis for a comparative analysis of the topological properties of queries issued by real Web users and those generated by statistical models. Finally, we conduct experiments to study whether search engine users are able to identify real queries, when presented along with model-generated ones. The three complementary studies show that the syntactic structure of Web queries is more complex than what n-grams can capture, but simpler than NL. Queries, thus, seem to represent an intermediate stage between syntactic and non-syntactic communication. 相似文献
17.
Bernard J. Jansen Zhe Liu Courtney Weaver Gerry Campbell Matthew Gregg 《Information processing & management》2011
Real time search is an increasingly important area of information seeking on the Web. In this research, we analyze 1,005,296 user interactions with a real time search engine over a 190 day period. Using query log analysis, we investigate searching behavior, categorize search topics, and measure the economic value of this real time search stream. We examine aggregate usage of the search engine, including number of users, queries, and terms. We then classify queries into subject categories using the Google Directory topical hierarchy. We next estimate the economic value of the real time search traffic using the Google AdWords keyword advertising platform. Results shows that 30% of the queries were unique (used only once in the entire dataset), which is low compared to traditional Web searching. Also, 60% of the search traffic comes from the search engine’s application program interface, indicating that real time search is heavily leveraged by other applications. There are many repeated queries over time via these application program interfaces, perhaps indicating both long term interest in a topic and the polling nature of real time queries. Concerning search topics, the most used terms dealt with technology, entertainment, and politics, reflecting both the temporal nature of the queries and, perhaps, an early adopter user-based. However, 36% of the queries indicate some geographical affinity, pointing to a location-based aspect to real time search. In terms of economic value, we calculate this real time search stream to be worth approximately US $33,000,000 (US $33 M) on the online advertising market at the time of the study. We discuss the implications for search engines and content providers as real time content increasingly enters the main stream as an information source. 相似文献
18.
Both general and domain-specific search engines have adopted query suggestion techniques to help users formulate effective queries. In the specific domain of literature search (e.g., finding academic papers), the initial queries are usually based on a draft paper or abstract, rather than short lists of keywords. In this paper, we investigate phrasal-concept query suggestions for literature search. These suggestions explicitly specify important phrasal concepts related to an initial detailed query. The merits of phrasal-concept query suggestions for this domain are their readability and retrieval effectiveness: (1) phrasal concepts are natural for academic authors because of their frequent use of terminology and subject-specific phrases and (2) academic papers describe their key ideas via these subject-specific phrases, and thus phrasal concepts can be used effectively to find those papers. We propose a novel phrasal-concept query suggestion technique that generates queries by identifying key phrasal-concepts from pseudo-labeled documents and combines them with related phrases. Our proposed technique is evaluated in terms of both user preference and retrieval effectiveness. We conduct user experiments to verify a preference for our approach, in comparison to baseline query suggestion methods, and demonstrate the effectiveness of the technique with retrieval experiments. 相似文献
19.
Internet已成为全球最丰富的数据源,数据类型繁杂且动态变化,如何从中快速准确地检索出用户所需要的信息是一个亟待解决的问题.传统的搜索引擎基于语法的方式进行搜索,缺乏语义信息,难以准确地表达用户的查询需求和被检索对象的文档语义,致使查准率和查全率较低且搜索范围有限.本文对现有的语义检索方法进行了研究,分析了其中存在的问题,在此基础上提出了一种基于领域的语义搜索引擎模型,结合语义Web技术,使用领域本体元数据模型对用户的查询进行语义化规范,依据领域本体模式抽取文档中的知识并RDF化,准确地表达了用户的查询语义和作为被查询对象的文档语义,可以大大提高检索的准确性和检索效率,详细地给出了模型的体系结构、基本功能和工作原理. 相似文献
20.
《Information processing & management》2001,37(2):295-311
A growing body of research is beginning to explore the information-seeking behavior of Web users. The vast majority of these studies have concentrated on the area of textual information retrieval (IR). Little research has examined how people search for non-textual information on the Internet, and few large-scale studies has investigated visual information-seeking behavior with general-purpose Web search engines. This study examined visual information needs as expressed in users’ Web image queries. The data set examined consisted of 1,025,908 sequential queries from 211,058 users of Excite, a major Internet search service. Twenty-eight terms were used to identify queries for both still and moving images, resulting in a subset of 33,149 image queries by 9855 users. We provide data on: (1) image queries – the number of queries and the number of search terms per user, (2) image search sessions – the number of queries per user, modifications made to subsequent queries in a session, and (3) image terms – their rank/frequency distribution and the most highly used search terms. On average, there were 3.36 image queries per user containing an average of 3.74 terms per query. Image queries contained a large number of unique terms. The most frequently occurring image related terms appeared less than 10% of the time, with most terms occurring only once. We contrast this to earlier work by P.G.B. Enser, Journal of Documentation 51 (2) (1995) 126–170, who examined written queries for pictorial information in a non-digital environment. Implications for the development of models for visual information retrieval, and for the design of Web search engines are discussed. 相似文献