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1.
Scholars have acknowledged customer knowledge management (CKM) as a key strategic resource for improving innovation and supporting long-term customer relationship management. This study provides a deeper understanding of the internal antecedents of business innovation capacity overcoming previous approaches. A model that had not previously been tested was used to analyse the role of customer collaboration and CKM – measured as a second-order construct – in innovation processes and marketing results. To test the model, structural equation modelling (partial least squares) was applied to a random sample of 210 Spanish companies. Results confirm that CKM and customer collaboration are antecedents of innovation capacity and marketing results. Furthermore, the effect of CKM is greater than the effect of customer collaboration. This paper provides a basis for managers to encourage innovation in their companies and explains how managers can improve marketing results.  相似文献   

2.
Innovation networks are vital in advancing new product and service development. Particularly for small and medium-sized enterprises, partnering within innovation networks allows to enlarge innovation capabilities and to reach new markets. In order to create effective innovation networks, however, firms are required to adapt to the network. To do so, they must overcome three principal challenges: they need to build partnerships, integrate the partners’ value contributions, and coordinate innovation processes. We followed three innovation networks over a three-year period and examined how they successfully used information systems (IS) to respond to these challenges. On the basis of their experiences we identify IS categories and measures that support setting up an information management for networked innovation. We explicate relevant tasks for managing the aspects of “who, what and how” in networked innovation.  相似文献   

3.
Achilly winter day in December 2008, Fudan University in Shanghai was filled with the .warmth of more than 200 representativesfrom universities, research institutes and enterprises. It was a special occasion -- some of the nation＇s best life researchers were conferred a newly established award in life sciences.  相似文献   

4.
Although innovation diffusion is a central topic in policy and strategy, its measurement remains difficult – particularly in cases where the innovation is a complex and possibly ambiguous practice. In this paper, we develop four theoretical mechanisms that may bias diffusion markers by leading to the understatement and/or overstatement of diffusion at different points in time. Employing the case of “green chemistry,” we then compare three different diffusion markers – keywords, database index terms, and domain expert assessments – and we demonstrate how they lead to differing conclusions about the magnitude and timing of diffusion, organizational demography, publication outlets, and collaboration. We also provide suggestive evidence of extensive “greenwashing” by particular organization types and in particular countries. Building on these findings, we point to potential challenges with existing diffusion studies, and we make a case for the incorporation of practitioners in construct measurement and for the integration of comparative metrics in diffusion studies.  相似文献   

5.
《普罗米修斯》2012,30(2):155-168
Cultural studies seem to dominate the field of management and innovation in China. Researchers have defined and considered Confucianism and a number of common, transnational Asian/Chinese values and practices allegedly unifying China and parts of East Asia. These values and practices have been erected as the cultural pillars of ‘Chinese management’, ‘Chinese entrepreneurship’ and, more recently, ‘indigenous innovation’ in the ethnic Chinese world and now mainland China. We believe these values and practices, frequently claimed as unique and fueling innovation in Chinese firms, to be potentially manipulated for strategic purposes, by political authorities as well as business organizations. This paper examines the aforementioned premises and questions the notions of Chinese ethnicity, values, management and innovation from political and strategic perspectives. We first present the emergence of Chinese values and Chinese management. We then consider this emergence in relation to political agendas and the renewal of Asianism or New Confucianism. The second part of the paper analyzes how such values and ethnicity can be utilized by entrepreneurs for both defensive and offensive business purposes. We then illustrate our debate with some reflections on the Shanzhai form of indigenous innovation before concluding with implications for researchers, managers and entrepreneurs and discussing the dangers of exoticism and avenues for future empirical research.  相似文献   

6.
We evaluate the impact of the EC's Seventh Framework Programme, a large-scale research subsidy programme, on the innovation activities of subsidized firms, with a particular regard to industry–university partnerships. Using matching and difference-in-difference estimation, we find a positive effect on a range of innovation indicators. The number of project participants in general and university participants in particular positively affect performance, suggesting knowledge spillovers between project members. Research centres, on the other hand, do not exert positive externalities. We also find that the benefits of collaborating with universities are amplified by their academic quality.  相似文献   

7.
In an increasingly globalized and hyper connected business environment, using knowledge strategically is often critical for competitive performance. This article is motivated to illuminate the notion of strategic knowledge management (SKM) in organizations. In this regard, executives need to develop an informed understanding of what types of organizational knowledge (and how much) can be ‘structured’ and/or allowed to ‘proliferate’ in order to sustain both work productivity and innovation capacity toward a harmonious conceptualization of strategic knowledge in their organizations. This conceptual paper is based on analysing certain exemplars of why organizations need to put greater emphasis on the equivalence between codification and personalization in the context of strategic knowledge management. Our explanations on managing strategic knowledge through different examples provide insights and pitfalls that organizations must be aware of and are as follows. Firstly, we argue that an exclusive emphasis on codification or personalization runs the risk of ‘knowledge structuration’ or ‘knowledge proliferation’ respectively in an organization’s strategic knowledge management. Secondly, executives should continuously realize the need to emphasize on equivalence (or congruence) between codification and personalization aspects of SKM in order to keep enduring work productivity and innovation capacity in organizations. Thirdly, we argue that SKM initiatives that prodigiously focus on either codification or personalization can lead to pitfalls despite plenty of managerial interventions. We further believe that our proposed ideas will be worthwhile considerations for executives/leaders responsible for strategy, IT and innovation divisions of the organization to determine whether its organization’s knowledge engine is running smoothly, and if not, where to direct their energy to yield long term and robust outcomes.  相似文献   

8.
This paper analyses the technology strategy and standard competition of the most outstanding innovation cases of Apple and Microsoft. The objective of the study is to understand innovators' pursuit of strategies in securing the benefits from an innovation, based on the innovation life cycle model. The study develops a new methodological framework of platform for analysing the case studies. It is argued that the ability to establish an industry standard and lock-in customers enables an innovator to create a competitive advantage. The study offers important lessons in strategic innovation management.  相似文献   

9.
Scientific and technological innovation policies play a critical role in the innovative development of high-technology industrial parks. However, it remains unclear how scientific and technological innovation policies impact the innovation efficiency of high-technology industrial parks and what the impact pathways are. An in-depth investigation of this topic can give an insight into the inherent relation between the scientific and technological innovation policies and technological innovation. By conducting a theoretical analysis, this study empirically analyzed the impact of scientific and technological innovation policies on the innovation efficiency of high-technology industrial parks. The main research methods applied in this study were linear regression and qualitative comparative analysis (QCA). The results showed that the policy targets drove innovation efficiency in a relatively minor way. Among all policy tools, the demand-based policy tools had the most significant influence on innovation efficiency. The supply-based and environment-based policy tools had notable positive impacts during the lag periods of policies. The policy mix pathways for scientific and technological innovation policies that impact innovation efficiency come in four forms, namely, the targets-directed, demand-driven, supply-dominated environment optimization, and environment-dominated comprehensive pathways. Therefore, this study put forward proposals on classifying and refining the scientific and technological innovation policies and optimizing the policy mix-driven models.  相似文献   

10.
Scholars have recently highlighted the promise of open innovation. In this paper, we treat open innovation—in it's different forms and manifestations—as well as internal or closed innovation, as unique governance forms with different benefits and costs. We discuss how each governance form, whether open or closed, is composed of a set of instruments that access (a) different types of communication channels for knowledge sharing, (b) different types of incentives, and (c) different types of property rights for appropriating value from innovation. We focus on the innovation “problem” as the central unit of analysis, arguing for a match between problem types and governance forms, which vary from open to closed and which support alternative forms of solution search. In all, the goal of this paper is to provide a comparative framework for managing innovation, where we delineate and discuss four categories of open innovation governance forms (markets, partnerships, contests and tournaments and user or community innovation) and compare them with each other and with two internal or closed forms of innovation governance (authority and consensus-based hierarchy).  相似文献   

11.
Although innovation is central to a firm's success and a top priority for most technology managers, firms commonly report disappointment that innovation outcomes do not match their original plans. This paper examines the difference in intended innovation and realized innovation using an exploration/exploitation framing. Its focus is on changes to defined innovation plans that occur after planning phases end. Extant literature and field research form the basis for hypotheses that are then tested using a large scale survey of an entire population of small and medium-sized high-technology enterprises (SMEs).Findings of compromised exploration in favor of exploitation, during the development phase, is quantified. Firms divert resources away from novel emergent exploration and into existing product development, thereby undercutting innovation plans. Intended innovation, established during the planning stages, is found to be compromised.Our hypotheses, that agency and resource dependence underpin a shifting between explorative and exploitative development, have support. The paper's theoretical contributions include the application of novel agency and resource dependence perspectives onto innovation. It informs ambidexterity research by indicating where, how much, and why erosion in the balance of exploration/exploitation occurs and provides new avenues for research into low innovation outcomes.  相似文献   

12.
The transition from an industrial economy to an innovation economy poses two critical questions for the manufacturing sector in advanced countries. First, given the diffusion of modern manufacturing practices around the world, what level of innovation (incremental, more far-ranging, or radical) is most likely to support a resilient domestic manufacturing sector? Second, are assumed differences in the innovative capacity across space likely to hasten the decline of rural manufacturing? To answer these questions this research combines comprehensive measures of self-reported innovation able to reliably differentiate incremental and more far-ranging innovation with establishment-level data able to examine the geographical distribution of these different innovation strategies. The data used for the analysis includes a two-period panel of manufacturing establishments surveyed in 1996 and 2013 with annual employment data indicating survival in the intervening years. Our findings suggest that long-surviving manufacturing plants overwhelmingly gravitate away from non-innovation strategies toward incremental or more far-ranging innovation orientations. A survival advantage of far-ranging innovation over incremental innovation is observed for standalone firms. We do not identify a difference in the innovation orientations of rural and urban manufacturing establishments.  相似文献   

13.
Tax incentives and direct funding are two different public support instruments used to facilitate the formation and growth of firms. Limited empirical evidence has compared the effectiveness of two different policies and their interactions for firms. In this paper, we investigate the main and interaction effects of these interventions on high-tech firms. Since large and small firms innovate in different ways, we compare the use of both incentives by Iranian high-tech SMEs and large firms through a factorial design technique. This paper presents significant differences both across instruments and across firm size. Results show that for SMEs, tax exemption has a significant effect on R&D investment, and funding has a significant effect on R&D investment, R&D employees, and new products. However, there aren't any interaction effects between instruments. For large firms, funding is an effective instrument for R&D investment. Also, there is an interaction effect between tax incentives and direct funding on new products. These findings indicate that funding is a more effective instrument than tax exemption, especially for SMEs, but suggest some changes in supporting policies of high-tech firms in Iran.  相似文献   

14.
While economies in the industrialised World have become increasingly knowledge driven and service based, much of the work on capturing and measuring business value is still constrained and steeped in the thinking of the manufacturing era. One area that is more susceptible to measurement is the field of technology based or enhanced services. This case analysis seeks to explore how a service operator, such as an international airport, can gauge value from investment into IT. We examine how the airport operator combines a variety of accounting techniques and other tools to capture value from their IT investments. We explore how the operator could improve their measurement of business value derived from their IT investment. One observation of practice is that value capturing tools and techniques are used in parallel rather than ‘in sync’. Drawing on the notion of user innovation, we argue operators should embrace a systemic approach in adapting and modifying measuring regimes to accommodate service based innovation.  相似文献   

15.
<正>he year 2014 may prove to be a major turning point in China’s development of world-class science and innovation system.At the mid-term juncture of China’s Medium-and Long-Term Program(MLP)for Science and Technology(ST)development,the Ministry of Science and Technology conducted a comprehensive review and assessment  相似文献   

16.
This study addresses the contribution of knowledge sharing behaviour and absorptive capacity to innovation at team level. Although the hypotheses reflect the dominant literature, the study’s novelty lies in the data collected from several industries in Portugal, avoiding possible industry bias. Relationships are tested outside sectors where traditionally team effects are studied, for example healthcare. Data were collected from 141 employees working in organizational teams, excluding top management teams, which are often the object of research addressing phenomena leading to innovation. There is no evidence in support of organizational size effect, team’s geographic concentration effect or gender effect. However, team tenure duration is positively related to increased knowledge sharing, that is, recent teams do not share as much knowledge as older ones. Structural Equation Modelling was used to test the mediation effect of absorptive capacity between individual knowledge sharing behaviour and team innovation. Evidence in support of full mediation was found.  相似文献   

17.
Good information and records management is assumed to promote organizational efficiency. Despite established management regimes and available technology, many organizations still consider information and records management challenging. The reason may be cultural factors. This study based on a literature review, aims to explore the academic discourse on information culture and to discuss its relevance for records management. The findings show that the concept information culture is used in various ways: as an explanatory framework; as an analytical and evaluative tool; or as normative standard. The research on information culture addresses several areas: business performance, systems implementation, the manifestation of information culture in different organizations, and a few concerns records management practices. The research settings and the objects of study varied, why general conclusions are difficult to draw, but often a positive correlation between culture and performance is assumed. The focus has been on how information is used, shared and disseminated, while the production and management, that is the vital object of records management, has with few exceptions been neglected. If information culture should fully function as an analytical framework concerning records management, a widened and more inclusive conceptualization is required, which also will enrich information culture as a theoretical concept.  相似文献   

18.
This research aims at deepening the understanding of the effects of information systems on supply chain operations, and to find the level and direction of the relationship between Enterprise Resource Planning (ERP) and Knowledge Management (KM) in the context of operational and financial performance. Essentially, this study emphasizes the explanation of the complementary relationship between ERP and KM. Therefore, the mediating effect of KM is also analyzed. Using a survey method, 163 responses are collected from Turkish manufacturing companies which operate in a variety of industries. A structural equation modelling (SEM) is used to test both the reliability and validity of measurement and the structural path model. The results show that ERP has no significantly positive effect on operational performance, but it is a precedent of KM. Moreover, results also show that KM affects operational performance positively and it has a mediating effect for the relationship between ERP and operational performance. Lastly, the path analysis shows that operational performance is positively associated with financial performance.  相似文献   

19.
《普罗米修斯》2012,30(3):261-289
This paper analyses how and why different types of innovation systems interact through analysing seven Australian sectors. We find that there are sets of mechanisms or systems that ‘articulate’; i.e. structure and shape the interaction among sectoral innovation systems and other types of innovation systems. Drawing on the Schumpeterian and evolutionary legacy, we contribute a theoretical explanation of how interaction among innovation systems influences innovation. First, this interaction enables and enhances variety creation by expanding the new combinations of knowledge and resources a firm can achieve. Second, it allows for more efficient and effective scaling up of useful knowledge recombination to achieve increasing returns. Empirically, this is supported in that the more successful sectors have active articulation systems with alignment with other systems, while weaker sectors have unplanned and patchy linkages. No simple model seems to explain successful articulation. However, important factors are active receptor firms with the motivation and capabilities to absorb and use resources from external systems, high quality and responsive education systems, and international linkages. Public research, labour markets, and intermediaries varied in importance.  相似文献   

20.
The purpose of this paper is to explore how enterprises choose innovation pattern from the perspective of internal organization context. This article distinguishes between internal innovation and external innovation, such that human capital and information structure are the core factors affecting firm's choice decision for internal or external innovation. Based on a survey in China, this study analyzes the relationships among specific human capital, information structure and innovation pattern. Further we also examine the moderating effect of cooperative motivation including R&D motivation, technical learning motivation and strategy motivation. The results suggest that with the degree of specific human capital increase, enterprises tend to choose internal innovation pattern and with the information structure more dispersed/horizontal, enterprises more tend to choose internal innovation pattern. What's more, motives related to research and development, and technology learning are two relatively significant moderators in the relationships among specific human capital, information structure and innovation pattern.  相似文献   

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