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2.
ABSTRACT

The primary purpose of an academic library Web site is to serve as a portal to library-acquired content. Navigational design of a library Web site affects the user's ability to find and access content. At Albertsons Library, the goal of the navigational design of the Web site is to mimic user behavior on the Web site to help them access information and articles from over 300 different library vendors. Coordinating with different vendors makes tracking the navigational flow of user behavior difficult with the tool Google Analytics. Using the events feature in Google Analytics, the team responsible for Web design was able to track user flow, and was able to quantify how many users were actual “drop-offs” versus those that were clicks into library resources. Decisions made after acquiring these data resulted in a Web site with a 10 percent or less bounce rate, and decreased the number of clicks required for users accessing the library's content.  相似文献   

3.
ABSTRACT. This study is the first to investigate the amount and type of information about children's services described in Japanese public library websites, with particular reference to the Web pages intended for children, and the extent to which usability is taken into account in the design of these websites. Further, the study analyzes what kinds of content are more prevalent in children's services as described in Japanese public library websites in comparison with the actual delivery of these services. Finally, the study considers the usability of children's Web pages from the perspectives of how easy they are to read and understand.  相似文献   

4.
ABSTRACT

This article presents a case study in user-centered design that explores the needs and preferences of undergraduate users. An analysis of LibQual+ and other user surveys, interviews with public service staff, and a formal American with Disabilities Act accessibility review served as the basis for planning a redesign of the Brown University Library's Web site. Three testing phases were conducted: individual usability testing of the existing site and baseline data collection on Web use preferences; focus groups to respond to a functional prototype and search prototypes; and individual usability testing and interviews on revised functional prototypes. The delicate task of obtaining staff buy-in without letting their opinion drive the redesign was accomplished by keeping the project team small and nonrepresentational, submitting all conflicts to user testing, and promising an intranet that would meet the specialized needs of staff. A commitment to experimentation and a willingness to jettison design and functional elements which did not meet user approval kept the design process agile and flexible. Prototype testing of a variety of search options clearly demonstrated that the lack of integration in a library's information system makes it difficult to rationalize and optimize the user's search experience. Difficulties enlisting staff to edit existing Web content were solved by outsourcing content review and editing for Web-appropriate length and format. Except for this content review, the Web site redesign and usability testing were all conducted in-house with limited resources and a nine-month time-frame. The study's focus on user expectations and nomenclature largely confirmed the results of previous studies.  相似文献   

5.
ABSTRACT

Oakland University's Kresge Library first launched its Web site in 1996. The initial design and subsequent contributions were originally managed by a single Webmaster. In 2002, the library restructured its Web content creation and management to a distributed, collaborative method with the goal of increasing the amount, accuracy, and timeliness of the information available on the library Web site. The new model was successful, resulting in a significant increase in both the amount and timeliness of the information presented on the library Web site. This article details the fundamental structural changes to how the Web site was managed and the rationale behind it.  相似文献   

6.
《图书馆管理杂志》2013,53(3-4):395-407
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7.
ABSTRACT

As the World Wide Web has advanced since its inception, librarians have endeavored to keep pace with this progress in the design of their library Web pages. User recommendations collected from focus groups and usability testing have indicated that the University of Scranton's Weinberg Memorial Library's Web site was not working as intended, and the library's home page, in particular, was cluttered. Focus groups indicated that the process of accessing the library's databases from off-campus took too many steps, key resources were not located in key areas of the page, links were too close together, and the font was too small. Library staff determined it was necessary to rethink and redesign its pages. Self-reports from focus groups were insufficient to get at the mechanics of Web page use. Through usability testing, librarians were able to observe students and faculty completing simple research and directional tasks. Before “going live” with the new page in January 2007, users who had participated in the focus groups and in the usability testing were surveyed about the redesigned library Web page. The users indicated that the new Web page was less confusing, easier to use, and somewhat more intuitive than the previous library Web page. Web sites are always works in progress, and academic librarians should be proactive about making changes to their library Web sites to take advantage of emerging technology and to meet user expectations.  相似文献   

8.
ABSTRACT

Aggressively promoting a Web site is the best way to ensure that colleagues and information consumers are aware of the resource's existence. A strategy that worked well for one such resource, The Researching Librarian, is discussed. Methods such as submitting the site to search engines, announcing the site to members of relevant listservs, and informing the media will increase awareness of a resource and usage for sites providing useful and needed content.  相似文献   

9.
《期刊图书馆员》2013,64(3):97-116
Abstract

The World Wide Web site tor Cataloging & Classification Quarterly(CCQ) was created to address a serious need-timeli-ness-in communicating the results of research among librarians, while at the same time providing a number of new benefits to enhance the journal's relationship to its readers. Brought online in early 1995, it was the first such Web site for a professional journal in librarianship, and its characteristic method of making abstracts available well in advance of the print version anticipated a practice later employed by journals in a variety of other fields. Historical background to electronic texts is discussed in context with the beginnings of the CCQ Web page, along with providing an orientation to the relevant aspects of the still-evolving World Wide Web. By using the CCQ Web page as an example, an attempt to characterize the current state of electronic journal publishing will be outlined. With the decision early this year by CCQ's publisher, The Haworth Press, Inc., to begin a pilot program of publishing a select number of its some 160 journals via the World Wide Web, the CCQ Web site can be regarded as an influential forerunner for the publisher's development of electronic journals.  相似文献   

10.
Abstract

This study focuses on college and university library services provided to distance education students and a content analysis of library Web sites. The Web sites chosen were categorized by the amount of distance education the institution offered to students. Results indicated that the size of the institution had the strongest correlation to library services offered to distance education students (Spearman's rho of .618), not the degree to which distance education is provided (rho of .076). This study suggests that just because an institution offers distance learning courses does not necessarily mean that its library offers a full range of Web services to meet distance learner needs, and it brings into question whether some institutions have been too quick to provide distance education services without properly addressing student library needs.  相似文献   

11.
ABSTRACT

A primary impact metric for institutional repositories (IR) is the number of file downloads, which are commonly measured through third-party Web analytics software. Google Analytics, a free service used by most academic libraries, relies on HTML page tagging to log visitor activity on Google's servers. However, Web aggregators such as Google Scholar link directly to high value content (usually PDF files), bypassing the HTML page and failing to register these direct access events. This article presents evidence of a study of four institutions demonstrating that the majority of IR activity is not counted by page tagging Web analytics software, and proposes a practical solution for significantly improving the reporting relevancy and accuracy of IR performance metrics using Google Analytics.  相似文献   

12.
《期刊图书馆员》2013,64(4):155-172
ABSTRACT

There is a wide variety of Catholic periodical literature, and most of it is directed to lay members of the faith. The author offers a cross section of the Catholic press and makes notes of how each publisher has adapted to the present-day lay reader by developing Web sites and providing material in other languages.  相似文献   

13.
《The Reference Librarian》2013,54(67-68):57-67
Summary

The University of Arizona Library's tradition of outreach to the surrounding community is reflected in two examples of projects detailed here. The first project is a series of Web exhibits created by librarians and individuals from the community that explore the history of Tucson and southern Arizona. Some of the Web exhibits detail the experiences of immigrant and Native American cultures in the area while other Web exhibits deal more generally with the history of the area. The second project involves a Federal grant that will make certain parts of library's Special Collections more accessible to the community by building new facilities that are open longer hours, digitizing some of the materials and adding computer workstations for users.  相似文献   

14.
Abstract

Three sources indicated the need for designing a usability study of the Western Michigan University Libraries' Web site: the results of the 2004 LibQUAL+ survey; the completion of the library's new strategic planning document; and suggestions by library customers and library staff. LibQUAL+ findings and customer comments suggested customers desired more independent use of the library site; better and easier electronic access to library resources, allowing customers to search for and find content on their own; and improved online help. A usability analysis was conducted with graduate and undergraduate students. The results from a task-based questionnaire, observations by investigators, and follow-up discussion sessions are presented. Investigators found usability testing alone may not be adequate to gain the qualitative data necessary for ascertaining the site's ease of use and usefulness and that a multipronged approach might be needed when evaluating a library Web site.  相似文献   

15.
《期刊图书馆员》2013,64(3-4):523-528
Summary

As librarians become more familiar with the World Wide Web and its potential as a resource tool, it is increasingly important that they are able provide Web access suited to their and their users' needs. This workshop provided general guidelines as well as guidelines geared to technical services departments for the design, creation and maintenance of Web-pages.  相似文献   

16.
《期刊图书馆员》2013,64(3):183-191
SUMMARY

RSS technology is growing in popularity among libraries as a way to distribute, or syndicate, information about new electronic resources and Web content to users. “Really Simple Syndication” is an effective communication tool for libraries because it supplies the user with to up-to-date links and announcements on the library Web site after only one initial setup function. RSS does not require the user to make frequent visits to the library Web site for updated information; rather, it gathers content from any Web sites designated by the user, and delivers news to the users in an aggregated format. The benefits of RSS are that the software to setup the service is often free for downloading and many users are already familiar with the application. The “orange button” now present on so many commercial Web sites ranging from news sites to blogs is gaining a presence on library Web sites.  相似文献   

17.
ABSTRACT

This study explores the current status and features of Pakistan's academic library Web sites. A checklist describing features and content was prepared based on a review of the literature related to academic libraries’ Web sites. Then, all 85 library Web sites of Pakistani universities and degree-awarding institutions recognized by the Higher Education Commission (HEC) of Pakistan were surveyed and analyzed using the checklist. Interviews with library professionals were conducted to learn more about the problems and issues with building and maintaining library Web sites. Results indicate that Pakistani academic library Web sites have effective features such as contrasting color schemes, easily readable text, minimal use of horizontal scrolling, and English-language text. Staff information, OPACs, and navigation features are also widely found on the Web sites. Features found less frequently include the use of Web 2.0 technologies, Web site aid tools, information about library buildings, and general library information. By offering information about the status of Pakistani academic library Web sites, the study can serve as a foundation for discussion between libraries and other parts of the university, as well as a benchmark for evaluating the progress of academic library Web sites in Pakistan  相似文献   

18.
ABSTRACT

Almost three years after Google Scholar's inception, only a third of Ohio Library and Information Network (OhioLINK) member libraries link to it from their Web sites. This article reports the results of a July 2007 survey of OhioLINK academic librarians, conducted to find out about their attitudes and current practices regarding promotion of Google Scholar. It compares the findings about placement of Google Scholar on Web sites and inclusion in library instruction with previous research, and includes recommendations for libraries about Google Scholar.  相似文献   

19.
ABSTRACT

The Library 2.0 movement emerged as a response to the technologies and concepts in the Web 2.0 movement and has been taking the library world by storm. Web 2.0 takes the stagnant Web 1.0 and makes it more user-driven, collaborative, participatory, and personalized. Library 2.0 takes the tools of Web 2.0 and moves them into a library setting with libraries that are user-centered, networking faculty, students, and librarians to create a vital and evolving organization designed to meet the needs of the current information culture. Library 2.0 is especially relevant to institutions providing services to off-campus students. Many students taking courses remotely have full-time jobs and busy lives beyond their coursework. Providing those students with a customizable, personalized, and collaborative library assists in their success as a student. Using Web 2.0 technologies and other social networking tools in the library setting brings the library to our users, making them more relevant in today's information society.  相似文献   

20.
Abstract

Library pathfinders are a time-tested method of leading library users to important resources. However, paper-based pathfinders suffer from space limitations, and both paper-based and Web-based pathfinders require frequent updates to keep up with new library acquisitions. This article details a step-by-step method to create an online dynamic pathfinder with a clean, intuitive interface that performs predetermined searches in online library catalogs. This tool leads users to resources much as a traditional pathfinder does, but it is always up-to-date, requires almost no maintenance, and familiarizes patrons with the library's catalog as they use it. This article requires a basic knowledge of HTML. PHP and JavaScript are also used. While knowledge of these languages is helpful, these parts of the dynamic pathfinder are described in enough detail that no prior knowledge is required.  相似文献   

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