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1.
《图书馆管理杂志》2013,53(1-2):215-227
Abstract

Much has been written on the importance of working with instructors teaching at a distance to provide library services to distant students and instructors. However, what distant instructors want and expect from the library has not been explored as directly, and definitely not on a large scale. Examining the small-scale studies that have been performed at various institutions, we can (1) identify what distance education faculty generally want from their library to supplement their instruction; (2) look at what services faculty would commonly like to see the library offer to their students; and (3) discover what further steps need to be taken to better understand the faculty we seek to serve.  相似文献   

2.
《图书馆管理杂志》2013,53(3-4):177-193
Abstract

In order to have a successful library program for offcampus students, librarians must understand who their students are and what they want. This paper will address the issues involved in conducting a user survey for off-campus students. The paper will cover details on developing a survey; it will discuss the logistics of sending and receiving; and it will examine one method of evaluation. This work is based on a student survey conducted by the University of Iowa Libraries during November 1998 and March 1999.  相似文献   

3.
ABSTRACT

Reference is the word we use for the actions that librarians engage in to answer questions from the public. The art and practice of reference involves many actions that likely can only be understand through engagement. Students in a graduate basic reference class engage in active learning to introduce themselves to their classmates and to understand how to define what reference is. Both activities involve placing words in context.  相似文献   

4.
《图书馆管理杂志》2013,53(1-2):265-302
Abstract

In order to have a successful library program for distance education students, librarians must understand who their students are, as well as what their students want and need. Of course, the best way to get this information is to ask the students. The ACRL Guidelines for Distance Learning Library Services emphasize this point, encouraging librarians to regularly survey students involved in distance education and off-campus programs. This paper is based on two student surveys, one conducted by the Coordinator of Library Services for Distance Education at the University of Iowa and the other conducted by the Distance Librarian at University of the West Indies, Mona Campus. The paper focuses on the issues that librarians confront when they conduct a survey of distance education students. In addition, it covers details on writing and developing a survey instrument, including the need to ask the right questions in a proper manner and the need to arrange the questions and information in a user-friendly format. The results of the two surveys are presented, including a comparison of some data between the two programs.  相似文献   

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Abstract

In 2001, Texas Tech University Library surveyed faculty who taught distance learning courses. This article reports the findings of the survey. Implicit in the article is the belief that a clear understanding of the needs and expectations of faculty serves as a foundation on which librarians can build a solid program of support for distance learners. This clear understanding may also serve as the basis for better strategies to educate faculty on how librarians can help improve distance learning courses. Unfortunately, what faculty think about library support for distance learning courses is not always clearly understood. To a significant extent, this limited understanding is due to the dearth of information in the professional literature on the subject. More surveys need to be completed and the results published so that distance learning librarians can better understand faculty and better inform them, optimizing support for distance learners.  相似文献   

7.
SUMMARY

Law firm libraries have undergone drastic changes in recent years. This chapter chronicles the evolution in the size of the law firm library and its collection, the changing expectations of law firm library users, and the inventive ways that law firm librarians are fulfilling the needs of the law firm library users with technology and other means. This chapter also explores how law firm libraries can improve service and overall efficiency through limited outsourcing of reference services.  相似文献   

8.
Abstract

2020 is an election year in the United States. As we know from both past elections and the current election season, mudslinging, hyperbole, misinformation campaigns, and fake news proliferate the media landscape. Finding and recognizing reliable, accurate, nonpartisan election information can be challenging. Fortunately, several websites offer reliable, accurate, nonpartisan, and balanced information on the election and about voting. Some sources include information on how to register to vote, who can register to vote, and explain voting rights. Other sources provide links to or compile information on candidate voting records, where candidates get their funding, where they stand on issues, and fact check their statements. And, still others allow voters to get personalized information about what will be on their specific ballots, such as all the candidates running for local, state, and national offices, as well as bond measures, propositions, and other ballot initiatives. The reviews included in this issue’s column comprise a sampling of reliable election websites spanning the various election topics mentioned above. Librarians can feel confident recommending these sites to their patrons looking for accurate, balanced, reliable election and voting information.  相似文献   

9.
《Communication Teacher》2013,27(3):137-140
Courses: Intercultural Communication, Communication and Diversity

Objectives: This activity is designed to help students better understand the concept of world views in everyday life. It also provides an understanding of how world views may be connected to values, norms, and ethnocentrism in very personal and direct ways. Finally, it helps students to understand the cultural nature of what is often seen as simply a natural fact of life.  相似文献   

10.
《The Reference Librarian》2013,54(73):281-292
Abstract

Many library directors and administrators spend a significant portion of their time attempting to market the library and its services. Getting patrons into the library and keeping their business is an integral part of the day-to-day management of the library. This mission, however, is not always effectively passed on to the front lines to the one group of people who face the patrons on a daily basis -the reference librarians.

This article will show how the library's service points can be used as marketing tools; outline what librarians and public service staff should know about their library; and discuss ways in which reference service librarians can help further the library's marketing and public relations goals.  相似文献   

11.
ABSTRACT. This study is the first to investigate the amount and type of information about children's services described in Japanese public library websites, with particular reference to the Web pages intended for children, and the extent to which usability is taken into account in the design of these websites. Further, the study analyzes what kinds of content are more prevalent in children's services as described in Japanese public library websites in comparison with the actual delivery of these services. Finally, the study considers the usability of children's Web pages from the perspectives of how easy they are to read and understand.  相似文献   

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Summary

This article addresses pricing questions raised by the 1996 acquisition of West Publishing Company by The Thomson Corporation by considering what happened to Lawyer's Co-op/Bancroft-Whitney treatise titles transferred to CB-C following the Thomson acquisition of Lawyer's Co-op. Although the sample of titles examined is small, it appears that price increases have been well above increases in the legal publications industry generally, and this suggests the need to monitor West titles carefully.  相似文献   

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Abstract

Librarians gather data on multiple aspects of their work. Much of the data collection revolves around the library’s resources, but what may be passed over during this data collection is information on how librarians are expending their time and effort. A group of librarians from a community hospital system designed a Microsoft Access database to collect such data and has been recording librarians’ efforts for more than three years. The librarians use the data in annual reports and can track trends to evaluate service priorities and maximize effective use of the librarians’ time.  相似文献   

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ABSTRACT

This paper reports on results of a questionnaire distributed to North American public libraries to determine what types of services they are providing to populations experiencing barriers to using bricks-and-mortar branches. The results indicate that many are offering homebound delivery and that bookmobiles remain popular, particularly in libraries serving large geographic areas. Some libraries are exploring kiosk, or vending machine style services. Lastly, new trends are emerging, notably pop-up libraries, vans, and book bikes.  相似文献   

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ABSTRACT

Subject specialist librarians play a role in providing resources and services to distance students. The authors surveyed subject librarians and distance librarians, examining how and to what extent subject librarians provide service to distance learners.  相似文献   

20.
《图书馆管理杂志》2013,53(1-2):393-408
Abstract

A survey was conducted in Spring 1999 to assess the library support services for distance learning within the Texas A&M University System. Graduate students actively enrolled at remote sites in one or more courses taught on the system's interactive video network were surveyed. Results of this survey provide insight for improving library services.

“People want what they want when they want it. They don't want something else, they don't want less than they want, and they certainly don't want it at some other time” (Forsha, 1992).  相似文献   

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