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1.
《Journal of Web Librarianship》2013,7(1):19-35
A library's Web site is well recognized as the gateway to the library for the vast majority of users. Choosing the most user-friendly Web architecture to reflect the many services libraries offer is a complex process, and librarians are still experimenting to find what works best for their users. As part of a redesign of the Oregon State University Libraries’ Web site, entry points for specific user groups were created. One of these user groups was graduate students. The purpose of this study was to explore the ways other academic libraries design their Web sites for particular user groups, specifically graduate students, in order to determine how the Oregon State University Libraries Web site compared to peer institutions. This study analyzed 112 Association of Research Libraries’ Web sites and 26 Oregon academic libraries’ Web sites to determine the availability of resources and services specifically promoted to graduate students. Since graduate students may view the library Web site through the lens of new student, researcher, or instructor, Web sites were also examined to see if sites were created with any or all of these roles in mind. Nearly a quarter of Association of Research Libraries' Web sites that were examined contained a link on the homepage for graduate students, and another 20 percent provided graduate-student information at a lower level in their site hierarchy. A majority of sites had events, subject guides, or course guides for graduate students. Information for graduate students was typically framed in the context of graduate students as researchers. Ideas and examples are given for ways to improve Web site design to better serve this user group. In order to provide improved services to these students, future studies will explore what graduate students need from academic libraries and the ways these students conduct themselves in their various roles of researchers, instructors, and new students. 相似文献
2.
Mark-Shane E. Scale 《图书馆管理杂志》2013,53(7-8):933-950
ABSTRACT Cloud computing and Web collaboration are shaping 21st-century libraries. These 2 developments seem to be behind the newest developments in library services and are driving library automation. The 2 are impacting library work by providing the library administrator with opportunities, especially for greater synergies among various individuals over dispersed locations. While the literature indicates ambivalence about these twin developments among library and information professionals, the administrators of distance library services have no choice but to engage in the use of cloud computing technologies and Web collaboration in order to remain relevant to users. Unfortunately, in doing this, distance services librarians will need to trade off ownership and control, trusting outsiders, while teaching users to be critical of the information gathered from collaborative sources. 相似文献
3.
《The Reference Librarian》2013,54(74):91-101
Summary Among the many ways the World Wide Web has changed libraries are the additional tools gained by librarians and library users for answering reference questions. In addition to the growing number of licensed resources providing the full text of articles from newspapers, magazines, academic journals, and reference works are the millions of free Web sites offering an incredible variety of information about everything. Locating the most useful of these sites and organizing them into categories on library Web sites can be enormously beneficial both to patrons and libraries. After deciding to make their sites reference portals, librarians must make a number of important decisions. 相似文献
4.
As end-user demand for easy access to electronic full text continues to climb, an increasing number of information providers are combining that access with their other products and services, making navigating their Web sites by librarians seeking information on a given product or service more daunting than ever. One such provider of a complex array of products and services is Thomson Scientific. This paper looks at some of the many products and tools available from two of Thomson Scientific's businesses, Thomson ISI and Thomson ResearchSoft. Among the items of most interest to health sciences and veterinary librarians and their users are the variety of databases available via the ISI Web of Knowledge platform and the information management products available from ResearchSoft. 相似文献
5.
《Journal of Web Librarianship》2013,7(2):89-109
The study's purpose was to investigate the views and opinions of librarians about the implementation of Web 2.0 technologies into library operations and services. The Delphi technique was chosen as the method of inquiry in this study, in which a group of panelists graded the desirability and probability of a list of statements. Thirty-nine librarians from United States and Canada participated in the study by answering the questionnaire. The study consisted of two rounds. In the first, participants were asked to grade seventeen statements and answer four open questions posted on a Web site. In the second round, participants were asked to provide an explanation for answers that fell outside of the consensus. The study investigated the panelists’ views on the following issues: (a) the changing nature of libraries and of the information profession, (b) user-generated content at the library, (c) the library's role as a learning center, and (d) adoption of Web 2.0 technologies in libraries. Participants’ answers also revealed issues with the marketing of library services. Findings revealed a big difference between what participants viewed as desirable and what they thought as probable for most issues. Furthermore, participants were skeptical on the ability and willingness of librarians and libraries to make the necessary changes to adapt to the new information reality brought on by Web 2.0 technologies. 相似文献
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7.
《Journal of Web Librarianship》2013,7(3):239-262
Although the library's Web site has become a standard tool for seeking information and conducting research in academic institutions, there are a variety of ways libraries approach the often challenging—and sometimes daunting—process of Web site development and maintenance. Three librarians at Western Michigan University explored issues related to this topic by conducting a Web-based survey, which was sent to two librarians—Web services and reference/public services—at 149 academic institutions. Survey findings are discussed, including references to Web departments and committees, priority setting, Web authoring, soliciting input, outsourcing, content management systems, redesigns, and user involvement. The participants’ insights regarding the greatest challenges and what seems to be working or not working well are also outlined, in addition to the authors’ suggestions for future research in this area. 相似文献
8.
《Journal of Web Librarianship》2013,7(4):579-587
ABSTRACT User-centered design is a principle stating that electronic resources, like library Web sites, should be built around the needs of the users. This article interviews Web developers of library and non-library-related Web sites, determining how they assess user needs and how they decide to adapt certain technologies for users. According to the panel, to understand these issues, Web services librarians should (a) give patrons a way to provide feedback on library sites; (b) observe and contemplate technology in a group setting; (c) only adapt technology that addresses a specific patron need; and (d) consider the library Web site as a part of the library, not a replacement for it. 相似文献
9.
L P Halub 《Bulletin of the Medical Library Association》1999,87(3):256-260
Cedars-Sinai Medical Library/Information Center has maintained Web-based services since 1995 on the Cedars-Sinai Health System network. In that time, the librarians have found the provision of Web-based services to be a very worthwhile endeavor. Library users value the services that they access from their desktops because the services save time. They also appreciate being able to access services at their convenience, without restriction by the library's hours of operation. The library values its Web site because it brings increased visibility within the health system, and it enables library staff to expand services when budget restrictions have forced reduced hours of operation. In creating and maintaining the information center Web site, the librarians have learned the following lessons: consider the design carefully; offer what services you can, but weigh the advantages of providing the services against the time required to maintain them; make the content as accessible as possible; promote your Web site; and make friends in other departments, especially information services. 相似文献
10.
ABSTRACT The Library 2.0 movement emerged as a response to the technologies and concepts in the Web 2.0 movement and has been taking the library world by storm. Web 2.0 takes the stagnant Web 1.0 and makes it more user-driven, collaborative, participatory, and personalized. Library 2.0 takes the tools of Web 2.0 and moves them into a library setting with libraries that are user-centered, networking faculty, students, and librarians to create a vital and evolving organization designed to meet the needs of the current information culture. Library 2.0 is especially relevant to institutions providing services to off-campus students. Many students taking courses remotely have full-time jobs and busy lives beyond their coursework. Providing those students with a customizable, personalized, and collaborative library assists in their success as a student. Using Web 2.0 technologies and other social networking tools in the library setting brings the library to our users, making them more relevant in today's information society. 相似文献
11.
《资料收集管理》2013,38(1-2):225-234
SUMMARY Electronic resources (ER) constitute an increasingly significant portion of library collections, both in usage and cost. It is vital to design easy, efficient access to these collections as users have other online options to meet their information needs. Thus, an important goal for ER librarians is to provide a usable ER site. Formal usability testing is a powerful tool to help librarians create the most useful site for their customers. This chapter will cover the basic components of usability testing and suggest ways in which ER librarians can lead efforts in their institution to improve the customer experience with library Web sites. ER librarians can create buy-in from library staff for usability testing as a worthwhile method to improve access to ER through involvement in the process and sharing results of the testing. The responsibilities of ER librarians vary from one institution to another, but all share in the mission of the profession to serve its customers' information needs. This chapter addresses the possibilities of usability testing as a force to maximize the user experience with the collections ER librarians manage. 相似文献
12.
Carolyn Carpan 《College & Undergraduate Libraries》2013,20(1):106-113
In the age of Google, academic library services are changing out of necessity. Students and faculty have many more sources of information beyond the library's offerings and reference desk statistics are plummeting. To remain relevant, academic library services must adapt and librarians must apply their skills in new ways. In this column, the author will explore current issues in academic library services. 相似文献
13.
《Library Collections, Acquisitions, and Technical Services》2002,26(1):47-59
Many libraries are currently experiencing a transition from printed to electronic collections. This transition has led to changes in collection development practices as well as in the roles of information professionals who facilitate access to information. Roles of librarians in both public and technical/access services are converging. There is a demand for a new breed of librarians who understand the entire electronic information scenario: procurement, organization, access and public services. All these come into play when making decisions and choices for meeting users’ information needs. Libraries are addressing such issues as ownership versus access, consortial access to electronic resources, licensing and authentication, surrogate versus full-text electronic resources, and integration of free Web content into collections. Librarians are challenged to embrace new ways of optimizing access to electronic resources and to explore ways to fit new technologies and innovations into traditional library structures and practices. 相似文献
14.
《图书馆管理杂志》2013,53(1-2):17-35
Abstract Traditionally, distance students have completed their research in an electronic environment and off-campus librarians have strived to meet the needs of these students using a variety of methods. Today our students are familiar with the Web as a medium of interaction, and library usage has changed as a result of electronic services on the Internet. Given the dramatic increase in usage of our Off-Campus Library Services' Web site, a survey was conducted to determine whether the content of the site and the services offered were simple and useful to our users. This paper presents the results of the survey as well as a discussion of the changes to the site as a result of feedback from students. 相似文献
15.
《Journal of Web Librarianship》2013,7(2-3):219-246
ABSTRACT As the World Wide Web has advanced since its inception, librarians have endeavored to keep pace with this progress in the design of their library Web pages. User recommendations collected from focus groups and usability testing have indicated that the University of Scranton's Weinberg Memorial Library's Web site was not working as intended, and the library's home page, in particular, was cluttered. Focus groups indicated that the process of accessing the library's databases from off-campus took too many steps, key resources were not located in key areas of the page, links were too close together, and the font was too small. Library staff determined it was necessary to rethink and redesign its pages. Self-reports from focus groups were insufficient to get at the mechanics of Web page use. Through usability testing, librarians were able to observe students and faculty completing simple research and directional tasks. Before “going live” with the new page in January 2007, users who had participated in the focus groups and in the usability testing were surveyed about the redesigned library Web page. The users indicated that the new Web page was less confusing, easier to use, and somewhat more intuitive than the previous library Web page. Web sites are always works in progress, and academic librarians should be proactive about making changes to their library Web sites to take advantage of emerging technology and to meet user expectations. 相似文献
16.
《Journal of Web Librarianship》2013,7(2):190-214
In the earlier years of the Web, libraries focused on moving services online and building digital collections, but in recent years, libraries have emerged as key players in the world of digital publishing. Librarians possess all of the necessary skills to act as digital publishers; they join the ranks of many others who have discovered the barriers around digital publishing are lower than ever. Library-based digital publishing solutions have matured to a point that the act of digital publishing could—and should—become a new core competency for the library profession. To explore this hypothesis, the researchers offer a working definition of digital publishing and assess the key roles that traditional publishers have historically offered over time. They find that librarians already possess the requisite skills to become digital publishers, and the collaborative culture of the library profession is a strength for this new role. Examples of digital publishing from two libraries at the University of California-Berkeley offer a proof of concept. Services at these libraries include the conceptualization of overall Web site strategies, a content plan that emphasizes distinctive and original material, and special projects that promote digital publishing at the local level, even as they take advantage of campus- or system-level services. Researchers find that offering library-based Web publishing services can reinforce overall information management programs and also advance the status of libraries within their respective host organizations. The comparative ease of digital publishing has opened an opportunity for librarians to follow the user as they use the Web in creative ways. 相似文献
17.
《College & Undergraduate Libraries》2013,20(1):75-84
Abstract Despite major, ongoing changes in the profession and in library school curricula, the basic principles of librarianship can and should always be applied, regardless of medium or situation. However, patrons have changed the ways they prefer to search for and access information. This means that librarians must both update their understanding of these principles and find ways to apply them more proactively. One effective response is to design and market library Web pages as preferred gateways to electronic information and instruction. Librarians can transform Web pages into “one-stop-shopping information portals” for users, providing not only information, but also instruction in how to find and evaluate information. Applying Ranganathan's Five Laws of Library Science to Web page designis a useful way to determine iflibrarians are providing the kind of Web pages their patrons need. 相似文献
18.
To meet the rapid evolution of visual media and changing patron expectations, Brigham Young University's Harold B. Lee Library created Byugle, a device to stream videos to their users. This article describes the new challenges streaming video creates for librarians and the cooperative efforts of subject librarians, technical services, and the Information Technology Department as they work together to meet these challenges to provide streaming media for their patrons. 相似文献
19.