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1.
Many public organizations struggle to adapt to digital transformation. Whereas previous research has identified internal drivers of change, an unpredictable factor from the external environment such as the COVID-19 pandemic can trigger public innovation. In this study, we aim to investigate if and how the COVID-19 pandemic has influenced the digital government transformation. In more detail, we explore how the COVID-19 pandemic has affected different organizational aspects that are expected to be affected by a digital transformation. Findings from case studies of ten organizations from the Austrian federal administration indicate that the pandemic has not only led to an increased use of technological means but also influenced various organizational aspects such as employees' attitudes toward technology and organizational culture toward innovation. In particular, organizations heavily affected by the pandemic have benefited from a greater degree of digital transformation. Consequently, the pandemic has influenced a spirit of innovation and accelerated the speed of digital transformation.  相似文献   

2.
Electronic records of government organizations are becoming increasingly important for accountability. Managing electronic records, however, proves to be difficult since information and communication technologies confront organizations with various opportunities and risks. In this paper the findings of an international expert survey on electronic records management are presented. These findings identify opportunities and risks for e-mail systems, database management systems, office systems, web technology systems and smart systems. They also point to five crucial questions that must be addressed in order to guarantee the availability of electronic records for accountability.  相似文献   

3.
Records are more and more important as instruments of trust, for instance to ascertain accountability. However, they are also objects to be trusted upon themselves. Rather rigorous requirements are established to guarantee the trustworthiness of records; requirements are more elaborated in the digital environment than those that have previously been attributed to analogue records. The purpose of this study is to discuss the conceptualization of trust and trustworthiness in relation to records, and to analyze the relation between the increasing reliance on formal documentation in contemporary organizations and the requirements on records and recordkeeping systems that has been advanced recent years. It can be argued that the effort to enhance trustworthiness actually is a manifestation of diminishing trust.  相似文献   

4.
This article identifies open research issues in the management of electronic records in complex systems over time, with an emphasis on system development and implementation. The author proposes that it is necessary for archivists to address the issues at three levels: the organizational/professional level, the technological infrastructure level, and the system- and function-specific level. The paper discusses the technological factors which influence archivists' ability to manage electronic records currently being created, and goes on to recommend that archivists broaden their technological knowledge base, work toward influencing others in their organizations to gain buy-in, and develop models and success stories for positively influencing the development of electronic systems.  相似文献   

5.
Electronic records of government organizations are becoming increasingly important for accountability. Managing electronic records, however, proves to be difficult since information and communication technologies confront organizations with various opportunities and risks. In this paper the findings of an international expert survey on electronic records management are presented. These findings identify opportunities and risks for e-mail systems, database management systems, office systems, web technology systems and smart systems. They also point to five crucial questions that must be addressed in order to guarantee the availability of electronic records for accountability.This revised version was published online in October 2005 with corrections to the Cover Date.  相似文献   

6.
The paper highlights some of the issues relating to reliability and accountability of digital information with special reference to the Malaysian experience. Problems in establishing this accountability and reliability in records management in a digital environment are considered. Focus is also placed on the control measures and steps that need to be taken by the major players in records management in Malaysia in their work to preserve selected information.  相似文献   

7.
Governments around the world have developed e-Government programs expecting to obtain important benefits such as improved efficiency or greater transparency. However, many e-Government projects fail to deliver their promises in terms of specific outcomes. Some of such failures are the result of a lack of understanding about the relationships among technologies, information use, organizational factors, institutional arrangements, and socio-economic contexts involved in the selection, implementation, and use of information and communication technologies (ICT), producing mismatches and unintended consequences. This paper proposes the use of institutional theory and dynamic simulation, particularly system dynamics, as an integrated and comprehensive approach to understand e-Government phenomena. Combining a sound theory and a sophisticated analytical technique will help to improve our understanding about ICT in government settings. The paper draws on the case of the e-Mexico program, particularly on the strategy to create web-based content portals for citizens in the areas of education, health, economy, and government. Using the same technological infrastructure and under the leadership of the same Federal Ministry, four different networks of government and non-government organizations engaged in the creation of internet portals and their content. The results provide evidence to demonstrate important bidirectional relationships between formal processes (institutions), agency networks (organizational forms), and the resulting characteristics of the four thematic portals (enacted technology).  相似文献   

8.
ABSTRACT

Building upon the sociotechnical perspective presented by Lewis and Westlund (2015, “Actors, Actants, Audiences, and Activities in Cross-media News Work: A Matrix and a Research Agenda.” Digital Journalism 3 (1): 19–37. doi:10.1080/21670811.2014.927986), this study examines organizational dynamics, technological affordances and professional challenges of engaged journalism practices by analyzing how Hearken, one of the most celebrated audience engagement companies, and its tools and services are being implemented in 15 U.S. news organizations. This framework identifies Hearken and organizations like it as important “external actors” providing technological “actants” that are shaping how newsrooms report the news by providing ways for audiences to be brought into producing the news, particularly during the earlier phases of the reporting process. Based on in-depth interviews, we find that nearly every news organization in our sample reports some measure of success by using Hearken for involving audience members throughout the production of news. At the same time, we also identify how this implementation is significantly shaped by organizational imperatives and the models particular organizations create for producing audience-centric news work. Ultimately, this study presents a partial update to the decades-long literature on participatory journalism by suggesting that engaged journalism practices actually create opportunities for meaningful audience involvement.  相似文献   

9.
Rapid technological advances are fuelling trust requirements and concerns about public and private sector records alike. To guarantee the reliability and authenticity of records requires a framework of policies, procedures, technologies, and intentional action or intervention by ??trusted custodians?? who have the knowledge required for attesting to and ensuring the continuing authenticity of the records. Records professionals have claimed the role of trusted keepers of the authentic record of our times, but how do they earn that trust? To begin, by acquiring competence. In order to define what kind of education would contribute to qualifying records professionals as competent, it is necessary to identify the components of knowledge they require and the role that society at large expects of them. The responsibilities and challenges presented by managing digital records through time are ones that records professionals should not meet in isolation. In order for records to be able to serve as evidence of actions and events, they must be protected as such. Records-related knowledge requirements are being articulated in the related disciplines of archival science and records management, law, digital forensics, and information assurance and cyber-security. The need for interdisciplinary knowledge to understand and manage the complexities of digital records is being realized in new research alliances that foster the development of knowledge that can support the role of trusted keepers of the authentic record of our times. One such alliance is the Digital Records Forensics Project at the University of British Columbia.  相似文献   

10.
近年来,数字资源长期保存领域经历了从基础理论研究、个体实验,到最佳实践的发展过程。继2004年北京、2005年德国、2006年北美成功举办之后,2007年10月11-12日,数字资源长期保存国际会议(iPRES2007)再次回归北京,由国家科技图书文献中心主办,中国科学院国家科学图书馆组织承办。本次会议主题为"数字资源长期保存:项目进展和最佳实践",结合具体项目和实践经验,分别从数字资源长期保存的战略计划与基础设施、相关管理问题、技术研究与实践、认证与评估、教育与培训5个方面进行了介绍,并就面临的问题和下一步发展进行了交流。《现代图书情报技术》杂志作为此次会议协办媒体,组织部分参会论文形成专辑发表,集中反映国内外数字资源长期保存领域重大项目的研究进展以及实施路线,供广大研究人员参考、借鉴。  相似文献   

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