共查询到20条相似文献，搜索用时 31 毫秒
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Melanie Petch Katie Fraser Alan Cope Julie Lowe 《New Review of Academic Librarianship》2016,22(2-3):268-281
ABSTRACTA well-established postgraduate researcher development program has existed at De Montfort University for many years. Library and Learning Services include modules on literature searching skills and critical appraisal. However, we recognized that researchers seemed to be disengaged with the services on offer. This concern informed a research project that considered the ways we could communicate better with researchers based on their needs. This paper explores the essential components of successful communication, such as context, timeliness and communication channels. An action-research approach was taken including focus groups and online surveys. The outcomes highlighted three significant crisis points, emphasizing the key times when researchers might need some intervention. The findings of this research identified the distinct needs of Postgraduate Researchers (PGRs) and how relevant and timely communication from the library can meet these needs. It also considers the impact of how communication has improved with researchers as a result of some of our interventions. 相似文献
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《The Reference Librarian》2013,54(79-80):121-155
Summary Instant messaging (IM) reference is gaining in popularity but still faces resistance. Some librarians agree with some researchers in the field of computer-mediated communications (CMC) that it can never approach the complexity of face-to-face communication, and is therefore an unsuitable medium for reference. Librarians in face-to-face reference use nonverbal communication skills such as a welcoming expression and an interested tone of voice to encourage patrons to approach the desk and discuss their topic; they also interpret the nonverbal cues of patrons. This analysis of online reference conversations shows how online skills can substitute for many of these nonverbal cues. Some skills are unique to computer-mediated communication while others involve written language skills to encourage exploration of the topic, increase clarity, demonstrate approachability and empathy, and instruct. The study illustrates communication problems and solutions using actual conversations, giving particular attention to the reference interview. 相似文献
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ABSTRACTWe introduce what user analytics can do in the first half of the paper and then illustrate how to do user analytics in the second half. In the current context, user analytics refers to a set of diverse communication research methods on uses and effects of social media. User analytics has evolved from TV ratings research to online user research. The history illustrates what data sources, measures, and analyses can be used for what types of research questions under user analytics. We discuss the similarities of and differences between user analytics and other methods of computational communication research (e.g. content mining and online experiments), and compare the strengths and weaknesses of user analytics with traditional quantitative methods (e.g. survey). Finally, we present an application study of Chinese bloggers to demonstrate how to employ user analytics methods to study the production, consumption, and effects of user-generated content. 相似文献
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Michelle Dalton Alexander Kouker Martin O'Connor 《New Review of Academic Librarianship》2016,22(2-3):148-159
ABSTRACTBlogging has been associated with the Library and Information Science (LIS) community for some time now. Libfocus.com is an online blog that was founded in 2011. Its goal was to create a communal communication space for LIS professionals in Ireland and beyond, to share and discuss issues and ideas. The content of the blog is curated by an editorial team and features guest bloggers from across all sectors and experience levels. Using a qualitative methodological approach, open-ended surveys were conducted with twelve previous guest bloggers, in order to explore how and why Irish-based LIS professionals choose to communicate through blogging. It is hoped that this evidence will provide a greater understanding of both the value and effectiveness of blogging as an outreach and communication tool within the profession, helping both libraries and librarians to be more strategic in their use of it as a medium. 相似文献
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David C. Tyler Signe Boudreau Katharine C. Potter Misty Redinbaugh 《Behavioral & Social Sciences Librarian》2013,32(4):57-87
ABSTRACT In a prior edition of this study, we examined whether the established online communication studies indexes—Communication Abstracts, ComIndex, and ComAbstracts—provided a good avenue of access to the journal literature that researchers in the field cite and whether, where the current journal literature was concerned, that avenue of access might be equal or superior to that provided by large, multisubject online indexes. In this iteration of the study, we similarly address EBSCO's new product for communication studies, Communication & Mass Media Complete. 相似文献
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Framing has become one of the most popular areas of research for scholars in communication and a wide variety of other disciplines, such as psychology, behavioral economics, political science, and sociology. Particularly in the communication discipline, however, ambiguities surrounding how we conceptualize and therefore operationalize framing have begun to overlap with other media effects models to a point that is dysfunctional. This article provides an in-depth examination of framing and positions the theory in the context of recent evolutions in media effects research. We begin by arguing for changes in how communication scholars approach framing as a theoretical construct. We urge scholars to abandon the general term “framing” altogether and instead distinguish between different types of framing. We also propose that, as a field, we refocus attention on the concept's original theoretical foundations and, more important, the potential empirical contributions that the concept can make to our field and our understanding of media effects. Finally, we discuss framing as a bridge between paradigms as we shift from an era of mass communication to one of echo chambers, tailored information and microtargeting in the new media environment. 相似文献
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《Communication methods and measures》2013,7(4):215-236
We propose a framework for understanding how quantitative researchers typically seek to contribute to theory and generalizable knowledge in communication, noting some of the strengths and weaknesses of the various approaches typically used. The major approaches are described, and a content analysis of articles from four issues each of Journal of Communication, Human Communication Research, and Communication Research spanning parts of 2008 and 2009 provides information about their relative frequency of use in the field. We discuss how these categories can be employed by researchers when conceptualizing and articulating the theoretical contributions planned in their research and by reviewers, editors, and researchers in critically assessing such contributions in the work of others. 相似文献
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Holly Hubenschmidt Emily Scharf 《Journal of Library & Information Services in Distance Learning》2018,12(3-4):259-268
At Webster University, solo librarians manage libraries on six campuses in Africa, Europe, and Asia. On the home campus in St. Louis, ten librarians at a traditional library serve faculty, staff, and students at metro and military campuses across the U.S., at international campuses, and online. To ensure consistency for users, librarians have constructed a network to communicate and collaborate across borders. The librarians meet on a monthly basis using WebEx software and collaborate asynchronously on instructional projects using LibGuides. Library committees have international librarian representation. The libraries have centralized cataloging and electronic resources at the home campus library. As librarians built an instructional webinar series, they worked together to brainstorm topics and partnered to deliver content to all students. This paper will discuss how this network was built, challenges to communication, and the benefits of tapping into the diversity and expertise of librarians around the world. 相似文献
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ABSTRACT This paper reports on findings from an exploratory investigation about parents’ perceived role of the Facebook Like in sharenting (i.e., sharing about their children on social media) by drawing on the qualitative results of an online survey. Findings show that the majority of participants think that getting a Like on a picture of one’s child can encourage a parent to share more about him/her because of two main understandings of this paralinguistic cue: the Like as a received validation of one’s parenting, or as a metric of connection with important people, causing emotional reactions in the receivers. Several parents, though, judge the Like as more commonly being important for others, explaining this difference in terms of internal characteristics. This study aims to extend our understanding of the motivations behind sharenting by taking into account the role of the Like in this practice and highlighting how parents position themselves in such an exchange of digital photo-sharing and feedback. As communication does not happen in a vacuum, we advance that research on parents’ photo-sharing behavior online may benefit from considering whether and how social media liking can foster and shape interpersonal communication between posters and recipients. 相似文献
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ABSTRACTThe 2017 Equifax data breach left 144.5 million users digitally vulnerable to identity theft and future hacks. The organization’s failure to provide ongoing communication and information regarding the attack, motivated users to form crisis communities within the Twitter platform. This study examines the discourses present within the platform as users discussed the data breach. Digital crisis communities provide researchers opportunities to study how public users respond and react to a digital threat, particularly one that impacts online security and privacy. Through a qualitative analysis of tweets from the 3 weeks after the breach was announced, three discourses emerged that represented user frustrations and reactions to the security violation. These include breaking news, anger and outrage, and blame attribution. The findings of this study are relevant for those studying crisis communication, the Twitter platform, and online communities. 相似文献
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ABSTRACT Here, we consider how graduate education in communication fares when it comes to engaging conceptual and theoretical legacies of racial apartheid and modern European and American imperialism. Treating syllabi as a discourse which powerfully represents the field to future scholars, and graduate classrooms as sites of power, we assess foundational theoretical pedagogy through an examination of syllabi from required doctoral seminars across sixteen highly ranked communication, media studies, and mass communication programs in the US. Finding an ongoing disavowal of critical theories of race and imperialism, but hopeful exceptions, we offer recommendations as part of ongoing projects to decolonize university curriculum. 相似文献
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《Communication monographs》2012,79(3):313-335
ABSTRACTThis study investigates how individuals working in the innovation field communicatively define the nature of their work and make assessments of others’ innovative ability. Drawing on signaling theory, this work explores what communicative signals are valued within an ambiguous professional context. Interviews with 36 innovation workers revealed that individuals perceive this emerging occupational role as comprised of skills and traits that vary in how easily they are communicatively expressed, and in turn what forms of communication allow these dimensions to be evaluated. These findings inform the development of a grounded model for communicatively assessing innovative ability. This work extends our theoretical understanding of how signals of professionalism are actively, and communicatively expressed and assessed in new occupational settings. 相似文献
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《Communication methods and measures》2013,7(3):149-177
ABSTRACTEye tracking offers researchers an opportunity to collect an objective assessment of visual behavior. Visual behavior—referring broadly to metrics and measures of gaze positioning and movement—has been used to assess variables including exposure time, cognitive processing, prominence, and (visual) attention. Over the past decade, communication science researchers have increased their use of eye-tracking methods in published articles. During that same period, technological innovations have made eye-tracking units more affordable and accessible to interested researchers increasing the likelihood that eye-tracking research will continue to increase in the field. In this article, we provide information on eye tracking in hopes of improving the quality and reporting of eye-tracking research in communication. The article first provides an overview of basic eye-tracking information followed by a systematic review on the reporting of eye-tracking methods in communication-relevant research. We then provide eye-tracking research reporting recommendations and some ideas about how eye tracking might be integrated into scholarly work moving forward with the aim of improving the transparency and replicability of eye-tracking research in communication science. 相似文献
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This study considers fitness-tracking applications as settings for communicative performances. Qualitative interviews and observations with 41 users of a cycling-focused fitness application revealed communicative themes of qualifying, social sharing, and withholding. Users also assessed other members through social-group comparing and upward comparing. This study develops theory by revealing how individuals use the technology to communicate about their physical acts, and how the context of use facilitates organizing processes. We argue that use of this fitness application extends our understanding of how communication can constitute a community of practice (CoP; Brown & Duguid, 1991; Lave & Wenger, 1991). Primarily, the hybrid online/offline nature of Strava complicates the traditional understanding of communication and CoPs. 相似文献
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《Journal Of Archival Organization》2013,11(1-2):79-102
ABSTRACT By conducting a survey of a cross-section of researchers at six major research libraries, the author sought to determine the usefulness of specific online resources to find primary sources, to ascertain researchers' awareness of these sources, and to uncover their discovery methodology. The survey results demonstrate that the majority of researchers continue to utilize traditional methods of uncovering primary sources and do not take full advantage of online resources. The author offers four recommendations that archivists can implement to assist researchers with online discovery. 相似文献
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Little is known about how public sector organisations capitalise on the potential of social networking sites (SNSs) as communication channels. Previous research is short on theoretical models and managerial insights into the success of local governments' online communication strategies. The purpose of this study is to explore how successfully local governments utilise SNSs for managing their external communication with citizens. Using a multi-method analysis of 15,941 posts and 19,290 comments on the Facebook pages of the 25 largest German cities, we make five contributions to research and practice. First, we analyse the properties and topics of government posts to draw a rich picture of how local governments use Facebook as a communications channel. Second, we conceptualise success in governments' online communications in terms of the frequency and polarity of citizens' reactions, which we use for third, evaluating government communication behaviour in SNSs. Fourth, we identify which benefits SNSs offer that traditional communication channels do not provide. Fifth, we offer guidelines for improving the online communication strategies of local governments using SNSs. 相似文献
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The spiral of silence (SoS) framework elaborates the factors that determine whether individuals are willing to express their opinions in public. Although previous scholarship has examined differences in between face-to-face and computer-mediated communication, research studies have rarely tested how perceived affordances of the channel influence whether individuals express opinions or self-censor. In this study (N = 399), we examine several propositions of SoS within the context of discussing police discrimination on Facebook. To extend the theory’s relevance to social networking sites, we examined how users’ perceptions of network association, social presence, anonymity, and persistence related to opinion expression. Findings indicate support for some of the theory’s original tenets, as well as the role of multiple perceived affordances in determining whether people will express an opinion to their online social network. We discuss the implications for measuring and understanding political expression and silencing on social media as well as offline. 相似文献
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《The Reference Librarian》2013,54(95-96):21-35
Abstract This study applied traditional categories used for classifying questions presented at reference desks to online reference services. Questions presented at Penn State's subject libraries were classified as ‘Where Is,’ ‘Troubleshooting,’ ‘Policy and Service,’ and ‘Reference.’ Definitions and examples were provided to the librarians and staff covering thirteen reference desks. These categories were then applied to Penn State's e-mail and chat reference transactions for the Fall 2002 semester. Although the types of questions were similar across the three services, there were differences in the proportion of questions by categories. This suggests that services have similar, yet distinct, functions and that the type of questions submitted differ between in-person and online and also between e-mail and chat. 相似文献