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1.
Joan K. Lippincott 《图书馆管理杂志》2013,53(6-7):538-548
ABSTRACT Information Commons are popular with millennial (also called net generation) students, who often work in groups, use technology avidly, and combine their academic and social lives. Enhancing the configuration of services for the Information Commons can assist in leveraging the value of the available content, hardware, software, and physical setting to support learning and academic programs. Understanding millennial students’ lifestyle is key to developing a robust service program to engage and support them. This article originally published in Journal of Library Administration, Vol. 50, Issue 1, pages 27–37, 2010. doi:http://dx.doi.org/10.1080/01930820903422156. 相似文献
2.
ABSTRACT The business world has been using corporate branding and relationship marketing to build customer loyalty and satisfaction. In recent decades, individuals have applied the tenets of branding to themselves to create the idea of personal branding—marketing yourself as your own brand. By thinking in terms of personal branding and relationship marketing, distance education librarians can more effectively reach out to remote students and build long term relationships that are beneficial to both students and librarians. This article originally published in Journal of Library Administration, Vol. 50, Issues 5–6, pages 628–637, 2010. doi:http://dx.doi.org/10.1080/01930826.2010.488928. 相似文献
3.
ABSTRACT With a growing population of part-time and distance education students, changing technologies, and evolving user expectations, it is becoming increasingly challenging to reach users through traditional marketing approaches. This article will review previous trends in library marketing and promotion and explore new initiatives, including partnering with marketing courses, roving reference, and highlighting staff expertise to raise awareness among users. This article originally published in Journal of Library Administration, Vol. 51, Issue 3, pages 291–300, 2011. doi:http://dx.doi.org/10.1080/01930826.2011.556945. 相似文献
4.
David A. Tyckoson 《图书馆管理杂志》2013,53(6-7):581-600
ABSTRACT In this article, the author reviews the history of reference service from a management perspective. Topics covered include: definitions of reference service; staffing; service models; modes of communication, including remote reference services; collections; education and training; and assessment. The author discusses changes over time and current challenges for reference managers. This article originally published in Journal of Library Administration, Vol. 51, Issue 3, pages 259–278, 2011. doi:http://dx.doi.org/10.1080/01930826.2011.556936. 相似文献
5.
Charles H. Becker Jr. 《图书馆管理杂志》2013,53(6-7):474-497
ABSTRACT This article provides perspective on the research habits of Millennials, placing them in generational context while questioning whether adherence to generational differences hinders educational pedagogy. An exploratory survey at Pima Community College (PCC) East Campus provides context from which Millennial behaviors, commonly perceived by faculty and in literature, can be scrutinized. The article discusses the preference for experiential learning across generations and the misnomer of the digital native, while discussing the student as information consumer and the consumer behavior behind library use. The significance of customer service and user education to library use is demonstrated. The future of libraries is discussed to include service barriers and the outlook that the Web is enhancing rather than eliminating the need for libraries. This article originally published in Journal of Library Administration, Vol. 49, Issue 4, pages 341–364, 2009. doi:http://dx.doi.org/10.1080/01930820902832454 相似文献
6.
Raynna Bowlby 《图书馆管理杂志》2013,53(6-7):626-652
ABSTRACT Organizational performance assessment is a practice-based framework that builds on the synergy between planning and assessment, and results in the discernment of impact and value. It promotes a set of practices that enables the library to effectively integrate planning, strategy, performance, assessment, and organizational development in order to advance the parent institution's mission. This article discusses some foundations of organizational performance assessment, useful practices, and examples from libraries that are “living the future.” This article originally published in Journal of Library Administration, Vol. 51, Issues 7–8, pages 618–644, 2011. doi:http://dx.doi.org/10.1080/01930826.2011.601267. 相似文献
7.
Donald Beagle 《图书馆管理杂志》2013,53(6-7):518-537
ABSTRACT The learning support role of the Information Commons exhibits emergent properties characteristic of organizational learning theory. The literature review highlights four articles from the United States, one from Germany, and one from Japan to illustrate the issues involved. The philosophy of the commons extension across physical, virtual, and cultural domains and the development of the Learning Commons as a collaboration among multiple learning support units, including libraries, are traced from theoretical origins through real-world examples. “Integrative learning” is offered as one example of a 21st century learning paradigm being supported by such collaborations, as evidenced by the development of commons-based e-portfolio systems. This article originally published in Journal of Library Administration, Vol. 50, Issue 1, pages 7–26, 2010. doi:http://dx.doi.org/10.1080/01930820903422347. 相似文献
8.
Jonathan Tuttle 《Cataloging & classification quarterly》2013,51(4):439-440
This article comments on “Jakobsonian Library Science? A Response to Jonathan Tuttle's Article 'The Aphasia of Modern Subject Access'” by David Bade, appearing in Cataloging & Classification Quarterly, Vol. 51, Issue 4, 2013, pp. 428—438. doi: 10.1080/01639374.2012.750637. Jonathan Tuttle's “The Aphasia of Modern Subject Access” appears in Cataloging & Classification Quarterly, Vol. 50, Issue 4, 2012, pp. 263—275. doi: 10.1080/01639374.2011.641199. 相似文献
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10.
Cheryl LaGuardia 《图书馆管理杂志》2013,53(6-7):601-608
ABSTRACT Updating her 2003 article in Reference Services Review (“The Future of Reference: Get Real!” Reference Services Review 3(1), 2003, 39–42, DOI: 10.1108/00907320310460898), the author emphasizes the need to get a good sense of what one's users’ priorities are, concentrating efforts on successful tools researchers will actually use; responding to changes that have taken place in research and scholarship; devising instruction for use in actual environments, spaces, and timeframes; focusing on local user needs; and working to influence user-centered design of library online systems. This article originally published in Journal of Library Administration, Vol. 51, Issue 3, pages 301–308, 2011. doi:http://dx.doi.org/10.1080/01930826.2011.556948. 相似文献
11.
Dennis Dillon 《图书馆管理杂志》2013,53(6-7):609-625
ABSTRACT Scholarly communication today is in the midst of a healthy and long running crisis that has been good for libraries, good for scholars and good for publishers. It is a reflection of a hypercompetitive academic environment and a ruthless academic winnowing and reward system. Large commercial publishers have successfully manipulated this system with the complicity of library consortia, which has led in turn to the birth of the expensive and at times counter-productive open access movement that later reached its nadir with the problematic SCOAP (Sponsoring Consortium for Open Access Publishing in Particle Physics) episode. In our obsession with navel gazing we have forgotten the decisive role that China will play in future developments in scholarly communication. This article originally published in Journal of Library Administration, Vol. 51, Issues 5–6, pages 415–431, 2011. doi:http://dx.doi.org/10.1080/01930826.2011.589335. 相似文献
12.
ABSTRACT The future of research libraries will be shaped by broader developments at research universities in the areas of creating, sharing, disseminating, and curating knowledge. Universities face fundamental policy choices in all of these areas that have been recast by developments in information technology. This article discusses trends in digital scholarship practices across the humanities, science, and social science disciplines and examines implications for academic institutions and their research libraries as a means of framing these policy choices. This article originally published in Journal of Library Administration, Vol. 49, Issue 3, pages 227–244, 2009. doi:http://dx.doi.org/10.1080/01930820902785041. 相似文献
13.
Kevin Clair 《Cataloging & classification quarterly》2013,51(4):428-430
This article responds to Jonathan Tuttle's article “The Aphasia of Modern Subject Access” in which Roman Jakobson's semiology of “shared codes” consisting of preexisting signs is offered as the explanation for two redundant linguistic tools associated with cataloging: LCSH and LCC. The article criticizes Tuttle's terminology, his semiology, and his argument that selection and combination are both necessary for the operation of language but each are associated with only one of these tools. “The Aphasia of Modern Subject Access” by Jonathan Tuttle appears in Cataloging &; Classification Quarterly, Vol. 50, Issue 4, 2012, pp. 263—275. doi: 10.1080/01639374.2011.641199. Jonathan Tuttle's “Jakobsonian Library Science? A Response to David Bade” appears in Cataloging &; Classification Quarterly, Vol. 51, Issue 4, 2013, pp. 439—440. doi: 10.1080/01639374.2013.763321. 相似文献
14.
ABSTRACT This article discusses the transition that publishers have had to make in the process of converting print journals and reference books to an online format. It was originally thought that making content available online would save publishing costs, but the changes made to production cycles and the needs of making content widely available, updated, and housed on online platforms are sometimes more expensive than the print process alone. Publishers have responded with new pricing models, and they are working more closely with libraries to deliver content to a wider audience while competing with search engines and other online content providers. Additionally, publishers have a new responsibility to manage the quality and accuracy of content given that so much information is now available to readers. This article originally published in Journal of Library Administration, Vol. 49, Issue 4, pages 439–458, 2009. doi: http://dx.doi.org/10.1080/01930820902832579. 相似文献
15.
《Journalism Practice》2013,7(3):282-299
The media production industries of most European countries have undergone considerable changes in the last 30 years. The de-regulation of the sector and technological changes have transformed recruitment and employment practices, with some impact on the ethnic composition of the media workforce. Based on relevant literature and the views of 68 senior journalists and media professionals in Italy, Greece, Ireland, the United Kingdom, Poland and the Netherlands, the article examines the factors—impeding and facilitating—that determine migrant employment in the European media. It highlights the many aspects of the recruitment process and the nature of media work that can pose additional barriers to those outside the mainstream of society. For a full explanation of the methodology of the research project, please see the introduction in this themed section: http://dx.doi.org/10.1080/17512786.2012.740213. 相似文献
16.
《Journalism Practice》2013,7(3):300-313
This article engages with key questions concerning diversity training issues and trends related to media professionals in contemporary Europe. It draws on interviews with 68 senior journalists and media professionals working in six Member States of the European Union. The study on which this article is based included interview questions on four aspects of ethno-cultural diversity in European media (content, recruitment, newsmaking and training), for which interviewees were asked to comment generally and in respect of their own media organisations. This particular article focuses on responses given to questions about diversity training. On the whole, our research finds considerable variation across Member States in terms of opportunities provided for diversity training yet also that interviewees (in the main) are broadly supportive of it, if somewhat hesitant about its implementation and likely effects. For a full explanation of the methodology of the research project, please see the introduction in this themed section: http://dx.doi.org/10.1080/17512786.2012.740213. 相似文献
17.
Although the Guidelines for Behavioral Performance of Reference and Information Services Providers recommend that librarians “welcome the patrons and place them at ease … [and] make the patrons feel comfortable in a situation which may be perceived as intimidating, risky, confusing or overwhelming” (Reference and User Services Association, 2004), our literature provides little exploration of welcoming behavior. To fill this gap, we introduce the concept of emotional labor to the library context, presenting a qualitative analysis of librarians' experiences. In addition, we offer recommendations to help librarians manage the emotional aspects of work and discuss implications of librarianship's changing emotional demands. 相似文献
18.
《Journalism Practice》2013,7(3):248-265
Based on semi-structured interviews with journalists in six European countries, this article examines the extent to which the findings of recent literature about the representation of migrants in European media content are reflected in the perceptions of journalists themselves about the way in which migrants are represented in the media discourses produced by their outlets. It finds that the four key findings of the literature were by and large confirmed, namely inaccurate group labelling and designation, negative or victimised representation, under-representation of migrants in quotations, and the scarce reference to a wider European context. Finally, the article discusses media professionals' self-reported awareness about general professional ethics versus diversity-specific ethics, and about the way in which their outlets cover news involving “new” immigrants, i.e. nationals of non-European Union countries residing in the European Union, and examines the differences between media practices and perceptions in “old” and “new” immigration countries. For a full explanation of the methodology of the research project, please see the introduction in this themed section: http://dx.doi.org/10.1080/17512786.2012.740213. 相似文献
19.
Shawna Sadler 《图书馆管理杂志》2015,55(3):221-234
Column Editor's Note. This JLA column posits that academic libraries and their services are dominated by information technologies, and that the success of librarians and professional staff is contingent on their ability to thrive in this technology-rich environment. The column will appear in odd-numbered issues of the journal, and will delve into all aspects of library-related information technologies and knowledge management used to connect users to information resources, including data preparation, discovery, delivery and preservation. Prospective authors are invited to submit articles for this column to the editor at kenning.arlitsch@montana.edu.
The Taylor Family Digital Library is the central library opened in 2011 at the University of Calgary dedicated to supporting digital scholarship, creativity, analysis and a supportive learning environment for students. The new building is a technologically advanced converged cultural institution, with mandates to continually evolve in order to meet the needs of students and researchers. The infrastructure to support these mandates required research, collaboration and intense planning, resulting in new construction and technology standards for library renovation and construction projects. This pragmatic article is written for those who will follow in similar footsteps; it provides a roadmap for those embarking on the construction of a new technologically advanced library building. 相似文献
20.
《Journal of Web Librarianship》2013,7(4):193-215
Libraries were once the trailblazers for developing Web sites in the early 1990s, but today many library Web sites are bloated with outdated, irrelevant, and unfriendly content. Some institutions have recently turned to content strategy—the practice of planning “for the creation, publication, and governance of useful, usable content” (Halvorson 2011, 23)—to address these problems. In this article, the authors argue that large libraries can benefit from creating a dedicated staff role for content strategy. They explore how the University of Arizona Libraries moved from its first forays in content strategy to adding a full-time, permanent content strategist to the staff. The authors describe the key elements that were important in making the case for this position and detail considerations for recruitment and hiring. They also discuss the role a content strategist can play for improving the overall user experience beyond just the library Web site. 相似文献