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1.
U.S. public libraries provide free public internet services to the communities that they serve, but require robust, high-speed broadband internet connections to continue meeting public demands. The 2008–2009 Public Library Funding & Technology Access Study (PLFTAS) illustrates challenges that public libraries encounter in achieving broadband connectivity and equipment upgrades, and maintaining acceptable levels of services as they meet continually increasing internet-enabled service demands. This article: 1) analyzes the ability of public libraries to serve as a community-based public internet access point in the context of limited funding and access to telecommunications services and equipment; 2) discusses key policy issues that affect the provision of public library internet-enabled services through broadband; 3) provides recommendations for policy makers to include libraries as part of a larger national-level telecommunications policy; and 4) identifies a number of topics and issues that need further investigation and research in this shifting policy environment.  相似文献   

2.
A key challenge behind the adoption of blockchain in the public sector is understanding the dynamics of blockchain governance. Based on a systematic literature review, this article analyzes different approaches to blockchain governance across disciplines and develops a comprehensive conceptual framework for the study of blockchain governance decisions in the public sector. The framework clusters nine types of governance decisions (infrastructure architecture, application architecture, interoperability, decision-making mechanism, incentive mechanism, consensus mechanism, organization of governance, accountability of governance, and control of governance) into three levels of analysis (micro, meso, and macro-levels). Drawing on public management theories and concepts, the article elucidates the implications of various governance choices in each level of governance and provides a primer for researchers and policy practitioners on the design of blockchain-based systems in the public sector.  相似文献   

3.
This article studies the internet's impact on expert–citizen interactions in the process of public policymaking. It examines a possible solution to a classical democratic dilemma of citizens' right to participate versus citizens' ability to participate. Through a meta-analysis of the past studies on internet's impact on citizen participation in public policy making, the authors find that the internet has successfully reduced resource difference between policy experts and the citizens as promised. However, the technology itself does not provide all the answers. Exogenous factors such as personal characteristics, decision environment, and institutional factors all play a role in enhancing the impact of the internet. Continued education and institutional innovations are necessary to encourage citizen–expert collaboration and reduce resource difference between the citizens and policy experts. Also, more clearly defined and systematic theoretical and empirical studies are needed to help facilitate our understanding of efficient citizen–expert interactions in public policy making by way of the internet technology. 1  相似文献   

4.
Electronic government procurement (eGP) is quickly becoming an essential piece of national e-government programs, since it enables active transparency and favors efficient vendor relationships; however, little attention has been paid to the need for periodical measurement of eGP portals' performance and goal satisfaction. Although maturity levels schemes have been proposed for other domains, most notably IT-related, to the best of our knowledge no maturity level model of eGP has been widely deployed yet. This article presents the e-Government Procurement Observatory Maturity Model (eGPO-MM), which focuses on both legal and institutional arrangements, and portals' technical aspects; the model consists of two Leverage Domains, seven Key Domain Areas, and 25 Critical Variables, which are valued with a weighted scoring system that produces quantitative indicators about portal capabilities and allows direct comparisons. The model was used to evaluate eGP portals from 14 countries in Latin America and the Caribbean; the measurements are presented, and fit well with previous rank perception, leading to a good reception by participant agencies. eGPO-MM has already allowed to identify areas for joint action and fostered knowledge-sharing among governments, including identification and dissemination of e-procurement best practices; it also established clear reference points to allow each agency to determine a roadmap to higher e-procurement maturity.  相似文献   

5.
Despite the exponential growth in the popularity of artificial intelligence (AI), our knowledge on the public perception of AI, especially in the context of local government services, is still limited. To bridge this gap, this study aims to provide empirical evidence and insights into public perceptions concerning the use of AI in local government services. Our methodological approach involves collecting data via an online survey from the residents of three major Australian cities—i.e., Sydney, Melbourne, Brisbane—and Hong Kong (n = 850), and performing statistical analyses. We found that: (a) Ease of using AI is significantly and positively influenced by attitude towards AI; (b) Attitude towards AI significantly and positively influences perceived usefulness of AI in local government services; (c) AI is seen useful in resource management and to improve delivery of service, reduction of cost to provide urban-service, improvement of public safety, and monitoring the effectiveness of strategies to manage environmental crisis, and; (d) AI is more positively perceived by Australians in comparison to Hong Kongers, indicating the impact of contextual and cultural differences. The research findings inform local government authorities—e.g., urban policymakers, managers, and planners—on their AI policy, planning and implementation decisions.  相似文献   

6.
Studies show that digital skills and literacy training programs for older adults can help to extend digital inclusion, which remains a policy challenge around the world. However existing research provides little insight into how policy-makers can best deliver large-scale programs. This article examines the design and implementation of a nation-wide, state-led digital skills and literacy program in Australia called Be Connected that aimed to empower older adults (50 years and older) to thrive in the digital world. The article combines an exploratory survey (n = 201) with semi-structured interviews of training providers (n = 19) and draws on public management concepts of metagovernance and governance networks to explain and contextualise the program's model of implementation. It explains how policy makers and community-based organisations can successfully address the digital literacy needs and interests of older adults through a metagovernance model. We argue that the effectiveness of the model relies on finding balance between a) provision of standardised resources versus customised support, and b) achieving cohesion through shared goals whilst also promoting the diversity and independence of local organisations. An effective balance can be achieved through processes of co-creation.  相似文献   

7.
社会力量参与图书馆建设制度保障研究   总被引:6,自引:0,他引:6  
采用文献调研、案例研究和政策文本分析等方法,对我国社会力量参与图书馆建设的制度保障进行研究.我国当前社会力量参与图书馆建设活动按性质可分为三类:对政府办图书馆事业的捐赠和支持活动;公益性和半公益性图书馆举办;营利性和非营利性图书馆举办.国内现有图书馆法规对社会力量办馆规定较为笼统,没有区分上述不同性质活动.从国外立法经验看,规范对象多为公益性图书馆,很少涉及营利性、非营利性图书馆.据此,本研究对公共图书馆立法提出一些原则建议.  相似文献   

8.
Large-scale information technology implementations are risky projects, and the challenges and risks multiply when multiple organizations are involved, as is often the case in e-government initiatives. Some of the risk can be addressed by carefully aligning the partners' motivations, which are affected by each organization's internal and external operational and information technology strategies. In this paper, we propose a strategic alignment framework and use it to examine the motivations of a set of collaborating government agencies and businesses in the pilot implementation of the Internet Payment Platform, an interorganizational, third-party hosted, e-procurement system. As we predict, the partners in this study had varied technical, political, economic, and operational motivations for participating in the project. Even so, the participating agencies reported positive outcomes from the project, and look forward to further collaboration on the next iteration of this e-procurement system.  相似文献   

9.
A new phrase—“homeland security”—has come into popular parlance in the aftermath of recent terrorist attacks on the World Trade Center and the Pentagon. As an evolving concept, it draws definition from, and has implications for, various policy areas and actions. This introductory essay reviews the development of two similar policy concepts—national security and internal security—before exploring homeland security, and the significance of each for information policy and practice.  相似文献   

10.
Digitalization has expanded the scope of citizen participation. Nevertheless, there are no conclusive findings on online citizen participation and inclusive policymaking. This study adds in line with the discussion with a fresh perspective of institutional bias. It presents new evidence by examining the process, participants, policy agenda, and sentiments of public opinions from the government-led and Internet-empowered citizen participation regarding the 2017–2035 Shanghai Master Plan. Four findings are reported based on the in-depth case study with text and sentiment analysis. First, the government-led model provides institutionalized opportunities for citizen engagement throughout the policy process, while the Internet-empowered citizen participation is characterized by contingency and ad hoc. Second, the government-led model remains elite-dominated, while the Internet empowers a wider scope of stakeholders with an open and popularized participation platform. Third, the public opinion from the Internet-empowered model often goes beyond or even against the pre-defined official principles and goals. In contrast, the civic discussion in the government-led model influences policy by changing the sequence of policy agenda or providing focus within the official setting. Fourth, citizens, especially the experts, are more likely to give positive feedback in the government-led model than the Internet-empowered approach. These findings confirm and identify the remaining institutional bias that hinders inclusive policymaking in the Internet age. Theoretically, it reminds scholars to examine the institutional arrangements regarding citizen participation carefully. Practically, it indicates that the central government could facilitate inclusive policymaking at the local level by reducing the institutional bias of the government-led approach and utilizing text and sentiment analysis to urge the local government's response to Internet-empowered public opinion.  相似文献   

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