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1.
This essay examines the communicative processes associated with organizational assimilation within blue‐collar work groups in a manufacturing company. The study hinges on a heretofore unidentified variation to traditional assimilation models, labeled as organizational osmosis. Organizational osmosis refers to the seemingly effortless adoption of the ideas, values, and culture of an organization on the basis of preexisting socialization experiences. The study explores how a common ideological grounding and anticipatory socialization experiences increase identification mechanisms among work group members. This ideological grounding is influenced by interaction with family, friends, and peers during anticipatory stages and results in organizational osmosis. Because these newcomers strongly identify with the values and goals of the organization, these members submit to mechanisms of control and discipline in their work group. The essay concludes with implications for the future study of communication within blue‐collar work populations.  相似文献   

2.
This study explores how organizational members with disabilities experience and manage organizational assimilation in the workplace. The organizational socialization model was used to initially analyze participants' assimilation experiences and co-cultural theory was used as a framework for examining how participants negotiate assimilation. Interviews with 24 participants with physical disabilities were analyzed. Results illustrate a dynamic and difficult process of managing and negotiating assimilation, using a variety of communication strategies such as accommodation (attempts to keep some cultural identity) and assimilation (attempts to conform), as opposed to separation (rejecting common connection with dominant members and bonding only with co-cultural members).  相似文献   

3.
Communication scholars have studied how organizations socialize new employees in breadth, but we know less about how employees adapt to multiple roles rather than just one position. With the rise of rotational programs, which introduce newcomers to several different jobs within a brief time, socialization theory should be expanded. This study focused on people’s experiences in rotational programs to provide a more accurate picture of this complex socialization process. Longitudinal, qualitative data from employees during their first and second job rotation revealed that such employees’ socialization differs from traditional employees’ experiences. The results suggested a Model of Rotational Socialization that more accurately portrays the socialization process by accounting for the contrast between role and organizational socialization.  相似文献   

4.
This study investigated the effects of management view, power use, and affinity‐seeking on employee organizational identification in organizations that hire part‐time college students. Most managers were identified as manifesting a Theory Y view of management. Manager coercive and expert power were significantly related to employee organizational identification. Results indicated that manager view and affinity‐seeking were significantly related to employee organizational identification. Significant differences in affinity‐seeking and in employee organizational identification were found for Theory X and Theory Y managers.  相似文献   

5.
In a variety of fields, particularly human service occupations, the management of emotion is a precondition of employee and client well being. Based on qualitative data from participant observation and interviews, this study examines how firefighters are socialized to manage feelings and emotional displays. It concludes that firefighters recognized a need to manage their own emotions and those of their clients in order to deliver adequate service. Veteran firefighters facilitated the use of emotion labor techniques among newcomers by considering the emotion management knowledge and capabilities of job candidates during employee selection processes, providing habituated emotional events, and reinforcing customer service expectations. Newcomers actively participated in their own socialization to local emotion expectations through observational information seeking, retrospective surveillance, and performance of a normative newcomer role demeanor. The article concludes by offering practical and theoretical implications.  相似文献   

6.
In a variety of fields, particularly human service occupations, the management of emotion is a precondition of employee and client well being. Based on qualitative data from participant observation and interviews, this study examines how firefighters are socialized to manage feelings and emotional displays. It concludes that firefighters recognized a need to manage their own emotions and those of their clients in order to deliver adequate service. Veteran firefighters facilitated the use of emotion labor techniques among newcomers by considering the emotion management knowledge and capabilities of job candidates during employee selection processes, providing habituated emotional events, and reinforcing customer service expectations. Newcomers actively participated in their own socialization to local emotion expectations through observational information seeking, retrospective surveillance, and performance of a normative newcomer role demeanor. The article concludes by offering practical and theoretical implications.  相似文献   

7.
This study explores how differences in three communication‐related structures central to organizational work—coordination methods, workplace technologies, and feedback cycles—influence organizational members' experience of eleven dimensions of time—flexibility, linearity, pace, punctuality, delay, scheduling, separation, scarcity, urgency, and present and future time perspectives. Analyses of data from five residential services departments in a West Coast University revealed that differences in coordination method, technology type, and feedback cycle characteristics helped to shape members' experience of ten dimensions of time—flexibility, linearity, pace, punctuality, delay, separation, urgency, scarcity, and future and present time perspectives. As hypothesized, members of work groups whose feedback cycles included an extended task completion interval and high task variability exhibited a greater future‐time perspective than group members whose feedback cycles were characterized by brief intervals and low task variability.  相似文献   

8.
This interview study examines communication during job promotions as part of the ongoing assimilation process. Results suggest promoted employees experience phases similar to those experienced by newcomers or transferees: a Pre‐Promotion Phase during which they gain experience; a Shifting Phase in which their communication changes as they develop and negotiate their new roles; and an Adjustment Phase when they feel comfortable in their new roles. Results indicate that those promoted must develop new communication relationships and skills despite remaining in the same organizational location. Unlike others making role transitions, those promoted frequently experience testing or hazing, but also appear to have more ability to change and influence their organizations.  相似文献   

9.
This investigation explores the influence of perceptions of socialization tactics' use and communication relationships on employees at the initiation of and 4 months into an organizational restructuring. Results of this longitudinal investigation reveal that employees (N = 72) report considerable changes in perceptions of organizational socialization/resocialization efforts. Results also indicate that both perceptions of socialization tactics' use and communication relationships contribute to decreased role ambiguity and role conflict and increased commitment at the initiation of the restructuring and four months later. However, the influence of these factors on the dependent variables changes over time. These findings are discussed in relation to recent research on organizational entry and change, and suggestions are made for future research.  相似文献   

10.
The use of information and communication technologies in government has been characterized as one powerful strategy for administrative reform. From recent experiences around the world, it seems clear that in order to enjoy some of the greatest benefits of digital government, the integration of information across organizational boundaries is necessary. However, these digital government initiatives face additional challenges, since the required level of interorganizational collaboration and trust is often not supported by existing institutional arrangements, organizational structures, and managerial processes. In fact, many institutions and administrative structures found in government contexts offer incentives for single-agency work only, which produces stove-pipe systems. Based on an extensive case study in the Mexican federal government, this paper explores how certain institutional arrangements and organizational structures can enable or hinder cross-agency collaboration and consequently, interorganizational information integration.  相似文献   

11.
This study examined workplace romantic relationship partners’ e‐mail practices and perceptions. Results suggest that the relationship may play an integral role in determining participants' uses and perceptions of e‐mail Workplace romantic couples used e‐mail as frequently as face‐to‐face communication to interact with romantic partners and rated it as both rich and important Participants used e‐mail for both work‐related and social tasks. In addition, participants used business e‐mail addresses for communicating with relational partners and perceived that few organizational policies existed regarding its use. Theoretically, these findings suggest the importance of studying the relationship as a factor that affects e‐mail practices and perceptions. Practically, results indicated that e‐mail may present an additional channel for enhancing communication and connectedness in workplace romantic relationships, and that organizations may need to reflect more carefully about policies concerning e‐mail use in the workplace.  相似文献   

12.
Technological advancements in the workplace frequently have produced contradictory effects by facilitating accessibility and efficiency while increasing interruptions and unpredictability. We combine insights from organizational paradoxes and the job demands–resources model to construct a framework identifying positive and negative mechanisms in the relationship between communication technology use (CTU) and employee well-being, operationalized as work engagement and burnout. In this study of Dutch workers, we demonstrate that CTU increases well-being through positive pathways (accessibility and efficiency) and decreases well-being through negative pathways (interruptions and unpredictability). We highlight the importance of (1) investigating CTU resources and demands simultaneously to grasp the relationship between CTU and employee well-being, and (2) considering CTU's downsides to successfully implement new communication technologies and flexible work designs.  相似文献   

13.
《Communication monographs》2012,79(4):358-367
This essay is a response to a growing body of literature that is critical of tradition conceptualizations of organizational socialization (Bullis, 1993; Clair, 1996; Smith & Turner, 1995). First, it examines how these critics have failed to adequately appreciate conceptual distinctions made by contemporary socialization and assimilation researchers. While recognizing that these scholars have made contributions, it then points to problems in their critiques. Finally, we argue that the study of organizational assimilation would be enhanced by the use of multiple research perspectives rather than by evaluating one perspective as more appropriate than another.  相似文献   

14.
《The Reference Librarian》2013,54(83-84):131-144
SUMMARY

In these times of extraordinary development in information and communication technologies (ICT) many new tools and services, and traditional tools, such as the catalog, could be developed or enhanced by librarians to effectively support the academic community in teaching and learning. This paper will discuss how social interaction between technical and public service librarians could enhance library services to the academic faculty and students during these demanding times of technologies and information overload. The paper will also point out that the team approach to library services can improve social interaction between librarians when the perpetuation of the traditional academic organizational model is not efficient enough for the faculty and students' need-driven use of information. Rapid changes resulting from ICT demand constant social interaction that would be facilitated by establishing working teams for specific tasks.  相似文献   

15.
《Communication monographs》2012,79(3):198-229
Scholars and practitioners increasingly strive to understand the complexities marking implementations of organizational change programs. Studies on this topic often concentrate on members' cognition about a planned change, regularly finding that members' knowledge structures and interpretations either converge or diverge over time. Using interviews, observations, and a unique discourse processing technique, a nine-month case study of one division of a municipal government organization shows that members' knowledge structures simultaneously converged and diverged as a consequence of both the change initiative and several unanticipated organizational events, including a clash between workgroups. The study's findings and theoretical perspective suggest a challenge to cognitive perspectives on knowledge and traditional research on organizational change; they also provide lessons for practitioners on how organizations may learn from complex change dynamics.  相似文献   

16.
17.
《Communication monographs》2012,79(3):255-277
Tension-centered analyses are increasingly popular in organizational communication studies. Hence, how tensions emerge and are dealt with by organizational members in their work activities are key issues of debate in our field. The purpose of this article is to develop a ventriloqual approach for investigating how organizational tensions (whether expressed in the form of contradictions, dilemmas, paradoxes, or situational ironies) are communicatively constituted through the mobilization of figures that contradict or clash with each other. To demonstrate the theoretical and empirical value of this approach, we use it to analyze two fieldwork cases from a seven-year ethnographic study of Médecins sans Frontières, and thus show how tensions shape organizational members' realities by being felt and sensed in interactions.  相似文献   

18.
《Communication monographs》2012,79(2):171-179
Recent studies indicate that members' perceptions of differential treatment influence their communication with coworkers. This study examined the ways in which coworkers socially construct perceptions of differential treatment through discourse. Results indicated that coworker conversations regarding differential treatment serve two primary functions: (1) they create perceptions of differential treatment, and (2) they reinforce preexisting perceptions of differential treatment. Members tend to emphasize the subordinate's role in the incident over the supervisor's and rely heavily on equity standards in evaluating incidents of differential treatment. Contributions to the sense‐making literature and organizational control literature are noted.  相似文献   

19.
《Public Library Quarterly》2013,32(1-2):85-100
The DaDer reDorts a studv of the information seeking behavior of membek bf 52 'c~mmunityr~anizations in a suburbai communirv in Svdnev, Australia. It considers the significance of the findings fbr public library information services tosuch organiza- tions, with particular reference lo differences between librarians' and organization members' perceptions of "information"; the irn- portance of networks and mutuality in organizations' information seeking; and the desirability and feasibility of public libraries inter- vening to improve the information processes of community organi- zations.  相似文献   

20.
This study found empirical support for the proposition that channel use and channel choice of face‐to‐face, group, memo, organizational and external media differ in organizations in the birth, growth, maturity, revival and decline stages of the organizational life cycle.  相似文献   

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