Communication strategies to overcome functional and psychological resistance to Internet banking     

Tommi Laukkanen  Suvi Sinkkonen  Pekka Laukkanen 《International Journal of Information Management》2009

This paper aims to investigate how customers experiencing different kinds of resistance to Internet banking perceive the information and guidance offered by the service provider. A postal survey was conducted and 251 effective responses from Internet banking non-users were received. Based on the earlier literature a typology of consumer resistance to innovations is proposed and four resistance segments, namely Non-Resistors, Functional Resistors, Psychological Resistors and Dual Resistors are identified. The results show that those customers reporting both functional and psychological resistance to Internet banking are more dissatisfied with the information and guidance offered by the service provider compared to those with only psychological resistance or no resistance to the innovation. Communication strategies to reduce and overcome different kinds of resistance to Internet banking are proposed.  相似文献   

Speechlessness,anxiety, and confusion in a teacher education student group     

Pekka Räihä  Pentti Moilanen  Eva Dobozy  Sakari Saukkonen 《Teaching Education》2018,29(3):221-233

The aim of the study was to explore the tensions, as experienced by student teachers, in a teacher education program that is based on psychodynamic theory. Previous research shows that students have had orientation problems in innovative university studies because it involves students having to take steps toward their discomfort zone. It was therefore considered important to study the mismatch or match of the training model and student experiences. The data were gathered through student interviews. The data analysis utilized a case study methodology and proceeded from thematic network analysis toward a deeper interpretation of the data. The analysis shows students struggle to understand the meaning and practices of psychodynamic-oriented pedagogy. The analysis also shows that students were unable and unwilling to share their learning experiences with students outside the new program. This can be understood as a tension between different conceptual understandings of learning.  相似文献   

Reproducing,disrupting and reforming understanding of cultural diversity: theorising future subject teachers’ pedagogical reflections     

Pia-Maria Niemi  Kaisa Hahl 《Teaching Education》2019,30(3):319-336

Despite the growing demands for carrying out intercultural education as part of all teaching and learning, little attention has been given to the ways in which future subject teachers understand the meaning of ‘cultural diversity’ and how teacher education programmes prepare future teachers to consider intercultural aims in education. Therefore, this study investigates how future subject teachers, studying in an international teacher education programme in Finland, conceptualise the educational aims related to cultural diversity in reflective group discussions. For theorising the student teachers’ reflections, this study applies the idea of cultural reproduction depicted in the theory of communicative action by Habermas as an analytical framework for identifying how student teachers reach agreement or disagreement in issues regarding educational aims related to cultural diversity. This study identified three main forms of cultural reproduction from the student teachers’ discussions and showed that the underlying understanding about ‘cultural diversity’ and the educational aims related to it are in a state of disruption. This study highlights the need to clarify the theoretical concepts and aims used to guide intercultural education and to further emphasise issues of cultural diversity during teacher education. The findings are important for developing practices within subject teacher education internationally.  相似文献   

The precursors of double dissociation between reading and spelling in a transparent orthography     

Minna Torppa  George K. Georgiou  Pekka Niemi  Marja-Kristiina Lerkkanen  Anna-Maija Poikkeus 《Annals of dyslexia》2017,67(1):42-62

Research and clinical practitioners have mixed views whether reading and spelling difficulties should be combined or seen as separate. This study examined the following: (a) if double dissociation between reading and spelling can be identified in a transparent orthography (Finnish) and (b) the cognitive and noncognitive precursors of this phenomenon. Finnish-speaking children (n?=?1963) were assessed on reading fluency and spelling in grades 1, 2, 3, and 4. Dissociation groups in reading and spelling were formed based on stable difficulties in grades 1–4. The groups were compared in kindergarten phonological awareness, rapid automatized naming, letter knowledge, home literacy environment, and task-avoidant behavior. The results indicated that the double dissociation groups could be identified even in the context of a highly transparent orthography: 41 children were unexpected poor spellers (SD), 36 were unexpected poor readers (RD), and 59 were poor in both reading and spelling (RSD). The RSD group performed poorest on all cognitive skills and showed the most task-avoidant behavior, the RD group performed poorly particularly on rapid automatized naming and letter knowledge, and the SD group had difficulties on phonological awareness and letter knowledge. Fathers’ shared book reading was less frequent in the RD and RSD groups than in the other groups. The findings suggest that there are discernible double dissociation groups with distinct cognitive profiles. This further suggests that the identification of difficulties in Finnish and the planning of teaching and remediation practices should include both reading and spelling assessments.  相似文献   

Proofreading: visual,phonological, syntactic or all of these?     

Pekka Niemi  Markku Virjamo 《Journal of Research in Reading》1986,9(1):31-38

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Preservice and Inservice Teachers’ Challenges in the Planning of Practical Work in Physics     

Ville Nivalainen  Mervi A. Asikainen  Kari Sormunen  Pekka E. Hirvonen 《Journal of Science Teacher Education》2010,21(4):393-409

Practical work in school science plays many essential roles that have been discussed in the literature. However, less attention has been paid to how teachers learn the different roles of practical work and to the kind of challenges they face in their learning during laboratory courses designed for teachers. In the present study we applied the principles of grounded theory to frame a set of factors that seem to set major challenges concerning both successful work in the school physics laboratory and also in the preparation of lessons that exploit practical work. The subject groups of the study were preservice and inservice physics teachers who participated in a school laboratory course. Our results derived from a detailed analysis of tutoring discussions between the instructor and the participants in the course, which revealed that the challenges in practical or laboratory work consisted of the limitations of the laboratory facilities, an insufficient knowledge of physics, problems in understanding instructional approaches, and the general organization of practical work. Based on these findings, we present our recommendations on the preparation of preservice and inservice teachers for the more effective use of practical work in school science and in school physics.  相似文献   

Finnish Cooperating Physics Teachers’ Conceptions of Physics Teachers’ Teacher Knowledge     

Mervi A. Asikainen  Pekka E. Hirvonen 《Journal of Science Teacher Education》2010,21(4):431-450

This article examines Finnish cooperating physics teachers’ conceptions of teacher knowledge in physics. Six experienced teachers were interviewed. The data was analyzed to form categories concerning the basis of teacher knowledge, and the tradition of German Didaktik and Shulman’s theory of teacher knowledge were used in order to understand the results. The results show that the teachers strongly emphasize knowledge related to day-to-day teaching practice. In German Didaktik, this means knowledge of the best instructional methods, while in Shulman’s categorization it belongs to the category of representations, strategies, and methods. It was also found that the teachers appear to lack some of the essential key ideas of modern physics teacher education, such as a holistic view of instructional approaches.  相似文献   

Missing in action? Content of records management metadata in real life     

Kimmo Kettunen  Pekka Henttonen 《Library & information science research》2010

During the last 15 years, records managers and archivists have focused on defining requirements for functionality and metadata of electronic records management systems. So far little is known about metadata that are actually created in these systems. This study examines metadata in records of a Finnish government agency. The metadata comply with the national SÄHKE records management metadata specification. The main findings are that a substantial number of metadata elements in SÄHKE remained unused. Generated metadata were largely about event history. Optional metadata elements were used rarely. The metadata show clear patterns, which may suggest systematic recordkeeping processes and possibly minimal human intervention in metadata creation.  相似文献   

Polyphony in the classroom: reporting narrative action research reflexively     

Reetta Niemi  Lasse Kannas 《Educational Action Research》2013,21(2):137-149

Against the background of Swedish preschool's historical and traditional functions in Swedish society, this article focuses on some of the choice points and their implications for professional and organisational development in preschool. By combining feminist pragmatism and feminist action research, some analytical points are made regarding the significance of organisational settings and the limitations they can have on the professional practices within the organisational setting. The preschool teachers in this study show that pedagogical change is possible, although it takes time and is not necessarily endorsed by municipal employers. The role of action researchers is described in terms of positions and ethics. The latter is presented as particularly important.  相似文献   

Pupils’ documentation enlightening teachers’ practical theory and pedagogical actions     

Reetta Niemi  Kristiina Kumpulainen  Lasse Lipponen 《Educational Action Research》2013,21(4):599-614

This article is based on a pedagogical action research initiative comprising two research cycles. The study explores what constitutes meaningful experiences in the classroom from the pupils’ perspectives and how understanding pupils’ perspectives can foster the development of teachers’ practical theory and classroom actions. Photography and group interviews were used to allow pupils to communicate their perspectives. The results show that the pupils considered those situations meaningful when they were able to work, solve problems and create items together. The pupils also appreciated situations in which they experienced a sense of belonging and could influence the use of time and space during the school day. The pupils’ documentation helped the teacher to break down her assumptions, to develop her pedagogical actions and to make her implicit ‘knowing’ explicit. The article ends by considering the possibilities and challenges related to acknowledging pupils’ voices in the development of the pedagogy of the classroom.  相似文献