This paper discusses the methods and findings ofthe Student Focus Project, a sixmonth study of studentperceptions of service at a large university inBrisbane, Australia. The study paneled 24 focus groups of undergraduate students to assess theirbeliefs about a pretested set of questions concerningpositive and negative aspects of university life,successes and frustrations with university service,attempts to overcome the obstacles of university life,and what students expect from their relationship to theuniversity. Of the themes identified in the StudentFocus study, it was found that malignantbureaucracy and the balkanization ofInformation are systemic factors that negativelyinfluence student perceptions of the quality ofuniversity service. It was also found that studentstrategies for service recovery can contribute to the overall confusion andpoor performance of university services. 相似文献
The computer was first seen as a calculating engine, and only more recently as a way to view and manipulate the dynamic media. Now as a tool for imagining the computer allows us to explore and think 'What if?' about imagined objects and situations. In this paper an analysis is made of the image types that best support engaged multimedia interactivity and which can contribute to the perception of multimedia as a resource for imaginative teaching and learning. 相似文献
School‐wide positive behavior support (SWPBS) is a systemic approach for implementing a proactive schoolwide discipline and for improving students’ academic and behavioral outcomes by targeting the school’s organizational and social culture. With a multilevel approach, the present study evaluates the relative effectiveness of SWPBS on teachers’ perceptions of the student behavior (N = 3,295) across schools, teachers, and children using a multilevel approach. We assessed teacher perception of student problem behavior five times during a 3‐year implementation of SWPBS in 23 Dutch schools. Multilevel analyses not only revealed a small increase in perceived prosocial behavior and a small decrease in problems with peers, but also different effects across children, teachers, and schools. Effects were stronger for girls and for students with higher severity of perceived problems at baseline. At teachers’ level, higher mean baseline severity of perceived problems was associated with the reduced impact of SWPBS on perceived emotional problems and problems with peers. At the school level, effects were stronger for regular schools as compared with special needs schools. 相似文献
Despite official endorsement of attachment principles in nursery work, these are often not translated into nursery practice. One possible reason for this is that staff training does not sufficiently address the personal implications and anxieties that children's attachments may entail for practitioners. Working from a psychoanalytic perspective on organisational functioning and group learning, this paper describes action research with a group of nursery heads who participated in a professional development programme designed specifically to explore emotional experience in professional work. The positive evaluations of the programme by heads and their staff are described including examples of experiential learning and of increased staff awareness about, and responsiveness to, the emotional experience of children. However, the research also concluded that sustained effectiveness of the model is likely to be dependent on an ongoing culture of attention to the emotional experience of nursery staff within nursery umbrella organisations. 相似文献
The Biggs' Study Process Questionnaire (SPQ), an instrument for the evaluation of student learning in higher education, was revised over a three-year period with over 2500 tertiary students. The original instrument structure of 42 items in 6 sub-scales was maintained with each item being subject to revision and assessed for internal consistency and appropriateness through a sequence of trial and retrial. The final version consists of 8 original items and 34 revised items. This version was evaluated with 996 students, at first-year and third-year level, through the use of confirmatory factor analysis using AMOS. The two models having the best fit to the data are represented by the original six sub-scale model which loads onto two higher order factors, a deep approach and a surface approach to learning, or a seven sub-scale version which loads on the same two higher order factors. Evidence is presented as to the preference of the latter model. 相似文献
In Australia, the inception of veterinary technology, as a higher education discipline underpinning an emerging, mid-tier paraveterinary field, reflected global trends for more highly educated veterinary paraprofessionals to meet changing societal demands. In this study, veterinary technology graduates were surveyed about their experiences in the workforce and reflections on their education. Seeking feedback on how well a new programme has prepared graduates for the workforce is a useful quality assurance tool. Clinical veterinary practice was the primary employment sector with the majority of respondents in full-time employment. Career advancement, professional recognition and salaries were identified as key career challenges. The important roles of the veterinary and veterinary nursing professions, the university, government and graduates in the development of this mid-tier, veterinary paraprofession were elucidated. Graduates’ feedback on criteria that underpinned ‘work-readiness’ revealed seven key domains: communication skills, research skills, knowledge, critical thinking/problem-solving, employability, practical skills and professionalism. Veterinary nursing skills, work placement, practice management and production animal health were flagged as areas for curricular improvement. This study illuminated facilitators and barriers critical to establishing a mid-tier veterinary paraprofession, bridging the divide between the vocational and higher education sectors in Australia.
Abbreviations: AUD: Australian dollar; AVA: Australian Veterinary Association; AVBC: Australasian Veterinary Boards Council; AVMA: American Veterinary Medical Association; BVNA: British Veterinary Nursing Association; CSU: Charles Sturt University; DAF: Department of Agriculture and Fisheries; FWC: Fair Work Commission; GCA: Graduate Careers Australia; HE: Higher Education; NHMRC: National Health and Medical Research Council; QLD: Queensland; RCVS: Royal College of Veterinary Surgeons; UK: United Kingdom; UQ: University of Queensland; VN: Veterinary nursing; VNCA: Veterinary Nurses Council of Australia; VSB: Veterinary Surgeons Board; VT: Veterinary technology; WIL: Work-integrated learning. 相似文献
This article arises from an investigation into the classroom language assessment (CLA) component of the Hong Kong English language benchmark test for lower secondary (Grades 7–9) teachers of English as a second language (ESL). After some background to the benchmarking initiative in Hong Kong and to the CLA test, the article describes a small-scale study into the effect of student levels of ability on grades awarded to teachers working in schools with differing ability intakes. In the study, a group of ESL teachers were videotaped teaching ESL classes at two different student ability levels, with the two sets of videos assessed by trained CLA assessors. Results indicate that, although there is some variety in the grade awarded to the two different classes taught, variation in grades may well be attributable to individual teacher performance rather than to external factors such as the ability levels of the students being taught. The grades awarded were generally consistent, irrespective of whether classes of high-ability students or low-ability students were being taught. 相似文献
This paper provides a review of career development research studies publishedin Australia and New Zealand between 1995 and2000. The review has grouped the literatureaccording to the categories of careerdevelopment theory, career developmentconstructs, career-related decision-making,gender, cultural comparisons, career programsfor children and training programs for adults.These groupings were created to correspond withthe main focus of each study. 相似文献