Electronic Communication Training: Reconciling Gaps Created by the Virtual Office     

Jackie L. Jankovich Hartman  Brenda K. Ogden  Gary D. Geroy 《Performance Improvement Quarterly》2001,14(1):11-25

The virtual organization is one result of the rapid advances of technology. These advances, however, bring about setbacks when communicating electronically—primarily a loss of face‐to‐face interaction. Yet interpersonal skills are still deemed one of the most desirable communication skills in today's workplace. A gap analysis of the traditional versus the virtual office reveals that voids exist when communicating solely electronically. Electronic communication training is essential in order to eliminate these voids and lessen the chance for unclear messages, enhance “faceless” interactions, and avoid communication overload. Therefore, it is incumbent upon educators and trainers to augment development programs with electronic communication training in order for employees to be prepared for the challenges of the virtual office.  相似文献   

Degrees of Influence: The Politics of Honorary Degrees in the Universities of Oxford and Cambridge, 1900–2000     

Michael Heffernan  Heike J?ns 《Minerva》2008,46(1):169

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Access arrangements for secondary students. Are they fit for purpose?     

Emily McGhee  Jackie Masterson 《Support for Learning》2022,37(2):244-262

The purpose of this study was to investigate Access Arrangements (AA) which allow students with specific learning difficulties (SpLDs), disabilities or medical needs to access assessments by making reasonable adjustments, as established by the Equality Act 2010. A review of the literature revealed some problematic issues relating to the perceived manageability of the system, assessments used to ascertain eligibility for AAs, the evidence-base for specific AAs, some training routes to become an assessor, and the lack of stakeholder voice in the process. The present study involved gathering information on views and experiences with AA by means of a survey with 513 UK educational professionals, in-depth interviews and a small-scale study involving pupils with reading difficulties. The results suggest that the system needs reviewing to make sure there is equitable provision for all those who need AA.  相似文献   

A critique of how technology adoption models are utilized     

Brent Wilson  Jackie Dobrovolny  May Lowry 《Performance Improvement》1999,38(5):24-29

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