Increasing Efficiency: A Process-Oriented Approach Originally published in 1993, PIQ 6.4     

Jerry L. Harbour 《Performance Improvement Quarterly》1997,10(1):226-248

Increasingly, customer satisfaction and business success depends as much on speed and timing as it does on the cost and quality of the goods we produce or the sendees we render. As such, doing things faster is becoming just as important as doing them better and cheaper. Increased efficiency, however, will not be attained simply by imploring employees to work harder or by increasing employee workloads. Increased efficiency can only be accomplished through the systematic analysis and reengineering of our work processes, including the elimination or minimization of all associated non-value adding process steps. DO•CA•TIM, a seven-step methodology for systematically identifying and eliminating or minimizing non-value adding process steps, is presented. The methodology is appropriate for analyzing and improving the execution of any human task; it is equally applicable to the rendering of services and the production of products.  相似文献   

“This test makes no freaking sense”: Criticism, confusion, and frustration in timed writing     

Jerry   《Assessing Writing》2009,14(3):178-193

Large-scale writing programs can add value to the traditional timed writing assessment by using aspects of the essays to assess the effectiveness of institutional goals, programs, and curriculums. The “six learning goals” prompt in this study represents an attempt to provide an accurate writing assessment that moves beyond scores. This paper focuses on student challenges to the prompt and testing situation to reveal that many students successfully challenge the task as a deliberate strategy, while less savvy test-takers clearly resist in response to anger, confusion or frustration. While only a small minority of test-takers openly protest the prompt or testing situation, the paper suggests that all students could be better prepared to reflect upon their university experience in timed essays through more coaching and experience with reflective impromptu questions. This finding offers both encouragement and caution for writing programs seeking a single test that can generate both placement scores and valuable feedback.  相似文献   

Integrated performance management: A conceptual,system‐based model     

Jerry L. Harbour 《Performance Improvement》2009,48(7):10-14

Organizational success begins with the creativity of strategic vision bounded in the realities of requirements that are then transformed into daily operations and associated work outputs. These operations and outputs hopefully meet predetermined and tracked performance levels. This article graphically portrays and describes an integrated performance management system model linking these critical organizational ingredients in a holistic manner. Integrated performance management represents a construct that, if properly applied, may provide the “glue” to organizational understanding, transparency, and continued improvement.  相似文献   

Considered evaluation of clinical placements in a new medical school     

Jerry Booth  Sarah Collins  Anna Hammond† 《Assessment & Evaluation in Higher Education》2009,34(1):17-29

This article suggests that quality assessment in the UK has been largely set apart from learning and teaching and reports on a pilot project at the Hull York Medical School which attempted to integrate students’ evaluation of their clinical placements into the curriculum. It outlines the operational demands of this integrated method and compares the student experience of different evaluation methods. It argues that, when properly prepared and considered, evaluation can help students to practise useful skills and suggests that integrating this type of evaluation into the curriculum could be a step towards encouraging academic staff to engage with quality processes.  相似文献   

Human performance modeling: A case study     

Jerry L. Harbour 《Performance Improvement》2010,49(8):36-41

Modeling critical performance elements can assist the human performance technology practitioner in better understanding the often complex, messy, and fuzzy real world of human performance. As illustrated in the embedded case study, generically developed models that, in turn, can be adapted to context‐specific applications often have the greatest practical value. The key in developing any good model is to first identify those key variables—the critical few—that truly account for the greatest variance in performance.  相似文献   

Age Differences in Children's Ability to Model Motor Behavior     

Jerry R. Thomas  Caryl Pierce  Susan Ridsdale 《Research quarterly for exercise and sport》2013,84(3):592-597

Abstract

In order to investigate the effects of modeling behavior for seven- and nine-year-old children, 30 seven-year-old and 30 nine-year-old females were randomly assigned within age level to three groups. These groups differed according to whether a model was presented at the beginning, midway, or not at all during 12 trials on the stabilometer. Both age groups were found to be similar in performance in the no model condition and, for both age groups, the beginning model condition was found to facilitate performance. However, the introduction of the model after six trials had a detrimental effect on the performance of younger children but facilitated older children's performance. These findings were interpreted in light of a likely increase in the processing capacity of nine year olds as well as an increase in the number of movement schemes that were previously stored in the older girls.  相似文献   

Effect of Divided Attention on Children's Rhythmic Response     

Jerry R. Thomas  Richard K. Stratton 《Research quarterly for exercise and sport》2013,84(2):428-435

Abstract

The purpose of this study was to examine the role of selective attention in rhythmic response of children. A motor rhythmic response of grade 2 (N = 30) and grade 4 (N = 29) boys was examined with respect to the sensory modality of a secondary stimulus input. It is thought that the information processing capacity of children, as manifested in the processes of selective attention, may be a factor in the developmental changes in motor skill learning and performance. Using a rhythmic analysis system, subjects in each grade level performed ten blocks of five trials in one of three groups: control, audio interference, and visual interference. Output from a dual-channel recorder was scored to give time and space errors (AE and CE). Performance variation (VE) was calculated from the error scores. Multivariate analysis of variance revealed significantly better performance by the grade 4 subjects. The treatment conditions did not significantly impair performance as measured by CE error scores. The audio input resulted in significantly less consistent temporal performance (VE).  相似文献   

Grip and Forearm Position Effects on Tests of Static and Dynamic Upper Body Endurance     

Carl Gabbard  Patrick Patterson  Jerry Elledge 《Research quarterly for exercise and sport》2013,84(2):174-179

Abstract

The effects of grip and forearm position on two tests of upper body muscular endurance were investigated in 109 male subjects 18–21 years of age. Subjects were systematically presented 12 tasks: six pull-up and six straight-arm hang grip and forearm variations. Each of the six tasks for both endurance tests represented a different combination of grip (thumb over bar and thumb under bar) and forearm position (pronated, supinated and semi-pronated). Task results were analyzed utilizing 2 × 3 (grip × forearm) ANOVA with repeated measures on the two factors. Analysis of pull-up data revealed that the semi-pronated and supinated forearm positions were not statistically different from each other, but superior to the pronated condition. Results of straight-arm hang performance revealed a significant difference between grips at the semi-pronated position, with the “thumb under bar” being superior. Results for forearm positions at grips indicated a significant difference for the “thumb under bar,” with the pronated and semi-pronated positions being superior to the supinated position. For forearm positions at “thumb over bar,” the pronated condition was significantly different from the semi-pronated and supinated positions. Thumb position trends and kinesiological mechanical analysis did foster general recommendations for use of the “thumb over bar” for pull-ups and the “thumb under bar” position for the straight-arm hang.  相似文献   

A Cross-Cultural Perspective of Parental Influence on Female Adolescents' Achievement Beliefs and Behaviors in Sport and School Domains     

Jin H. Yan  Ward A. Rodriguez  Jerry R. Thomas 《Research quarterly for exercise and sport》2013,84(4):494-499

Little is known about parental socialization processes for youth participants from different cultural backgrounds. The purpose of this study was to examine parental influence on self-perceptions, task values, and achievement behaviors among female adolescents from two cultures using Eccles' expectancy-value theory (Eccles et al., 1983) . Twelve Anglo Canadian and nine East Indian female adolescents were interviewed about perceptions of parental influence on expectancy-value constructs for sport and academic domains. Inductive and deductive content analyses were performed to identify lower and higher order themes from interview responses. Similarities and differences in perceived parental influence emerged for girls of both cultural groups and in both domains. Our findings support links among expectancy-value constructs and highlight cultural variations in parental socialization of achievement cognitions and behaviors in multiple domains.  相似文献   

Age Differences in use of Strategy for Recall of Movement in a Large Scale Environment     

Jerry R. Thomas  Katherine T. Thomas  Amelia M. Lee  Edwyna Testerman  Madge Ashy 《Research quarterly for exercise and sport》2013,84(3):264-272

Abstract

In order to investigate how children remember distance (route) and location (landmark) information, two experiments were conducted in a large scale environment using jogging as the means of locomotion. In Experiment 1, thirty 4-year-old and thirty 9-year-old children were randomly assigned within age to three groups which were cued prior to the jog to remember the event, location of the event or distance to the event. Results indicated that older children reproduced the location and distance better than younger children. Cueing children to remember the location resulted in more accurate estimates than the other conditions. In Experiment 2, 5-year-old, 9-year-old, and 12-year-old children (24 children of each age) were randomly divided into step counting strategy and control groups, and asked to reproduce a criterion distance jogged. Results indicated that the three strategy groups and the 12-year-old controls estimated distance with similar accuracy, but the 9- and 5-year-old controls were different, as their error was inversely related to age.  相似文献