An Investigation of the Support Process: Decision,Enactment, and Outcome     

Sarah E. Dirks  Sandra Metts 《Communication Studies》2013,64(4):391-411

This study examines factors influencing the effectiveness and relational consequences of emotional support through three phases: decision, enactment, and outcome. Participants (N = 428) completed a questionnaire asking them to identify a time they faced a traumatic event, to identify whom they turned to for support, to complete measures of trust and solidarity before and after the support episode, and to complete measures assessing the efficacy of the support exchange. Analyses revealed the type of event influenced selection of a support target, severity of event was correlated with pre-episode trust and solidarity levels, and females provided more effective support than did males. Trust and solidarity levels after the support episode were predicted, in part, by the efficacy of the support episode. Implications of the phasic model for future research on support following a traumatic event are discussed.  相似文献   

A meta-analysis of the impact of trust on technology acceptance model: Investigation of moderating influence of subject and context type     

Kewen Wu  Yuxiang Zhao  Qinghua Zhu  Xiaojie Tan  Hua ZhengAuthor vitae 《International Journal of Information Management》2011,31(6):572-581

The technology acceptance model (TAM) has proven to be one of the most powerful theories to explain user's technology adoption. Among many external variables incorporated into TAM, trust is considered to be an important factor that influences the user's online behavior, especially in the e-commerce context. This study conducts a meta-analysis based on the previous TAM studies in an attempt to make well-grounded statements on the role of trust. Furthermore, the paper examines those TAM studies by considering moderating effects of subject type (students or non-students) and context type (commercial or non-commercial). Results indicate a significant influence of trust on TAM constructs. Moderating effects are found for most pair-wise relationships. The findings yield implications for both researchers and service providers.  相似文献   

多重因素综合的P2P网络信任评估模型研究     

张祖昶  王诚 《环球赛鸽科技》2013,(24)

在交易评估机制中,信任度是根据个体交易的历史信息,由多重因素综合而成。这些因素在评估机制中均有作用和影响,但由于各个因素自身的特点,其作用和影响大小不一。本文由此提出了一种多重因素综合的 P2P网络信任评估模型,给出了新的信任评估计算方法和仿真实验。实验结果表明,该评估模型效果显著。本文提出的信任评估模型是属于对等信任模型,该模型适合P2P网络的特性。对于对等信任模型而言,其难点是如何建立起网络节点之间的信任关系,其优点是保持了P2P网络的特性。  相似文献   

论证券投资基金的法律性质     

马凤春 《安阳师范学院学报》2009,(4):12-14,49

证券投资基金作为一种现代投资工具,其运作不能脱离制度的基本法理。证券投资基金是信托关系,但它对信托基本原理不只是单纯的遵循,同时更是一种具体运用和扩展。信托制度已由民事关系的“理财”制度向商事关系的“生财”制度转变,证券投资基金正是这种关系的体现。  相似文献   

The impact of trust and changes in trust: A national comparison of individual adoptions of information and communication technologies and related phenomenon     

Peeter Kirs  Kallol Bagchi 《International Journal of Information Management》2012

Trust has been shown to play an important role in the adoption of information and communication technology (ICT) on an individual and firm level, but has received relatively little attention on a national level. In this paper we examine the impact of generalized trust, as measured by the World Value Survey, on the adoption of ICT products and related phenomena (e.g., such issues as Telecommuting and services such as E-Government Readiness), at a national level, while controlling for a nation's wealth. Because national trust levels having changed over time, we also examine how the rate of change in trust has impacted the adoption of ICT and ICT related phenomenon. Our findings provide strong empirical support for the argument that trust impacts national level adoption. The results are robust as we consider multiple variables and data sources. We also show that changes in trust rates are generally associated with corresponding changes in ICT adoptions.  相似文献   

Exploring the impact of communication effectiveness on service quality,trust and relationship commitment in IT services     

Jungi Park  Jungwoo Lee  Hyejung Lee  Duane Truex 《International Journal of Information Management》2012

Most firms today are served by specialized IT service providers for the development and maintenance of their business information systems. During the IT service encounter, service providers and clients interact throughout the project, exchanging information, sharing knowledge and making critical decisions. From the IT service provider's viewpoint, it is important to raise the level of clients’ relationship commitment during this service encounter as their business continuity depends upon clients assessment. Intuitively, effective communication and effective service quality, mediated by trust, are critical factors in raising the level of relationship commitment. This study proposes an empirical model consisting of four critical antecedents of relationship commitment (communication effectiveness, technical service quality, functional service quality and trust) and then tests the model using data points solicited from two global firms. Study results revealed that trust is a strong mediator for relationship commitment while functional, rather than technical, service quality is a stronger mediator in forming the clients’ trust.  相似文献   

Examining the role of trust and quality dimensions in the actual usage of mobile banking services: An empirical investigation     

《International Journal of Information Management》2019

Mobile banking (m-banking) has emerged dynamically over the years due to consumers' increased use of mobile technologies, their ever-growing lifestyle choices and also the several different economic factors. This paper proposes a new research model by extending the DeLone & McLean information systems (D&M IS) success model to understand users’ actual usage of m-banking. The research model was tested and validated using data collected by survey from 227 Omani residents. This study employed a two-staged analytical approach by combining structural equation modeling and neural network analysis. The results divulge that satisfaction and intention to use stand as two important precedents of actual usage, and the satisfaction also mediates the relationship between service quality, information quality and trust with intention to use m-banking and negates with that of system quality. We have provided the theoretical as well as practical implications of the findings.  相似文献   

基于信任的结构洞信息收益获取机制:一个嵌入式案例分析     

刘树龙  李靖华  林莉 《科技管理研究》2017,(12)

在回顾结构洞理论和信任理论的历史溯源和发展历程后,以浙江某办公服务公司与四家企业的合作关系为例,分析信任演变对信息收益三种来源的作用,进而对信息收益的效率和效益产生的影响。对结构洞理论中难以理解的部分做分析,提高了结构洞理论的解释力,并建立了基于信任视角的结构洞占有者信息收益理论模型。  相似文献   

Understanding trust influencing factors in social media communication: A qualitative study     

《International Journal of Information Management》2017,37(2):25-35

Based on five types of trust, this research explores trust influencing factors in peer-to-peer interpersonal communication, group communication and mass communication. Previous research has mainly focused on trust and the corresponding antecedents in electronic commerce communication and online collaboration. This study extends the literature on trust influencing factors in social media communication. A trust traffic light model is used to illustrate the importance of keywords, drawn from interviews with 115 participants who use WeChat frequently. Salient trust factors were found and further elaborated through qualitative analysis. Furthermore, we developed a trust cognitive onion model to illustrate the interactions of trust factors.  相似文献   

知识共享的影响因素研究——基于TOE框架     

何俊琳  刘彤  陈毅文 《科技管理研究》2018,(9)

基于计划行为理论中意愿对行为的影响,探究显著影响员工知识共享的个人和组织因素。来自深圳市高新技术企业的301名员工参与调查,考察个人因素信任、组织因素基于承诺的人力资源实践和分歧对知识共享意愿和知识共享的作用。结果表明:(1)信任、基于承诺的人力资源实践和分歧均正向预测知识共享意愿和知识共享;(2)知识共享意愿正向预测知识共享;(3)知识共享意愿中介信任、基于承诺的人力资源实践、分歧对知识共享的作用。  相似文献