Decoding digital transformational outsourcing: The role of service providers’ capabilities     

《International Journal of Information Management》2021

The business process outsourcing industry has got disrupted, first by the significant shift in value creation activities from the clients to the service providers, and second by pervasive digital penetration, resulting in the emergence of Digital Transformational Outsourcing (DTO). Service providers now play a more significant role, making their capabilities important. In the new context, service providers require a uniquely different set of dynamic capabilities to handle end-to-end business functions on behalf of their clients while delivering digital value propositions.We study 26 of the largest global business process outsourcing providers to conceptualise and identify six dynamic capabilities of service providers salient in the new context, i.e., consultative, orchestration, insights, network management, knowledge access, and standardisation. Interviews conducted with industry experts provided evidence in support of the identified dynamic capabilities. A novel firm capability dataset was created using secondary data, and using fuzzy-set Qualitative Comparative Analysis (fsQCA), we identify configurations for high and low performance and find them to vary by the firm's broad/narrow scope.  相似文献   

CloudChain: A novel distribution model for digital products based on supply chain principles     

《International Journal of Information Management》2018

Cloud computing is a popular outsourcing solution for organizations to support the information management during the life cycle of digital information goods. However, outsourcing management with a public provider results in a lack of control over digital products, which could produce incidents such as data unavailability during service outages, violations of confidentiality and/or legal issues. This paper presents a novel distribution model of digital products inspired by lean supply chain principles called CloudChain, which has been designed to support the information management during digital product lifecycle. This model enables connected networks of customers, partners and organizations to conduct the stages of digital product lifecycle as value chains. Virtual distribution channels are created over cloud resources for applications of organizations to deliver digital products to applications of partners through a seamless information flow. A configurable packing and logistic service was developed to ensure confidentiality and privacy in the product delivery by using encrypted packs. A chain management architecture enables organizations to keep tighter control over their value chains, distribution channels and digital products. CloudChain software instances were integrated to an information management system of a space agency. In an experimental evaluation CloudChain prototype was evaluated in a private cloud where the feasibility of applying supply chain principles to the delivery of digital products in terms of efficiency, flexibility and security was revealed.  相似文献   

Configuring collective digital-technology usage in dynamic and complex design practices     

《Research Policy》2019,48(8):103696

Digital-technology usage in dynamic and complex work practices is a core phenomenon in innovation research. There are, however, few detailed analyses of how people organize the use of digital tools in their work practices. We aim to offer more insight into how individual actors use digital technology, how these actors organize its use in collectives, and how they organize their work with that of other actors in order to realize collective-level goals. We implemented a qualitative research design, based on interviews in architectural firms complemented with observations and archival data. By analyzing interactions of multiple individual actors with digital technology, we found that actors organize usage in collectives through activities that we call configuring-in-use and reflecting; and that they combine these two organizational activities in order to realize collective-level goals. We identify the combination of these organizational activities as configurational usage. We contribute to literature on the usage of pervasive digital technology by providing a detailed empirical investigation of organized usage of digital technology. Furthermore, we refine the conceptualization of configurational usage, improving understanding of core processes of digital innovation.  相似文献   

人文学者学术研究的数字能力现状分析     

朱思苑  卢章平 《图书情报工作》2019,63(17):84-92

[目的/意义]以人文学者为研究对象，划分其数字能力域类别，构建人文学者用于学术研究的数字能力框架，用以探究当前我国人文学者的数字能力现状和存在问题。[方法/过程]按文史哲、语言、法律；艺术、音乐、传媒；图书馆学、档案学、博物馆学；人类学、政治学、社会学4大学科分类对国内203名相关人文学者开展问卷调查，并对问卷结果进行因子分析、T检验、单因素ANOVA分析。[结果/结论]为提高人文学者的数字能力，从人文学者开展学术研究的一般过程：前期基本信息能力、中期数字技术运用能力、末期交流共享能力三方面提出建议，为今后人文学者如何更好地开展学术活动、图书馆相应学科服务能力的升级、数字人文平台推动人文研究的发展等方面提供一定参考。  相似文献   

科技期刊融媒体出版传播模式探索——以《遥感学报》“中国遥感20年”纪念特刊为例     

边钊  韩向娣  闫珺 《中国科技期刊研究》2018,29(2):97-101

【目的】 探索传统媒体、网络媒体以及自媒体出版形成的融媒体矩阵在扩大科技期刊传播范围方面的具体举措，以提升科技期刊影响力。【方法】 以《遥感学报》“中国遥感20年”纪念特刊的宣传为例，通过融媒体手段创新出版和传播模式，总结实践经验，跟踪分析后期的宣传效果。【结果】 通过融媒体形成线上线下互联互通的传播模式，扩大了阅读群体的辐射范围及传播效应，增强期刊在业内的影响力。【结论】 融媒体技术是提升科技期刊影响力的有效途径。  相似文献   

Energy Internet forums as acceleration phase transition intermediaries     

Sampsa Hyysalo  Jouni K. Juntunen  Mari Martiskainen 《Research Policy》2018,47(5):872-885

Citizen users play important roles in the acceleration phase of energy transitions, during which small-scale renewable energy technologies (S-RET) become taken up more widely. From users’ perspective, turning the early, and typically slow, proliferation into a more rapid and widespread diffusion requires not only the adoption of S-RET but also the adaptation, adjustment, intermediation and advocacy of S-RETs. These activities become necessary because S-RET face a variety of market, institutional, cultural and environmental conditions in different countries. New Internet-based energy communities have emerged and acted as key user-side transition intermediaries that catalyse these activities by qualifying market information, articulating demand and helping citizen users to reconfigure the standard technology to meet the specificities of different local contexts. In doing so, Internet communities foster an appreciatively critical discourse on technology. Such user intermediation is important in expanding the markets for S-RET beyond that of enthusiasts, environmentalists and other early adopters, to the early majority of adopters who demand more exposure, clearer information and less uncertainty about new technology options.  相似文献   

Exploring the values of writing collaboratively through a digital storytelling platform: a mixed-methods analysis of users’ participation,perspectives and practices     

Irene Rubino  Claudia Barberis  Giovanni Malnati 《Interactive Learning Environments》2018,26(7):882-894

Digital technologies allow teachers and students to experience new pedagogical approaches leveraging on interactivity and collaboration. Among the available techniques, digital storytelling (DST) has been usually regarded as an activity that can both enrich the teaching practices and foster students’ active behaviour. This paper aims at analysing to what extent a DST platform proposing the collaborative writing of a fictional story and leveraging on an active learning technique such as role-play can affect a variety of dimensions, namely students’ performance, commitment, creativity and social skills. Combining the analysis of the data-log automatically collected by the system with the evaluations given by teachers before and after the activity, this article shows that the use of a DST tool in the teaching practice can have positive effects on students, including the ones that usually manifest moderate scores for the previously mentioned dimensions. Additionally, semi-structured interviews and direct observations provide an insight on how the benefits stemming from the use of a DST tool in the classroom can especially lie on the collaborative process that is activated.  相似文献   

Video production in content-area pedagogy: a scoping study of the research literature     

Chareen Snelson 《Learning, Media and Technology》2018,43(3):294-306

Video production offers a way for students to learn content-area knowledge while simultaneously developing technology skills deemed important in contemporary society. Yet, the research has not been examined in a systematic way to reveal how these types of projects are oriented to align to instructional goals or how learning is investigated when they are implemented as part of content-area pedagogy. A scoping study was conducted to review the research literature on implementation of student video production in content-area classrooms. A total of 61 studies published from 2006 through 2017 were selected and analyzed through a systematic process. Findings suggest that video production projects were conducted to meet information, performance, composition, literacy, or creativity learning goals in content-area classrooms. Strategies used to investigate student learning included evaluation of learner perceptions, analysis of the process of creating video, assessment of the final video project, or a combination of these approaches.  相似文献   

澳大利亚数字人文项目透视——兼论对我国数字人文项目的启示     

徐彤阳  杨明睿 《图书情报工作》2020,64(22):145-152

[目的/意义] 分析澳大利亚数字人文项目特征，总结澳大利亚数字人文项目概况，获取对我国数字人文的建设性意见。[方法/过程] 运用网络调查法和访谈法对澳大利亚数字人文项目开展情况进行分析，总结项目概况并梳理其发展阶段和各阶段代表性项目，按照研究方法和方向的不同进行分类，同时根据项目成果和影响力建立分析评价体系来获取有价值的特征，并据此讨论为丰富我国数字人文建设的理论和实践提供借鉴的诸多意见。[结果/结论] 澳大利亚数字人文项目整体阶段特征明显、意义显著，本文总结出其项目的社会服务、图书馆深度参与、创新合作共享等特征，针对我国数字人文提出加大投入、释放图书馆潜力和形成特色的主要意见。  相似文献   

美国大学图书馆馆藏资源组织进展     

蔡颖  蔡迎春 《图书馆论坛》2020,(6):166-173

文章对美国大学图书馆在信息资源组织与利用方面的创新与实践进行梳理总结,以期为国内图书馆的资源建设提供借鉴。选取美国顶尖的11所大学图书馆作为考察对象,重点介绍它们在馆藏特色文献数据化、资源多样化收集与元数据整合、数字资源全生命周期管理方面的特色和进展。图书馆在资源服务方面所扮演的角色在不断演变,美国大学图书馆正借助先进的信息生产、存储和传递技术,向着实现信息资源共建、共知和共享的目标迈进。国内图书馆需要关注新兴技术,加强特藏资源开发,促进纸质与数字资源融合,优化数字资源业务流程。  相似文献