Examining the Library as a Site for Intervention: A Mixed-Methods Case Study Evaluation of the “Innovative Solutions to Homelessness” Project     

Teresa Hill  Katherine A. Tamminen 《图书馆管理杂志》2020,60(5):470-492

Abstract

This study examined a project that delivered social work services to homeless individuals. A mixed-methods case study was conducted using quantitative and qualitative data from 93 library employees and the project’s Homelessness Prevention Outreach Worker (HPOW). There was an increase in the number of clients accessing community supports during the project, and the HPOW was integral to the provision of support and resources to homeless individuals. Staff training was associated with significantly greater knowledge, comfort, and skills in working with homeless individuals. These findings can inform the delivery and implementation of similar programs for homeless individuals.  相似文献   

数字图书馆信息服务的融合与创新——基于2019年JCDL年会论文的综述     

梁少博  吴丹 《图书情报知识》2020,(3):97-108

[目的/意义]本文通过对2019年国际数字图书馆联合会议(Joint Conference on Digital Library,JCDL)的录用论文进行整体回顾,梳理了本届年会的最新研究成果与学科发展动态,以助国内图情领域学者更好地了解本届年会成果,把握国际数字图书馆领域研究的前沿热点问题。[研究设计/方法]采用文献综述的方法进行研究。[结论/发现]本届年会更加关注数字图书馆如何通过多源数据的融合、数字人文馆藏资源的利用等实现信息服务深度融合;数字图书馆如何通过海量大数据挖掘与利用、用户行为分析提升其服务水平;如何通过对学术文本资源深入挖掘,实现信息计量学在学术评审、学术评价等方面的创新应用。[创新/价值]本文揭示了国际数字图书馆领域的最新发展态势,展望了未来数字图书馆领域的学术前沿方向。  相似文献   

基于精准扶贫视角的科技特派员胜任力研究     

尹希果  刘欢 《科技管理研究》2019,39(16)

针对重庆市308位参与精准扶贫活动的科技特派员的调查数据，建立结构方程模型探讨科技特派员的胜任力特征对精准扶贫过程中帮扶效果的影响关系。研究得出：科技特派员的胜任力模型包括思想意识、工作技能、指导帮扶能力、创业帮扶能力四个维度19项指标。科技特派员的思想意识对其创业帮扶能力具有较强的积极影响，工作技能对其指导帮扶能力和创业帮扶能力均具有积极影响，优秀的帮扶能力可以对精准扶贫帮扶效果产生积极作用。因此,应根据该胜任力模型建立提高科技特派员胜任力的培训长效运行机制,完善其在精准扶贫过程中的创业管理体制。  相似文献   

The role of a digital engineering platform in appropriating the creation of new work-related mind-set and organisational discourse in a large multi-national company     

《International Journal of Information Management》2019

This paper reports on a case study involving a strategic and innovative approach to creation of an in-house multifaceted digital engineering platform (the DEP) in overcoming a number of organisational problems at a multinational engineering company. The DEP was to be used strategically for simplifying the operational complexity and to create and appropriate new work-related mind-set and new organisational discourse to achieve homogenous working across the organisation, which is a huge challenge. The need for this system emerged from the need to resolve many organisational services related problems that carried phenomenal amount of processes, health and safety risks and to regulate, and, control the running of engineering project. Research data were collected using a longitudinal case study approach over a period of six months. In order to make sense of how the DEP helped the organisation, the study used certain elements of Extended Structuration Theory as a lens to assess the case study. This research discovered that the DEP succeeded in creating and appropriating work-related mind-set and organisational discourse. It also had real influence on working processes and employees at all levels while encouraging transparency, responsiveness, agility and accountability. It continues to help the organisation to govern, manage and maintain good standard of service but many barriers still remain.  相似文献   

Locked-down digital work     

《International Journal of Information Management》2020

Covid-19 and the related lockdown in many countries made digital work no longer just an option, but the new norm for many office workers who began to make sense of a new range of benefits of digital work tools. Based on my own observations and on observations shared by executives in New Zealand and Europe, I illustrate in this article how the lockdown acted as a facilitator for digital work. Further, I show how the lockdown gave many individuals a flawed impression of digital work, i.e. their experience occurred during exceptional circumstances and led them to draw false conclusions about digital work. I examine some misconceptions of locked-down digital work and discuss the implications of locked-down digital work for research and practice.  相似文献   

Decoding digital transformational outsourcing: The role of service providers’ capabilities     

《International Journal of Information Management》2021

The business process outsourcing industry has got disrupted, first by the significant shift in value creation activities from the clients to the service providers, and second by pervasive digital penetration, resulting in the emergence of Digital Transformational Outsourcing (DTO). Service providers now play a more significant role, making their capabilities important. In the new context, service providers require a uniquely different set of dynamic capabilities to handle end-to-end business functions on behalf of their clients while delivering digital value propositions.We study 26 of the largest global business process outsourcing providers to conceptualise and identify six dynamic capabilities of service providers salient in the new context, i.e., consultative, orchestration, insights, network management, knowledge access, and standardisation. Interviews conducted with industry experts provided evidence in support of the identified dynamic capabilities. A novel firm capability dataset was created using secondary data, and using fuzzy-set Qualitative Comparative Analysis (fsQCA), we identify configurations for high and low performance and find them to vary by the firm's broad/narrow scope.  相似文献   

Does digital footprint act as a digital asset? – Enhancing brand experience through remarketing     

《International Journal of Information Management》2019

The purpose of this paper is to examine the utilization of the marketing adaptability of branded mobile applications (apps) in order to understand the relationship between consumers and their attachment to branded apps. We develop a model grounded in the purchaser-brand relationship theory of remarketing in order to develop the consumer-brand relationship through mediator brand experience (BE) and moderator digital footprint. A survey was conducted with 421 participants from different regions in India. AMOS 21.0 and SPSS plugin called “Process Analysis System” proposed by Hayes (2013) were used to analyze the hypotheses. The results corroborate the proposed research model. It approves brand association with brand connection for those brands that are easily identifiable. The result also confirms that the comprehensive consumption values are the major influencing factors in the adoption of branded apps. The study enhances the comprehension of the impact of brand connotation on consumer behavior in terms of the usage of various branded apps and the practical and non-useful esteem attached to them.  相似文献   

国外智慧城市视阈下的数字档案研究热点概览     

刘坤锋  庞宇飞  郑雪丽  刘永 《档案管理》2020,(3):101-103

本文对国外智慧城市视阈下的数字档案研究热点文献进行梳理,介绍了数字档案检索优化服务、数字档案交互性和可视化服务、数据开放与用户参与以及智慧城市专项数字档案处理等方面的理论和应用研究成果。这些研究在面向需求、技术应用和专项融合等方面较为深入且操作性较强,具有借鉴意义。  相似文献   

Impact of digital surge during Covid-19 pandemic: A viewpoint on research and practice     

《International Journal of Information Management》2020

The Covid-19 pandemic has led to an inevitable surge in the use of digital technologies due to the social distancing norms and nationwide lockdowns. People and organizations all over the world have had to adjust to new ways of work and life. We explore possible scenarios of the digital surge and the research issues that arise.An increase in digitalization is leading firms and educational institutions to shift to work-from-home (WFH). Blockchain technology will become important and will entail research on design and regulations. Gig workers and the gig economy is likely to increase in scale, raising questions of work allocation, collaboration, motivation, and aspects of work overload and presenteeism. Workplace monitoring and technostress issues will become prominent with an increase in digital presence. Online fraud is likely to grow, along with research on managing security. The regulation of the internet, a key resource, will be crucial post-pandemic.Research may address the consequences and causes of the digital divide. Further, the issues of net neutrality and zero-rating plans will merit scrutiny. A key research issue will also be the impact and consequences of internet shutdowns, frequently resorted to by countries. Digital money, too, assumes importance in crisis situations and research will address their adoption, consequences, and mode. Aspects of surveillance and privacy gain importance with increased digital usage.  相似文献   

Setting the future of digital and social media marketing research: Perspectives and research propositions     

《International Journal of Information Management》2021

The use of the internet and social media have changed consumer behavior and the ways in which companies conduct their business. Social and digital marketing offers significant opportunities to organizations through lower costs, improved brand awareness and increased sales. However, significant challenges exist from negative electronic word-of-mouth as well as intrusive and irritating online brand presence. This article brings together the collective insight from several leading experts on issues relating to digital and social media marketing. The experts’ perspectives offer a detailed narrative on key aspects of this important topic as well as perspectives on more specific issues including artificial intelligence, augmented reality marketing, digital content management, mobile marketing and advertising, B2B marketing, electronic word of mouth and ethical issues therein. This research offers a significant and timely contribution to both researchers and practitioners in the form of challenges and opportunities where we highlight the limitations within the current research, outline the research gaps and develop the questions and propositions that can help advance knowledge within the domain of digital and social marketing.  相似文献