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The purpose of this study was to explore the university libraries' response during the COVID-19 pandemic and determine their working practices, services patterns, strategies applied, and role played. This study is a qualitative exploration by collecting data through in-depth interviews of purposely selected Heads of seven university libraries. The interview recordings were transcribed, translated, and analyzed thematically. The majority of the university libraries were physically closed for patrons in this pandemic but engaged with the users. Libraries revamped their web pages, reassigned resources, and planned robust online offerings. The university portal and other social media tools were less used communication tools during the pandemic. Library staff worked from home and there was a sense of over burden because of 24/7 connectivity and without any formal working policy addressing the new working routines. University librarians felt that digital divide, lack of digital literacy skills, and slow internet speed were the major barriers in their transition from physical to online mode and less use of library's online resources and web portals. Libraries see their individual and collective roles of societal and educational dimensions during these uncertain times. The study also made recommendations for the betterment of libraries' role in such situations.  相似文献   
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Summary This paper proposes a comprehensive counselor preparation model within the philosophical and religious beliefs of Pakistan. A series of courses are presented to provide a cohesive and comprehensive body of knowledge to counselors to work in educational, business, health and community settings. The proposed curriculum reflects the philosophy, beliefs, and values of the country in terms of human development, life/career and educational planning. Furthermore, this model proposes a pre-service preparation to replace the current in-service preparation model for counselors.Paper presented at the Tenth International Round Table for the Advancement of Counselling (Working Group: The Training of Counsellors), University of City-Dorigny. University of Lausanne, Lausanne, Switzerland, September 5–9, 1982.  相似文献   
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This paper seeks to offer insights into the complexities involved in cross-national collaborative research. It identifies and provides an account of the various issues running through the research process, whilst at the same time derives principles upon which such work should be based. Key narratives were identified by highlighting a number of critical incidents. These narratives were related to issues of ownership, trust, and power, whilst in the course of theorising the research process itself, the metaphors of voice and crossing borders were found to be profoundly empowering and transformative. The complexities of working cross-nationally in the research group, understanding roles, clarifying professional frames and ethical values, at the same time as creating and maintaining a context for effective partnership and participation, made managing and sustaining the research process challenging.  相似文献   
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Short Message Service (SMS) has become a cheap and popular source of communication in today's society. The present study examines the mobile phone text messaging patterns of 96 university librarians from 29 public and private universities in Lahore, Pakistan. Data were collected through a survey questionnaire. Results indicate that university librarians use SMS tools, but do not prefer this technology as a means of communication through phone or e-mail. A majority of librarians use SMS to connect with friends/relatives or for entertainment purposes. They rarely use SMS to communicate with library users, professional colleagues, or administration.  相似文献   
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Customer Relationship Management (CRM) is a very important growing business practice in today's environment. It is used for managing the interaction between a company and its future and current customers. CRM approach's task is analyzing data about the history of customers with a company. It focuses on a way to retain customers, therefore it helps the growth of sales. This leads to improvement of company's business relationship with customers. Current study's goal is to determine how technology, organizational capability, customer orientation, and customer knowledge management influence CRM success. We try to see that how the performance of an organization is affected by the achievement of CRM. For testing the hypotheses, Partial Least Squares Structural Equation Modeling (PLS-SEM) was adopted. Results have indicated that the success of CRM is highly influenced through “information technology use”, also “customer orientation”, “organizational capability”, and “customer knowledge management” are related to CRM success. Finally, along with the future research avenues and limitations, study implications and findings are discussed.  相似文献   
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