Financial Feeling: An Investigation of Emotion and Communication in the Workplace     

Katherine I. Miller - Katherine Miller is a Professor  Director of Graduate Studies in the 《Journal of Applied Communication Research》2008,36(1):8-32

There is growing interest in the role of emotion when considering communication in the workplace. This work has most often considered workers in front-line service positions in investigations of emotional labor, and human service workers in investigations of empathy and emotional work. In this study, we consider processes of both emotional labor and emotional work in the financial planning profession. Financial planners occupy a role requiring ongoing relationships with clients, conversations about the often emotional topic of money, and a need to manage emotion in a variety of interaction contexts. Thus, from extant theory and literature regarding emotion and communication, we proposed research questions regarding the roles of emotional labor and emotional work in the financial planning profession. These questions were investigated in a web-based survey study of almost 300 professional financial planners and supporting interviews with 14 financial planners. Results indicate support for existing theory on emotional work, extensions to current research regarding emotional labor, and important implications for the role of emotion and communication in a range of professional service roles.  相似文献   

An Analysis of Academic Library Web Pages for Faculty     

Susan J. Gardner  John Eric Juricek  F. Grace Xu 《The Journal of Academic Librarianship》2008,34(1):16-24

Web sites are increasingly used by academic libraries to promote key services and collections to teaching faculty. This study analyzes the content, location, language, and technological features of fifty-four academic library Web pages designed especially for faculty to expose patterns in the development of these pages.  相似文献   

A study of clinical questions posed by hospital clinicians.     

Grace Y T Cheng 《Journal of the Medical Library Association》2004,92(4):445-458

OBJECTIVE: This article presents the results of complementary research studies on the behaviors of hospital clinicians in asking clinical questions and the relationship between asking of questions, outcome of information searches, and success in problem solving. METHODS: Triangulation in research methods--a combination of mailed questionnaires, interviews, and a randomized controlled study--was employed to provide complementary views of the research problems under study. RESULTS: The survey and interviews found that clinical problems (concerned mainly with therapy and equipment or technology) were expressed as statements rather than questions (average number of concepts = 1.7), that only slightly more than half (higher for doctors) of problems could be solved, and that the majority of clinical questions were not well formed. An educational workshop however improved clinicians' formulation of questions, but the use of structured prompting was found to improve building of hypotheses in the doctors' group without training. The workshop also improved satisfaction with the obtained information and success in problem solving. Nonetheless, for both the experimental and control groups, more structured and complete questions or statements did not mean higher success rates in problem solving or higher satisfaction with obtained information. CONCLUSION: The triangulation methods have gathered complementary evidence to reject the hypothesis that building well-structured clinical questions would mean higher satisfaction with obtained information and higher success in problem solving.  相似文献   

When Librarians Hit the Books: Uses of and Attitudes Toward E-Books     

Katherine Hanz  Dawn McKinnon 《The Journal of Academic Librarianship》2018,44(1):1-14

Librarians offer a unique perspective on e-books: on one hand they collect these resources and train users as part of their jobs, while on the other hand, they may be users of e-books themselves. With recent increases in research expectations for Canadian academic librarians, this study aimed to discover: when librarians do research, do they use e-books and how often are they using them? This study examines the results of a survey of 392 academic librarians from across Canada. The survey generated data on librarians' use of, and attitudes towards, e-books. While a number of studies examine the use and opinions of e-books among other user groups, this study examines how librarians search for or use e-books differently than other user groups. Results will help librarians to improve their liaison work and make more informed collection development decisions at their own institutions.  相似文献   

Blurring the Line between Mosque and State: Public Education in the Twin Cities     

Katherine Kersten 《Academic Questions》2011,24(1):32-49

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Identity Matters: Describing and Interconnecting With EAC-CPF     

Anila Angjeli  Katherine M. Wisser 《Journal Of Archival Organization》2015,12(1-2):1-3

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On This Issue's Cover     

Katherine Furgol Castellano 《Educational Measurement》2016,35(2):4-5

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Eating Attitudes and Behaviors Among Female College Students     

Katherine D. Veazey Morris  Gilbert R. Parra  Sarah R. S. Stender 《Journal of College Counseling》2011,14(1):21-33

The authors assessed the influences of several risk factors—self‐esteem, history of unwanted sexual contact (USC), depression, and sorority membership—on eating‐related and weight‐related attitudes and behaviors. Findings provide support for the roles of self‐esteem, depression, and USC on restricting attitudes. According to the authors' model, these independent variables predicted restricting attitudes that then predicted restricting behaviors. Implications for preventive interventions and the study's limitations are discussed.  相似文献   

The future is not what it used to be: Changing views on contemporary color photography     

Nora W. Kennedy  Meredith Reiss  Katherine Sanderson 《文物保护研究》2016,61(3):91-97

Attitudes and approaches toward the collection, use, and care of color photographs have evolved enormously since the official arrival of commercially viable color photographic processes in the early twentieth century. This article traces the evolution of collection, exhibition, and preservation practices for works of art in color photography over the last few decades, as represented by one institution, The Metropolitan Museum of Art.  相似文献   

Measurement precision of body composition variables in elite wheelchair athletes,using dual-energy X-ray absorptiometry     

Mhairi Keil  Julia O. Totosy de Zepetnek  Katherine Brooke-Wavell 《European Journal of Sport Science》2016,16(1):65-71

The purpose of this study was to assess the reproducibility of body composition measurements by dual-energy X-ray absorptiometry (DXA) in 12 elite male wheelchair basketball players (age 31 ± 7 years, BMI 21 ± 2 kg/m² and onset of disability 25 ± 9 years). Two whole body scans were performed on each participant in the supine position on the same day, using Lunar Prodigy Advance DXA (GE Lunar, Madison, WI, USA). Participants dismounted from the scanning table and were repositioned in-between the first and second scan. Whole body coefficient of variation (CV) values for bone mineral content (BMC), fat mass (FM) and soft tissue lean mass (LTM) were all <2.0%. With the exclusion of arm FM (CV = 7.8%), CV values ranged from 0.1 to 3.7% for all total body and segmental measurements of BMC, FM and LTM. The least significant change that can be attributed to the effect of treatment intervention in an individual is 1.0 kg, 1.1 kg, 0.12 kg for FM, LTM, and BMC, respectively. This information can be used to determine meaningful changes in body composition when assessed using the same methods longitudinally. Whilst there may be challenges in the correct positioning of an individual with disability that can introduce greater measurement error, DXA is a highly reproducible technique in the estimation of total and regional body composition of elite wheelchair basketball athletes.  相似文献