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A standardized procedure was developed for eliciting those details of a library's service policies that are important to its users and for recording the data by checking appropriate categories on a form. This inventory procedure covers the entire spectrum of user services and accommodates a wide range of policies. The inventory was originally designed for use by trained interviewers in largescale surveys of academic medical libraries. However, it is also suitable for other kinds of libraries, and the Interview Guide and Checklist can be used for a self-survey by library staff. In addition to survey use, the inventory has a variety of educational, administrative, managerial, and research applications. A method for weighting the categorical inventory data to reflect the relative desirability of different policies makes it possible to calculate scores indicating how a library's policies compare with those of an "optimal" library. An analogous inventory of the services a library provides to other libraries was developed for surveying major backup resources in the medical library system.  相似文献   
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This study is an effort to determine possible service performance levels in hospital libraries based on access to the scholarly record of medicine through selected lists of clinical journals and indexing and abstracting journals. The study was designed to test a methodology as well as to provide data for planning and management decisions for health science libraries. Findings and conclusions cover the value of a core collection of journals, length of journal files, performance of certain bibliographic instruments in citation verification, and the implications of study data for library planning and management.  相似文献   
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A method of measuring a library's capability for providing the documents its users need has been developed. The library is tested with a representative sample of such documents to determine how long would be required for users to obtain these documents. Test results are expressed in terms of a Capability Index, which has a maximal value of 100 only if all the sample documents are found "on shelf." Specific tests employing samples of 300 documents have been developed that are appropriate for academic and for "reservoir" biomedical libraries. Realistic field trials have demonstrated that these two tests are practical to administer and that test results are adequately reproducible. When strict comparability is not important, a library can test itself. In assessing a reservoir library, test results are supplemented by data on its typical processing time for interlibrary loan requests. Currently these tests are being used in a national survey. The general method is applicable to other types of libraries, provided appropriate test samples are established. If their limitations are clearly understood, these "Document Delivery Tests" can be valuable tools for planning and managing library services.  相似文献   
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The people who plan and design hospital libraries must be aware of the environment in which the library functions. The hospital health science library operates under a different set of values and priorities from an academic library. Three methodologic studies are reported to determine hospital health science functions with comments on the significance of the data for designing: (i) the extent and possible use of books and journal collections makes it evident a hospital must act as an access point to the scholarly record; (ii) a survey of 41 hospitals shows a wide variety and combination of 33 user services; obviously what services are to be given should be decided before design; (iii) observing how different areas are used by a library's clientele shows that groups use the library differently and within certain time patterns; the arrangement of the functional areas can be better designed if quantitative data on the use of space are available.  相似文献   
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The Kentucky, Ohio, Michigan Regional Medical Library (KOMRML) consists of ten academic libraries, the first of the RML's to be decentralized.This paper considers early conceptions of RML's, their relationship with the National Library of Medicine, their hierarchical structure, and their function as a social agency.  相似文献   
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