Decoding digital transformational outsourcing: The role of service providers’ capabilities     

《International Journal of Information Management》2021

The business process outsourcing industry has got disrupted, first by the significant shift in value creation activities from the clients to the service providers, and second by pervasive digital penetration, resulting in the emergence of Digital Transformational Outsourcing (DTO). Service providers now play a more significant role, making their capabilities important. In the new context, service providers require a uniquely different set of dynamic capabilities to handle end-to-end business functions on behalf of their clients while delivering digital value propositions.We study 26 of the largest global business process outsourcing providers to conceptualise and identify six dynamic capabilities of service providers salient in the new context, i.e., consultative, orchestration, insights, network management, knowledge access, and standardisation. Interviews conducted with industry experts provided evidence in support of the identified dynamic capabilities. A novel firm capability dataset was created using secondary data, and using fuzzy-set Qualitative Comparative Analysis (fsQCA), we identify configurations for high and low performance and find them to vary by the firm's broad/narrow scope.  相似文献   

Cross-company customer churn prediction in telecommunication: A comparison of data transformation methods     

《International Journal of Information Management》2019

Cross-Company Churn Prediction (CCCP) is a domain of research where one company (target) is lacking enough data and can use data from another company (source) to predict customer churn successfully. To support CCCP, the cross-company data is usually transformed to a set of similar normal distribution of target company data prior to building a CCCP model. However, it is still unclear which data transformation method is most effective in CCCP. Also, the impact of data transformation methods on CCCP model performance using different classifiers have not been comprehensively explored in the telecommunication sector. In this study, we devised a model for CCCP using data transformation methods (i.e., log, z-score, rank and box-cox) and presented not only an extensive comparison to validate the impact of these transformation methods in CCCP, but also evaluated the performance of underlying baseline classifiers (i.e., Naive Bayes (NB), K-Nearest Neighbour (KNN), Gradient Boosted Tree (GBT), Single Rule Induction (SRI) and Deep learner Neural net (DP)) for customer churn prediction in telecommunication sector using the above mentioned data transformation methods. We performed experiments on publicly available datasets related to the telecommunication sector. The results demonstrated that most of the data transformation methods (e.g., log, rank, and box-cox) improve the performance of CCCP significantly. However, the Z-Score data transformation method could not achieve better results as compared to the rest of the data transformation methods in this study. Moreover, it is also investigated that the CCCP model based on NB outperform on transformed data and DP, KNN and GBT performed on the average, while SRI classifier did not show significant results in term of the commonly used evaluation measures (i.e., probability of detection, probability of false alarm, area under the curve and g-mean).  相似文献   

论大众竞技运动与精英竞技运动的协调发展   总被引：4，自引：0，他引：4  

陈勇军  邹国忠  王正伦  王爱丰 《南京体育学院学报(社会科学版)》2003,17(3):23-27

体育与竞技运动是两个不同的概念 ,两者都有普及与提高的问题 ,精英竞技运动的发展不是建立在大众体育和学校体育的基础之上的 ,其发展的基础是竞技运动在全社会的普及。传统的认识存在许多缺陷 ,导致在实践中产生很多偏差。讨论了大众竞技运动与精英竞技运动的异同 ,分析了西方国家管理与发展竞技运动的模式、中国发展竞技运动成功的经验及存在的问题 ,说明了应如何理解所谓大众竞技运动与精英竞技运动协调发展的问题 ,最后从 5个方面探讨了大众竞技运动与精英竞技运动协调发展的基本对策。  相似文献   

肌肉形态特征与肌肉力量相关研究   总被引：7，自引：0，他引：7  

张海平 《沈阳体育学院学报》2003,32(1):44-46,53

肌肉力量是人体运动的基本素质 ,与肌肉形态有关 ,更有赖于肌肉的横断面积大小。测量人体肌肉的形态指标或肌肉的横断面积 ,推测肌肉力量 ,并对不同人群的肌肉力量进行比较 ,探索肌肉形态特征与肌肉力量的内在规律 ,这对运动员训练水平的评估、运动损伤的治疗与康复及科学选材等方面都具有十分重要的意义。  相似文献   

正交变换在积分中的应用     

游家桦 《贵阳金筑大学学报》2003,(3)

利用正交变换,在重积分、曲面积分中处理积分的变数替换。  相似文献   

论登记备案制度对房屋租赁合同效力的影响     

江汝南  徐步明 《安徽职业技术学院学报》2003,2(1):48-50

本文论述了我国关于房屋租赁合同中的登记备案制度的内涵及实质 ,并阐述了该制度对房屋租赁合同效力的影响。  相似文献   

人与生产力     

刘世铨 《内蒙古师范大学学报(哲学社会科学版)》1996,(1)

历史是通过人的活动创造的，历史又有着自己的规律，人是在自己意识支配下活动的，历史却并不完全遵照人的意识。马克思主义不到人以外寻找历史规律，却又把人置于历史规律即生产力发展进程之中。人是生产力的创造者，生产力又创造着人。  相似文献   

浅析师生互动式营销案例教学法   总被引：1，自引：0，他引：1  

钱国林 《苏州市职业大学学报》2006,17(4):135-137

现代经济社会所要求的人才培养的目标是具有创新思维、创新能力的新一代创造型人才,而以学生为中心的教学模式无疑是达到这一目标的有效途径。本文通过对各类企业典型案例的深入分析,使学生既能牢固地掌握所学的基础理论知识,又能针对具体企业、具体问题作出自己的判断,提出具有个性化的分析诊断以及营销管理对策,这对于培养具有创新观念的新型人才意义深远。  相似文献   

知识经济背景下科技期刊的变革与编辑的转型   总被引：36，自引：7，他引：29  

钟天明 《编辑学报》2001,13(2):91-93

论述知识经济时代科技期刊及其生存空间的变革，为适应这种变革，科技期刊编辑应尽快转型，包括思想观念的转型，知识结构的转型，编辑职能和工作方式的转型，以及编辑社会角色的转型。  相似文献   

倒装结构的语篇衔接力     

袁秀凤 《六盘水师范高等专科学校学报》2004,16(6):73-76

以韩礼德与哈桑的衔接理论为理论框架,以多年来积累的倒装结构的例子为语料,对英语中的倒装结构进行了详细的考察,发现该结构在语篇中发挥着巨大的衔接力,可以完成句内、句际、段落间乃至小节间的衔接;同时探讨了倒装结构在发挥衔接作用时所借助的形式各异的衔接手段。  相似文献