Implementation of Web 2.0 services in academic, medical and research libraries: a scoping review |
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| Authors: | Gardois Paolo Colombi Nicoletta Grillo Gaetano Villanacci Maria C |
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| Institution: | School of Health and Related Research, University of Sheffield, Sheffield, UK. pgardois@gmail.com |
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| Abstract: | Background: Academic, medical and research libraries frequently implement Web 2.0 services for users. Several reports notwithstanding, characteristics and effectiveness of services are unclear. Objectives: To find out: the Web 2.0 services implemented by medical, academic and research libraries; study designs, measures and types of data used in included articles to evaluate effectiveness; whether the identified body of literature is amenable to a systematic review of results. Methods: Scoping review mapping the literature on the topic. Searches were performed in 19 databases. Inclusion criteria: research articles in English, Italian, German, French and Spanish (publication date ≥2006) about Web 2.0 services for final users implemented by academic, medical and research libraries. Reviewers’ agreement was measured by Cohen’s kappa. From a data set of 6461 articles, 255 (4%) were coded and analysed. Results: Conferencing/chat/instant messaging, blogging, podcasts, social networking, wikis and aggregators were frequently examined. Services were mainly targeted at general academic users of English‐speaking countries. Conclusions: Data prohibit a reliable estimate of the relative frequency of implemented Web 2.0 services. Case studies were the prevalent design. Most articles evaluated different outcomes using diverse assessment methodologies. A systematic review is recommended to assess the effectiveness of such services. |
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| Keywords: | academic libraries digital information resources evidence‐based library and information practice health science libraries library outreach research networks review and systematic search scoping review social networking web 2 0 |
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