| 论高校图书馆电子检索室的人性化服务 |
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| 引用本文： | 林翊.论高校图书馆电子检索室的人性化服务[J].广西师范大学学报(哲学社会科学版),2005,41(2):155-158. |
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| 作者姓名： | 林翊 |
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| 作者单位： | 广西师范大学,图书馆,广西,桂林,541004 |
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| 摘 要： | 高校图书馆电子信息检索的人性化服务极为重要,应以人为本,以诚为本,实现服务设施及服务方式的人性化。具体可从以下4方面努力：1．实现人性化和科学化的计费管理;2．开展形式多样的读教育;3．开通热线服务电话;4．开辟网上失物招领的公告。
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| 关 键 词： | 高校图书馆 电子检索室 人性化服务 |
| 文章编号： | 1001-6597(2005)02-0155-04 |
| 修稿时间： | 2005年2月18日 |
THE HUMANIZED SERVICE OF ELECTRONIC RETRIEVAL OF INFORMATION IN UNIVERSITY LIBRARIES |
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| LIN Yi.THE HUMANIZED SERVICE OF ELECTRONIC RETRIEVAL OF INFORMATION IN UNIVERSITY LIBRARIES[J].Journal of Guangxi Normal University(Philosphy and Social Science Edition),2005,41(2):155-158. |
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| Authors: | LIN Yi |
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| Abstract: | The humanized service of electronic retrieval of information is very important in university libraries. Library service should give priority to human factor, to aim at humanizing facilities, and creating safe and healthy environment. Efforts have to be made to reach the goal: 1. To practice humanized and scientific way of charged library service; 2. To give readers varieties of orientation; 3. To prepare hot-line telephone service; 4. To set up "lost and found" on the web. |
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| Keywords: | university library electronic retrieval humanized service |
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