A comparison of influence strategies utilized by managers in American and Japanese organizations |
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| Authors: | Randy Y Hirokawa Akira Miyahara |
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| Institution: | 1. Assistant Professor in the Department of Communication Studies , University of Iowa , Iowa City, IA;2. Assistant Professor in the Department of Speech Communication and Theatre , West Chester University , West Chester, PA |
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| Abstract: | This study is a preliminary investigation of computer‐mediated communication (CMC) as a functional alternative to face‐to‐face communication. We examined the relationships between motives for using the Internet as a CMC channel and motives for face‐to‐face interactions as well as the influence of locus of control and communication apprehension as antecedents of face‐to‐face and mediated interactions. We surveyed a sample (N=132) of Internet users and tested the hypothesis that no differences exist between CMC and interpersonal communication motives (i.e., that they would be functional alternatives). We also used MANOVA and ANOVA procedures to see if main and interaction effects existed for high and low locus of control and high and low CMC apprehension respondents on interpersonal and media motives. Results indicated CMC Apprehension main effect differences for communication motives, and that use of the Internet as a communication channel is not perceived as a functional alternative to face‐to‐face communication. |
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| Keywords: | Japanese management American management Managerial influence Compliance‐gaining Influence strategies Compliance‐gaining strategies Communicative strategies Power Persuasion |
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