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Commercial Library Decision Support Systems: An Analysis Based on Collection Managers' Needs
Authors:Robin A Paynter
Institution:Portland State University Library , Portland, Oregon
Abstract:In the current environment of widely dispersed and disparate electronic data sources, collection managers increasingly need tools such as decision support systems to routinely perform common types of collection analysis: collection comparison, usage, package deals, and resource sharing. Four commercial decision support systems, Serials Solutions’ 360 Counter, Thomson Reuters’ Journal Use Reports, Swets’ ScholarlyStats, and Serials Solutions’ Ulrich's Serials Analysis System, are considered for their strengths in the above types of analysis and across five additional dimensions: Project COUNTER (Counting Online Usage of Networked Electronic Resources) reports supported, analysis tools, custom data sources supported, reporting features, and product support. Current issues and future trends are discussed.
Keywords:decision support systems  collection analysis  collection development  serial collections analysis  360 Counter  Ulrich's Serials Analysis System  ScholarlyStats  Journal Use Reports
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