Distortion of subordinate to superior communication in organizational settings |
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Authors: | Paul D Krivonos |
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Institution: | Associate Professor of Speech Communication , California State University , Northridge |
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Abstract: | In a field setting it was found that messages concerning unfavorable situations were more distorted than messages concerning favorable situations, but mostly when the stimulus situation was task related. For non‐task related stimulus situations messages concerning unfavorable situations were distorted less than were messages concerning favorable situations. This latter finding was attributed to a “real‐life” pratfall effect. |
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