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论我国公共图书馆的人性化服务
引用本文:张国增.论我国公共图书馆的人性化服务[J].齐齐哈尔师范高等专科学校学报,2014(5):121-122.
作者姓名:张国增
作者单位:德州市图书馆,山东德州253000
摘    要:人性化服务是现代图书馆发展的必然要求和发展趋势,是图书馆永无止境的追求。本文阐述了图书馆人性化服务的含义及其必要性,并从硬环境和软环境两方面就如何加强公共图书馆人性化服务提出了一系列对策。

关 键 词:公共图书馆  人性化服务  硬环境  软环境

Discussion of the Humanistic Service of Public Libraries in Our Country
ZHANG Guo-zeng.Discussion of the Humanistic Service of Public Libraries in Our Country[J].Journal of Qiqihar Junior Teachers‘ College,2014(5):121-122.
Authors:ZHANG Guo-zeng
Institution:ZHANG Guo-zeng (Oezhou Library, Dezhou Shandong 253000,China)
Abstract:The humanistic service is the inevitable requirement of modern library development and the development trend of libraries. It is the endless pursuit of the development of libraries. This thesis expounds the connotation and the necessity of humanistic service of public libraries, and this thesis puts forward a series of countermeasures from the two aspects of the hard environment and soft environment of public libraries on how to strengthen the humanistic public library services.
Keywords:public library  humanistic service  hard environment  soft environment
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