| 高校图书馆开展FAQ信息服务的思考 |
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| 引用本文： | 毕静.高校图书馆开展FAQ信息服务的思考[J].中国教育技术装备,2011(21). |
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| 作者姓名： | 毕静 |
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| 作者单位： | 曲阜师范大学图书馆,山东曲阜,273165 |
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| 摘 要： | 阐述信息咨询服务模式中的FAQ服务,从FAQ的涵义及使用现状入手,进一步阐述FAQ服务的优越性,并就当前FAQ服务存在的问题提出几点思考.
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| 关 键 词： | 图书馆 信息咨询 FAQ |
Reflections of FAQ Information Services in University Library |
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| Bi Jing.Reflections of FAQ Information Services in University Library[J].china educational technique & equipment,2011(21). |
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| Authors: | Bi Jing |
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| Institution: | Bi Jing Library of Qufu Normal University,Qufu,Shandong,China 273165 |
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| Abstract: | This thesis discusses the general meaning of FAQ services in reference service.Starting with the meaning and actuality of FAQ,it further expounds the advantage of FAQ service and put forward some reflections at the end. |
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| Keywords: | library reference service frequently asked questions |
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