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'To each according to his needs': public libraries and socially excluded people
Authors:Hicken Mandy
Institution:CILIP East Midlands Branch, UK. hicken@talk21.com
Abstract:To deliver a comprehensive and efficient service to all the community, public libraries must first identify needs and allocate an appropriate level of resources. This article focuses on public libraries in England. It outlines: the Government's policy on social inclusion; the needs of the various socially excluded groups; partnerships and funding; staff training and motivation; and examples of good practice.
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